Program Manager Remote Jobs in Minnesota (US)
This page tracks remote program manager openings that are location-eligible for Minnesota.
This page tracks remote program manager openings that are location-eligible for Minnesota.
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Role Description The Program Director leads Endeavors’ Austin Refugee Program that supports refugees, asylees, SIVs, parolees, and other eligible newcomers through reception, placement, and long-term integration. The Director is accountable for day-to-day operations, staff leadership, compliance, quality assurance, fiscal stewardship, and community partnerships. This role ensures delivery of core services and outcomes under federal, state, local, and philanthropic awards, and coordinates closely with HIAS and state partners to advance client self-sufficiency and community belonging. Qualifications - Must have at least four years of experience working with refugee or migrant populations and understand resettlement best practices, or quality assurance or compliance. - Understanding of fundamental client management techniques including determining eligibility, assessing needs, identifying resources, making referrals, and conducting follow-ups. - English fluency required. Fluency in one of the following languages is preferred: Dari, Pashto, Spanish, Swahili, or French. - Excellent interpersonal skills, including good communication skills, listening skills, and attitude. - Ability to work independently and exercise a high level of confidentiality. Requirements - Bachelor’s degree in social work or an equivalent degree in education, psychology, sociology, or other relevant behavioral science. - Four or more years of progressive leadership experience in refugee resettlement, immigrant integration, human services, or community-based programs with multifunder compliance; or four years of progressive project management experience on projects demonstrating advanced level of financial and managerial responsibilities. - Driver’s License with clear record required. - Must have daily use of a vehicle without prior notice. - Must be available and willing to travel to various locations (30-40%) and with such frequency as the business need dictates. - Must be available and willing to work nights, weekends and holidays as required to meet business needs. - Willingness to perform other duties as required. - Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. - Exceptions to these criteria must be approved by the department head. Company Description
Role Description The Program Specialist supports the implementation and execution of educationally-based internship, fellowship, and research experience programs sponsored by federal agencies and other sponsors by performing key programmatic functions with the intent of the overall mission and the core values of the institution, including placing a primary emphasis on the student learner. - Coordinates and performs technical support activities for a major program or program segments. - Performs a variety of technical tasks, such as: - Maintaining data and electronic records - Processing payments - Verifying eligibility - Collecting and compiling information and data - Preparation of sponsor report and correspondence - Establishes priorities and schedules tasks and activities based on program objectives and milestones. - Performs planning and support activities for meetings, conferences, and seminars when required by the program. - Coordinates logistics, scheduling, travel arrangements, meeting space, food service, and equipment. - Provides on-site and off-site administrative support for meetings, conferences, and seminars as needed. - Engages with applicants, participants, the general public, and alumni in virtual outreach and engagement events such as career fairs, information sessions, and webinars. - Provides technical assistance to project manager and others using various software/databases to administer programs. - Administers details associated with application processing. - Executes tasks detailed in the program marketing and outreach plan including: - Distributing promotional materials - Posting program information in different outlets - Supports application process including eligibility screening review and data verification. - Uses databases, spreadsheets, and electronic financial systems to enter, verify, and maintain data. - Creates reports from databases and other electronic systems. - Assists in preparing applicant files for review by sponsor and/or review panels. - Monitors administrative details associated with participant’s activities including: - Verifying that all contingencies for appointments are met - Processing stipend, health insurance, tuition, professional development, and travel payments - Monitors progress of participant appointments, amendments, extensions, and terminations. - Provides customer service by telephone and email. - Executes tasks detailed in the program management plan. - Verifies compliance with programs and Oak Ridge Institute for Science and Education (ORISE) policies. - Communicates with applicants, recommenders, university staff, sponsors, mentors, the general public, and participants via telephone and email. - Coordinates mass electronic mailings and prepares correspondence, program literature, marketing materials, websites, and reports using a variety of software packages and formats. - Must actively contribute to the artificial intelligence (AI) modernization initiatives of the directorate by: - Supporting the integration and implementation of AI tools and technologies into workflows and other operational processes. - Identifying opportunities where AI can enhance efficiency, accuracy, and decision-making. - Fostering a culture of innovation and adaptability. - Collaborating with stakeholders to ensure seamless adoption. - Assists management in the development of processes and actions to maximize program operation efficiencies. Qualifications - High school diploma and 2-4 years of job-related experience. Higher level education above minimum may count for additional experience. - Excellent oral and written communication and organizational skills are required. - Must demonstrate critical thinking and problem-solving skills. - Must be able to deal effectively