Operations Remote Jobs in Ohio (US)
This page tracks remote operations openings that are location-eligible for Ohio.
This page tracks remote operations openings that are location-eligible for Ohio.
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Role Description The Director of Data Management serves as the senior technical and strategic leader responsible for the design, deployment, governance, and continuous improvement of New Era Technology's enterprise data ecosystem. This role is accountable for delivering a unified, scalable, and AI-ready data platform that supports business intelligence, operational automation, and executive decision-making across the organization. This position requires a proven leader with deep expertise in Microsoft Azure, Microsoft Fabric, and Power Platform — someone who has successfully translated complex data architecture challenges into practical, high-value enterprise solutions. The Director will operate at the intersection of technology, strategy, and people leadership, partnering closely with business unit leaders, IT operations teams, and executive stakeholders. Key Responsibilities - Data Platform Architecture and Delivery: - Design, deploy, and govern enterprise-grade data models using Microsoft Fabric, Azure Synapse Analytics, and Azure Data Lake Storage. - Establish and maintain a unified lakehouse architecture that supports real-time and batch processing at enterprise scale. - Lead the end-to-end development of semantic models, dimensional frameworks, and data pipelines that serve reporting, analytics, and AI workloads. - Ensure data platform reliability, performance, and cost optimization across Azure environments. - Power Platform and Process Automation: - Oversee the design and deployment of Power Platform solutions (Power BI, Power Apps, Power Automate, Dataverse) that automate core business processes and surface actionable insights. - Define standards for Power BI report and dashboard development, including row-level security, certified datasets, and deployment pipelines. - Champion the governance and scalability of citizen development programs within Power Platform, ensuring shadow IT risk is managed through governed pathways. - Identify and eliminate manual data processes through intelligent automation strategies. - Artificial Intelligence Integration: - Lead the integration of AI and machine learning capabilities into the data platform, including Microsoft Copilot, Azure OpenAI Service, and custom ML models deployed via Azure Machine Learning. - Define the AI readiness posture of enterprise data assets — ensuring data quality, lineage, and accessibility meet the requirements of AI-driven consumption. - Collaborate with Enterprise IT leadership to develop and execute an AI-augmented analytics roadmap aligned with New Era Technology's strategic objectives. - Evaluate and recommend emerging AI and data tooling to ensure New Era Technology maintains a competitive and forward-looking data capability. - Data Governance and Quality: - Establish and enforce enterprise data governance policies, including data ownership, stewardship, classification, and lifecycle management. - Implement data quality frameworks and monitoring processes that ensure the accuracy, completeness, and consistency of enterprise data assets. - Manage Microsoft Purview or equivalent governance tooling to maintain a comprehensive data catalog and support regulatory and audit requirements. - Define and track key data quality metrics, escalating and remediating issues in partnership with domain owners. - Leadership and Organizational Development: - Build, lead, and mentor a high-performing data management team, fostering a culture of accountability, innovation, and continuous learning. - Establish performance expectations, career development pathways, and coaching frameworks for direct reports and extended data team members. - Operate as a strategic partner to business unit leaders, translating data needs into technical roadmaps and delivering measurable outcomes. - Contribute to the Enterprise IT leadership team, participating in cross-functional planning, budgeting, and organizational prioritization. Qualifications - Ten (10) or more years of progressive experience in data management, business intelligence, or enterprise data architecture. - Five (5) or more years in a director-level or senior leadership role with direct people management responsibility. - Demonstrated experience designing and deploying enterprise data models, semantic layers, and analytical data platforms. - Proven track record leading data platform initiatives in complex, multi-entity, or post-merger organizational environments. Requirements - Deep expertise in Microsoft Fabric, including OneLake, Lakehouse, Data Warehouse, Data Factory, and Real-Time Analytics workloads. - Advanced proficiency in Microsoft Azure data services: Azure Synapse Analytics, Azure Data Factory, Azure Data Lake Storage Gen2, Azure Databricks, and Azure Machine Learning. - Expert-level Power Platform knowledge across Power BI (including DAX, data modeling, deployment pipelines), Power Apps, Power Automate, and Dataverse. - Working knowledge of AI and ML integration patterns within the Microsoft ecosystem, including Azure OpenAI Service and Microsoft Copilot extensibility. - Proficiency in SQL, Python, or equivalent languages for data engineering and transformation workloads. Benefits - Full Benefits - Medical - Dental - Vision - 401K match - 7 company holidays + generous PTO
Blavity Inc. is a company that builds product solutions & media for Black consumers & enterprises who want to reach them
• Support the AfroTech Insider membership program on a part-time contract basis • Own the day-to-day execution of operational and infrastructure projects • Build and manage conversion pathways from free and low-cost programming into paid annual membership • Implement and maintain UTM tracking and attribution setup across all membership registration links • Ensure public-facing membership pages clearly communicate program tiers, pricing, and the path to joining • Track attendance and conversion data across paid and free programming touchpoints and produce monthly reports • Build and maintain a membership KPI dashboard tracking enrollment by channel, churn, and event engagement • Coordinate with the operations team to establish data connections needed for membership programming
Empower Retirement is a financial services company that is on a mission to help people replace the income they made while they were working, prior to retirement
