Rocket AMS

• Build and ship features across the stack: Next.js dashboards, FastAPI endpoints, and the Cloud SQL (PostgreSQL) data layer behind them. • Work with Amazon data integrations: SP-API and Advertising API report requests, polling lifecycles, token refresh, rate-limit handling, and mapping responses into our schemas. • Maintain and extend the reporting pipeline: scheduled report generation, batch processing through Cloud Tasks, and the running, queued, completed, and failed states around long-running jobs. • Optimise data-heavy frontend views (schedule lists, vendor, seller, and catalogue tables): list virtualisation, pagination, code-splitting, render performance, and TanStack React Query cache tuning. • Tune the serving platform: Cloud Run cold starts, concurrency, and minimum instances, hosting and content delivery network (CDN), and the trade-off between latency and cost. • Optimise the read path in Structured Query Language (SQL) across BigQuery and PostgreSQL, and help evolve the schema as we migrate workloads. • Establish performance measurement (Core Web Vitals, application programming interface (API) latency, Cloud Run metrics) and act on the real bottlenecks rather than assumptions. • Write clean, well-tested code: unit tests on service logic, integration tests on endpoints.

• Manage TikTok Seller Center across listings, catalog, vouchers, promotions, and account health. • Set up and run new follower vouchers, brand coupons, and minimum-spend promotions • Plan and execute Fulfilled by TikTok (FBT) inbound shipments: shipping plans, carton dimensions, label generation, delivery appointments, and tracking IDs. • Optimise storefront layout and category navigation for the target market. • Maintain SOP documentation for TikTok Shop ads and operations • Run the affiliate program from creator sourcing to activation, working to commission rates depending on client and category. • Build and prioritise creator lists, verify eligibility, and remove non-eligible creators before client approval. • Manage open collaboration and targeted outreach, aiming for steady weekly creator activations while controlling cost. • Coordinate product seeding to approved creators. • Set up and manage GMV Max campaigns, including uploading authorised, affiliate, and newly created videos into the campaign. • Manage TikTok ads spend against ROAS targets, scaling selectively where performance is strong. • Complete seller probation requirements (including the seller probation quiz) to move accounts out of incubation. • Run the operational setup for US TikTok Shop accounts where required, including VPN access for US-based platform work. • Build and maintain weekly scorecards covering GMV, new followers, voucher uptake, affiliate performance, ad spend, and ROAS. • Deliver weekly, monthly, and quarterly client reports that name the action or decision. • Support cross-channel reporting once Amazon training begins, including budget vs actuals and 12-month forecasts. • Attend client debriefs and contribute headline findings and next steps for your accounts. • Shadow senior Amazon specialists on Seller Central and Vendor Central work: listing optimisation, catalog, deals, promotions, and account health. • Progress to managing Amazon promotional calendars (Black Friday, Prime Day, Boxing Day, EOFY). • Build proficiency in Amazon performance metrics (ACoS, TACoS, ROAS, CVR, ASP, NetPPM) and sales and inventory forecasting. • Pair with category leads on weekly client debriefs to absorb how Amazon decisions get made at RocketAMS.

• Plan and execute promotional calendars, including Black Friday, Prime Day, and other major sales events. • Optimize product listings for visibility and conversion, ensuring high Item Data Quality (IDQ). • Maintain and update product catalogs while supporting inventory management and catalog optimization tasks. • Develop 12-month sales and inventory forecasts to support client growth strategies. • Build and maintain advanced Google Sheets templates and dashboards for client reporting. • Analyze key metrics such as revenue, units sold, CVR, ROAS, ASP, and CPA. • Perform budgeting, forecasting, and variance analysis (Budget vs. Actuals). • Automate recurring tasks using Google Sheets scripts or advanced formulas (e.g., VLOOKUP, INDEX MATCH, SUMIFS, FILTER, Pivot Tables). • Deliver weekly, monthly, and quarterly reports with actionable insights to drive performance.

• Draft and schedule LinkedIn posts for the RocketAMS business page and key personal profiles (in collaboration with the Brand Manager and leadership) • Research and maintain a content bank of post ideas drawn from client wins, internal data insights, and team knowledge • Identify and model high-performing LinkedIn profiles and pages targeting a similar ICP (e.g. FMCG consultants, retail leaders, mid-market marketing agencies) • Coordinate with stakeholders to conduct content interviews, pull transcripts, and distill key insights into draft content. • Execute LinkedIn outreach campaigns via HeyReach - build target lists, write sequences, monitor replies, and coordinate with the sales team • Execute cold email campaigns via Instantly - write and test copy, and manage campaign hygiene • Source and prioritise target companies and contacts using available data tools • Support Account Based Marketing efforts by researching high-value target accounts • Assist with the setup and management of Google Ads, Meta Ads, and LinkedIn Ads campaigns • Monitor ad performance, compile reports, and flag underperforming campaigns • Coordinate with our Meta Ads partner on creative and funnel assets • Review ad funnels and landing pages before launch to ensure brand alignment • Coordinate the production of case studies, written testimonials, and B2B video content • Gather data, draft written case studies, and manage the review/approval process with clients • Maintain a content calendar and ensure consistent publishing cadence • Support logistics and follow-up for networking events, trade shows, and industry partnerships • Manage referral partner communications and track partnership activity • Compile weekly marketing activity reports for the Brand Manager • Track key metrics across all channels (outreach volume, response rates, lead quality, ad performance) • Participate in weekly structured reviews and lighter async check-ins throughout the week

