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Valley View Hospital is located in Glenwood Springs, Colorado, and is a community-owned hospital which seeks to be "Western Colorado's premier health care facil
Role Description Join Valley View's HIM team as a Charge Audit Specialist! This position will optimize and support charge capture across the organization and will partner with clinical departments to ensure billable services are accurately captured to optimize revenue stream. - Supports charging accuracy among clinical departments. - The Charge Audit Specialist role promotes the accuracy of charging practices across the organization. - Serves as a liaison between clinical areas and revenue cycle teams to translate billing needs in order to effectively collaborate with practice operations in improving charge capture for their service lines. - Is a resource for providers, clinical team members, and leaders regarding charging workflows, charge code questions, and compliant charging. - Performs ongoing clinical service line reviews of medical records and associated billing to identify potential charging inaccuracies. - Develops action plans for corrections, quantifies revenue impact, and partners with clinical areas until resolution. Qualifications - Education: Preferred in Health Information, Coding, Billing, Revenue cycle or a closely related healthcare field. - Experience: - Preferred: Minimum two years of related work experience in healthcare revenue cycle operations, including charging, claims billing, coding, revenue integrity, documentation improvement, clinical practice, or medical auditing required. - Required: Knowledge of CPT and HCPCS charging guidelines and principles. - Skills: - Advanced knowledge of code data sets to include CPT, HCPCS and ICD 10. - Advanced knowledge of charging guidelines and principles. - Advanced knowledge of NCCI edits and Medicare LCD/NCDs. - Ability to review, analyze and interpret managed care contracts, billing guidelines and state and federal regulations. - Required: Excellent organizational and communication skills. - Excellent interpersonal skills and the ability to interact effectively with a variety of individuals and groups. - Required: Analytical mindset. Requirements - Knowledge of CPT and HCPCS charging guidelines and principles. - Minimum two years of related work experience in healthcare revenue cycle operations. - Excellent organizational and communication skills. - Analytical mindset. Benefits - Medical, Dental and Vision coverage including coverage for eligible dependents. - Employer paid basic life coverage with buy-up coverage options. - Flexible Spending Account (FSA) for health care and dependent care. - Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence. - Tuition Assistance Available. - Retirement Plan 401(a). - Retirement Plan 403(b) plans with employer matching contributions. - Employee Assistance Program. - Employee discount on Valley View Medical Services. - Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s). - Free Use of Sunlight and Aspen SkiCo day passes, based on availability.
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Role Description This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. - All candidates are required to be shift flexible. Shift work is required including nights, weekends, and/or holidays. - Account specific training is conducted during day shift hours, regardless of assigned shift. - Respond to incoming service desk calls from healthcare customers regarding the clinical and technical aspects of various clinical applications such as Epic, Cerner, McKesson, and Meditech. - Incidents may include, but are not limited to workflow issues, devices, application errors, user access, and functionality. - Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner. - Responsible for driving resolution of incidents on a 24/7 desk. - Read text on computer screens for the duration of the shift. - Remain at designated workspace and in the phone queue for an 8 to 10-hour period with scheduled breaks. - Ensure a quiet, private workspace with high speed, wired internet. - Travel up to 10% of the time, if required. - Lift up to 25 lbs. if needed for equipment setup. - Have a working cell phone for manager communication and Two-Factor Authentication. Qualifications - Minimum of 2 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 1 year of work experience and 1 year of technical education). - Minimum of 1 year of technical troubleshooting experience. - High school diploma or equivalent required. Requirements - Experience in a call center environment. - Demonstrate a service philosophy in all interactions with clinicians and colleagues. - Effective communication and interpersonal skills. - Proficient typing and English language skills (both verbally and in writing). - Strong listening capabilities to fully understand caller’s needs / requests. - Exceptional ability to work optimally in a fast-paced environment. Benefits - Starting pay range for this role is $37,944 – 62,000, depending on relevant experience, technical skills, and other qualifications. - Eligible for incentive compensation based on individual and/or company performance. - Eligible for company benefits including medical, dental, and vision insurance with an employer contribution. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance program. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Role Description The Clinical Service Desk Manager brings knowledge of clinical and technical solutions and clinical workflows in various healthcare environments to provide service excellence to the clinician end users. The Clinical Service Desk Manager reports to the Clinical Service Desk Delivery Director. - Directs the efforts of others in the achievement of the strategic and operational objectives of the group. - Responsible for achieving target customer satisfaction levels within the Clinical Service Desk. - Resolves and directs application and customer satisfaction issues to ensure a quality support environment and to obtain maximum customer-based satisfaction. - Applies analytics to identify new or recurring operational, productivity, and/or customer satisfaction problems. - Collaborates with other service areas to propose tool, process, and service improvements. - Documents proposed changes for discussion with customer representatives as requested. - Develops plans and objectives and participates in cross-functional initiatives to improve operational performance for the Clinical Service Desk. - Collaborates with customers and internal teams to resolve application and customer satisfaction issues. - Recruits, develops, and evaluates personnel to ensure the efficient operation of the function. - Supervises, mentors, and coaches team members for the sake of development/planning, performance review, goal achievement, and pay discussions. - Resolves client escalations where appropriate. - Leads a team responsible for assisting users over the phone and electronically in solving problems related to EMR, hardware, software, networks, and peripherals. - Ensures representatives are properly trained when legacy products are upgraded, and new products are released. - Coordinates staffing to ensure sufficient coverage to meet Service Level Agreements. - Gathers and reports operational metrics and performance data for continued evaluation. - Promotes and refines standard operating procedures to be current with the needs of the Clinical Service Desk. - Ensures SLAs are being met on all accounts. Qualifications - Bachelor's Degree or work experience equivalent. - 3+ years minimum in a leadership role, ideally in helpdesk support. - 5+ years minimum in a call center environment. Requirements - Previous experience working in a clinical environment or on a service desk supporting healthcare customers. - Experience in EMR system integration with other clinical systems, ideally: Epic. - People management experience preferred. - Proven mentor and coach. - Demonstrated success managing priorities and meeting deadlines and achieving or surpassing goals in a fast-paced, dynamic environment. - Demonstrated track record of service excellence and superior communication (written and verbal) and interaction skills with clinicians and colleagues. - Occasional travel required. - Cerner. - Proficiency in Microsoft Office, specifically: Word, Excel. Benefits - Starting pay range for this role is $55,836 – 96,938. - Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. - This position may also be eligible for incentive compensation based on individual and/or company performance. - This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.
