This page tracks remote operations openings that are location-eligible for Washington.
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Role Description The Provider Operations Associate plays a critical role in ensuring that healthcare providers are appropriately onboarded, maintain compliance, and operate efficiently within the healthcare organization. They contribute to the delivery of high-quality healthcare services by managing the administrative and operational aspects of provider support. We are seeking an experienced and detail-driven Provider Operations Associate to play a key role in supporting and optimizing the operational excellence of our clinical organization. This position requires a strong understanding of provider lifecycle management, including onboarding, credentialing, licensing, enrollment, and compliance. The ideal candidate brings a proactive, solutions-oriented approach and demonstrates the ability to manage complex workflows, vendor partnerships, and cross-functional initiatives with minimal oversight. What You'll Do - Provider Lifecycle Management: - Lead and manage all aspects of the provider lifecycle from onboarding through offboarding, ensuring seamless operational execution, compliance, and a best-in-class provider experience. - Partner with internal stakeholders and external vendors to oversee credentialing, licensing, and enrollment activities, ensuring all regulatory and organizational requirements are met. - Monitor expirables and drive timely re-credentialing, license renewals, and payer enrollment to maintain continuous provider readiness. - Onboarding & Offboarding: - Own the onboarding experience for new healthcare providers by coordinating documentation, training, credentialing, and systems access to ensure a smooth start. - Manage provider offboarding processes to ensure proper closure of credentials, system access, and state licensure compliance. - Credentialing & Licensing Oversight: - Serve as the primary liaison between internal teams and credentialing/licensing vendors to track progress, identify bottlenecks, and escalate issues as needed. - Ensure credentialing and licensing documentation is accurate, up-to-date, and audit-ready at all times. - Compliance & Quality Assurance: - Monitor adherence to all relevant regulatory, payer, and accreditation requirements (e.g., NCQA, CMS, state licensing boards). - Support audits, compliance reviews, and corrective action planning. - Contribute to process improvement initiatives that enhance accuracy, efficiency, and compliance outcomes. - Operational Reporting & Analysis: - Develop and maintain key operational reports and dashboards, including onboarding progress, credentialing status, compliance tracking, and provider productivity metrics. - Identify trends and provide actionable insights to improve processes and provider experience. - Cross-Functional Collaboration: - Partner closely with Clinical Operations, People Operations, and Business Operations to ensure alignment across teams. - Act as a subject-matter expert on provider operations processes and assist with training junior staff or cross-functional partners. - Special Projects: - Lead or contribute to strategic projects that enhance provider operations infrastructure, systems, and processes. Qualifications - Associate Degree in healthcare administration, business, or a related field (or equivalent experience) required, Bachelor's degree preferred. - 5+ years of experience in provider operations, credentialing, licensing, and payor enrollment in the healthcare industry. - Strong working knowledge of healthcare compliance and regulatory standards (e.g., NCQA, CMS). - Proven ability to manage complex workflows and prioritize competing tasks in a fast-paced environment. - Exceptional attention to detail, communication, and organizational skills. - Proficiency with EHR systems, Symplr credentialing databases, and data management/reporting tools. - Demonstrated ability to work independently while effectively collaborating across teams and departments. Salary $55,000 - $60,000 / year Compensation The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience. Benefits - Comprehensive medical, dental, and vision coverage - Flexible spending plans - Generous and flexible Paid Time Off (PTO), floating holidays, and parental leave - 401k plan with employer matching - 100% remote — work from home
