Jabra

Role Description Leader/Specialist with major impact on the success of a department or a key project delivery. Executes independently on given operational plans and/or delivers defined significant projects with a direct impact on the local functions’ success. Challenges processes and practices identifying opportunities for continuous improvement. - Partner-Led AI Use Case Creation - Identify and shape AI-enabled use cases that are strategically important to alliance partners and differentiate for Jabra. - Leverage partner platforms (Microsoft, Zoom, Google) to co-create solutions that drive partner preference, early access, and roadmap alignment. - Secure co-development commitments and define solution architectures that articulate why partners need Jabra to succeed. - Strategic Alliance Execution - Enable the dialogue for co-development of reference architectures, joint pilots, and early-access programs tied to partner launches, leveraging our R&D dept. - Translate partner AI/ML capabilities (SDKs, APIs, Copilot/Agent frameworks) into Jabra-specific advantages. - Ensure all initiatives have a defined path to scale and GTM adoption. - From Prototype to Scale - Lead concepts from ideation through prototype, pilot, and readiness for global rollout. - Define pilot success criteria that include technical validation and scalability signals. - Partner with Product Management to ensure outcomes are prioritized, productized, and launch-ready. - Design for reuse, repeatability, and partner amplification from day one. - Commercial & GTM Readiness - Collaborate with Alliances and GTM teams to translate solutions into partner-led narratives, demos, and enablement assets. - Support the creation of repeatable joint value propositions for partner field teams and channels. - Contribute to measurable outcomes such as pipeline influence, attach, or platform-driven demand. - Internal Leadership & Thought Partnership - Act as an internal authority on multimodal AI, agentic workflows, and edge-to-cloud architectures relevant to enterprise collaboration. - Educate Product, Engineering, and GTM teams on partner platform direction and implications for Jabra’s roadmap. - Help shape long-term innovation priorities that align with alliance strategy and enterprise growth goals. Qualifications - Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field; equivalent practical experience will be considered. - MBA or Master’s degree preferred, particularly with a focus on strategy, technology management, or innovation. - 5–8+ years of experience in strategic alliances, technology partnerships, business development, or ecosystem management within SaaS, cloud, or enterprise technology organizations. - 3+ years of experience working with AI, data, cloud, or emerging technology platforms (e.g., AI/ML, GenAI, agentic AI, enterprise software platforms). - Demonstrated experience developing and executing solution co-development and proof-of-concepts. - Proven ability and mindset to proactively identify, engage, and develop new strategic partners, from initial outbound outreach and vision alignment through proof‑of‑concept execution and solution co‑development in support of product‑market fit. - Experience working with major technology ecosystem partners such as hyperscalers, platform providers, ISVs, or system integrators (e.g., Microsoft, AWS, Google Cloud, OpenAI, NVIDIA, or equivalent). - Proven ability to operate independently as an individual contributor in a global, matrixed organization, managing multiple partnerships and stakeholders across regions. - Strong executive communication skills, with the ability to translate complex technical or AI concepts into clear business and partner value propositions. Benefits - Competitive benefits package, including annual bonuses. - Health insurance. - 401(k) plan. - Paid vacation and holidays. Company Description GN Audio/Jabra makes life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets and earbuds are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 5,000 employees.

