Role Description Phoenix Contact USA, Inc. (Middletown, PA) is seeking a Software Development Engineer – Product Development to develop new and reusable code that meets internal development standards and quality goals, and that aligns with the defined architecture. Qualifications - Minimum of a Bachelor’s degree in Computer Science, IT, or a related field - 3 years’ experience in the job offered or any related occupation - 3 years’ experience working with: - HTML 5 - Angular Framework - CSS - OpenAPI - Unix - Linux - MySQL - 3 years’ experience with front and back end product development - 3 years’ experience coding in Java programming language and using Vue.js - 3 years’ experience working with Agile development methodology - 3 years’ experience writing backend interfaces to send and retrieve data (APIs) - 3 years’ experience with software engineering methodologies - 3 years’ experience handling data stored in relational or object databases Requirements - Work from home from anywhere in the U.S. is permitted - Employer will accept any suitable combination of education, experience, and training - Experience may have been gained concurrently Company Description Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com. Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

• Provide technical leadership, guidance, and expertise across a platform team and be part of the hiring process to find the best talents • Be an excellent people manager and support your team members in their professional and personal development • Help your team members to create, implement, evaluate, deploy, sustain, and enhance software solutions for complex and undefined problems • Foster a culture of experiment-driven innovation within the team • Promote teamwork and successful project execution • Improve developer satisfaction by constantly avoiding/reducing tech-debt, automating as much as possible and documenting decisions, runbooks etc.

Role Description As the company grows and use cases with our finance data transform, our stack will need to adjust and scale to keep pace with new agentic demands and the increasing complexity of our financial operations. You'll lead and shape the vision for the team rethinking and rebuilding the systems that power our understanding of fan purchases, marketplace settlements, and unit economics. If you are passionate about modernizing financial infrastructure, and building teams and platforms that provide teams and agents data they can trust, this is your opportunity to transform how we think about money at SeatGeek. - Manage a team of software and data engineers - who work AI-first by default - Own the technical vision for SeatGeek’s core financial systems, tools (both custom + SaaS) and integrations - Ensure the financial automation stack reads from the right upstream tools/systems across the business seamlessly, adapting and translating that information into our general ledger and billing systems - Rapidly build and iterate tools to boost the quality and speed of interactions with our finance data, building and leveraging deep cross-functional partnerships with the broader engineering org - Maintain a high standard of accuracy, completeness and operational excellence across the platform - Define and deliver the go-forward architecture that allows SeatGeek’s financial automation stack to excel in a landscape increasingly transformed by agentic interactions and capabilities - Perform code and architecture reviews, and provide technical and design feedback to the team - Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports - Select new and work with existing technology vendors when necessary, making build or buy decisions together with your team - At times, roll up your sleeves to deliver features and iterate across the platform - Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization - Play an active role in our recruiting process, helping us grow our engineering team in any way you can Qualifications - 5+ years as an engineer in a role that was mostly about writing code - 3+ years of experience as an engineering manager of productive, motivated teams - Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences - Proven experience handling and processing transactional data at scale in a SOX controlled environment - You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results - You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work - You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously - You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders - Knowledge of the technology industry and financial tools + methods to help your team make good tooling and framework decisions to set them up for success - You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross-functional partners in product, design, engineering and leadership - You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following: - Custom tools to automate financial operations and create accurate and complete financial reporting outputs - Extensive hands-on transactional data experience, and knowledge of finance and accounting principles Requirements - Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language. - Languages: Python (FastAPI) - Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab - Datastores: Aurora (Postgres), Redshift, dbt - Streaming & workflows: Kafka, Flink, Airflow, Temporal - SaaS: Workato, NetSuite - AI Tooling: Claude Code, Codex, LLMs Benefits - Equity stake - Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building, reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $360 per quarter to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music

• Stand up and scale a high-performing engineering team • Own day-to-day engineering operations: sprint delivery, technical quality, capacity planning • Drive technical excellence: architecture decisions, code quality, DevOps/GitOps practices, production reliability • Be the primary escalation point for technical blockers, cross-team dependencies and delivery risks • Partner with the SVP on hiring, team development, vendor relationships and strategic planning • Establish and enforce engineering practices: such as code review, branching strategy, CI/CD, testing, documentation, incident management. • Ensure production systems meet SLAs. Establish monitoring, alerting, and incident response processes.