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Solving complex Public Sector Use cases using emerging technologies - SBIR Phase III Awardee
• Apply accounting and audit principles to support government performance improvement and compliance • Lead and manage audit or audit advisory projects, ensuring alignment with federal standards • Participate in planning and execution of engagement strategies and deliverables • Analyze audit data and develop solutions in compliance with PWS requirements • Provide technical guidance to team members, ensuring task completion within timelines and budgets • Prepare and deliver presentations to stakeholders and lead client meetings • Ensure documentation and deliverables align with federal regulations and best practices
• Work with clinics to understand their technical issues and provide solutions independently and/or with the help of the Engineering team. • Support the Sales and Success teams by installing and upgrading Radformation software at customer sites. • Work directly with hospital IT departments as the technical expert representative during implementations and upgrades. • Complete IT documents and vendor security questionnaires requested by customer hospitals. • Meet with clinics to discuss installation planning, system architecture, and cybersecurity requirements. • Aid the Clinical Customer Support Representatives as needed. • Assist team members in troubleshooting internal IT issues.
• Respond to user requests for help via ticketing systems, email, or phone; diagnose and resolve hardware, software, and network issues. • Install, configure, and maintain desktops, laptops, mobile devices, and peripherals, including printers and scanners. • Create and manage user profiles, passwords, and access permissions across platforms including Active Directory and Microsoft 365/Azure AD. • Deploy, update, and troubleshoot common enterprise applications (e.g., Microsoft Office, Adobe, VPNs). • Troubleshoot and resolve Wi-Fi, VPN, and local network connectivity issues, including support for Ubiquiti network infrastructure and related networking equipment. • Accurately document support requests, troubleshooting steps, and ticket resolutions in Fresh Service. • Identify and escalate complex technical issues to Tier 2/3 support teams, or specialized resources when necessary.
• Drive modernization, scalability, and innovation across the Encounter Management ecosystem • Lead a cross-functional engineering team delivering encounter processing capabilities • Define and execute a multi-year technology roadmap for Encounters IT • Lead cloud adoption (Azure/AWS), microservices, API-first, and event-driven architecture initiatives • Partner and collaborate closely with EDI teams for accurate transmission of encounters • Ensure adherence to state and federal regulatory requirements • Implement Site Reliability Engineering (SRE) practices including monitoring and automation • Act as a trusted technology partner to business, compliance, EDI, and integration teams • Build and lead a high-performing engineering team focused on innovation and delivery excellence
• Lead clients' infrastructure & cloud migration engagements, including cloud migration strategy, application cloud suitability/readiness assessment, migration planning, sourcing options, business case and execution coordination • Lead design, implementation and migration to new IT infrastructure and cloud (IaaS/PaaS) environments • Manage a portfolio of large, long-term, and complex projects that may span multiple lines of business • Develop individual project plans complete with budgetary information and resource planning • Works with functional Managers for project timeline and resource management • Customer relationship management; Interfaces directly with customer's IT and executive management; • Change and risk management Status reporting on project milestones, deliverable, dependencies, risks and issues, communicating across leadership, • Host a project meeting for each project under your direction • Refine project budget as needed to ensure timeliness and fiscal responsibility • Coordinate with vendors and suppliers as needed
Role Description We’re looking for a dynamic and results-driven Senior Project Manager to join us on a 2-6-month contract and lead high-impact customer and internal infrastructure projects. In this role, you will coordinate multiple project teams, keep stakeholders aligned, and drive initiatives from launch through successful delivery. The ideal candidate combines strong business acumen with solid IT and infrastructure expertise, communicates confidently with senior stakeholders, and thrives on turning challenges into practical, innovative solutions. If you’re a proactive PM who can bring structure, momentum, and clarity to complex projects, we’d love to hear from you! Responsibilities - Lead clients' infrastructure & cloud migration engagements, including cloud migration strategy, application cloud suitability/readiness assessment, migration planning, sourcing options, business case and execution coordination. - Lead design, implementation and migration to new IT infrastructure and cloud (IaaS/PaaS) environments. - Manage a portfolio of large, long-term, and complex projects that may span multiple lines of business. - Develop individual project plans complete with budgetary information and resource planning. - Work with functional Managers for project timeline and resource management. - Customer relationship management; Interfaces directly with customer's IT and executive management. - Change and risk management; Status reporting on project milestones, deliverables, dependencies, risks and issues, communicating across leadership. - Host a project meeting for each project under your direction. - Refine project budget as needed to ensure timeliness and fiscal responsibility. - Coordinate with vendors and suppliers as needed. Qualifications - Bachelor’s degree in computer- or business-related discipline required. - 5+ years of experience in project management. - 2+ Years of Program and Project Planning including experience with Cloud Transformation Projects and Programs. - Good experience and understanding of project controls, processes, governance and management. - Understanding and knowledge across wider Cloud adoption and technology enablement (Microsoft, AWS, Public Cloud etc.). - Knowledge of transition management, user adoption and customer success is of interest for certain engagements. - Professional in approach with maturity and excellent customer facing skills. - Ability to complete projects on time and within the stated budget. - Excellent communication, organization, time-management and leadership skills. - Expertise with project management, collaboration, and time management tools. - Experience with process improvement PMP or PRINCE2 Certification. - Knowledge on SAP or Unix, Linux, VMware, Citrix, Azure technologies will be added advantage. - Experience into O365 is must.
