• Perform accurate data entry and maintain strong data hygiene across onboarding and account records. • Manage and respond to inquiries through the Transporter Onboarding Support Inbox. • Conduct outbound calls to complete initial verification calls and schedule follow-up appointment calls with Specialists. • Handle inbound calls through Support Queues related to transporter onboarding, account setup, and basic account management. • Answer questions, provide guidance, and resolve issues with professionalism and efficiency. • Document interactions clearly and escalate issues as needed to Specialists or leadership. • Support additional operational tasks and projects as assigned.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview This position is responsible for using strong communication and technical skills to properly handle service inquiries and process benefit renewals. How you'll make an impact - Support and assist administrators with basic ongoing system functions andquestions - Identify and assess customers’ needs to achieve satisfaction - Troubleshoot and research issues to identify root causes - Use deductive problem-solving skills to investigate and solve a broad range ofproblems. - Assist with reporting requests - Update the system with any requested changes (ex. plan, rate, or rule updates) - Assist with ACA processes and data auditing - Understand employee benefits and necessary configuration rules, including costcalculations - Attend all team and global team meetings - Attend all webinars for respective system/vendor - Train administrators and update custom administrative user guides - Create and maintain client documentations and records - Follow communication procedures, guidelines, and policies - Perform Open Enrollment (OE) demos for current clients - Stay current with system information, changes and updates - Facilitate client calls when needed - Assist with agenda and call notes for client call - Service Analyst Job Description About You • Bachelor’s degree in a related field preferred • 1 years’ experience with HR Technology solutions preferred • Experience with HR Technology, preferably benefits administration OR experience at a benefits brokerage firm • Good customer service skills or prior experience • Ability to multi-task, prioritize, and manage time effectively • Solid technical skills, especially with SaaS and Excel • Excellent grammar and communication skills • Project management skills • Basic mathematical skills • Ability to work in a team-oriented environment • Strong communication skills and active listening • Comfortable with prolonged periods sitting at a desk and working on a computer. • Ability to navigate various locations and settings of the company. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Dealer Specialties is looking for a Dealership Lot Service Representative to join our dynamic team. This is a REMOTE traveling position. We offer a desirable work environment that allows you to work independently. We are looking for someone who has great time-management, communication, and enjoys working outdoors. This position requires reliable personal transportation. This Position: This is a field based, route position. If you have professional experience in automotive customer service, route service, ride share positions, automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you. In this role you will travel to car dealerships, complete capture photos/videos for dealership websites, and print buyer’s guides for vehicle windows. - This is a temp-to-hire role that offers an hourly rate of approximately $17 - $19 hour Compensation factors include route/market, experience, etc. - Regular, full-time employees are eligible for additional benefits to include possible added commissions medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities. - Mileage reimbursement, tablet and printer are provided. Requirements: - Valid Driver’s License with good driving history - Ability to learn to drive a manual transmission - Ability to work outside in various weather conditions, including winter and cold temperatures' as well as summer and very hot temperatures' year round. Our Location: This is a REMOTE traveling position. This is a route position that will require travel to multiple locations with own vehicle within that area. Why Apply? - Competitive pay & flexible work schedule - On-the-job training to help you succeed. - No late evenings and no Sundays - Medical, dental, vision, and 401(k) savings plans* This job posting will stay open until the position is filled or deemed to be no longer necessary. About DE Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient manner, with a shown dedication to 1st call resolution and overall customer happiness. Work from home option is available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite. Key Responsibilities: - Document problems, complete problem tickets, and request information in the support tools. - Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques. - Effectively manage call workload. - Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements. - Collaborate well in a team environment. - The full-time employee will work 5 days a week and must be able to work one weekend shift a week. Required Qualifications - 6 months of technical and/or call center experience Preferred Qualifications - Experience in a help desk/call center environment providing technical support in a retail environment. - Experience using computer hardware and software applications. Education - High School Diploma or GED required or 2 years equivalent experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.