SeatGeek is a marketplace for event tickets. It was founded in 2009 by Russell D'Souza, Jack Groetzinger, and Eric Waller. Since then, it has attracted famous i
Senior Product Manager, Catalog
Location
New York
Posted
9 days ago
Salary
$130K - $188K / year
Seniority
Senior
Job Description
Senior Product Manager, Catalog
SeatGeek
• Own the vision and strategy for SeatGeek's Catalog and define how we build the most accurate, complete, and fresh representation of the live event world in the industry • Raise the bar on catalog coverage and freshness: get new events and onsales live faster, close inventory and matching gaps, and reduce the errors and staleness that erode fan trust and downstream conversion • Blend user, data, and domain knowledge to identify where better catalog data can redefine the fan experience (think seat features, views, maps, and enriched event content) and where it unblocks partner and operations workflows • Partner closely with operations and marketplace teams to design tooling and processes that let SeatGeek ingest and maintain catalog data at scale • Partner with analytics to define the metrics that matter for catalog health — coverage, freshness, accuracy, match rate — and build the dashboards and monitoring to hold the platform accountable to them • Advocate for and act as an ambassador to the rest of the company for Catalog, evangelizing work and celebrating wins; collaborate with PMs across the entire shopping funnel and post-purchase experience on dependencies and shared opportunities • Stay ahead of where AI, machine learning, and emerging technology can automate ingestion, improve matching, and enrich our representation of the live event experience • Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices
Job Requirements
- 8+ years of relevant product management experience with a strong track record shipping impactful products at scale, ideally in marketplace, platform, or data-intensive contexts
- Experience owning foundational data, catalog, or platform products where accuracy, completeness, and freshness are core to the value you deliver — and where downstream teams depend on what you build
- Comfort operating in complex, ambiguous problem spaces: you can take a messy real-world domain and design systems and processes that make it structured, scalable, and trustworthy
- A strong fluency with data: you're equally at home defining quality metrics, diving into analytics, and partnering with analysts to get the insights you need to make decisions from evidence rather than assumption
- Experience partnering with operations teams and designing internal tooling or workflows — you understand that great catalog data is as much about process and people as it is about product
- Strong customer empathy and a tasteful product eye, even when the "customer" is often an internal operator or a downstream team
- Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable, or similar to communicate ideas effectively to cross-functional partners
- Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity
- A demonstrated curiosity in new technologies and how they can solve user problems in new ways
- Ideally, experience with products that leverage machine learning or AI to automate data ingestion, entity matching, or content enrichment at scale
- Ideally, experience with marketplace or ticketing products, or other domains where a high-quality catalog or knowledge graph is a core competitive advantage
- This role requires candidates to be based on the East Coast, with preference given to those in the New York City area
Benefits
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $360 per quarter to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
Related Guides
Related Categories
Related Job Pages
More Product Manager Jobs
Product Manager, Payments
Peek TravelBased in San Francisco, California, Peek is an award-winning travel software company dedicated to helping people discover and book activities to create extraord
• Own and execute the global payments product roadmap. • Define product strategy and requirements for payment methods. • Analyze payment performance and market trends. • Define, monitor, and optimize key payment KPIs. • Lead integrations with payment processors and partners. • Partner with Payment Operations and Finance teams. • Drive cross-functional alignment by communicating priorities. • Leverage AI tools for research and execution.
Product Manager, Machine Simulation, Post Processing, Manufacturing Libraries
AutodeskHow the world gets designed and made. #MakeAnything
• Own and shape the product strategy and roadmap for the Fusion Machine Digital Twin solution • Drive CAM machine simulation and verification • Shape post processing and customer experience • Lead manufacturing libraries and assets • Partner with the Autodesk partnership team to create and expand relationships with machine, fixture, and tool vendors • Work closely with the Autodesk partnership team to lead the integration of partner add-ins into the Autodesk App Store • Collaborate with Autodesk Technology Centers to validate machine simulation, post processing, and content libraries • Drive the outcome metrics that matter • Collaborate with our Fusion Design, Fusion Operations, and Fusion Manage teams
• Acquire a strong understanding of customers and workflows • Ensure implementation of product initiatives from discovery through delivery • Work closely with engineering and design teams • Contribute to prioritization and planning • Define and track success metrics for your work • Communicate clearly with stakeholders.
• Define product strategy and roadmap across multiple related products of the marketplace and financial services platform • Solve customer pain points and opportunities through research, analytics, and market insights • Convert business objectives into clear product goals, priorities and measurable outcomes • Prioritize initiatives based on customer value and business impact • Lead product discovery efforts to validate customer problems and potential solutions • Create and maintain product requirements, user stories, and acceptance criteria • Make trade-offs balancing customer needs, internal constraints and business objectives • Collaborate closely with Design, Engineering throughout the product lifecycle • Communicate technology roadmap and priorities and ensure alignment across cross-functional stakeholders • Build deep understanding of the needs of brands, retailers, and other stakeholders in the cannabis supply chain • Collaborate with GTM teams to conduct customer interviews and usability sessions • Analyze product usage, adoption, and performance metrics and work with operations teams to improve execution and efficiency • Monitor industry trends and competitive landscape to identify opportunities for innovation • Ensure successful product launches and adoption across customer segments • Define and manage comprehensive product roadmaps, ensuring alignment with business priorities and technical feasibility • Define success metrics and measure product outcomes • Influence enterprise-level decisions using customer data insights to improve customer experiences and business performance • Establish data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis • Drive continuous improvement through experimentation and iteration