and professionally with a variety of people at various academic levels, as well as professional and cultural backgrounds. - Must be proficient in the use of MS Office Applications including Word, Excel, Outlook, and PowerPoint. - Knowledge of Share Point, social media, and database applications is desirable. - Must be self-directed and capable of processing and prioritizing multiple tasks, and handling a large and varied workload with minimum supervision. - Public speaking skills are desired. - Must be able to master use of complex software/database systems such as Zintellect, ORISE Go, ORISE Connections, etc. - Must possess the ability to understand, develop, and implement AI technologies to solve complex problems, optimize processes, and enhance decision-making. Benefits - Legally required benefits - Group Health insurance including: Medical, Prescription, Dental, and Vision - Retirement plan contribution matching - Disability insurance - Group life insurance - Travel Accident Insurance - Section 125 reimbursement accounts - Other voluntary employee paid benefit and insurance offerings - Telework - Paid Time Off (PTO) - Paid Holidays - Flexible work schedules or compressed work weeks - Occupational Health and Wellness Programs - Employee Assistance Program
• Provide executive oversight for a portfolio of programs and strategic initiatives, establishing priorities, operating rhythms, governance structures, and measurable performance objectives. • Lead and develop program managers and cross-functional teams; establish clear accountability, strengthen succession planning, and promote a high-performance, inclusive culture. • Serve as a senior customer and stakeholder interface, building trusted relationships with government leaders, mission partners, subcontractors, and internal corporate functions. • Monitor program execution across scope, schedule, cost, quality, staffing, risk, and customer satisfaction; intervene early to resolve complex operational issues. • Direct financial planning and performance management, including budgets, forecasts, labor and vendor costs, margin improvement, and investment decisions. • Establish scalable management processes, dashboards, and executive reporting that enable data-driven decisions and transparent performance reviews. • Lead operational transformation initiatives that improve quality, speed, efficiency, and mission outcomes, including appropriate use of automation, analytics, and artificial intelligence. • Oversee subcontractor and vendor performance through structured governance, service-level management, capacity planning, quality controls, and corrective-action processes. • Ensure programs operate in accordance with contractual requirements, corporate policies, security obligations, records requirements, and applicable federal laws and regulations. • Partner with Business Development, Capture, Contracts, Finance, Human Resources, Security, and technical leadership to shape opportunities, support proposals, and transition new awards into execution. • Contribute to strategic planning, organizational design, workforce planning, and development of repeatable capabilities that can be applied across customers and programs. • Represent KGS in customer meetings, industry engagements, executive reviews, and other forums requiring sound judgment and effective communication.
Attentive Mobile is a personalized mobile messaging platform used by leading brands and organizations to engage their customers and inspire interaction. Based i
Program Coordinator United States Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role As a Program Coordinator, you will work with some of our largest brands to execute optimized retention marketing strategies across channels, including both SMS and email. By collaborating with our CSM team, you will develop our customer's most ambitious marketing ideas, ensuring they are able to drive growth and conversions with Attentive. Your deep platform knowledge, including experience executing email campaigns, journeys, and transactional messaging, brings value to our customers by ensuring they can get more done. You'll become an Attentive expert, bridging the gap between our product and customers. Your core responsibility will be to execute customer projects, ensuring successful partnerships. You will work in conjunction with members of the CSM, Support, and Professional Services teams to maintain alignment on our customers' marketing goals, including the execution and optimization of SMS and email programs. What You’ll Accomplish - Deliver Attentive Service offerings (Onboarding or Recurring engagements), designed to drive value for our customers - Leverage your Attentive platform expertise to design and build List Growth tools, Segments, Campaigns, Journeys, Reports, and email sends within the Attentive UI - Execute and support cross-channel marketing initiatives, including promotional email campaigns, automated journeys, and transactional messaging programs - Apply channel best practices across SMS and email to improve engagement, conversion, and retention outcomes for customers - Develop strong relationships with cross-functional team members and our customers - Manage your assigned accounts in collaboration with Attentive account teams to ensure customers remain engaged and are successful in their adoption of the Attentive platform - Provide creative solutions and execute swiftly keeping the industry's best practices in mind - Translate customer feedback into specific product recommendations - Positioned as a valuable extension of our customers' teams, your attention to detail and quick execution builds trust between us and our customers - Update internal workflows and documentation so that they remain as accurate as possible Your Expertise - You have 1-2 years of customer-facing experience in preferably a Customer Success, Support, or Agency role - Prior experience with SaaS or E-Commerce platforms preferred - Familiarity with email marketing execution, including campaigns, automated journeys, and transactional messaging, is a strong plus - You understand the key metrics that Attentive customers are interested in measuring (List Growth, Revenue, Message-Level Performance) - You are motivated by helping others and derive satisfaction from being