Production Engineer Remote Jobs in Rhode Island (US)
This page tracks remote production engineer openings that are location-eligible for Rhode Island.
This page tracks remote production engineer openings that are location-eligible for Rhode Island.
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$60 - $120,000
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163 Jobs
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Role Description The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring, troubleshooting, and resolving production issues using observability tools such as Splunk and Zabbix. The ideal candidate brings strong experience in contact center operations along with hands-on expertise in AWS services including Lambda, ALBs, Amazon Connect, and CloudWatch. Proficiency in scripting languages such as Python, Perl, or PowerShell is required to support automation and operational efficiency. Strong analytical and problem-solving skills are essential for success in this role. The role offers the opportunity to develop broad expertise across multiple leading CCaaS platforms in a modern enterprise contact center environment. Responsibilities - Design, develop, and enhance proactive monitoring capabilities for the AWS Connect CCaaS platform to ensure system reliability and operational excellence. - Collaborate closely with developers, architects, and platform owners to enforce logging standards and monitoring best practices that enable effective troubleshooting and observability. - Participate in application design sessions and develop end-to-end interaction flows using Splunk to strengthen monitoring and diagnostics capabilities. - Troubleshoot production issues, perform root cause analysis, and implement corrective actions to minimize system downtime and service disruptions. - Work with vendor partners to drive operational improvements and enhance monitoring frameworks across the platform. - Develop and maintain CloudWatch dashboards as a complementary monitoring solution to ensure redundancy and visibility. Qualifications - 4+ years of overall IT experience with strong exposure to CCaaS environments. - Solid experience in contact center observability, monitoring, and troubleshooting of production systems. - 2+ years of hands-on experience with monitoring tools such as Splunk and CloudWatch. - Practical AWS cloud experience, including Lambda, Application Load Balancers (ALBs), Amazon Connect. - Experience in at least one scripting language such as Python or JavaScript to support automation and operational efficiency. - Excellent communication and teamwork skills with the ability to collaborate across technical teams. Requirements - Experience with NICE CXone and/or Genesys Cloud/Genesys Engage contact center platforms (Nice to Have). - Experience with monitoring and observability tools such as Zabbix (Nice to Have). Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Role Description We're looking for a Production Lead to join the team. In this role, you'll drive the planning, execution, and delivery of game development initiatives across multidisciplinary teams. You will partner closely with creative, design, engineering, art, QA, and leadership stakeholders to ensure projects remain aligned on scope, schedule, quality, and business objectives. The ideal candidate is a proactive leader who can balance strategic planning with hands-on execution, remove obstacles before they become roadblocks, and foster a culture of accountability, transparency, and collaboration. Responsibilities - Lead production efforts across one or more game teams, ensuring milestones are delivered on time and at quality expectations - Develop and maintain production roadmaps, sprint plans, schedules, and project tracking systems - Partner with department leads to establish priorities, allocate resources, and manage development risks - Facilitate Agile development processes, including sprint planning, standups, retrospectives, and milestone reviews - Monitor project health through reporting, metrics, and team feedback, proactively identifying and resolving risks and dependencies - Drive cross-functional communication between design, engineering, art, narrative, audio, QA, marketing, and leadership teams - Create clear visibility into project status, timelines, scope changes, and resource needs for stakeholders - Help define and improve production processes, workflows, and best practices across the organization - Mentor and support producers, associate producers, and coordinators, helping elevate production excellence across the studio - Collaborate with leadership to balance creative ambition with practical execution and delivery goals - Champion a positive team culture that emphasizes ownership, accountability, transparency, and continuous improvement Qualifications - 10+ years of game production experience, including experience leading