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Main Digital logo
Main Digital

Transform Business Intelligently

Salesforce Change Manager

SalesSalesFull TimeRemoteSeniorTeam 11-50Since 2019H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

75 days ago

Salary

0

Seniority

Senior

Professional Certificate6 yrs expEnglish

Job Description

Salesforce Change Manager

Main Digital

• Lead the human side of Salesforce modernization for IRS teams, ensuring new platforms are intuitive, trusted, and effectively adopted. • Conduct empathy‑based discovery through user research, persona development, and journey mapping. • Develop strategic communication plans that translate Salesforce and AI milestones into clear, mission‑driven narratives for IRS leadership and frontline staff. • Facilitate Human‑Centered Design workshops, co‑creation sessions, and focus groups. • Design and deliver adoption and enablement programs including Trailhead content, office hours, and champion networks.

Job Requirements

  • Active IRS Minimum Background Investigation (MBI) or Public Trust clearance is required.
  • Prosci Certified Change Manager or equivalent is required.
  • Salesforce Certified Administrator or Salesforce Certified Business Analyst Certifications are preferred.
  • 6+ years of experience in Change Management or Organizational Development, including at least 3 years supporting Salesforce‑specific transformations.
  • Proven experience applying Human‑Centered Design (HCD) principles to technology or digital transformation initiatives.
  • Strong facilitation and executive communication skills, with demonstrated success in federal or highly regulated environments.

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Extensive development opportunities

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