part of a team - You understand how the day to day work delivered by our team directly impacts our customers' progress towards their own goals - You are a quick learner and ready to get your hands dirty, able to find creative workarounds when faced with limitations - You are extremely detail oriented, organized, and have a strong ability to prioritize and manage your time effectively - You are proactive and communicative, never shying away from a quick Slack or Zoom You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: - The US base salary range for this full-time position is $46,000 - $65,000 annually + equity + benefits - Our salary ranges are determined by role, level and location - This role is salaried non-exempt and eligible for overtime compensation #LI-JH1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Role Description We are looking for an experienced Digital Transformation Program Manager to lead data governance initiatives across Global Operations. This role is suited for a proven professional with manufacturing or operations industry experience, strong data governance knowledge, and the ability to deliver enterprise-level programs from discovery through implementation and closure. - Establish, develop, and optimize data governance frameworks, policies, processes, standards, and supporting business solutions. - Strengthen data quality, consistency, accountability, and usability across the organization. - Partner with the Chief Data Officer organization, IT, manufacturing and operations functions, and business stakeholders. - Define practical governance models and implement scalable solutions that support business transformation. - Comfortable working across multiple functions, managing ambiguity, influencing senior stakeholders, and communicating complex data governance topics clearly. - Lead data governance and digital transformation initiatives from discovery, requirements definition, solution design, implementation, adoption, and closure. - Translate business needs into practical data governance processes, controls, tools, and operating models. - Bring manufacturing, operations, supply chain, or enterprise process experience to ensure governance solutions are relevant to real business workflows. - Collaborate effectively with cross-functional teams including business operations, IT, data office, analytics, and functional process owners. - Engage, influence, and present confidently to senior leaders and stakeholders to drive alignment, decisions, and sustained adoption. Qualifications - Bachelor’s degree in Information Technology, Computer Science, Engineering, Data, Business Analytics, Operations, Supply Chain, or an equivalent discipline. - Minimum 8–10 years of relevant experience in data governance, data management, digital transformation, business process transformation, manufacturing operations, supply chain, or related enterprise functions. - Demonstrated experience implementing or operationalizing data governance frameworks, processes, standards, or tools within a complex organization. - Manufacturing, operations, supply chain, high-tech, or enterprise process experience is strongly preferred. - Proven ability to manage projects or programs from discovery through closure, with strong execution discipline and stakeholder ownership. - Experience collaborating across multiple functions, including business operations, IT, data office, analytics, and senior leadership teams. - Strong communication, facilitation, and presentation skills, with the ability to influence senior stakeholders and communicate clearly across technical and non-technical audiences. - Experience with master data, data quality, metadata management, data catalogue, business glossary, data lineage, or data stewardship practices. - Experience with SAP MDG, S/4HANA rollout, data harmonization, data cleansing, or master data domains such as material, vendor, customer, BOM, or supply chain data will be advantageous. - Experience with data governance platforms such as Collibra, Informatica, SAP MDG, Microsoft Purview, or equivalent tools will be advantageous. - Certification in project management or data governance/data management disciplines, such as PMP, DAMA, DCAM, or equivalent, will be an advantage. - Ability to think strategically while driving practical execution, balancing enterprise standards with business needs and operational realities. Requirements - Establish, operationalize, and continuously improve data governance frameworks, policies, standards, and processes across Global Operations. - Lead end-to-end governance-related programs and projects, including discovery, stakeholder alignment, requirements definition, implementation planning, execution, adoption, and closure. - Partner with business functions, IT, Chief Data Officer teams, analytics teams, and process owners to define scalable governance solutions that support operational and digital transformation priorities. - Support business units in identifying and managing critical data elements, data ownership, data quality rules, metadata, business glossary, data lineage, and data catalogue requirements. - Drive governance implementation across manufacturing, operations, supply chain, or enterprise process environments, ensuring solutions are practical, sustainable, and aligned with business workflows. - Provide expert consultation to functional teams on data governance policy, standards, controls, and implementation approaches. - Identify opportunities to simplify, standardize, automate, and strengthen data governance processes and controls. - Define and publish data governance metrics, data quality KPIs, dashboards, and adoption measures to demonstrate business value and governance maturity. - Engage senior stakeholders to align priorities, resolve issues, communicate progress, and secure decisions required for successful program delivery. - Prepare clear executive-level updates, recommendations, and presentations for senior leadership reviews. - Support change management, communication, and adoption activities to embed governance practices into day-to-day business operations. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach career goals. - Unconditional Inclusion: A culture that celebrates individual uniqueness and values varied backgrounds.