Role Description We are seeking a digitally skilled, performance-driven Digital Marketing Specialist to lead and support results-driven marketing campaigns across the DACH region. This role requires a practical professional who oversees initiatives from start to finish, takes initiative in their work, and consistently advances projects with a “make it happen” attitude. The ideal candidate will leverage AI-powered tools, lead generation strategies, and marketing automation platforms to deliver measurable results across brand awareness, lead management, and conversion, while regularly identifying opportunities and ensuring effective execution end-to-end. Your contribution is appreciated, and you will: - Design, execute, and optimise multi-channel digital campaigns (email, lead generation & nurturing) aligned to DACH marketing goals. - Build and manage workflows in marketing automation platforms in Dynamics 365 Customer Insights – Journeys to support lead development and scoring. - Support content localisation and adaptation of global campaigns for the DACH market, ensuring cultural relevance and resonance. - Collaborate with sales and marketing teams to develop and execute lead management. - Use AI tools to enhance campaign targeting, content personalisation, and performance forecasting. - Use analytics, business data and insight to inform digital decision-making and continuously improve campaign effectiveness. - Monitor and analyse campaign performance using tools such as Google Analytics, Power BI, and CRM platforms; provide actionable insights and recommendations. - Maintain campaign documentation, reporting dashboards, and post-campaign analysis. - Ensure brand consistency and compliance across all digital touchpoints. - Contribute to the annual DACH Marketing Planning process. Qualifications - Demonstrated experience in digital campaign management within B2B or tech sectors. - Solid understanding of lead development and scoring. - Proficiency in marketing automation platforms and campaign analytics (e.g., Marketo, HubSpot, Dynamics 365 Customer Insights – Journeys, Channext). - Effective communication, writing, collaboration and organizational skills. - Demonstrated decision-making skills and the ability to collaborate effectively with diverse, cross-cultural stakeholders. - Practical experience with AI tools for marketing (e.g., predictive analytics, content generation, audience segmentation). - Works well without close supervision while operating remotely or from a home office. - Initiative-taking, motivated approach to managing marketing initiatives. - Fluency in both German and English (written and verbal). - Degree in Marketing, Communications, Business, or related field. - Willingness to travel up to 10%. Requirements - Experience with personalisation engines and dynamic content tools. - Good understanding of the DACH market, including customer behaviours, media landscape, and cultural nuances. - Familiarity with DACH market dynamics and customer segmentation. - Knowledge of procurement processes and standard messaging frameworks. Benefits At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to get the job done, to know when in-person collaboration is better than hybrid, and to be present when it's needed most. How to apply? Use the ‘APPLY’ link no later than 11 June, 2026. Applications are assessed on a continuous basis, so don’t wait to send yours. On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy. If you would like to know more about the position, please contact Head of Digital & End Customer Marketing DACH Michael Wiedemann on Email: mwiedemann@jabra.com.

Position Overview: Are you a marketing operations builder who loves turning strategy into clean execution, reliable data, and clear insights that directly drive qualified leads? We’re looking for a Marketing Operations & Analytics Manager to support our North America Marketing team. In this role, you will own the marketing execution and measurement engine – tools, data flows, email and webinar execution, and reporting – that power our lead generation, ABM, and webinar programs and help us consistently hit our leads generated and pipeline goals. You will report to the Head of Digital, Social & AI Marketing – North America and work closely with the End‑Customer Marketing Lead, Lead Management Associate, and Channel Marketing teams to make sure our campaigns run smoothly, our webinars are professional and scalable, and our data is trustworthy and actionable. This is not a strategy-only role. It is a hands-on position for someone who enjoys building campaigns, owning processes, and using data to improve performance and increase marketing-sourced and influenced leads. Your contribution is appreciated, and you will: Own and optimize marketing operations - Act as the day-to-day subject matter expert for our marketing automation/email platform (e.g., CIJ), supporting both end‑customer and channel campaigns that are measured on leads, conversion, and pipeline impact. - Translate campaign, ABM, and webinar plans into operational requirements and build the underlying journeys, forms, landing pages, and emails designed to capture and qualify demand. - Support special program management for selected tools and initiatives (e.g., Channext, JVEC), ensuring data flows, reporting, and campaign execution are aligned with overall lead and partner goals. - Maintain and improve templates, modules and SOPs to keep campaigns on-brand, efficient, and compliant. - Troubleshoot marketing automation issues in partnership with IT and vendors, documenting known issues and workarounds. Drive campaign, lead gen, ABM and webinar execution - Build, QA, and launch outbound campaigns and nurture flows based on approved briefs, with clear lead and conversion targets. - Operationalize lead generation and conversion programs by implementing journeys, nurture streams, and scoring logic (aligned with lead management and Sales) so that high‑intent leads are identified and passed to Sales quickly and accurately. - Lead