This page tracks remote operations openings that are location-eligible for Washington.
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Blavity Inc. is a company that builds product solutions & media for Black consumers & enterprises who want to reach them
• Support the AfroTech Insider membership program on a part-time contract basis • Own the day-to-day execution of operational and infrastructure projects • Build and manage conversion pathways from free and low-cost programming into paid annual membership • Implement and maintain UTM tracking and attribution setup across all membership registration links • Ensure public-facing membership pages clearly communicate program tiers, pricing, and the path to joining • Track attendance and conversion data across paid and free programming touchpoints and produce monthly reports • Build and maintain a membership KPI dashboard tracking enrollment by channel, churn, and event engagement • Coordinate with the operations team to establish data connections needed for membership programming
We make sense of data to drive your business forward. #MakeSenseofData #DriveYourBusinessForward #PartnerYourWay
• Ensures client savings and internal revenue goals are achieved • Responsible for planning, coordinating, and directing the activities of the audit program • Provides regular program updates to clients and senior leaders • Understands/manages staffing needs, tools, and training requirements • Works across functional areas/departments to achieve corporate/division goals
Role Description The Clinical Operations Specialist (Kidney Care) provides virtual operational and administrative support to evolvedMD’s Integrated Behavioral Health Therapists (IBHTs) supporting kidney care patients. This role is critical in enabling IBHTs to focus on delivering high-quality clinical care by managing scheduling, patient coordination, and pre-appointment readiness across a large and complex patient population. Working closely with the Director of Clinical Operations and kidney care leadership, this role ensures seamless appointment coordination, patient preparedness, and efficient workflow execution across multiple clinics. This is a highly execution-focused role ideal for a detail-oriented, organized, and proactive individual who thrives in a fast-paced, patient-centered environment. Qualifications - Bachelor’s degree or equivalent experience in healthcare administration, public health, or related field preferred. - 1–3 years of experience in healthcare operations, patient scheduling, care coordination, or administrative support role. - Experience with patient scheduling systems, EHR platforms, or healthcare technology tools preferred. - Familiarity with insurance verification, patient intake processes, or healthcare front-end workflows strongly preferred. - Strong organizational, multitasking, and time management skills. - Excellent communication skills with both patients and internal teams. - Self-starter mentality with the ability to work independently in a fully remote environment. Requirements - Manage and optimize IBHT schedules across multiple clinics, ensuring efficient utilization and alignment with patient demand. - Coordinate new and follow-up patient appointments. - Proactively identify scheduling gaps, cancellations, and rescheduling opportunities to maximize access and continuity of care. - Serve as a primary point of contact for patients to schedule, confirm, and reschedule behavioral health appointments. - Conduct appointment reminders and follow-ups to reduce no-show rates and improve patient engagement. - Coordinate communication between patients, IBHTs, and clinic staff to ensure smooth scheduling operations. - Ensure patients are fully prepared ahead of appointments, including intake paperwork completion, insurance verification and eligibility checks, and collection of required documentation. - Proactively outreach to patients prior to appointments to resolve administrative barriers and reduce delays in care delivery. - Support standardized kidney care workflows to ensure consistent execution across clinics and markets. - Maintain accurate documentation and tracking of scheduling activities, patient readiness, and follow-ups. - Identify recurring operational challenges and escalate opportunities for process improvement. - Partner with IBHTs, Clinical Operations, and clinic teams to ensure alignment on schedules, patient needs, and workflow expectations. - Collaborate with internal teams (e.g., billing, eligibility, and operations) to resolve patient-related administrative issues. - Support implementation of workflow updates and operational process improvements as the kidney care program scales. Benefits - Salary $55,000 - $65,000 annually (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3%
Molina Healthcare is a Fortune 500 managed care company with a storied history that dates back to 1980 and the opening of a medical clinic by Dr. C. David Molina. As an employer, M
Role Description Provides support for accounts payable activities including processing invoices/payments and ensuring disbursements are made under proper financial controls, while maximizing cash flow opportunities. - Generates timely release of payments through the provider payment system, trade payables system and expense management system. - Facilitates efficient and accurate processing of high-volume payables within the payable system, and ensures compliance with company payables policy. - Processes and validates the set-up of vendors, maintains vendor database, and assists in 1099 distribution. - Researches and reconciles payable reports, prepares files, and remits escheat payments to the state. - Independently resolves errors that occur during processing by collaborating directly with information technology (IT) teams and health plans. Qualifications - At least 1 year of related payables experience, or equivalent combination of relevant education and experience. - Experience processing and distributing payments in a timely manner. - Experience ensuring company invoices, check requests and expense reports are handled accurately. - Knowledge of accounts payable process e.g., 3-way match vouchering. - Organizational skills and ability to manage time effectively. - Effective verbal and written communication skills. - Proficient in Microsoft Office suite products, key skills in Excel (VLOOKUPs and pivot tables)/applicable software program(s) proficiency. Benefits - Molina Healthcare offers a competitive benefits and compensation package. Company Description - Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