• Own the day-to-day operating relationship with each payor partner, serving as their primary point of contact and keeping programs running smoothly and the partnership positioned to grow. • Lead cross-functional program delivery across clinical, commercial, engineering, and operations, running launches and ongoing operations to scope, timeline, and contractual requirements. • Apply a disciplined project management approach: define project plans, milestones, decision rights, and operating cadences, track progress against them, and hold each function accountable to its commitments. • Define and own program KPIs, including enrollment and consent conversion, implementation milestones, service levels, program efficiency, and quality and outcome measures, reporting on performance and driving action where targets are missed. • Build a repeatable payor operating model and playbook so launches, workflows, and best practices.
The Louisiana Public Health Institute (LPHI) is a statewide, non-profit organization that has been promoting the health and well-being of Louisianians since 1997. Our 65+ employees work alongside 500+ partner organizations at the local, state, and national levels to leverage our broad expertise in public health to achieve our mission of ensuring that everyone has fair and just opportunities to be healthy and well. Our strategic plan priority areas include Health Equity, Partnerships and Collaboration, A Healthier Louisiana, and A Thriving Organization. To learn more, visit www.lphi.org .
Role Description LPHI’s Managers are foundational members of project teams, leading the forward movement, expansion, and overall success of LPHI’s programs and initiatives. The Manager will have the opportunity to support multiple projects and processes related to business development and strategic projects across the organization, gaining valuable insight and experience in multiple topic areas. LPHI is committed to an organizational culture that embraces innovation and creativity, incorporates equity into practices, and prioritizes the success and growth of all its employees. Qualifications - Bachelor’s degree or equivalent combination of education and experience required. - Project Management Professional (PMP) certification preferred. - 5+ years relevant experience required including providing a range of complex administrative support services to leadership-level staff. - Advanced knowledge of project management software and tools, Microsoft Office Suite (including Word, Excel, PowerPoint) and Microsoft Outlook. Requirements - Strong project management skills, including design and utilization of tools. - Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internally and externally. - Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds. - Experience with developing and creating surveys/polls and using polling software. - Proficiency in setting up and running video conference software (such as Teams, GoToMeeting, Zoom) for large and small group meetings/events. - Exercises confidentiality and discretion at all times when communicating with or in regard to external partners. - Exhibits a courteous, professional demeanor at all times. - Engages in professional development activities to improve job-related skills and knowledge. - Proven ability to anticipate needs and problem solve. - Outstanding organizational skills, ability to be flexible and multi-task with demonstrated resourcefulness in setting priorities. - Excellent verbal and written communication (i.e. professional correspondence, proofreading, editing) skills. - Ability to effectively present information and respond to high-level inquiries from LPHI’s senior leadership team, staff, community partners, stakeholders, and members of the community. Benefits - LPHI contributes 7% of pre-tax salary to the employees’ 401k per pay period regardless of employee contribution, after six continuous months of employment. - 100% paid premiums for employee health (Core plan), dental, short-term disability, long-term disability, and term life insurance beginning on the first day of the month, on or following one month of full-time employment. - 100% paid Employee Assistance Program. - 100% paid parking at 601 Tchoupitoulas Parking Garage. - Traditional, flexible, or compressed work schedules. - Resources committed to professional development. - 15+ paid holidays per year that includes Thanksgiving Break and Winter Break. - 10 vacation days accrued per year, years 0-2. - 15 vacation days accrued per year, years 3-5. - 20 vacation days accrued per year, year 6+. - 3 personal days. - 1 floating holiday (employee’s choice). - 12 sick days. Company Description The Louisiana Public Health Institute (LPHI) is a statewide, non-profit organization that has been promoting the health and well-being of Louisianians since 1997. Our 65+ employees work alongside 500+ partner organizations at the local, state, and national levels to leverage our broad expertise in public health to achieve our mission of ensuring that everyone has fair and just opportunities to be healthy and well. Our strategic plan priority areas include Health Equity, Partnerships and Collaboration, A Healthier Louisiana, and A Thriving Organization. To learn more, visit www.lphi.org .