Title: Brokerage Trading Associate Location: Missouri United States Type: Regular Job Description: Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Brokerage Trading Associate, you will support new and existing Empower retirement and investing customers with their trade execution needs. You’ll have expertise and experience in trading Equity, ETF, Options and Fixed Income securities and serve as a subject matter expert in Empower’s systems and platforms. What you will do - Primary point of contact for client trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities in an inbound call center setting - Effectively explain investment concepts in an easy-to-understand manner to client - Provide exceptional service and support to Empower’s retail customers - Service new and existing client needs via inbound calls including account opening, asset movement, and maintenance needs - Educate customers on financial solutions and tools offered by Empower - Create a positive service experience by confidently navigating problems and finding solutions independently - Navigate between multiple systems, internal modes of communication and resources while simultaneously engaging in client phone calls What you will bring - Bachelor’s degree, business or finance preferred - 2+ years of financial customer service experience - 1+ years of direct trading experience - FINRA Series 7 and Series 63 required with FINRA fingerprinting upon hire - Understanding of current financial markets and retirement account operations What will set you apart - Ability to work in a fast paced, client-driven call center with a cheerful outlook - Strong active listening and verbal communication skills to support our diverse customer base - Ability to navigate and operate multiple technology platforms simultaneously - Experience handling fixed incomes, corporate actions, and options - Previous call center experience, preferred #LI-Remote #PJPW2 ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 06-02-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower’s free newsletter. Workplace Flexibility: Remote - Nationwide
Empower Retirement is a financial services company that is on a mission to help people replace the income they made while they were working, prior to retirement
Title: Brokerage Trading Associate Location: Arizona United States Type: Regular Job Description: Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Brokerage Trading Associate, you will support new and existing Empower retirement and investing customers with their trade execution needs. You’ll have expertise and experience in trading Equity, ETF, Options and Fixed Income securities and serve as a subject matter expert in Empower’s systems and platforms. What you will do - Primary point of contact for client trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities in an inbound call center setting - Effectively explain investment concepts in an easy-to-understand manner to client - Provide exceptional service and support to Empower’s retail customers - Service new and existing client needs via inbound calls including account opening, asset movement, and maintenance needs - Educate customers on financial solutions and tools offered by Empower - Create a positive service experience by confidently navigating problems and finding solutions independently - Navigate between multiple systems, internal modes of communication and resources while simultaneously engaging in client phone calls What you will bring - Bachelor’s degree, business or finance preferred - 2+ years of financial customer service experience - 1+ years of direct trading experience - FINRA Series 7 and Series 63 required with FINRA fingerprinting upon hire - Understanding of current financial markets and retirement account operations What will set you apart - Ability to work in a fast paced, client-driven call center with a cheerful outlook - Strong active listening and verbal communication skills to support our diverse customer base - Ability to navigate and operate multiple technology platforms simultaneously - Experience handling fixed incomes, corporate actions, and options - Previous call center experience, preferred #LI-Remote #PJPW2 ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $55,300.00 - $76,075.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 06-02-2026 Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower’s free newsletter. Workplace Flexibility: Remote - Nationwide
Role Description We are hiring a Trust & Safety Lead to build and own OpenRouter’s Trust, Safety, and Compliance function. This is a 0 → 1 role. You will define policy, build systems, and handle operations, then scale the function over time. Core Challenges - Enforcing different model provider policies through a unified API - Preventing users from routing around restrictions - Designing sanctions and export controls with imperfect signals - Balancing developer experience with enterprise controls - Detecting coordinated abuse across accounts, usage, and payments Responsibilities - Policy & Enforcement - Define policies across accounts, payments, and API usage - Ensure compliance with sanctions and regulatory requirements - Translate provider policies into platform-level enforcement - Design enforcement actions and appeals - Systems & Risk - Build a risk-based system driven by aggregated signals - Develop unified risk scoring and tiered enforcement - Partner with engineering on sanctions controls, identity validation, and enforcement systems - Introduce ML-assisted detection for fraud and abuse - Operations (0 → 1) - Handle investigations, enforcement decisions, and appeals - Build workflows while operating them - Use AI for triage and decision support - Turn operational learnings into scalable systems - Provider & Enterprise - Partner with model providers on policy alignment and escalations - Define enterprise controls (allowlists, policies, auditability) - Coordinate across engineering, legal, and go-to-market - Scale - Build and scale the function across policy, systems, and operations - Establish monitoring, escalation frameworks, and KPIs Qualifications - Experience building or scaling trust & safety, risk, or compliance systems - Strong understanding of sanctions, fraud, and enforcement systems - Experience working cross-functionally with engineering, legal, and operations - Ability to design and operate data-driven systems - Builder mindset with comfort in 0 → 1 and ambiguous environments Benefits - Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs. - High ownership and visibility with direct impact on how OpenRouter is perceived in the market. - Competitive compensation, including base salary and equity. - Fully remote team with a strong culture of autonomy and trust.