Role Description Tekman Software Solutions, Inc is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. This role is central to ensuring our organization's IT infrastructure runs smoothly by providing exceptional technical support to our employees and clients. The ideal candidate will possess strong problem-solving skills, a customer-oriented attitude, and the ability to troubleshoot a variety of hardware, software, and network issues efficiently. As an IT Help Desk Technician, you will be the first line of defense in addressing technical challenges, managing service requests, and facilitating timely resolutions. You will work closely with various departments to maintain system stability and optimize user experience. This position offers a unique opportunity to contribute meaningfully to the technology backbone of a forward-thinking company committed to delivering cutting-edge solutions to its clients. If you are passionate about technology and enjoy helping others navigate complex technical issues, Tekman Software Solutions, Inc invites you to apply and join our talented team. Responsibilities - Respond promptly to IT support requests via phone, email, or ticketing system. - Diagnose and resolve hardware, software, and network issues efficiently. - Install, configure, and maintain computer systems and peripheral devices. - Assist users with software applications and troubleshoot user access issues. - Monitor system performance and troubleshoot system errors proactively. - Document support activities and maintain accurate records of technical procedures. - Collaborate with senior IT staff to escalate and resolve complex technical problems. - Provide training and support to end-users to enhance their IT knowledge and skills. Qualifications - Proven experience as an IT Help Desk Technician or similar role. - Strong knowledge of computer hardware, operating systems, and software applications. - Experience with network troubleshooting and basic network configurations. - Excellent problem-solving skills and ability to work under pressure. - Strong verbal and written communication skills with a customer-focused approach. - Familiarity with help desk software, remote support tools, and ticketing systems. - Ability to prioritize tasks and manage time effectively in a fast-paced environment. - Relevant IT certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are preferred. Benefits - Health savings account - Health insurance - Dental insurance - 401(k) - Paid time off - Employee assistance program - Vision insurance - 401(k) matching - Life insurance
North America’s #1 Commercial Collections Firm
• Monitor progress notes to ensure updates are entered at required 14-day intervals; generate exception reports for the supervisor to address non-compliance • Track and obtain status updates • Submit and manage reopen requests; assign cases appropriately once returned to holding • Review and process requests to return nonproductive audits after verifying all required contact attempts have been made • Ensure carrier-specific scheduling procedures are followed on each case • Fulfill requests to send audit records to carriers in a timely manner • Maintain an active audit inventory of approximately 100 cases • Meet weekly productivity expectations, including billing a minimum of 15 hours
Dayforce is a global HCM platform offering a comprehensive array of services encompassing payroll, HR, benefits, workforce management, talent, and analytics. With the mission of "m
Role Description Dayforce is seeking a Senior IT Project Manager to join our Shared Services Technology team and lead business-critical initiatives across the data organization. This role partners closely with IT Operations, business stakeholders, technology teams, and senior leaders to translate priorities into actionable plans and deliver strategic initiatives. The ideal candidate is an experienced project manager who operates with urgency, works autonomously, drives accountability, and leads complex, cross-functional initiatives from initiation through completion. This position requires strong technical knowledge, sound judgment, attention to detail, executive-level communication skills, and the ability to manage multiple workstreams in a fast-paced enterprise environment. Please note: This role supports Government of Canada and U.S. Government projects. Candidates must be eligible to meet applicable government security requirements. For U.S. candidates, this includes U.S. citizenship, permanent residency, Green Card status, or naturalized citizenship, and the ability to obtain U.S. security clearance. For Canadian candidates, the ability to obtain (or currently hold) Canadian Protected B security clearance and a minimum of five years of residency in Canada are required. Qualifications - Bachelor's degree required; degree in Project Management, Computer Science, Information Technology, or a related field preferred. - 8+ years of project management experience. - 5+ years of experience managing vendor-driven projects. - 5+ years of experience applying Agile and Waterfall methodologies, including frameworks such as SAFe or Scrum. - Experience building and managing relationships across large enterprise organizations while influencing stakeholders at all levels. - Advanced proficiency with Microsoft PowerPoint, Excel, and Word. - Strong executive communication, presentation, and public speaking skills. - Ability to clearly communicate project status, risks, issues, decisions, and roadblocks. - Strong analytical, critical thinking, and problem-solving abilities. - Ability to manage multiple priorities in fast-paced, evolving environments. - Proactive mindset with strong ownership, sound judgment, and a process-driven approach. - Excellent organizational skills and attention to detail. - Working knowledge of IT infrastructure, application integration, systems automation, and IT operations. Requirements - Lead large, business-critical technology projects from initiation through completion. - Own project scope, plans, schedules, milestones, resources, risks, issues, dependencies, communications, financial tracking, and project outcomes. - Serve as the primary project leader, aligning cross-functional teams around objectives, deliverables, ownership, and success measures. - Drive project governance, including project charters, kickoff meetings, status reporting, time reporting, financial tracking, and stakeholder communications. - Communicate project progress, risks, issues, blockers, decisions, and required actions clearly to business, IT, executive stakeholders, and project sponsors. - Manage changing priorities, resource constraints, stakeholder requests, and ambiguity through structured planning and transparent communication. - Escalate risks, issues, and key decisions with recommended options and clear next steps. - Apply PMBOK principles, governance standards, and established project management methodologies. - Partner with the IT Service Effectiveness team to support organizational readiness, change management, solution delivery, and go-live activities. - Facilitate migration and cutover planning, including sequencing, ownership, dependencies, validation, and rollback planning. - Lead productive meetings, document outcomes, and ensure follow-up actions are completed. - Identify dependencies, risks, blockers, and opportunities across related programs to improve delivery efficiency. - Proactively resolve issues, remove obstacles, and ensure successful project delivery. - Coach, mentor, and influence project team members, contractors, and stakeholders to drive accountability and successful execution. - Identify opportunities to improve project delivery practices, processes, tools, and governance. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match). - Global Employee Stock Purchase Plan. - Unlimited Time Away From Work (in lieu of accrued vacation time). - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. - Opportunities for community impact, including volunteer days and charity initiatives.
