Role Description The Supervisor works under the direction of a manager and is responsible for providing title or escrow services. This role oversees the responsibilities of an assigned team. The Supervisor is responsible for attaining all service level agreements and quality standards and productivity metrics established for the assigned team. - Implements ongoing processes for title and/or escrow under the direction of the management. - Periodically audits files to verify transactions are being processed in accordance with company guidelines. - Answers very complex questions regarding title search and/or escrow and closings. - Meets with other Division Supervisors and Managers as necessary to evaluate and establish uniform procedures. - Keeps management informed of potential claims, unusual risk, workflow or loss situations. - Assists team with sensitive customer relation problems and resolving customer complaints. - Provides training and coaching to the assigned team and clients as needed. - Acts as site sponsor to implement, communicate and direct all corporate initiatives and communications as requested. - Development of WFG company culture that emphasizes employee engagement, our 4 C’s, quality of work, key employee retention and high performance. - Performs and understands all team functions and responsibilities of the team. Qualifications - Proficiency with MS Office Suite, especially Excel. - Strong analytical and time management skills. - Strong interpersonal and communication skills to interact with employees, partners and customers both verbally and in writing. - Self-organizing and ability to remain motivated. - Adaptability to learn quickly, multi-task, and retain information specific to the business domain. Requirements - At least five years (5) experience examining or closing and writing title reports and/or policies and/or disbursement or demonstrate a proficiency equivalent to the experience level in multi-state Resale and Commercial transactions. - Demonstrated experience in a leadership role. - Strong knowledge of Microsoft Office Applications. - Fast typing skills including 10-key. - Strong interpersonal and communication skills to interact with employees, partners and customers both verbally and in writing. - Keen sense of urgency. - Ability to work in a paperless environment. - Adaptability to learn quickly, multi-task, and retain information specific to the business domain. - Self-organizing and ability to remain motivated. Preferred Qualifications - Previous Title and/or Escrow experience. - Resware, Title Point and Data Trace experience. - Basic knowledge of property related documents such as deeds, mortgages, judgments, etc. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. Physical Requirements/ADA - No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility. - Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. - Job frequently requires sitting, handling objects with hands. - Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 lbs. Vision requirements: Ability to see information electronically. Position Type/Expected Hours of Work Days and hours of full-time position are flexible and candidate may be asked to be available for assigned shifts Monday through Saturday, 6:00 a.m. to 9 p.m. Travel No travel is expected for this position.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Production Engineer to join our team. This role is available as a hybrid opportunity 3 days a week in San Jose, CA or Remote reporting to Production Engineering in the Cloud Infrastructure & Operations department. Join Zscaler to be a force multiplier for the reliability of a global platform processing 200+ billion transactions daily across tens of millions of enterprise users. In this role, you will provide the technical vision and hands-on execution to drive an "automation-first" culture across the company. By maturing our observability and architectural standards, you will directly reduce our Mean Time to Mitigate (MTTM) and shape the scalability of our globally distributed, multi-cloud infrastructure. What you’ll do (Role Expectations) - Implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments - Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems - Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets - Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses - Partner with Engineering and partner teams to conduct operability reviews Who You Are (Success Profile) - You act like an owner with a bias for action and integrity. - You are a pragmatic builder obsessed with creating, iterating, and shipping. - You champion simplicity by distilling complex problems into clear, actionable plans. - You are data-driven, valuing evidence over assumptions. - You think at scale, building solutions and processes built to last a high-growth global organization. What We’re Looking for (Minimum Qualifications) - Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving - 1-3 years of experience managing reliability, scalability, and availability for large-scale production services - Deep expertise in programming (e.g., Python, Go, or C/C++) - Strong background in networking protocols, Linux/RHEL systems, and distributed architecture - Experience in high-stakes incident management and participation in a 24/7 on-call rotation - Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews What Will Make You Stand Out (Preferred Qualifications) - Extensive experience with public cloud (AWS, Azure, GCP) and Infrastructure-as-Code (Ansible, Terraform, Helm, Temporal) - Experience with chaos