Hudson Global Scholars Operating LLC provides the best U.S. education to our school partners and students around the globe through the combination of best-in-class curriculum, highly qualified instructors, and personalized learning experiences. Our HGS Network schools offer students the opportunity to earn a U.S. high school diploma and prepare to enter top universities.
• Plan, execute, and monitor program launches and life cycle support following established standard operating procedures • Collaborate with cross-functional teams, including business development and operations, to ensure effective delivery of Hudson Global Scholars-branded products and services to partner schools • Contribute to best practices and consistent program management processes, both domestically and internationally • Use our CRM system to track and enhance customer interactions and program management • Support technology implementation at school sites by building strong working relationships with site coordinators • Monitor program performance, identify areas for improvement, and help implement corrective actions • Contribute to data analysis and reporting to measure program effectiveness and identify trends • Collaborate on academic and programmatic plans that ensure quality and timeliness • Support optimal Program Manager-to-account ratios for efficient, high-quality service • Partner with other Program Managers to manage seasonal demands during launches and enrollment periods • Contribute to partner annual plans and long-term goals • Embrace a client-facing, customer-centric culture within the Program Management team
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. PeopleScout, a TrueBlue company, is a global talent solutions leader, providing unmatched scalability to meet the hiring needs of organizations of all sizes across sectors. PeopleScout’s comprehensive services include Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), Total Workforce Solutions, and Talent Advisory. Operating in more than 40 countries, with over 30 years of expertise, PeopleScout connects employers with top talent—from volume hiring to specialist roles—with an approach that combines market intelligence, creativity and technology. Our team believes in the transformative power of connection to drive results—our brand promise “Connect More” is grounded in our legacy of exceptional service and reflects our commitment to forging stronger connections across the talent spectrum through experience, insight and action.
Role Description The MSP Program Specialist contributes to revenues, profit, client strategy, and client retention. He or she will support strategy, operational initiatives, and growth as defined by their leaders. Reporting to the Program Manager and serving as a member of the operations team of PeopleScout, the Program Specialist will provide operations support to the MSP division. This role is responsible for supporting the PeopleScout strategic business plan targets for both sales growth and segment profit contribution. This position serves in collaboration with other divisions across the organization. In addition, this position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the Program Specialist, MSP must be sensitive to corporate needs, employee goodwill, and the public image. Location: Remote Essential Duties and Responsibilities - Client Delivery - Ensure that all customers derive maximum value from their relationship with PeopleScout. - Dedicated to supporting the expectations and requirements of internal and external customers. - Gets first-hand customer information and uses it for improvements in products and services. - Escalate to leadership and work with others to ensure that when disruptions/issues occur in service delivery, these situations are resolved quickly to win repeat business. - Support revenue growth objectives for a strategic portfolio of accounts by handling client needs to ensure satisfaction and retention. - Expected to meet or exceed client satisfaction expectations and SLA’s. - Conducts periodic status checks with customers and team to assess progress against the plan. - Operational Processes - Intake call with the manager to qualify the request (mostly for IT and professional). - Supplier/manager call for questions from the supplier. - Shortlisting of the top 5 candidates (mostly for IT and professional). - Follow-up for resume feedback. - Interview follow-up with management. - Requalification of the request when needed based on feedback from the suppliers or a change in the requirements. - Supplier sourcing calls. - Provide weekly end date report. - Must monitor invoicing and aging on a weekly basis. - Support LI managers through selection, hiring, and assignment process. - Being a business advisor for req fulfillment. - Identify, recommend, and implement changes to improve revenue. - Facilitate change through new initiatives, processes, expectations, etc. - Hands-on involvement with the