Role Description The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc. - Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. - Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. - Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders. - Provide leadership to property-level GMs and Directors of Operations. - Provide executive-level reporting to ownership groups, brand leadership, and the Board as required. - Champion a culture of accountability, data-driven decision-making, and cross-functional collaboration. - Conduct comparative analyses and gather/share best practices in order to gain efficiency and productivity in hotel operations across the continent. - Accountability for selection and performance management of property GMs. - Accountability for initiating the Peak Performance for property GMs and conducting midyear and year-end performance reviews with GMs as well as setting property specific goals and expectations for direct reports and ensuring accountability for successful performance. - Collaborate with Human Resources, Revenue Management, Commercial, and Finance to effectively manage P&L. Qualifications - 10+ years of operations leadership across hotels and/or resorts, including experience in the luxury market. - Operations experience or GM assignments with responsibility for multiple units. - Minimum of 5 years as a large operations Full-Service General Manager experience with a proven track record of success. Preferably 2 – 5 years’ experience as a Full-Service VP of Hotel Operations. - Demonstrated expertise in building and sustaining strong owner relationships. - Bachelor’s degree in hospitality, business or a related field. Key Competencies - Enterprise Workforce Strategy - Labor Productivity & Cost Optimization - Multi-Property Leadership & Benchmarking - Financial & Operational Forecasting - Executive Communication & Stakeholder Alignment
Role Description The Fall 2026 program runs September 2026 to December 2026. Exact start and end dates may be discussed with the Internship Program Director. The WinRed Internship is fully remote, and we encourage individuals from across the United States to apply. WinRed is an online donation platform for Conservative and Republican causes. We are looking for a versatile intern to join our dynamic team. Your job will be to learn about the platform and help our full-time staff in various departments. Upon interning, you will gain an understanding of what WinRed does, who our customers are, and how we help with their fundraising goals. WinRed Interns work with departments ranging from Marketing to Customer Success and everything in between to gain a robust understanding of digital fundraising. Key Activities in the Program - Assist in managing WinRed donor relationships - Build WinRed pages and become an expert on WinRed features - Audit the WinRed directory - Support WinRed's direct-to-garment merchandise program - Dive into the platform and learn all of its functionality - Assist specific teams with department-specific projects - Be willing to help out in other departments as needed Qualifications - Undergraduate student or recent graduate - Self-starter mindset - Ability to thrive in a fast-paced and highly innovative environment Requirements - Availability for a 15-25 hours a week internship Benefits - Competitive hourly pay - Work with top individuals in the industry - Develop connections and skills to launch your career - And More!
• Own the operational strategy for all enterprise sponsor programs including Lilly, ICON, Moderna, and future enterprise accounts • Partner with Sales and Executive Leadership to support enterprise deal strategy, solution design, and expansion planning • Define scalable Central eSource operating models across sponsor organizations • Own delivery across all active and planned studies within enterprise sponsor portfolios • Ensure consistency in execution, timelines, and quality across all sponsor engagements • Establish standardized workflows, templates, and delivery frameworks across sponsors • Drive visibility through executive level reporting on portfolio health, risks, and performance • Own the clinical data framework for all sponsor programs, ensuring alignment with industry standards and sponsor expectations • Oversee alignment of eSource data with EDC systems, ensuring accurate, complete, and compliant data transfer • Lead coordination across Sponsor Operations, Central eSource design, Data Migration, Product, Engineering, and Customer Experience teams
This is your chance to turn travel into a fulfilling career with cutting-edge tools, strong industry backing, and complete flexibility. Whether you’re looking for a side gig or a long-term career, start your adventure with us today!