• Build relationships with medium-large dropship partners to support their operational growth on the GOAT platform • Efficiently manage onboardings for new partnerships • Ensure that orders are processed correctly and on time • Reduce cancellations due to inventory discrepancies • Analyze partner groups data to provide recommendations that will improve key results • Develop and present monthly reports that are constructive and help partners succeed • Utilize procedures and guidelines to help guide day to day tasks • Escalate issues to management for quick resolutions • Collaborate with the Account Management team to manage shared partnerships
QGenda offers automated, cloud-based physician scheduling software. Founded in 2006, QGenda is now used by over 170,000 clinicians in more than 30 medical speci
Role Description As a leader within the CX organization, you will cultivate relationships with subordinates, customers, peer supervisors, internal operations teams, and CX Leadership while overseeing the Insights Onboarding team. This role is responsible for leading and developing a team focused on analytics-driven customer implementations and operational excellence, while partnering cross-functionally to support strategic initiatives related to reporting, data visualization, and evolving customer needs. This role will play a key part in supporting the migration from the current visualization vendor by helping define implementation impacts, operational processes, and customer transition strategies while ensuring continuity in customer experience and delivery quality. How You’ll Make an Impact - Leads cross-functionally to drive customer success by working with internal teams (CoE, Product, Product Strategy, Sales, Marketing, etc.) to exceed customer expectations through implementation and post-launch support across Insights. - Serves as a go-to resource for the director(s) in developing and optimizing internal tools and processes, including supporting reporting and visualization-related operational changes. - Supports the evolution of Insights processes, including assisting in defining workflows and customer migration strategies related to a new visualization vendor. - Partners cross-functionally to assess impacts of reporting and visualization changes and ensure alignment across teams and customer experience. - Serves as the primary point of contact for subordinates for guidance on any questions or issues related to their responsibilities. - Acts as a player-coach by balancing leadership responsibilities with direct involvement in customer-facing work when needed. - Owns additional customer-facing work and/or related customer support activities within the Insights function. - Responsible for tactical day-to-day management and execution of workload for both the team and themselves. - Ensures the team is following all QGenda processes, meeting milestones, and delivering superior professional service while adapting processes for evolving operational and reporting needs. - Provides ongoing oversight, mentorship, and direction of team members across the Insights team. - Leads regular meetings with team members to deliver applicable feedback in order to drive behavior change, growth, and professional development. - Influence broader organizational strategy through feedback, insights, analytics trends, and continuous improvement initiatives. Qualifications - Has a strong understanding of QGenda products and the challenges CX may face both cross-functionally and within the supervised functions. - Demonstrates leadership by developing best practices, managing and improving processes, and mentoring CX employees at all levels. - Demonstrates strong analytical and strategic thinking skills with the ability to assess operational impacts and develop scalable solutions. - Demonstrates ability to handle customer escalations and create action plans with a high degree of understanding of the customer’s use case. - Strong understanding of data analytics, reporting concepts, and visualization best practices. - Demonstrates the ability to work with, analyze, and manipulate complex data sets to identify trends, support customer use cases, and drive operational and strategic decision-making. - Excellent communication and presentation skills, including experience presenting to c-suite executives. - Ability to manage employee workload across multiple priorities. - Experience with SFDC reporting and compliance. Experience You Bring - Bachelor’s degree preferred, or equivalent work experience. - Experience with healthcare operations, workforce management, or analytics/insights-related products. - Experience with data analytics such as PowerBI, Tableau, or other BI tools with a familiarity/proficiency with querying languages (e.g. SQL) is preferred. - Prior leadership or supervisory experience. - Experience in implementations, process development, or supporting new product launches strongly preferred. Not Required, but Nice to Have - Engineering or other technical degree. - SaaS/Software technical configuration and implementation experience. - Experience/exposure to the healthcare and IT ecosystem. Benefits - Fully company-paid options for medical (both in-person and virtual), dental and vision insurance. - Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance. - Paid parental leave for birth, adoption or permanent placement. - 401(k) with company match. - Options to work in a hybrid-working model or remotely from home, depending on the position. - Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more.
