• Review and interpret architectural plans, drawings, specifications, and detailed wall sections. • Perform accurate and detailed quantity takeoffs for painting, drywall, tile, and sheetrock scopes. • Analyze and work with complex plans, including wall types, assemblies, and finish schedules. • Utilize STACK software to complete takeoffs efficiently and accurately. • Work across residential, multifamily, and commercial projects, including large-scale builds. • Collaborate with the estimating team to ensure accuracy and meet deadlines.

• Serve as a trusted digital assistant for customers, by completing everyday online tasks on their behalf. • Provide step-by-step assistance to customers not able to use the internet websites, apps, and online forms. • Build customer confidence by patiently explaining processes and supporting non-technical users. • Maintain professionalism, privacy, and discretion when handling sensitive personal or financial information. • Deliver customer support through both voice/phone and written channels (chat and/or email). • De-escalate conflicts and resolve issues with empathy and clarity. • Multitask efficiently while conversing and executing digital tasks.

• Act as a liaison between clients, technicians, and management to coordinate service tickets. • Determine type of service to be performed. • Schedule tickets according to urgency. • Maintain strong client relationships and efficient operations. • Support a dynamic team in a fast-paced environment.

• Instruct small groups of students in their English core skills to promote long-term understanding of topics and top scores in their college readiness exams (ACT & SAT) • Track your student’s progress as they move through Vanguard’s unique multi-phase curriculum, engaging students in individualized growth and improvement opportunities along the way • Model professionalism and strong organizational skills by replying to students in a timely manner, maintaining and updating student lesson schedules on our online platform, and holding students accountable for assignments • Spearheaded the development and creative execution of ever-evolving lesson plans and curriculum • Mentor middle and high school students with empathy and an innate understanding that the college application process is becoming increasingly competitive and stressful