design, delivery, coordination, and implementation of initiatives and best practices. - Understands and is highly competent in data analytics and using that data to tell an impactful story. - Manages tactical relations with Suppliers; acts as a liaison between the customer’s and supplier’s senior management. - Utilizes program management skills of communication, presentation, time management, organization, and planning to successfully achieve program goals and objectives. - Contributes to weekly and monthly status reports to Peoplescout and customer senior management on all program activities and issues. - Assist in implementation of the Workforce Management Solution at new customer engagements. - Support business delivery of QBR’s monthly dashboards. - Contributes to supplier and account manuals are completed and maintained throughout the relationship. - Attend weekly team calls with customer and team with an agenda that has action items. - Contribute to weekly/bi-weekly client sponsor calls. - Contribute to all SOP's are completed and manage posting them to shared drives. - Planning - Contribute to development and formulation of long and short-range planning, policies, programs, and objectives with the leadership team. - Search for opportunities to be creative, improve, and grow the business. - Work in partnership with other TrueBlue brands to achieve and/or maintain dominant positions where applicable. - Partners with leader and allocates job responsibilities, ensures training of new resources. - Supports Implementation for program staffing, operational processes, and resource training (responsible for being on every call while implementation process is being conducted to ensure a successful implementation is completed). - Leadership - Acts with the best interests and perspectives of the total enterprise in mind; avoids narrow business unit, functional, or team interests in favor of doing the right thing for the enterprise. - Sets personal example for expectation of others. Spends time and energy making certain that people adhere to the principles and standards agreed upon. Follows through on promises and commitments. - Encourage a culture of creativity and continued organizational learning. - Key Metrics - Support Revenue and Profit growth. - Customer Retention. - Identify, implement, and measure key performance metrics of client delivery teams. Qualifications - Absolute and uncompromising integrity with the ability to instill trust, honesty, fairness, credibility, and a sense of purpose throughout the company. - 1+ years of experience in MSP. - Minimum 1 year of experience in a team role. - Understanding of P&L management. - Demonstrated high level of energy, initiative, internal motivation, and an ability to work collaboratively across all levels of the organization. - Willingness to serve on various cross-functional teams that address operational and cultural change opportunities available throughout the organization. - Ability to make well-planned, clear, and concise communications and to uphold the necessary supporting actions through to completion of action plans. - Must be 18 years of age or older. Requirements - Salary Range: $21.00 - $28.00 per hour, depending on experience and geographic location. - Please note that actual compensation offered may vary based on local pay requirements and will meet or exceed state-specific minimum wage or salary thresholds. Benefits - Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short-term disability, in addition to other programs. - Up to 10 days Paid Time Off per year. - More details about our benefits can be found here .
A global collaboration platform used by individuals, small businesses, and large enterprises alike, Dropbox is transforming the way people work together. As an
• Own the Workforce Planning operating calendar, including planning cycles, governance forums, SteerCo meetings, executive reporting, and quarterly org health reviews. • Support delivery across all workstreams by tracking plans, milestones, dependencies, risks, and actions. • Own the Enablement & Adoption operating model and its delivery infrastructure. • Challenge unclear scope, dates, ownership, and dependencies; escalate material risks with recommended options. • Package, schedule, route, and distribute approved Workforce Planning insights and materials. • Manage Talent Acquisition as a scaled distribution channel for Workforce Planning content. • Build and maintain templates, playbooks, standards, self-service resources, and enablement materials. • Coordinate training and education sessions and track adoption of tools, outputs, and processes. • Prepare recurring executive materials using content provided by the relevant workstream owners. • Coordinate with People Analytics and People Technology on tooling, reporting, and delivery infrastructure. • Maintain clear documentation of decisions, ownership, processes, and ways of working.
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