multidisciplinary development teams - Experience managing teams through major milestones such as vertical slices, alpha, beta, certification, and launch - At least one shipped PC AND console title in a production leadership capacity - Experience supporting external development partners, vendors, or co-development teams - Strong understanding of game development pipelines across design, engineering, art, animation, audio, and QA - Demonstrated experience managing Pre-Production milestones schedules, dependencies, resource planning, and risk mitigation - Experience working within Agile development methodologies - Exceptional organizational, communication, and stakeholder management skills - Proven ability to influence outcomes and drive alignment across multiple teams and departments - Experience with project management tools such as Jira, Confluence, or similar platforms - Ability to thrive in a remote-first environment and manage competing priorities in a fast-paced studio Nice to Have - Experience leading production on horror, action-adventure, or narrative-driven games - Familiarity with Unreal Engine development pipelines - Background scaling production processes for growing teams and multiple concurrent projects - Familiarity with the Poppy Playtime universe and audience - Passion for creating memorable player experiences and fostering high-performing teams Salary - San Francisco, CA; New York City, NY; Los Angeles, CA; Seattle, WA; Boston, MA; & DC Metropolitan Areas: $162,000 - $208,000 USD annually - Austin, TX; Denver, CO; Nashville, TN; Atlanta, GA; Chicago, IL; Dallas, TX; & Miami, FL Metropolitan Areas: $141,000 - $181,000 USD annually - All Other U.S. Locations: $120,000 - $154,000 USD annually Benefits - Profit sharing - Medical, dental, and vision insurance - 401(k) matching - FSA/HSA - Paid time off - Sick time - Holidays - Parental leave
Proficiency with creating CI/CD pipelines and stages with Harness using YAML templates. Kong plugin development using Lua or Go. Experience with Package Managers like LuaRocks. Experience with containerization (Docker), and orchestration tools (Kubernetes). Experience with cloud platforms such as AWS, Google Cloud, or Azure. Familiarity with monitoring and logging tools like Datadog and OpenTelemetry.
Role Description - Experience as a L2 support engineer - ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt - Hands-on experience in SQL (Pl/SQL), Unix and Shell Scripting are mandatory - Hands-on Read and Debug Code (Java or any OOP Language) / Optional - Skilled in Debugging and Troubleshooting. Ability to perform RCA - Good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with App Dev teams and senior stakeholders - No CoderPad Things to Cover for Code Navigation: - Code Navigation and Code Validation - Strings, Collections, Exceptions - See where the error code is, why the code is having an issue - First 5 candidates to be Strong Enough Company Description
EXL is a global company providing business process solutions engineered to help companies streamline operations, simplify compliance, prepare for change, and cr
• Responsible for end-to-end development (front-end and back-end)/unit testing and integration of applications. • Develop scalable, flexible, and high-quality code that meets both functional and non-functional requirements. • Develop, test, and maintain technical solutions within a highly secure and integrated enterprise environment. • Address and resolve production support issues on a day-to-day basis, ensuring timely closure and minimal business impact. • Collaborate effectively with cross-functional teams to ensure on-time delivery of features and enhancements. • Analyze and translate business requirements to technical design with security and data protection settings. • Collaborate/communicate with business users • Contribute to solution design and provide recommendations to build scalable and efficient features and functionality. • Share / spread knowledge with team members. • Communicating with managers on product development status frequently
Portland, Oregon-based WFG National Title Insurance Company (WFG), a Williston Financial Group company, is a new breed of national real estate service providers and title insurance companies powered by innovation and collaboration. Founded in 2010, WFG has become the 6th truly national title underwriter and accomplished that faster than any other underwriter in history by creating and delivering a comprehensive suite of real estate-related services and technology. WFG enjoys a Financial Stability Rating of A’ (A prime) as assigned by Demotech, Inc. Built around the directive to “communicate, collaborate, coexist,” WFG has worked to introduce a superior level of client commitment and service to the traditional mortgage and real estate industries. For more information, please visit www.WFGNationalTitle.com .