Role Description This is a remote position. Turn your passion for travel into a flexible and rewarding business! - Plan and book hotels, resorts, and travel itineraries for all types of travelers - Create customized itineraries for family vacations, special needs travel, budget-friendly trips, and international travel - Research and recommend top accommodations, activities, and experiences - Assist clients with dining, excursions, and transportation arrangements - Stay updated on travel trends, deals, and exclusive offers - Provide exceptional customer service and ensure smooth travel experiences Benefits - No experience needed – Training and certifications provided - Travel perks & discounts on hotels, resorts, and tours - Professional website with a booking engine, maintained for you - Errors & Omissions (E&O) insurance is included for peace of mind - Work remotely – Set your schedule, full- or part-time - Supportive team environment with mentorship and ongoing training
• Oversee, mentor, and develop the Retail account manager teams, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement • Provide consistent coaching and feedback to optimize team performance, reinforce achievements, and address areas for improvement – leading the development and execution of best practices in sales methodologies, processes, and customer engagement • Develop and execute strategic plans for the Retail LOB, aligning with organizational revenue goals and operational objectives – including actionable insights, business cases for new opportunities, and strategic input into product planning and go-to-market strategies • Set clear performance expectations, monitor team performance, and implement training or coaching programs to enhance skills and productivity – tracking success against KPIs measured quarterly and annually • Lead the Retail LOB through process improvements, technology integrations, and organizational changes, ensuring team adoption and alignment while leveraging data analytics to identify trends and inform decision-making • Collaborate with Marketing for demand generation and customer campaigns, CRM Systems Administration for tool optimization, Program and Product Managers for market alignment, and Underwriters for risk assessment and product development • Identify inefficiencies in sales and account management workflows and implement solutions to streamline operations and enhance the customer experience • Serve as an advocate for your team by partnering with data, systems, programs, underwriting, and learning development teams to build cases for continued education, streamlined workflows, and accurate data tracking that drives team success • Leverage CRM data and analytics to identify trends, forecast performance, and drive informed strategic decisions – maintaining or improving NPS and other customer satisfaction metrics for Retail LOB clients • Act as the primary point of contact for internal teams, ensuring seamless communication and alignment on Retail LOB objectives and cross-functional initiatives • Required to perform other duties as requested, directed, or assigned
• Lead the overall strategy and execution of CRIO’s Sponsor Operations function, overseeing delivery across all enterprise and strategic sponsor programs. • Establish and enforce operational standards, ensuring all sponsor projects adhere to CRIO’s quality, efficiency, and compliance expectations. • Translate organizational goals into measurable outcomes, defining KPIs and success metrics for sponsor delivery performance, client satisfaction, and scalability. • Partner with executive leadership to align sponsor operations with company growth, product roadmap, and market positioning. • Oversee multiple enterprise sponsor portfolios, ensuring programs are delivered on time, within scope, and with high quality. • Supervise and mentor Sponsor Program Managers in managing end-to-end delivery, risk mitigation, and escalation management. • Ensure consistent study execution by aligning Central eSource design, Implementation, and Site Enablement, and Sponsor Project Manager teams under shared delivery frameworks. • Drive continuous improvement through standardized documentation, operational playbooks, and cross-functional reporting systems. • Develop scalable delivery models, workflow frameworks, and SOPs that enhance consistency across sponsor engagements. • Identify process bottlenecks and lead strategic initiatives to optimize handoffs between functional areas (Product, Engineering, CX, and Data). • Champion automation and tooling initiatives that improve visibility, accountability, and client transparency. • Manage and optimize resource allocation across study operations functions to meet demand and delivery targets. • Serve as the senior escalation point for enterprise sponsor relationships, driving resolution and ensuring a best-in-class client experience. • Collaborate with Product and Engineering to translate enterprise feedback into roadmap priorities and platform enhancements. • Partner with the Data and Analytics teams to define sponsor reporting standards and provide visibility into key operational metrics. • Represent Sponsor Operations in strategic client meetings, governance sessions, and executive reviews. • Lead, mentor, and develop a high-performing Sponsor Operations team focused on collaboration, accountability, and growth. • Create clear competency frameworks and progression paths for Sponsor Operations roles (PMs, Operations Leads, Study Managers, and Team Leads). • Foster a culture of continuous improvement, empowering teams to innovate and refine delivery approaches. • Partner with HR and Learning teams to build onboarding, training, and certification programs for sponsor delivery excellence.