end‑to‑end webinar operations for North America (end‑customer and channel): - Plan and schedule webinars with strategy owners, with a clear focus on registrations, attendance and follow‑up leads. - Coordinate stakeholders (content owners, speakers, Sales and Channel). - Own invitation, reminder, and follow‑up workflows, including email build, audience lists, and deployment. - Manage registration pages, forms, and integrations with CRM/MA. - Ensure timely post‑event follow‑up and lead hand‑off into CRM. - Support ABM execution by building and maintaining target account lists, segments, and workflows, ensuring ABM activities are correctly tracked and tied to account‑level engagement and lead creation. Manage data, lists and process hygiene - Own the intake, cleansing, and standardization of contact lists from partners, events, and other sources before they enter CRM/MA, so we can maximise usable, marketable contacts and avoid duplication. - Ensure channel‑sourced and partner‑provided lists are handled in a compliant, consistent way. - Become the “go‑to” owner for how lists are structured, segmented, and used within marketing tools to support targeted campaigns and higher response rates. - Work with the Lead Management Associate and IT/CRM teams so data models, fields, and configurations support campaign execution and reporting needs. Deliver analytics, reporting and insights - Build and maintain dashboards and recurring reports that cover: - Email and campaign performance, including leads generated, lead-to-MQL, and MQL-to-SAL conversion. - Webinar KPIs (registrations, attendance, engagement, follow‑up actions, leads created and pipeline influence where measurable). - Funnel performance and lead conversion, aligned to lifecycle definitions (MQL, SAL, SQL, etc.). - ABM performance at account and segment level, including engaged accounts and opportunities opened. - Provide clear, actionable insights and recommendations to the End‑Customer Marketing Lead, Channel Marketing, Sales and the broader team on: - What’s working in lead gen, conversion, and webinars. - Where leads stall in the funnel and how to improve. - Which segments, offers, and topics perform best for lead volume and quality. Enable and collaborate across teams - Act as a trusted partner to: - The End‑Customer Marketing Lead on execution, measurement, and optimization of end‑customer programs tied to lead and pipeline targets. - Channel Marketing on the operational delivery and measurement of partner‑facing campaigns and webinars. - The Lead Management Associate on reflecting lifecycle and routing rules in systems and dashboards. - Partner with the Head of Channel Marketing Operations on the structure and upkeep of Monday.com boards, helping ensure campaign, asset, and program tracking is accurate, up to date, and usable for decision‑making. - Provide light training and documentation so marketers can self‑serve basic tasks (e.g., simple list pulls or emails), while you own complex and high‑risk execution. - Help maintain and communicate a central marketing and webinar calendar from an ops perspective, coordinating with Channel to avoid audience fatigue and conflicts and to sequence campaigns for maximum lead impact. To perform well in the role, we imagine that you have: - 4–7+ years in marketing operations, demand generation, or growth/analytics in a B2B environment, ideally in teams measured on leads and pipeline contribution. - Hands-on experience with: - A marketing automation platform (e.g., CIJ, Marketo, HubSpot, Pardot). - A CRM (e.g., Microsoft Dynamics, Salesforce) and marketing–CRM integration. - Planning and operational execution of webinars (e.g., Teams Live, Zoom, ON24 or similar tools). - Strong understanding of email best practices, deliverability basics, and rigorous campaign QA. - Experience building and maintaining reports and dashboards (e.g., Power BI, Tableau, CRM/MA native reporting). - Comfortable working with data, including list manipulation, segmentation, and basic Excel/Sheets or SQL. - Familiarity with lead management concepts (MQL/SAL/SQL, funnel stages) and ABM is a strong plus. - Excellent communication and stakeholder‑management skills, able to translate technical and data topics into clear, actionable recommendations. Personal profile - Ops‑minded builder – you enjoy fixing broken processes, standardizing workflows, and making complex systems usable for others. - Detail‑oriented and quality‑driven, especially for outbound campaigns, webinars, and data changes. - Collaborative by default – you enable strategy owners, Channel Marketing and Sales, rather than competing with them. - Analytical and curious, asking what the data says and turning it into simple, practical actions that improve lead volume and quality. - Bias for action, moving quickly from insight to implementation while keeping stakeholders informed. Position Type and Expected Hours of Work - This is a full-time salary position working Monday through Friday. - Hours of operation: 8:00 AM – 5:00 PM - This role is fully remote Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Us GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. What We Offer • Generous benefits including PTO and paid holidays • 401(k) with company match • Paid parental leave and transition back to work benefits • Company HSA contribution • Discounted GN Group products We Encourage You to Apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferable skills. We highly value a mindset, motivation, and energy that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We Are Committed to an Inclusive Recruitment Process GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling people to hear more, do more, and be more than they ever thought possible. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today. Pay Transparency Notice: The salary range for this position is estimated to be between $93,731 - $156,218, depending on location, experience, skills, and internal equity. Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online.