engineering and disaster recovery planning at scale - Expertise in global routing (BGP) and traffic tunneling (GRE, IPSec) with a deep understanding of L7 proxy architectures (HAProxy), DNS at scale, and OS networking stack internals #LI-AJ1 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $102,400—$128,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sr Production Engineer to join our team. This role is available as a hybrid opportunity 3 days a week in San Jose, CA or Remote reporting to Production Engineering in the Cloud Infrastructure & Operations department. Join Zscaler to be a force multiplier for the reliability of a global platform processing 200+ billion transactions daily across tens of millions of enterprise users. In this role, you will provide the technical vision and hands-on execution to drive an "automation-first" culture across the company. By maturing our observability and architectural standards, you will directly reduce our Mean Time to Mitigate (MTTM) and shape the scalability of our globally distributed, multi-cloud infrastructure. What you’ll do (Role Expectations) - Implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments - Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems - Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets - Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses - Partner with Engineering and partner teams to conduct operability reviews Who You Are (Success Profile) - You act like an owner with a bias for action and integrity. - You are a pragmatic builder obsessed with creating, iterating, and shipping. - You champion simplicity by distilling complex problems into clear, actionable plans. - You are data-driven, valuing evidence over assumptions. - You think at scale, building solutions and processes built to last a high-growth global organization. What We’re Looking for (Minimum Qualifications) - Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving - 3-5+ years of experience managing reliability, scalability, and availability for large-scale production services - Deep expertise in programming (e.g., Python, Go, or C/C++) - Strong background in networking protocols, Linux/RHEL systems, and distributed architecture - Experience in high-stakes incident management and participation in a 24/7 on-call rotation - Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews What Will Make You Stand Out (Preferred Qualifications) - Extensive experience with public cloud (AWS, Azure, GCP) and Infrastructure-as-Code (Ansible, Terraform, Helm, Temporal) - Experience with chaos engineering and disaster recovery planning at scale - Expertise in global routing (BGP) and traffic tunneling (GRE, IPSec) with a deep understanding of L7 proxy architectures (HAProxy), DNS at scale, and OS networking stack internals #LI-AJ1 #LI-Hybrid Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $118,400—$148,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Role Description The Mainframe Production Control DBA at Gainwell leads production control and database administration operations supporting the New Jersey Medicaid Management Information System (NJMMIS) environment. Responsible for ensuring the stability, reliability, and performance of batch processing, job scheduling, and database platforms while managing teams that support mission-critical Medicaid systems. Drives operational excellence, compliance, and continuous improvement across production and database functions. - Lead service delivery across multiple clients, overseeing claims configuration, provider setup, and adjudication logic to ensure accurate and efficient execution of business solutions. - Drive standardization and process improvements across the configuration lifecycle (design, build, test, deploy), improving quality, scalability, and operational efficiency. - Partner with account and product teams to forecast demand and align delivery capacity, identifying risks in workload, timelines, and performance and driving mitigation strategies. - Translate regulatory, benefit, and pricing requirements into configuration solutions, advising on impacts to adjudication and downstream processing. - Oversee financial and operational performance, including budgeting, forecasting, and cost optimization while maintaining SLA adherence and delivery quality. - Lead cross-functional collaboration and client relationships, resolving escalations, supporting releases, and driving continuous improvement in configuration accuracy and turnaround times. Qualifications - 8+ years of experience in mainframe operations, production control, database administration, or related areas. - 3+ years of leadership or management experience overseeing technical or operational teams. - Strong knowledge of mainframe environments (z/OS), batch processing, and job scheduling tools (e.g., Control-M). - Experience supporting enterprise database platforms, including performance tuning, backup/recovery, and security management. - Proven ability to manage operational processes and incidents in regulated, high-availability environments (Medicaid or government systems preferred). Requirements - Leadership of mission-critical NJMMIS production and database operations. - Fully remote (U.S.) work environment, with expectations aligned to program and operational needs. - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The deadline to submit applications for this posting is July 16, 2026. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Variety of leadership and technical development academies to help build your skills and capabilities.