Twilio is a Platform-as-a-Service (PaaS) company established in 2007. In support of a flexible workplace, Twilio has previously posted freelance, flexible sched
• Lead and develop a high-performing onboarding operations team through coaching, performance management, mentoring, and structured feedback • Make sound, timely decisions on complex or edge-case onboarding scenarios • Maintain department SLAs and work with other operational teams to partner on complex onboarding scenarios • Plan and balance team workload and staffing coverage against operational priorities and SLA targets • Establish clear team priorities, goals, and accountability measures aligned with operational KPIs and OKRs • Partner with Go to market teams to understand customer onboarding needs • Partner cross-functionally with internal teams to improve workflows, tooling, and onboarding effectiveness • Identify process gaps and operational risks and drive practical improvement actions • Lead workflow and process improvement initiatives from planning through implementation • Maintain strong documentation practices across internal runbooks, guidance, and review standards • Use operational metrics and reporting to monitor trends, risks, and performance opportunities • Provide structured feedback to improve tooling, automation, and AI-assisted decision support where applicable • Model leadership behaviors aligned with Twilio Magic, including ownership, customer focus, continuous improvement, and empowering others
HealthX Partners Incorporated (HXP) is a co-created parent company by Population Services International (PSI) and the Elizabeth Glaser Pediatric AIDS Foundation (EGPAF), aimed at achieving greater impact while delivering efficiencies and greater value for consumers, clients, host governments, stakeholders, and the global health sector.
Role Description This role will serve as the primary administrative and staff resource for the HXP CEO and assigned subsidiary President(s) and senior teams, facilitating seamless coordination within and between the leaders and the boards of directors for HXP and its controlled entities. Reporting jointly to and acting under the direction of the HXP CEO and assigned subsidiary President, plays a key role in supporting executive priorities and enhancing organizational effectiveness. What You'll Do: - Support the executive meeting cadence, which includes scheduling, preparing agendas, tracking decisions, and handling follow-up communications to ensure seamless execution. - Collaborate with HXP and assigned subsidiary leaders to optimize the scheduling of engagements, travel plans, and formal communications, ensuring alignment with the organization’s strategic priorities. - Serve as the primary liaison to the HXP board of directors and the boards of controlled entities, managing logistics such as travel, accommodations, and board material preparation. - Work closely with the HXP external General Counsel to ensure compliance with governance protocols, required filings, and board-related processes. - Act as an internal communications champion for the HXP CEO and assigned subsidiary President(s), liaising with internal and external communication teams across HXP and its controlled entities. - Identify and recommend communication opportunities to elevate the visibility of the leaders, ensuring messaging consistency and engagement. - Maintain an understanding of the activities, funding, and senior staffing of HXP’s controlled entities to support alignment and collaboration across the group. - Support cross-entity strategies and initiatives by fostering collaboration and ensuring operational alignment with HXP’s overarching goals. - Lead or contribute to special projects, process optimization efforts, and strategic initiatives as assigned, ensuring measurable outcomes and enhanced efficiency within the CEO’s and President’s offices. This is not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. HealthX Partners Incorporated reserves the right to revise job profiles at any time based on changes to the required job responsibilities. Qualifications - Proven experience providing senior-level administrative and operational support to organizational leaders. - Knowledge of non-profit board governance processes and best practices. - Strong interpersonal, communication, organizational, and multitasking skills, demonstrated in complex and dynamic environments. - Eagerness to learn, adapt, and shape this inaugural staff-level role within a growing organization like HXP. - Proficient in MS Office Suite (Word, Excel, PowerPoint). - Able to maintain complete confidentiality for sensitive issues and information. - Notarial credential, preferred. Benefits - Comprehensive benefits package that offers health, financial planning, family care, and flexibility for work-life fit. - Competitive leave package, with some offices offering a compressed work week throughout the year. - Commitment to career growth with multiple potential career paths and access to hundreds of courses through the learning management system. - Encouragement of innovation and collaboration to drive impact and pioneer new solutions. Company Description HealthX Partners Incorporated (HXP) is a co-created parent company by Population Services International (PSI) and the Elizabeth Glaser Pediatric AIDS Foundation (EGPAF), aimed at achieving greater impact while delivering efficiencies and greater value for consumers, clients, host governments, stakeholders, and the global health sector.