Hi, we’re Jabra Hearing. We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable. About us. We’re a data-thirsty, outcome-driven group that cares as deeply about our employees as we do our customers. We’re led by a diverse crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). The team at Jabra Hearing includes actors, sommeliers, top-chefs, dancers, black belts, filmmakers and countless four-legged furry sidekicks. About the role. We’re looking for a data-driven Product Manager to lead our cross-functional mobile efforts. As the Director of Mobile Product you'll drive the vision, OKRs, and product roadmap for the Jabra Hearing app, the primary platform that helps customers manage their hearing journey after their purchase. This is a mission-critical role with direct impact on how more than 100,000 customers hear and engage with the world. The highly-rated Jabra Enhance Select app is the beating heart of the post-purchase experience and central to delivering better outcomes. You’ll work on a wide variety of projects that can include everything from customizing sound settings based on the customer’s unique needs to improving access to a world-class remote care team to helping create the behavior change needed to adapt to hearing aids. This role reports directly to the Chief Product Officer. What you’ll do. - Drive the vision, OKRs, and product roadmap for the mobile app using data, research, customer feedback, and care team insights to constantly validate the product direction while representing the needs of your engineering partners. - Work closely with Design, Engineering, QA, Audiology and Customer Experience teams to execute on the roadmap and maintain an active, groomed backlog with a strong focus on KPIs and a prioritization framework. - Extract key insights by getting your hands dirty in quantitative data analysis and qualitative user research. - Proactively drive key agile ceremonies such as sprint planning and sprint grooming to help the team continuously improve on the delivery process (a better process leads to a better product!) - Participate with legal compliance as a key stakeholder to ensure that the quality system for the app is maintained per FDA regulations. - Collaborate with external stakeholders in the GN family to share out the vision of the Jabra Enhance Select app and socialize/align with the future of other apps, software, and teams through a continuous feedback loop. - Work closely with regulatory, ADK, GN R&D and others to ensure 510k FDA compliance. What you’ll bring. - 10+ years of mobile product management experience - Prior experience developing and managing connected products leveraging Bluetooth and/or wireless communication technologies, in consumer electronics or wearable devices (e.g., hearables, smartwatches, fitness trackers), including close collaboration with hardware, firmware, and mobile engineering teams. - Experience and a passion for A/B testing, hypothesis-driven app development and continuous discovery. - Versed in driving agile product development- partnering with design, engineering, and QA in discovery and execution, and leading prioritization, scoping, and sprint ceremonies to effectively manage the team. - Analytical chops and the ability to think creatively about how to get the data you need to best inform decisions & strategy. Preferred experience with Amplitude, Segment, and similar tools. - A strong sense of empathy for users and the ability to uncover their needs, wants, and direct feedback (you don’t just want to hear about customers, you want to hear from customers.) - Excellent collaboration skills. You work well with others towards shared goals, guide teams to manage conflicting points of view, and create an atmosphere of empathy and cooperation. You can also present rationale and supporting insights to a Senior Leadership Team with the ability to hear feedback openly. At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfill their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most. Pay Transparency Notice. - The target annual compensation for this position can range from $170,000.00 - $200,000.00, with a discretionary bonus if you are an active employee as of the fiscal year-end. - Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience - To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays We encourage you to apply. We highly value a mindset and motivation that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are focused on an inclusive recruitment process. All applicants will receive equal consideration for employment. Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview. Disability Accommodation. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Join us in bringing people closer. GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users. GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here. We hope you will join us on this journey and look forward to receiving your application. #LI-GNGroup #LI-JabraHearing