Role Description The Supervisor works under the direction of a manager and is responsible for providing title or escrow services. This role oversees the responsibilities of an assigned team. The Supervisor is responsible for attaining all service level agreements and quality standards and productivity metrics established for the assigned team. - Implements ongoing processes for title and/or escrow under the direction of the management. - Periodically audits files to verify transactions are being processed in accordance with company guidelines. - Answers very complex questions regarding title search and/or escrow and closings. - Meets with other Division Supervisors and Managers as necessary to evaluate and establish uniform procedures. - Keeps management informed of potential claims, unusual risk, workflow or loss situations. - Assists team with sensitive customer relation problems and resolving customer complaints. - Provides training and coaching to the assigned team and clients as needed. - Acts as site sponsor to implement, communicate and direct all corporate initiatives and communications as requested. - Development of WFG company culture that emphasizes employee engagement, our 4 C’s, quality of work, key employee retention and high performance. - Performs and understands all team functions and responsibilities of the team. Qualifications - Proficiency with MS Office Suite, especially Excel. - Strong analytical and time management skills. - Strong interpersonal and communication skills to interact with employees, partners and customers both verbally and in writing. - Self-organizing and ability to remain motivated. - Adaptability to learn quickly, multi-task, and retain information specific to the business domain. Requirements - At least five years (5) experience examining or closing and writing title reports and/or policies and/or disbursement or demonstrate a proficiency equivalent to the experience level in multi-state Resale and Commercial transactions. - Demonstrated experience in a leadership role. - Strong knowledge of Microsoft Office Applications. - Fast typing skills including 10-key. - Strong interpersonal and communication skills to interact with employees, partners and customers both verbally and in writing. - Keen sense of urgency. - Ability to work in a paperless environment. - Adaptability to learn quickly, multi-task, and retain information specific to the business domain. - Self-organizing and ability to remain motivated. Preferred Qualifications - Previous Title and/or Escrow experience. - Resware, Title Point and Data Trace experience. - Basic knowledge of property related documents such as deeds, mortgages, judgments, etc. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. Physical Requirements/ADA - No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. - Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. - Job frequently requires sitting, handling objects with hands. - Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 lbs. Vision requirements: Ability to see information electronically. Position Type/Expected Hours of Work Days and hours of full-time position are flexible and candidate may be asked to be available for assigned shifts Monday through Saturday, 6:00 a.m. to 9 p.m. Travel No travel is expected for this position.
Role Description The Mainframe Production Control DBA at Gainwell leads production control and database administration operations supporting the New Jersey Medicaid Management Information System (NJMMIS) environment. Responsible for ensuring the stability, reliability, and performance of batch processing, job scheduling, and database platforms while managing teams that support mission-critical Medicaid systems. Drives operational excellence, compliance, and continuous improvement across production and database functions. - Lead service delivery across multiple clients, overseeing claims configuration, provider setup, and adjudication logic to ensure accurate and efficient execution of business solutions. - Drive standardization and process improvements across the configuration lifecycle (design, build, test, deploy), improving quality, scalability, and operational efficiency. - Partner with account and product teams to forecast demand and align delivery capacity, identifying risks in workload, timelines, and performance and driving mitigation strategies. - Translate regulatory, benefit, and pricing requirements into configuration solutions, advising on impacts to adjudication and downstream processing. - Oversee financial and operational performance, including budgeting, forecasting, and cost optimization while maintaining SLA adherence and delivery quality. - Lead cross-functional collaboration and client relationships, resolving escalations, supporting releases, and driving continuous improvement in configuration accuracy and turnaround times. Qualifications - 8+ years of experience in mainframe operations, production control, database administration, or related areas. - 3+ years of leadership or management experience overseeing technical or operational teams. - Strong knowledge of mainframe environments (z/OS), batch processing, and job scheduling tools (e.g., Control-M). - Experience supporting enterprise database platforms, including performance tuning, backup/recovery, and security management. - Proven ability to manage operational processes and incidents in regulated, high-availability environments (Medicaid or government systems preferred). Requirements - Leadership of mission-critical NJMMIS production and database operations. - Fully remote (U.S.) work environment, with expectations aligned to program and operational needs. - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The deadline to submit applications for this posting is July 16, 2026. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Variety of leadership and technical development academies to help build your skills and capabilities.