Role Description At Franchise Empire, we're on a mission to disrupt the franchise industry. We help everyday people find, vet, buy, and launch money-making franchises faster and smarter than ever before. We are hiring an Operations Systems Specialist to own day-to-day execution of our systems and automations. This role reports directly to our Senior Systems Manager. You will be their technical right hand — building, maintaining, and troubleshooting the HubSpot workflows, Make.com scenarios, and tech integrations that the entire company runs on. This is not a generalist VA seat. This is a builder seat for someone who is genuinely technical, genuinely curious, and genuinely fast. - Own the day-to-day build, edit, and troubleshooting of HubSpot workflows and integrations. - Triage and resolve incoming tech requests from Sales, Marketing, Brokerage, and Client Care. - Take over the recurring system tasks (client onboarding, call backups, content distribution) currently held by the Senior Systems Manager. - Free the Senior Systems Manager to focus on architecture, strategy, and the harder builds. Qualifications - You like working for small, scrappy companies. Big-corporate environments are NOT for you. - You have hands-on HubSpot experience — workflows, properties, lifecycle stages, list logic, integrations, and basic troubleshooting. - You're comfortable in (or eager to learn) Make.com, Zoom integrations, and the rest of the modern marketing/ops stack. - You see broken automations and feel the urge to fix them. - You're detail-obsessed: when a workflow ships, it ships clean, named clearly, and documented. - You can take direction from a Senior Systems Manager and also operate independently when the brief is clear. - You can hold the day-to-day tech queue without dropping the recurring weekly work. - You move fast, take ownership, and don't need someone to push you. - Bonus points if you love using AI to increase output, speed up iteration, and reduce busywork. Requirements - Daily HubSpot execution — workflow builds, property updates, list maintenance, lifecycle adjustments, and integration troubleshooting. - Tech request triage — receiving, sequencing, and resolving day-to-day tech requests from across the company, with escalation paths to the Senior Systems Manager when needed. - Make.com scenario maintenance — monitoring scenarios, resolving errors, and supporting rebuilds (including the in-flight triggers-to-workflows and DND workflow rebuilds). - Data hygiene. - Team access and permissions — maintaining the access sheet as people are added or removed. - Eventually taking over the data-update responsibilities currently held inside our EA seat — as part of the broader role-shift we are rolling out. In Your First 90 Days, You'll… - By Day 90, you are operating independently on day-to-day systems work, with the Senior Systems Manager moving up to architecture and the harder builds. - Within the first 30 days, you will: - Get familiar with our 3–5 year vision and how the systems backbone supports it. - Audit the current HubSpot setup — workflows, properties, lifecycle stages, integrations, and any known fragile spots — and document what you find. - Shadow the Senior Systems Manager on incoming tech requests; start taking ownership of the simpler ones end-to-end. - Get comfortable with the Make.com scenarios, including the in-flight rebuilds, so you can monitor and resolve errors on your own. - Within the first 60 days, you will: - Own all daily tech request triage end-to-end, escalating only the strategic or higher-risk builds to the Senior Systems Manager. - Build at least one workflow or automation independently, end-to-end, with senior review. - Within the first 90 days, you will: - Be operating independently on the day-to-day systems queue — the Senior Systems Manager checks in, doesn't drive. - Have visibly freed the Senior Systems Manager to focus on architecture, FDD brand audits, and the broader systems strategy. - Have picked up the data-update work as part of the planned EA role-shift. - Have at least one documented improvement to a workflow or scenario you inherited — faster, cleaner, or more reliable than how you found it. Compensation & Benefits - Compensation: TBD — range depends on whether the hire is stateside or overseas. - Structure: Begins as a part-time engagement with a possible transition to full-time contingent on performance and need. Application Question(s) - Describe a HubSpot workflow or automation you built end-to-end. What problem did it solve, and what choices did you make in the build? - Walk me through how you'd troubleshoot a Make.com scenario that started failing overnight on a step you didn't build. - What systems have you owned the day-to-day execution of, and what was the size of the team relying on you? - How do you stay organized when 4–5 departments are sending you tech requests in the same week? Work Location Remote.
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