The Regional Channel Sales Manager is responsible for driving revenue growth and strengthening relationships within Jabra's channel partner ecosystem in the assigned geographic territory. This role is essential in identifying opportunities, developing partner capabilities, and implementing sales strategies to fulfill territory goals. The ideal candidate will have substantial experience in audio and video sales, channel development, and proficiency in attaining goals in a collaborative environment. The ideal candidate will live in the assigned territory of IL, IN, WI, MI, MN, IA, NE, KY. Key Responsibilities - Channel Partner Management: - Develop and manage relationships with key channel partners, resellers, and distributors within the territory with special consideration given to previous experience with AVSIs. - Ensure alignment of Jabra’s goals with partner business plans, focusing on growth, training, and enablement. - Sales Strategy & Execution: - Create and enact a regional sales strategy to meet or exceed revenue and profitability targets. - Oversee demand generation activities and pipeline growth through joint marketing campaigns and sales initiatives. - Training & Enablement: - Educate and certify channel partners on Jabra’s product portfolio, value proposition, and industry trends. - Provide ongoing support and resources to enhance partner performance and proficiency. - Market Development: - Identify market opportunities, competitive landscape insights, and trends within the audio and video space. - Collaborate with internal teams to tailor solutions to meet customer and partner needs. - Performance Monitoring: - Track and analyze partner performance metrics, ensuring alignment with regional sales goals. - Regularly review and report progress, obstacles, and opportunities to the management team. Qualifications - Minimum of 5 years of sales experience working for a vendor/manufacturer in audio, video, or related technology industries, predominantly in a channel sales role. - Consistent skill in managing channel partners and promoting revenue growth. - Must reside within the assigned geographic territory. - Comprehensive understanding of regional market dynamics and partner ecosystems. - Effective communication, negotiation, and presentation skills. - Proficiency in CRM tools, sales forecasting, and pipeline management. - Ability to travel as needed within the territory. - Collaborative spirit with a people-focused approach. Education - Bachelor’s degree in business, sales, marketing, or a related field is desirable. Equivalent work experience will be considered. GN Audio/Jabra makes life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets and earbuds are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 5,000 employees. GN Audio is an EEO Employer and does not discriminate in employment on the basis of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $105,000.00to $115,000.00 base with an additional sales incentive compensation plan. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays. We encourage you to apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process Jabra welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. View the Pay Transparency Nondiscrimination Provision E-Verify: GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@jabra.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Country Manager, Enterprise, Thailand Are you a game changer with a passion for driving business growth in the ASEAN region? Do you excel at cultivating long-term relationships in enterprise sales that lead to significant deals? If you are seeking a new challenge where relationships matter as much as technology, and you thrive on strategic initiatives, we want you! We are looking for a Country Manager, Enterprise, Thailand based in Thailand to oversee our GN Thailand Enterprise Business, manage P&L, and drive sales through key accounts and local customers across the region. An ideal candidate would be a: - Dynamic, fast-paced individual who has a demonstrated track record of at least 10 years' experience selling technology to MNCs and/or major accounts. - A seasoned People Manager with proven experience in leading and developing high-performing teams. - Able to take pressure and have the business acumen to identify opportunities and differentiate himself from competitors. - Skilled in communicating effectively with senior-level executives across various nationalities, both at client and partner levels. - Good presentation skills to represent Jabra in events and media settings, including providing product demos to wide demographics of audiences. The responsibilities of this role would be to - Achieve the country's financial goal by setting a clear strategy and driving business growth through existing and new distribution, channels, alliances, and direct business initiatives. - Manage and be responsible for the P&L of the Enterprise Thailand business. - Build price lists for various countries and deploy them. - Support the GEA team in mapping their accounts and provide local support. - Manage team members and support them in their GTM, help them in their drive to grow business through existing customers/ resellers, acquire new customers and resellers, up-skill its employees, and help them in managing large accounts and key resellers. - Build strong direct relationships with key Alliances (Microsoft, Genesys, Zoom, Barco, Crestron, etc.) and global SI partners to maximise the opportunity for Jabra. - Build a strong Collaboration business through a set of key AV SI’s. - Personally build relationships and network with key customer executives through a vendor relationship. - Create a strong “one Jabra” team-oriented culture in Thailand across distributors, channels, and direct employees. Would you like to know more? To apply, use the ‘APPLY’ link. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible. GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to further expand our position in the large audio and video peripherals markets. Read more about the announcement here. #LI-Jabra