Role Description Analyzes blueprints, specifications, proposals, and other documentation to prepare labor & material estimates for structural steel, joist & deck products, projects, or services. Trains and/or assists other Estimators. - Reviews data to determine material and labor requirements and prepares itemized lists. - Computes cost factors and prepares estimates used for management purposes such as planning, organizing, and scheduling work, preparing bids, selecting vendors or subcontractors, and determining cost effectiveness. - Consults with clients, vendors, or other individuals to discuss and formulate estimates and resolve issues. - Prepares scope of work along with all exclusions, clarifications, and conditions. Lists all bid documents with dates used in preparation of estimate. - Conducts special studies to develop and establish standard hour and related cost data or effect cost reductions. - Develop and maintain good relationships with customers; coordinate activities with drafting/engineering, sales and estimating, shipping and production departments to determine project schedules. - Knowledge & experience level capable of estimating joist and deck projects of all complexity levels. - Trains and/or assists other estimators when needed. - Reviews work of other estimators. - Perform other duties as assigned by supervisor. - Regular and reliable attendance. Qualifications - Associate degree or equivalent from two-year college or technical school. - 5 years or more of related experience. - Working knowledge of engineering and design concepts in the steel industry with knowledge of joist, girders and deck preferred. - PC skills to include Microsoft Products (Including but not limited to Word, Excel, Outlook). Requirements - Frequent communication with others to exchange information. - Frequent repetition of motions that may include the wrists, hands and/or fingers. - Frequent moving about to accomplish tasks or moving from one worksite to another. - Occasional adjusting or moving objects up to 20 pounds in all directions. - Constantly remaining in a stationary position, often standing or sitting for prolonged periods. - Constant use of computer for prolonged periods. - Constantly thinking and processing information. - Constantly maintaining concentration and focus on tasks. Work Environment - General office environment. - May require occasional exposure to production area with airborne particles, loud noises, and extreme heat and cold. - Personal protection equipment is required when entering manufacturing plant. Disclaimer Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CSC retains the right to change or assign other duties to this position.
Role Description A Loan Processor, or Mortgage Processor role acts as a liaison and support staff between the Loan Officer, Loan Originator and Underwriter. They make sure that loan applications are complete and free of mistakes, evaluate financial documents for loan eligibility and ensure that closing deadlines are met. - Ensure a high customer satisfaction rating through corresponding regularly to outside parties such as title agents and borrowers. - Double-check lending guidelines and all essential prior-to-document conditions related to each loan document before and after approval. - Discuss account status or activity with customer, borrower, title agent and loan contact team members through email or telephone. - Record applications for loan and credit, loan information, and disbursements of funds, in the software platform, “Empower”. - Obtain, examine and edit service level agreements (SLA’s), credit information, title report, homeowners insurance, appraisals and flood certificates to identify or verify concerns, completeness and accuracy prior to loan approval. - Modify administrative work procedures, processes, or plans with assigned loan officer(s) to ensure that all contractual dates such as mortgage contingency, closing date, rate lock expiration are met as well as prepare for future pipeline. - Read all internally provided newsletters and bulletins to remain current on corporate policies, procedures, product guidelines and industry changes. Qualifications - Judgement and Decision Making – Detect and report suspicious activity in order to prevent fraudulent claims and comply with federal law. - Communication Skills – Provide clear, verbal and written documentation to customers and teammates in order to provide a full and complete file to Underwriting. - Time Management – Manage loan pipeline to ensure that deadlines are met on or before due date in order to keep the pipeline flowing properly. - Mathematical Skills - Ability to do equations and arithmetic at a middle school grade level in order to avoid costly economic errors on behalf of Embrace Home Loans. - Microsoft Office Suite – Proficiency navigating and using Outlook, Word and Excel in order to attend virtual meetings, create appointments with clients and record or manipulate customer data. Requirements - Mortgage Industry Knowledge – Familiarity and/or exposure to mortgage terminology, procedures and regulations in order to shorten the duration of on the job training. - Resource Management – Accurately assess situations to determine if collaboration with teammates or subject matter experts are required in order to maximize workplace efficiency. - Customer and Personal Service – Exposure to meeting quality standards for services in order to uphold the company’s exceptional customer service reputation. Benefits - Equal Opportunity and ADA compliant employer, committed to diversity in the workplace.
