• Provide administrative and operational support to the organization • Strive to maximize operational productivity • Perform clerical and administrative tasks to support unit’s day-to-day operations • Distribute, process and file documents • Provide information about unit’s day-to-day operations • Help prepare presentations and related documents

• Directing, monitoring, and enhancing specialty pharmacy operations within Madrigal’s Market Access and Trade team • Managing dispensing operations across the channel to drive continuous improvement in patient access and adherence • Collaborating with internal stakeholders including MPS, Marketing, Data Analytics, Medical Affairs, Finance, Pricing & Contracting, Regulatory, Legal, and Market Access field team • Engaging external stakeholders in day-to-day program operations and analysis of key data and KPIs • Developing and implementing operational structures to support Madrigal’s specialty pharmacy network strategy • Overseeing brand planning initiatives, operational plans, project budgets, expenses, and timelines • Ensuring timely and accurate reporting of Adverse Events received through SP network

Role Description We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization. The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead. Things You Get To Do - Be the “Go-to-Person” for IT helpdesk requests - Diagnose and provide IT support for staff as required - Work with the HR and Security team to manage onboarding and offboarding activities - Set up and deploy laptops, devices, software, and other hardware - Assist with shipping and receiving of hardware assets - Manage MDM systems, including BYOD - Maintain the firm's inventory of all IT assets - Manage and secure endpoint devices at the direction of the Security Team - Provide training to staff on IT-related topics - Assist with change management and procurement activities - Other related duties as required Qualifications - Excited about Alpaca’s mission and what we’re building - 3+ years of experience in an IT support or helpdesk role - Deep expertise in Linux, MacOS, and Windows system administration, including device management, patching, and operational support - Experience with automation workflows, SSO configurations, and scalable onboarding processes - Good scripting skills with a drive for automation - Proven experience managing enterprise SaaS platforms - Experience with cloud-centric environments and cybersecurity capabilities - Experience with traditional on-prem LAN/WAN environments - Strong analytical and problem-solving skills - Excellent communication skills, fluent in English (both written and verbal), and committed to working collaboratively across the Firm - Ability to cover Mountain time or Pacific time zones - Available for on-call rotations and after-hour responses as needed - Proactive self-starter and self-motivator with a focus on continuous improvement Requirements - Bachelor’s degree in Information Technology or a related field - IT or Security-related certifications - Understanding of financial and privacy regulations - Experience in the financial services industry - Business acumen to be able to balance tradeoffs between stakeholders, technology feasibility, and budget constraints Benefits - Competitive Salary & Stock Options - Health Benefits - New Hire Home-Office Setup: One-time USD $500 - Monthly Stipend: USD $150 per month via a Brex Card

• The Data Privacy Operations Associate plays a key role in supporting the Global Data Privacy department by contributing to a wide range of privacy, regulatory, and compliance initiatives. • This position is responsible for assisting with data privacy matters, contract review, and governance processes, while ensuring alignment with applicable laws and organizational policies. • Manage and help oversee Data Processing Agreements. • Gather information about existing and new data processing information including but not limited to client and vendor agreements. • Manage, track, index and monitor the status of all existing data processing and new contracts involving privacy issues or personal information. • Track, manage, and organize privacy-related requests for information (RFI), and client questionnaires. • Gather information needed from other departments to assist the DPO in documenting ACM’s privacy program. • Assist with updating ACM policies, procedures, and training materials related to the handling of personal information; maintaining an overall index of privacy program materials; and interviewing other team members about their current practices. • Assist with various projects to support ACM’s compliance with applicable privacy laws. • Work with cross-functional teams to help update data retention policies and procedures; assist with ACM’s data inventory maintenance; and help the business understand and operationalize new legal requirements. • Support the DPO in addressing data subject access requests or data privacy litigation matters by compiling, reviewing and organizing the necessary documentation. • Monitor ACM data privacy data mapping and assessments and to keep up to date with current data privacy regulations. • Partner with legal and compliance team members, and the Information Security team, to support ACM’s Privacy Impact Assessment process, and other projects tied to privacy and legal issues at ACM. • Provide high-level administrative and executive support to the Global Data Privacy Officer (DPO), including calendar coordination, meeting preparation, document organization, scheduling, follow-up tracking, and management of confidential materials. • Coordinate cross-functional meetings, maintain project timelines, track deliverables, and ensure timely completion of privacy and compliance initiatives. • Leverage AI-enabled productivity and research tools to assist with document review, legal research, workflow organization, meeting summaries, data analysis, and administrative efficiencies while maintaining confidentiality and compliance standards. • Develop and maintain organized filing systems, tracking tools, spreadsheets, dashboards, and status reports to support operational efficiency and executive-level reporting. • Conduct routine and specific legal and factual information research and data compilation. • Assist with regulatory research and external communications related to legal matters.