Role Description The Production Support Engineering team plays a key role at FIS® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution following industry best practices. You’ll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms. Each day, you’ll interact with every aspect of our organization to find the best solution for our partner. Management of ticket queues, monitoring for issues, and post-release validation are also a large part of this role, all while meeting our partners’ SLA requirements. This role interacts with nearly every group within the organization, including engineering, product, QA, customer success, and others. This role supports our 24/7 staffing model. We have positions open with working hours of 4:00 PM–11:00 PM CST or 11:00 PM–7:00 AM CST. Salary: $80,000-$90,000 base salary Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer Qualifications - Technical and/or engineering background with advanced DB SQL skills, including table joins and advanced queries - Experience with Postman, AI, and agents - Experience working with development teams in a fast-paced environment - Basic knowledge or interest of any programming language such as Java, Python, or Ruby - 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure - Experience managing a wide spectrum of internal and external stakeholders, collaborating with cross-functional teams like QA, Customer Success, Developers, DevOps, and SRE - Worked in an organization with a complex business environment - Leadership skills with the ability to make quick decisions - Familiar with ITSM/ITIL concepts - You thrive being a self-starter, who can lead others during stressful situations - Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana) - Bonus: Experience with Jenkins, Argo, Vault, and Coralogix Requirements - Technical ability to deep dive into issues by querying tables, analyzing data, and problem-solving - Prioritization and triage of incoming requests/issues - Drive incident resolution and lead conversations with cross-functional groups - Oversee a technical bridge, if required - Emphasize performing root cause analysis (RCA), documentation, and runbook development - Management of all incidents through the incident management lifecycle - Documentation of all relevant events, getting status reports while driving decision-making and resolution - Ensure stakeholders are updated according to predefined service level agreements - Completion and ownership of the postmortem with appropriate root cause analysis performed - Improvement suggestions to capture preventative measures that will avoid recurrences of incidents - Investigate patterns that indicate larger overall issues, even if we don’t have the solution - Compilation of metrics on a weekly and monthly basis - Maintain dashboards for service incidents and ad hoc reporting as requested - Management of ticket queues, client interaction, and maintenance of batch jobs - Play an active role during critical incidents which may occur outside of normal business hours - Creation of runbooks or standard operating procedures (SOP) Benefits - Remote role; candidate must be located in the U.S. - Current and future sponsorship not available for this position
Role Description We are seeking a highly motivated and detail-oriented Software Engineer I - Production Operations to join our remote-first engineering team. This role is ideal for early-career engineers who are passionate about building, optimizing, and maintaining high-performance production systems. You will work alongside DevOps, Site Reliability Engineering (SRE), and Software Development teams to ensure the scalability, stability, and efficiency of our mission-critical applications. If you’re looking for a fast-paced, growth-focused environment where you can develop technical expertise, solve real-world problems, and make an impact, we want to hear from you! - Monitor, troubleshoot, and optimize production software systems for high availability, scalability, and performance. - Collaborate with cross-functional teams (DevOps, SRE, and Software Development) to ensure seamless system operations. - Develop automation scripts and tools to enhance system reliability, incident response, and operational efficiency. - Assist in the deployment, configuration, and continuous integration/continuous deployment (CI/CD) of software applications. - Analyze logs, metrics, and system performance data to proactively identify and resolve issues. - Ensure system security, compliance, and best practices in cloud environments. - Participate in an on-call rotation to support production systems and minimize downtime. - Stay up to date with emerging technologies, cloud infrastructure advancements, and industry best practices. Qualifications - Bachelors degree in Computer Science, Software Engineering, or a related field (or equivalent experience). - Strong proficiency in Python, Go, Java, or other backend programming languages. - Experience with Linux-based environments and cloud platforms (AWS, Azure, or GCP). - Familiarity with CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Ansible). - Basic knowledge of databases (SQL, NoSQL) and distributed systems. - Strong problem-solving and analytical skills with attention to detail. - Excellent communication and collaboration skills in a remote team environment. Preferred Qualifications - Experience with monitoring and logging tools (Prometheus, Grafana, ELK Stack). - Exposure to networking, load balancing, and cloud security principles. - Passion for automation, scripting, and optimizing production operations. Benefits - 100% remote work – work from anywhere with a flexible schedule. - Opportunity for career growth in a fast-scaling, tech-driven company. - Collaborative, inclusive, and innovative team culture. - Competitive salary and benefits package. - Work on real-world projects that make a difference in aviation and industrial technology.