• Own the client relationship from first introduction through long-term performance: including initial VBC readiness assessment, business development support, onboarding, performance enablement, and retention • Partner closely with Market Presidents, who lead growth and own the P&L, to ensure a seamless transition into post-sale onboarding, performance management, and long-term client success • Design and own the operating model that connects pre-sale intelligence directly into post-sale transformation activities, eliminating handoff gaps between growth and customer success • Ensure that insights gathered during early client engagement inform program deployment, and that post-sale learnings feed back into growth strategy and pipeline qualification • Own a unified commercial operations function spanning Growth Ops and Customer Success, including pipeline systems, playbooks, tooling, and post-sale transformation infrastructure • Drive the shift from manual, relationship-dependent workflows to codified, scalable systems, including tooling, playbooks, and automation that reduce operational risk and compound institutional knowledge • Build and own the feedback loop: translate issues, escalations, and performance patterns into durable rules the team acts against consistently • Provide strategic leadership over the integration and evolution of Growth Ops and CS Ops into a single, high-functioning commercial engine • Own the day-to-day client relationships, developing and executing engagement and remediation plans in a high-touch or scaled manner as appropriate, activating the broader organization in a coordinated manner • Establish and hold a clear operating philosophy: performance in value-based care is the mechanism for client satisfaction, not a trade-off with it • Partner with the Performance function leadership team on programmatic design, and own the team and operational infrastructure that deploys those programs at the account level. This is a builder role, not a coordination role • Serve as the primary interface between clients and the Performance vertical, owning the feedback loop that informs program development, operational priorities, and outcome measurement • Own NPS as a lagging indicator of performance and engagement quality, not as a primary objective in isolation, and design feedback mechanisms that surface signal from the full client base • Serve as the most senior relationship manager on the team, credible with C-suite and clinical leaders at enterprise accounts as a player-coach or direct owner of key relationships • Recruit and build the right team to implement performance improvement programs, owning both the talent and the execution model • Lead and develop a team of CS and Growth Ops professionals and leaders, providing the strategic context and prioritization guidance that translates execution to outcomes • Partner closely with Market Presidents and their teams on key clients, portfolio strategy, renewals, and cross-sell opportunities within a matrixed commercial model • Serve as an escalation point for complex client challenges, partnership disputes, and renewal negotiations • Own the annual retention target, including renewal contract execution, escalation strategy, and negotiation enablement • Partner with Performance, Finance, Markets, and Product teams to align performance improvement plans with contractual outcomes • Drive cross-sell and expansion motions within the existing portfolio in coordination with Market Presidents • Own end-to-end strategy and execution for the digital-first client segment, building a scalable, lower-touch model that leverages automation and product-led engagement • Define segment-specific processes, service standards, and metrics distinct from enterprise relationship management
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
• Serve as a key participant with executive leaders in vendor management, contracting review/negotiation, and financial management processes • Collaborate with IT, Finance, Legal, Procurement and CRCA stakeholders to support smooth operations and strategic alignment • Drive operational efforts to achieve annual goals for market expansion and overall membership growth in commercial, Medicare Advantage and Medi-Cal products
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