We make sense of data to drive your business forward. #MakeSenseofData #DriveYourBusinessForward #PartnerYourWay
• Ensures client savings and internal revenue goals are achieved • Responsible for planning, coordinating, and directing the activities of the audit program • Provides regular program updates to clients and senior leaders • Understands/manages staffing needs, tools, and training requirements • Works across functional areas/departments to achieve corporate/division goals
Role Description The Clinical Operations Specialist (Kidney Care) provides virtual operational and administrative support to evolvedMD’s Integrated Behavioral Health Therapists (IBHTs) supporting kidney care patients. This role is critical in enabling IBHTs to focus on delivering high-quality clinical care by managing scheduling, patient coordination, and pre-appointment readiness across a large and complex patient population. Working closely with the Director of Clinical Operations and kidney care leadership, this role ensures seamless appointment coordination, patient preparedness, and efficient workflow execution across multiple clinics. This is a highly execution-focused role ideal for a detail-oriented, organized, and proactive individual who thrives in a fast-paced, patient-centered environment. Qualifications - Bachelor’s degree or equivalent experience in healthcare administration, public health, or related field preferred. - 1–3 years of experience in healthcare operations, patient scheduling, care coordination, or administrative support role. - Experience with patient scheduling systems, EHR platforms, or healthcare technology tools preferred. - Familiarity with insurance verification, patient intake processes, or healthcare front-end workflows strongly preferred. - Strong organizational, multitasking, and time management skills. - Excellent communication skills with both patients and internal teams. - Self-starter mentality with the ability to work independently in a fully remote environment. Requirements - Manage and optimize IBHT schedules across multiple clinics, ensuring efficient utilization and alignment with patient demand. - Coordinate new and follow-up patient appointments. - Proactively identify scheduling gaps, cancellations, and rescheduling opportunities to maximize access and continuity of care. - Serve as a primary point of contact for patients to schedule, confirm, and reschedule behavioral health appointments. - Conduct appointment reminders and follow-ups to reduce no-show rates and improve patient engagement. - Coordinate communication between patients, IBHTs, and clinic staff to ensure smooth scheduling operations. - Ensure patients are fully prepared ahead of appointments, including intake paperwork completion, insurance verification and eligibility checks, and collection of required documentation. - Proactively outreach to patients prior to appointments to resolve administrative barriers and reduce delays in care delivery. - Support standardized kidney care workflows to ensure consistent execution across clinics and markets. - Maintain accurate documentation and tracking of scheduling activities, patient readiness, and follow-ups. - Identify recurring operational challenges and escalate opportunities for process improvement. - Partner with IBHTs, Clinical Operations, and clinic teams to ensure alignment on schedules, patient needs, and workflow expectations. - Collaborate with internal teams (e.g., billing, eligibility, and operations) to resolve patient-related administrative issues. - Support implementation of workflow updates and operational process improvements as the kidney care program scales. Benefits - Salary $55,000 - $65,000 annually (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3%
Molina Healthcare is a Fortune 500 managed care company with a storied history that dates back to 1980 and the opening of a medical clinic by Dr. C. David Molina. As an employer, M
Role Description Provides support for accounts payable activities including processing invoices/payments and ensuring disbursements are made under proper financial controls, while maximizing cash flow opportunities. - Generates timely release of payments through the provider payment system, trade payables system and expense management system. - Facilitates efficient and accurate processing of high-volume payables within the payable system, and ensures compliance with company payables policy. - Processes and validates the set-up of vendors, maintains vendor database, and assists in 1099 distribution. - Researches and reconciles payable reports, prepares files, and remits escheat payments to the state. - Independently resolves errors that occur during processing by collaborating directly with information technology (IT) teams and health plans. Qualifications - At least 1 year of related payables experience, or equivalent combination of relevant education and experience. - Experience processing and distributing payments in a timely manner. - Experience ensuring company invoices, check requests and expense reports are handled accurately. - Knowledge of accounts payable process e.g., 3-way match vouchering. - Organizational skills and ability to manage time effectively. - Effective verbal and written communication skills. - Proficient in Microsoft Office suite products, key skills in Excel (VLOOKUPs and pivot tables)/applicable software program(s) proficiency. Benefits - Molina Healthcare offers a competitive benefits and compensation package. Company Description - Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