- **Candidate sourcing and screening **-Source candidates across job boards, LinkedIn, and other platforms. Conduct initial screenings to assess qualifications, experience, and fit for eCommerce and digital marketing roles. - **Job posting and requisition management **-Create, update, and manage job postings in Workable and other platforms, ensuring accuracy, consistency, and alignment with hiring requirements. - **Interview coordination **-Schedule interviews, manage calendars, and ensure a smooth and organised interview process for both candidates and hiring managers. - **Candidate communication **-Maintain clear, timely, and professional communication throughout the hiring process to ensure a positive candidate experience. - **Talent pipeline management** -Build and maintain an active pipeline of qualified candidates to support ongoing and future hiring needs. - **Recruitment tracking and reporting **-Keep Workable and other tracking tools updated with accurate candidate data, status, and notes. - **Administrative support**- Assist with offer preparation, onboarding coordination, and recruitment documentation as needed. - **Process improvement** - Identify opportunities to improve recruitment workflows, reduce manual effort, and support faster, more efficient hiring.

• Build client-facing pitch decks in Google Slides using standardised templates • Produce managed service agreements based on negotiated commercial terms • Prepare onboarding packs for new clients following established templates • Manage bookings, source quotes, coordinate logistics, and support the broader sales pipeline • Create SOPs, templates, and AI-assisted workflows that systematise recurring tasks

• Build and maintain reporting systems — weekly, monthly, and quarterly dashboards in Google Sheets that track revenue, conversion, advertising efficiency, and catalog health across multiple client accounts. • Develop financial models — 12-month sales forecasts, budget-vs-actuals variance analysis, scenario modelling, and promotional impact projections for events like Prime Day and Black Friday. • Analyse performance data — interpret metrics like revenue, units sold, conversion rate, ROAS, average selling price, and cost per acquisition to identify trends, flag risks, and recommend actions. • Support catalog and listing operations — maintain product data accuracy, troubleshoot listing issues, and coordinate promotional calendars alongside Brand Managers. • Design and improve internal processes — create SOPs, automate recurring workflows using advanced formulas or scripts, and continuously improve how we work.

- Write and edit engaging, brand-aligned copy for Amazon product listings, A+ content, brand stories, brand stores, and ad campaigns. - Apply SEO best practices to maximise product visibility and conversions. - Interpret brand guidelines and tone of voice documentation to create consistent, on-brand messaging. - Produce tone of voice documents through research and brand analysis. - Craft copy for multiple brands, each with a unique tone, style, and audience. - Adapt copy for different English-language markets (primarily AU/UK, secondarily US), ensuring correct spelling, phrasing, and context. - Proofread and edit copy for accuracy, clarity, and grammar. - Review and refine internal documents, creative briefs, and client-facing presentation decks. - Collaborate closely with brand managers, designers, account specialists, and marketing team members to align copy across creative assets, placements and digital applications.

**Brand Manager (Client Lead Role)** **RocketAMS is looking for a **Brand Manager** to own delivery and relationships across a portfolio of consumer brands on Amazon. This role is ideal for someone who has grown up in an agency environment, has been hands on across campaigns or projects, and is now ready to **step into people leadership and client ownership**. You do not need deep Amazon experience, we will teach you that. What matters is that you know how agencies actually run, how clients think, and how to keep work moving at pace.** **The Role** You will be the **day-to-day owner** of a group of client accounts. That means:** - Leading client relationships - Setting direction and priorities - Coaching specialists who execute the work - Making sure things ship, on time and to a high standard You are not doing the bulk of the execution yourself – but you **understand it well enough to guide, review, and unblock others**.** This role is best suited to someone earlier in their leadership journey rather than a senior consultant or agency director. **What You’ll Be Responsible For:** - Own client relationships end-to-end – calls, follow-ups, priorities, and trust. - Translate client goals into clear direction for our in-house team. - Manage and coach specialists across advertising, content, and operations. - Keep projects moving using tools like ClickUp, Google Sheets, and Slack. - Review work before it goes to clients – quality and clarity sit with you. - Turn performance data into clear next actions, not just reports. - Spot risks early and solve problems calmly. - Contribute to improving how RocketAMS operates as we scale. **This Role Is a Great Fit If You:** - Come from a **small to mid-sized agency** where you had to do the work yourself. - Have managed clients directly and enjoy being accountable for outcomes. - Are ready to move from “doing” to **leading and coaching others**. - Are organised, calm, and good at keeping momentum. - Like building trust with clients and teams over time. - Want real ownership rather than a narrow specialist lane. **What This Role Is Not** - Not a pure strategy or consulting role. - Not a creative execution role. - Not a senior “advisor” position with no delivery ownership. You are close to the work, the people, and the client. **The Honest Part:** - The pace is fast, we are growing quickly and clients expect results. This role suits people who stay calm, prioritise well, and like being relied on. If you enjoy responsibility and momentum, you will thrive here.

• Run the day-to-day for clients – setting direction, leading calls, and keeping things on track. • Manage and coach in-house specialists across ads, content, and retail ops. • Translate performance data into clear insights and actions. • Contribute to RocketAMS’s growth – whether that’s through: - Building thought leadership on LinkedIn and B2B marketing, - Leading retail media campaigns (client or internal), - Driving awards and profile in the agency landscape, or - Sharpening operations and process. • Review deliverables before they go to clients – quality is on you. • Solve problems quickly, prioritise what matters, and keep momentum.