Interact Software

• Conduct daily consistent outreach to prospective customers via calls, emails and social media activity • Use LinkedIn Sales Navigator to identify, target and engage prospective customers and develop quality leads • Build out accounts with associated target contacts (account mapping) using ZoomInfo, SFDC and LI Sales Navigator • Build and evaluate the effectiveness of sales sequence, create and test new messages • Qualify and develop leads in conjunction with Marketing campaigns • Identify customer needs and present Interact solutions in a compelling way • Arrange quality meetings that turn into opportunities and product demos for account executives • Consistently meet daily phone call, email and social media outreach KPIs, as well as meeting qualified opportunity quota goals • Maintain consistent records in Salesforce and adhere to tracking and reporting expectations

• Build meaningful and trusting relationships across complex, multi-divisional, multi-geographic organizations. (relationships with numerous stakeholders in each organization with distinct needs and unique challenges must be skillfully managed). • Own and manage the planning and execution of all customer activity and interactions from onboarding through offboarding. • Plan and engage in regular strategic interactions with customers where the customer realizes value from the interaction and where we gain insight to future opportunity. • Maintain alignment on outcomes, value-measurement, change management and adoption strategy. • Analyse and respond to customer health data (Identify churn risk and work towards solutions to reduce risk). • Identify customer issues and needs and work in partnership with internal teams and customer toward solutions. • Identify, qualify and drive upsell and expansion opportunities to meet targets. • Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs, and communicate new features and functionality of the product on a regular basis. • Function as the customer advocate and translate customer usage and feedback into actionable insights for how we can better serve our customers. • Maintain accurate and timely data and context for all accounts enabling billing, forecasting, and crisp decision making.

• Contribute to the design, development, and maintenance of software solutions impacting millions of users. • Leverage experience and technical skills in complex projects. • Collaborate closely with Product Managers, Delivery Managers, and other stakeholders. • Focus on delivering high-quality, scalable, and robust software features.

• Conduct daily consistent outreach to prospective customers via calls, emails and social media activity • Use LinkedIn Sales Navigator to identify, target and engage prospective customers and develop quality leads • Build out accounts with associated target contacts (account mapping) using ZoomInfo, SFDC and LI Sales Navigator • Build and evaluate the effectiveness of sales sequence, create and test new messages • Qualify and develop leads in conjunction with Marketing campaigns • Conduct high-level conversations with C-level executives, VPs and directors within our ICP • Identify customer needs and present Interact solutions in a compelling way • Arrange quality meetings that turn into opportunities and product demos for account executives • Assist and participate in product demos and handoff meetings with account executives; ensure AEs are fully briefed on past conversations with prospect • Consistently meet daily phone call, email and social media outreach KPIs, as well as meeting qualified opportunity quota goals • Maintain consistent records in Salesforce and adhere to tracking and reporting expectations

• Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor. • Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. • In this role, you’ll be at the forefront of our Sideways 6 product. This exists to change the world for the better by bringing ideas to life every day, everywhere and from everyone.

• Oversee a team of SDRs responsible for a hybrid model of inbound lead qualification and strategic outbound prospecting. • Provide hands‑on coaching, clear direction, and ongoing support to ensure the team consistently delivers high‑quality opportunities that align with our growth objectives. • Execute and refine our account‑based strategy with SDRs paired with a dedicated US-based Account Executive. • Ensure partnership model is effective, scalable, and aligned with broader commercial goals. • Identify opportunities for process automation and refine sequences and tasks to improve productivity.

• Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor. • We are looking for a Principal Software Engineer, who will be a hands-on engineer responsible for fast development of strategic functionality, AI integrations in the core product, shaping the architecture, driving engineering excellence, and delivering complex features across our platform used by millions of users globally. • A core part of the role is end-to-end execution of AI integrations into our existing ecosystem, including architecture, implementation, governance, and enablement across squads. • You will combine deep technical capability with strong leadership influence—mentoring engineers, guiding technical strategy, and personally contributing high-quality code across our stack (C#, ASP.NET, ReactJS, Node.js, SQL Server, AWS).

• Lead and expand a high‑performing team responsible for serving as the critical technical conduit between Sales and Product organizations. • Guide, mentor, and inspire Solutions Engineers while establishing vision, structure, and best practices. • Ensure technical win—craft compelling solution narratives, elevate demo‑to‑close experience, and align platform’s capabilities with customer needs. • Partner closely with cross‑functional leaders to translate customer challenges into actionable product insights. • Shape go‑to‑market strategy and empower the team to deliver exceptional value throughout the sales cycle.