Job Description: National Account Manager Individual contributor tasked with delivering results that make a significant contribution to annual sales objectives across a territory of named enterprise customers. Responsible for delivering customer account plans, excellent account and territory management supporting audio and video conferencing product portfolio. Resolves day-to-day issues/escalation points. Key Responsibilities: - Typically reports to Global Account Manager, Senior Key Account Manager, local Regional- or National Sales Manager. -The position will oversee a geographic territory with customer HQ's located predominantly across North America. - Accountable for the sales performance of a given field sales territory or given account(s). - Accountable for achieving sales targets and related KPI’s as agreed with the manager across audio & video conferencing product lines. - Accountable for developing the base of actively buying customers in the territory/with the account(s) by deploying appropriate sales support tools. - Territory/account management incl. customer mapping, call planning, call preparations and follow through. - Provide thorough product knowledge to customers incl. differentiation to competition - Provide hands-on product support to customers. - Perform business and customer analytics and identify and manage sales opportunities. - Plan and support marketing support to customers. - Customer Relationship Management planning and reporting as well as other admin duties. Preferred Education/Experience: - Education minimum at Bachelor level or relevant sales related training/certification. - Minimum 7 - 10 years of commercial enterprise sales experience. - Competencies in MS Office, and Customer Relationships Management Systems. - Experience selling audio end point devices and conference room video technology solutions to enterprise accounts. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $140k - $170k total compensation. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays. Equal Opportunity Employer GN / Jabra makes life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets and earbuds are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. GN is an EEO Employer and does not discriminate in employment on the basis of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. View The EEO is the Law poster and its supplement. View the Pay Transparency Nondiscrimination Provision E-Verify GN Audio / Jabra participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@jabra.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

At Jabra, we don’t just engineer advanced audio and video solutions — we engineer the power to connect, collaborate, and thrive. As part of the GN Group, with over 150 years of innovation behind us, we are committed to delivering sound and video solutions that empower people to do more. Jabra is the #1 manufacturer of Enterprise grade audio solutions in the world primarily targeting knowledge workers. We believe our next growth wave will be driven by the adoption of voice based solutions for frontline workers, be it peer-to-peer communication or voice based access to AI assistants. To capture that opportunity we have established a new incubation business unit that will bring engineered for purpose solutions to the frontline that integrate with our Alliance partners hardware and software solutions. We are seeking a Global Head of FLW Strategic Partnerships to operate at the intersection of product, customers and partners (e.g. Zebra, Zello, Microsoft, Zoom) to ensure Jabra+ Alliance partner not only ship great capabilities but drive real adoption and measurable impact. You will also be part of the cross-functional FLW leadership team. You will co-design joint solutions, drive end-to-end integration execution, and create reusable reference blueprints and sales enablement assets that accelerate partner adoption and deliver scalable frontline deployments. Industries include but are not limited to: retail, manufacturing, and healthcare. A key part of the role includes leveraging AI to create scalable, agentic customer workflows. What you’ll do: - Manage and collaborate with named strategic partners to craft solution architectures, proofs-of-concept, and demonstrations that accelerate our FLW solution adoption. - Lead the development and positioning of joint solutions with partners, partnering closely with internal product and engineering teams. - As part of the FLW leadership team, influence strategic direction by providing deep insights to the tech trends and go to market focus of our alliances. - Own the end-to-end partnership lifecycle: requirements → functional design → technical implementation → deployment support --> GTM and enablement - Create and publish best practices, and technical content that enable repeatable partner integrations across regions and customer deployments - Coordinate across internal stakeholders (Product, R&D, Software, Sales) and partners’ teams to create differentiated technology solutions that can be commercialized through joint go to market execution. - Identify new partnership opportunities that enhance Jabra’s market position in FLW - Develop programs to educate partners on Jabra’s FLW solutions, ensuring strong advocacy. - Develop key executive and field relationships between key GN/Jabra stakeholders and alliance counterparts. Qualifications: - Bachelor’s degree in Business, Engineering, or a equivalent experience - Experience in Frontline Tech, Ecosystem, Market, Gen AI (inc. AI, Agentic AI, automation, workflow system knowledge) - Experience managing ecosystem/platform partnerships and scaling partner capability - Significant experience in Solutions / Workflow solutions development with enterprise integrations and partner-facing technical leadership - Experience in prospecting and qualifying new opportunities and PoCs - Solid cross-functional leadership skills, influencing product, marketing, and field teams without direct authority. - Excellent communication, negotiation, and interpersonal skills. We believe that your personality is an important factor leading to success in the role There is a lot of stakeholder management in this role, and we expect you to collaborate naturally with others to create results. You thrive in an environment with a strong entrepreneurial spirit which requires that you are self-driven and can effortlessly create structure in your work and projects. You naturally take accountability for projects, and we expect that you are analytical and data driven. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $145,171 to $198,104 base with an additional Bonus plan. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays. We encourage you to apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process Jabra welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. View the Pay Transparency Nondiscrimination Provision E-Verify: GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@jabra.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. #LI-Jabra