Based in Chelmsford, Massachusetts, ZOLL Medical Corporation, a member of the Asahi Kasei Group, is a global organization that designs and sells medical devices
Supervisor II, Electrode Production In-Office Pawtucket, RI United States Full time Job Description: Acute Care TechnologyAt ZOLL, we''re passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people''s lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You''ll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL! Job Summary Responsible for providing supervision and direction to employees of a large department (over 50 employees) and/or guidance and support to peers and group leaders in similar or other departments in the areas of attainment of production goals, safety, training, employee relations, quality and housekeeping issues. Demonstrated leadership ability and willingness to accept increased responsibilities. Essential Functions - Exercises supervision of all personnel assigned to his/her department ensuring that personnel are trained, achieve established production goals as established by the master schedule and perform their duties in a safe, efficient manner. - Upon direction of the Production Manager provides supervisors and group leaders with direction and guidance in the operation of their assigned departments/work groups. - Monitors work flow and investigates and initiates corrective actions needed to correct problems adversely impacting production. Ensures higher level Production Management, Materials and other departments impacted by problems of delays or changes to the production schedule. - Monitors the conduct of training ensuring all training records and required audits/re-certifications are maintained and/or conducted in accordance with appropriate SOP's. - Insures that established policies, work rules, regulations and procedures are disseminated to and followed by employees. - Performs all required performance evaluations and provides counselling to employees on individual performance. Initiates performance improvement plans, disciplinary actions as well as salary actions to include merit increases and promotions. - Maintains a high degree of technical competency regarding the correct assembly/production of products assigned to his/her department. - Review departmental paperwork for correctness and compliance. - Conducts regular inspection of assigned work areas ensuring good housekeeping and safe working conditions are maintained. Required/Preferred Education and Experience - High School Diploma or equivalent required and - Associate''s Degree preferred Knowledge, Skills and Abilities - Knowledge of all equipment, tooling and processes utilized in the production of products built in the assigned area(s). - Ability to read and interpret blueprints and communicate their intent to assigned personnel. - Demonstrated leadership and problem-solving skills. - Strong attention to detail and follow-through. - Ability to interact effectively with a wide variety of personnel ranging from production employees to senior managers. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients''s lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $81,900.00 to $122,800.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Location Portland, Oregon (Remote) Employment Type Contractor Minimum Experience Experienced
Role Description We are seeking experienced Production Support Engineers to provide operational support for a critical enterprise application migrating from an on-premises environment to Microsoft Azure. This role will focus on maintaining system availability, monitoring performance, troubleshooting issues, and ensuring the stability and security of the application in a cloud environment. The ideal candidate will have strong hands-on experience in Azure operations, incident management, and cloud infrastructure support. Qualifications - Core Azure Skills - Hands-on experience with Azure services: - Virtual Machines (VMs) - App Services - AKS (Azure Kubernetes Service) - Azure Functions - Storage - Networking - Experience with infrastructure-as-code tools: - ARM templates - Bicep - Terraform - Identity and access management: - Azure AD (Entra ID) - RBAC - Managed identities - Operations & Support - Experience with monitoring and alerting tools: - Azure Monitor - Log Analytics - Application Insights - Strong incident management and troubleshooting skills - Experience performing root cause analysis (RCA) - Knowledge of performance tuning and capacity management - Familiarity with ITIL-based change and release management - Networking - Understanding of: - VNets, subnets, and NSGs - Load balancers and Application Gateway - VPN / ExpressRoute fundamentals - DNS and traffic routing - Security & Compliance - Experience with: - Azure Security Center / Defender for Cloud - Key Vault and secrets management - Patch management and vulnerability remediation Requirements - Strong hands-on experience in Azure operations - Incident management experience - Cloud infrastructure support experience Benefits - Paid sick leave - Medical/Dental (optional) - 401 (k) Retirement Plan (optional) - Employer Paid Life Insurance - Employer Paid Short Term Disability - Optional Life Insurance Company Description ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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