Dayforce is a global HCM platform offering a comprehensive array of services encompassing payroll, HR, benefits, workforce management, talent, and analytics. With the mission of "m
Role Description Dayforce is seeking a Senior IT Project Manager to join our Shared Services Technology team and lead business-critical initiatives across the data organization. This role partners closely with IT Operations, business stakeholders, technology teams, and senior leaders to translate priorities into actionable plans and deliver strategic initiatives. The ideal candidate is an experienced project manager who operates with urgency, works autonomously, drives accountability, and leads complex, cross-functional initiatives from initiation through completion. This position requires strong technical knowledge, sound judgment, attention to detail, executive-level communication skills, and the ability to manage multiple workstreams in a fast-paced enterprise environment. Please note: This role supports Government of Canada and U.S. Government projects. Candidates must be eligible to meet applicable government security requirements. For U.S. candidates, this includes U.S. citizenship, permanent residency, Green Card status, or naturalized citizenship, and the ability to obtain U.S. security clearance. For Canadian candidates, the ability to obtain (or currently hold) Canadian Protected B security clearance and a minimum of five years of residency in Canada are required. What You’ll Get to Do - Lead large, business-critical technology projects from initiation through completion. - Own project scope, plans, schedules, milestones, resources, risks, issues, dependencies, communications, financial tracking, and project outcomes. - Serve as the primary project leader, aligning cross-functional teams around objectives, deliverables, ownership, and success measures. - Drive project governance, including project charters, kickoff meetings, status reporting, time reporting, financial tracking, and stakeholder communications. - Communicate project progress, risks, issues, blockers, decisions, and required actions clearly to business, IT, executive stakeholders, and project sponsors. - Manage changing priorities, resource constraints, stakeholder requests, and ambiguity through structured planning and transparent communication. - Escalate risks, issues, and key decisions with recommended options and clear next steps. - Apply PMBOK principles, governance standards, and established project management methodologies. - Partner with the IT Service Effectiveness team to support organizational readiness, change management, solution delivery, and go-live activities. - Facilitate migration and cutover planning, including sequencing, ownership, dependencies, validation, and rollback planning. - Lead productive meetings, document outcomes, and ensure follow-up actions are completed. - Identify dependencies, risks, blockers, and opportunities across related programs to improve delivery efficiency. - Proactively resolve issues, remove obstacles, and ensure successful project delivery. - Coach, mentor, and influence project team members, contractors, and stakeholders to drive accountability and successful execution. - Identify opportunities to improve project delivery practices, processes, tools, and governance. Qualifications - Bachelor's degree required; degree in Project Management, Computer Science, Information Technology, or a related field preferred. - 8+ years of project management experience. - 5+ years of experience managing vendor-driven projects. - 5+ years of experience applying Agile and Waterfall methodologies, including frameworks such as SAFe or Scrum. - Experience building and managing relationships across large enterprise organizations while influencing stakeholders at all levels. - Advanced proficiency with Microsoft PowerPoint, Excel, and Word. - Strong executive communication, presentation, and public speaking skills. - Ability to clearly communicate project status, risks, issues, decisions, and roadblocks. - Strong analytical, critical thinking, and problem-solving abilities. - Ability to manage multiple priorities in fast-paced, evolving environments. - Proactive mindset with strong ownership, sound judgment, and a process-driven approach. - Excellent organizational skills and attention to detail. - Working knowledge of IT infrastructure, application integration, systems automation, and IT operations. What Would Make You Stand Out - PMP certification. - Experience using Microsoft Teams, SharePoint, Smartsheet, Jira, and Confluence. - Experience supporting IT infrastructure, application integration, systems automation, or IT operations initiatives. - Experience leveraging AI-enabled tools, custom GPTs, or AI agents to improve project management processes. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match) and a Global Employee Stock Purchase Plan. - Unlimited Time Away From Work (in lieu of accrued vacation time). - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process.
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