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sales Enablement Program Manager is responsible for managing programs, processes, projects, training, procedures, and technology that will accelerate revenue for the North America direct and channel sales teams. This role collaborates closely with sales, distribution, channel, marketing, global sales excellence, and digital business teams to accelerate revenue. Reports to the Head of Sales Operations and Enablement in North America. - Partner with the end customer sales, channel, and distribution teams to develop strategies and objectives that accelerate revenue and lead to the success of each individual or the team as a whole. - Analyze metrics to identify trends, anticipate development needs, and proactively execute programs that accelerate growth. - Support and enable Jabra’s Sales Process. Partner with senior sales leadership to identify opportunities for sales process improvement, design and document solutions, and manage implementation of new processes and procedures. - Work with internal global stakeholders to influence Jabra’s digital technology stack in relation to systems, tools, processes, and procedures. - Ensure the enablement and learning strategy aligns with the global organization’s marketing and product messages. - Create and deliver scalable sales programs that align to global initiatives, driven by data analytics, that deliver the desired performance outcomes of the sales organization in North America. - Assess program effectiveness to ensure incorporation of learned skills and techniques into employees' work behavior. - Effectively cascade and communicate the strategy, goals, and initiatives of the organization. Support these through clear expectations and measurements of understanding being confirmed. - Be the subject matter expert requisite systems and tools along with being the conduit between regional and global functional groups to bring ideation forward and execution downward. Qualifications - Education at Bachelor level within Business, Education, Human Resources, or related field; MA or MBA preferred. - 1 - 3 years of experience supporting B2B, B2C for inside and outside sales in a two-tier sales environment preferred. - 3-5 years in designing and implementing business continuous improvement processes, execution, and measurement. - A high level of business acumen, ability to effectively communicate, collaborate, and influence multiple levels within an organization. - Proficiency with all MS 365 platform tools including CoPilot, Dynamics, PowerBI as well as other sales technology tools such as LinkedIn Sales Nav, Zoom Info, etc. - Equivalent combination of experience and education may be considered. Requirements - The target annual compensation for this position can range from $94,000.00 to $156,218.00, with a discretionary bonus if you are an active employee as of the fiscal year-end. - Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience. Benefits - Competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays. Company Description Jabra GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. - Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. - Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. - Jabra is part of the GN group, which operates in more than 90 countries across the world. - Founded in 1869, GN group today has more than 7,000 employees. Disability Accommodation If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned.

We are looking for a Global Technical Success & Escalation Manager to serve as Jabra's internal owner of business-critical escalations across our most strategic global enterprise accounts. This is a high-visibility, high-impact role that sits at the center of Sales, Product Management, Technical Support, and R&D — the connective tissue that ensures complex customer issues get the right people, the right urgency, and the right resolution. When a major account issue is escalated by Sales, you take the wheel. You will own the end-to-end lifecycle of that escalation: triaging the problem, mobilizing the right internal stakeholders across Product and R&D, driving accountability to resolution, and communicating clearly with both the customer and Jabra leadership throughout. You are equally comfortable in a technical deep-dive with an engineer and an executive status call with a CIO. This role is being built within Jabra's growing Enterprise Services organization. While escalation management is the primary focus today, this position is intentionally designed to evolve — as the services function matures, you will increasingly take on a Technical Account Manager role, proactively owning the technical relationship and strategic health of your accounts. Candidates who are excited about building something, not just running a playbook, will thrive here. Key Responsibilities: Escalation Ownership & Management - Own all business-critical and high-severity escalations across Jabra's global major accounts end-to-end — from intake through resolution, root cause analysis, and post-mortem. - Serve as the single internal point of accountability when Sales escalates a customer issue: triage the problem, define severity and SLA, and immediately mobilize