• Build relationships with medium-large dropship partners to support their operational growth on the GOAT platform • Efficiently manage onboardings for new partnerships • Ensure that orders are processed correctly and on time • Reduce cancellations due to inventory discrepancies • Analyze partner groups data to provide recommendations that will improve key results • Develop and present monthly reports that are constructive and help partners succeed • Utilize procedures and guidelines to help guide day to day tasks • Escalate issues to management for quick resolutions • Collaborate with the Account Management team to manage shared partnerships
QGenda offers automated, cloud-based physician scheduling software. Founded in 2006, QGenda is now used by over 170,000 clinicians in more than 30 medical speci
Role Description As a leader within the CX organization, you will cultivate relationships with subordinates, customers, peer supervisors, internal operations teams, and CX Leadership while overseeing the Insights Onboarding team. This role is responsible for leading and developing a team focused on analytics-driven customer implementations and operational excellence, while partnering cross-functionally to support strategic initiatives related to reporting, data visualization, and evolving customer needs. This role will play a key part in supporting the migration from the current visualization vendor by helping define implementation impacts, operational processes, and customer transition strategies while ensuring continuity in customer experience and delivery quality. How You’ll Make an Impact - Leads cross-functionally to drive customer success by working with internal teams (CoE, Product, Product Strategy, Sales, Marketing, etc.) to exceed customer expectations through implementation and post-launch support across Insights. - Serves as a go-to resource for the director(s) in developing and optimizing internal tools and processes, including supporting reporting and visualization-related operational changes. - Supports the evolution of Insights processes, including assisting in defining workflows and customer migration strategies related to a new visualization vendor. - Partners cross-functionally to assess impacts of reporting and visualization changes and ensure alignment across teams and customer experience. - Serves as the primary point of contact for subordinates for guidance on any questions or issues related to their responsibilities. - Acts as a player-coach by balancing leadership responsibilities with direct involvement in customer-facing work when needed. - Owns additional customer-facing work and/or related customer support activities within the Insights function. - Responsible for tactical day-to-day management and execution of workload for both the team and themselves. - Ensures the team is following all QGenda processes, meeting milestones, and delivering superior professional service while adapting processes for evolving operational and reporting needs. - Provides ongoing oversight, mentorship, and direction of team members across the Insights team. - Leads regular meetings with team members to deliver applicable feedback in order to drive behavior change, growth, and professional development. - Influence broader organizational strategy through feedback, insights, analytics trends, and continuous improvement initiatives. Qualifications - Has a strong understanding of QGenda products and the challenges CX may face both cross-functionally and within the supervised functions. - Demonstrates leadership by developing best practices, managing and improving processes, and mentoring CX employees at all levels. - Demonstrates strong analytical and strategic thinking skills with the ability to assess operational impacts and develop scalable solutions. - Demonstrates ability to handle customer escalations and create action plans with a high degree of understanding of the customer’s use case. - Strong understanding of data analytics, reporting concepts, and visualization best practices. - Demonstrates the ability to work with, analyze, and manipulate complex data sets to identify trends, support customer use cases, and drive operational and strategic decision-making. - Excellent communication and presentation skills, including experience presenting to c-suite executives. - Ability to manage employee workload across multiple priorities. - Experience with SFDC reporting and compliance. Experience You Bring - Bachelor’s degree preferred, or equivalent work experience. - Experience with healthcare operations, workforce management, or analytics/insights-related products. - Experience with data analytics such as PowerBI, Tableau, or other BI tools with a familiarity/proficiency with querying languages (e.g. SQL) is preferred. - Prior leadership or supervisory experience. - Experience in implementations, process development, or supporting new product launches strongly preferred. Not Required, but Nice to Have - Engineering or other technical degree. - SaaS/Software technical configuration and implementation experience. - Experience/exposure to the healthcare and IT ecosystem. Benefits - Fully company-paid options for medical (both in-person and virtual), dental and vision insurance. - Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance. - Paid parental leave for birth, adoption or permanent placement. - 401(k) with company match. - Options to work in a hybrid-working model or remotely from home, depending on the position. - Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more.
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