the right cross-functional resources. - Navigate complex internal stakeholder environments — aligning Sales, Product Management, Technical Support, and R&D around a shared resolution plan with clear ownership and timelines. - Establish and maintain structured escalation processes including communication cadences, status reporting, and executive updates throughout the lifecycle of each issue. - Produce clear, executive-facing incident summaries and root cause analyses (RCAs) for major incidents; present findings to both internal leadership and customer stakeholders. - Identify recurring escalation patterns across accounts and proactively surface systemic product or process issues to Product Management and R&D to drive long-term resolution. - Maintain a living escalation log and dashboard that provides leadership with real-time visibility into open issues, risk levels, and resolution timelines. Cross-Functional Stakeholder Navigation - Act as the bridge between Sales and the technical organization — translating customer impact into internal urgency, and technical status into language customers and executives can act on. - Build trusted working relationships with Product Management and R&D so that escalations move quickly and roadmap feedback from major accounts reaches the right decision-makers. - Partner with Sales leadership to ensure escalation intake is consistent, well-documented, and triaged appropriately before it reaches the technical organization. - Represent the voice of the customer in internal forums, ensuring that recurring enterprise pain points influence product direction and are not lost in the noise of day-to-day support. - Contribute to escalation playbooks, resolution templates, and internal knowledge resources to improve how the broader organization handles future incidents. Required Qualifications - 7–10+ years of experience in technical escalation management, enterprise technical support, or technical account management within a B2B technology environment. - Demonstrated track record of owning and resolving business-critical escalations for Fortune 500 or global enterprise clients — including cross-functional stakeholder coordination under pressure. - Proven ability to navigate between Sales, Product Management, Technical Support, and Engineering organizations to drive issues to resolution without losing the customer relationship along the way. - Strong technical knowledge in at least one of the following: enterprise headset and audio/video endpoint hardware, professional video conferencing devices, or enterprise device management and fleet operations — with enough hands-on depth to credibly diagnose issues and engage with R&D. - Broad ecosystem awareness across the audio, video, and UCC landscape — understanding how devices, software, UC platforms (Microsoft Teams, Zoom, Cisco WebEx), and endpoint management tooling interact in enterprise environments. - Excellent written and verbal communication skills: equally effective in a technical troubleshooting session with an engineer and a priority escalation call with a CIO. - Experience producing executive-facing RCAs, incident communications, and escalation status reports. - Self-directed and highly organized — capable of managing multiple concurrent escalations and account relationships without losing attention to detail or urgency. - Comfortable working in an evolving, build-it-as-you-go environment; someone who can operate without a fully defined playbook and contribute to building one. Preferred Qualifications: - Hands-on experience with Jabra products across the headset, speakerphone, and video device portfolio — including familiarity with Jabra management software (Jabra Plus, Jabra Xpress, Jabra Direct). - Experience with contact center audio technology, professional AV, or enterprise peripheral ecosystems. - ITIL certification or demonstrated knowledge of ITIL service management frameworks. - Experience working in a globally distributed team across multiple time zones. - Proficiency in CRM and ticketing platforms (Salesforce, Dynamics ServiceNow, ADO, Jira, Aha, or equivalent). - Understanding of enterprise network best practices and experience working with enterprise IT organizations - Work with iconic global enterprise brands on genuinely complex, high-stakes technical challenges. - Be part of a close-knit global team that values technical depth, customer empathy, and accountability. - Competitive compensation package including base salary, performance bonus, and comprehensive benefits. - Flexible remote-first work model with a culture that trusts you to own your outcomes. - A clearly defined growth path from escalation management into Technical Account Management as Jabra's Enterprise Services capability scales — you will help shape what that function becomes. We believe that your personality is an important factor leading to success in the role There is a lot of stakeholder management in this role, and we expect you to collaborate naturally with others to create results. You thrive in an environment with a strong entrepreneurial spirit which requires that you are self-driven and can effortlessly create structure in your work and projects. You naturally take accountability for projects, and we expect that you are analytical and data driven. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $100,000.00 to $140,000.00 base with an additional sales incentive compensation plan. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays. We encourage you to apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process Jabra welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 6,000 employees. View the Pay Transparency Nondiscrimination Provision E-Verify: GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@jabra.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. #LI-Jabra