L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region’s unique requirements.
Role Description Support L3Harris FTI Order Management team as a provisioning specialist working with telecommunications industry vendors/partners to provide products or services required to fulfill program orders. In this role, the applicant will be utilizing their knowledge of Telecom industry ordering practices working new installations, changes and disconnection of products. This includes: - Examining and processing orders - Tracking deliveries - Performing data organization and entry tasks required to monitor and communicate progress of orders - Collaborating with technical teams to solve problems as quickly as possible Essential Functions: - Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network - Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals - Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders - Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders - Write, submit, process and coordinate all provisioning related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs and Access Carrier Reports, etc.) to/from all carriers as required - Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services - Contribute to continued development of new and existing procedures supporting ordering, provisioning and delivery of telecommunications products and services - Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy - Ability to obtain a FAA Public Trust Clearance Qualifications - Bachelor’s Degree and minimum 4 years of prior relevant experience - Graduate Degree and a minimum of 2 years of prior related experience - In lieu of a degree, minimum of 8 years of prior related experience Requirements - Knowledge and understanding of LEC/CLEC & IXC connectivity and infrastructure - Knowledge of telecommunications carrier ordering systems and processes - Data analytical background, identifying patterns, determining root causes Benefits - Health and disability insurance - 401(k) match - Flexible spending accounts - EAP - Education assistance - Parental leave - Paid time off - Company-paid holidays
The American Cancer Society is a 501(c)(3) tax-exempt nonprofit organization dedicated to saving lives and creating a world without cancer. The organization uti
Senior Project Manager, IT, Product & Portfolio Center Remote Atlanta, Georgia Nashville, Tennessee Miami, Florida Raleigh, North Carolina San Antonio, Texas Tampa, Florida Full time At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. This is a fully remote position and can be located anywhere within the U.S. The Sr. Project Manager, IT, Product & Portfolio Center, provides leadership for large-scale, complex, and enterprise-critical technology initiatives that support the American Cancer Society’s mission and strategic goals. This role partners with business and IT leaders to deliver outcomes that drive efficiency, modernization, value, and innovation. The Sr. Project Manager provides mentorship to other project managers, contributes to continuous improvement of ACS’s project delivery framework, and ensures that projects are delivered with excellence and stakeholder alignment. ESSENTIAL FUNCTIONS: - Leads the planning, execution, and delivery of large, complex IT projects or programs, ensuring alignment to scope, budget, timeline, and strategic priorities, while applying project management best practices and adapting project management methods and tools suited to the project’s needs. 40% - Facilitates cross-functional collaboration with IT, business leadership & stakeholders, and vendors to define requirements, manage dependencies, and resolve issues. 15% - Partners with executives, business sponsors, and IT leadership to define scope, prioritize work and manage program or cross project dependencies. 10% - Develops and maintains project artifacts (charters, schedules, risk logs, status reports, change requests) to support governance and stakeholder communication. 10% - Manages project resources, assignments, and capacity to ensure effective utilization and alignment with priorities. 10% - Identifies and escalates risks, issues, and changes to project leadership and governance bodies. 10% - Provides leadership, guidance, and mentoring to project managers and cross-functional teams to strengthen ACS project management capabilities. 5% EXPERIENCE/QUALIFICATIONS: - Minimum Degree Required: Bachelor's Degree in Information Technology, Business Administration, or related field. - Preferred Degree: Master's Degree in relevant discipline - Certificate(s) or License(s): PMP required; Agile/Scrum certification a plus. - Years of experience: 7-10 years of technology project management expertise KNOWLEDGE, SKILLS, AND ABILITY: - Expertise in enterprise project/program management and governance practices. - Strong leadership and executive presence, with the ability to influence across all levels of the organization. - Advanced knowledge of project management frameworks (Waterfall, Agile, hybrid). - Advanced skills in stakeholder management and communication, robust risk management, and change management. - Ability to manage multiple project programs or initiatives in a fast-paced environment. - Proficiency with project management tools (Planview, MS Project, Jira, ADO, or equivalent). - Advanced problem-solving and critical thinking skills. - Demonstrated ability to manage multimillion-dollar budgets (forecasting, cost-tracking, and variance analysis) and vendor contracts. - Ability to coach, mentor, and elevate project management capabilities across teams. - Proven ability to foster trusting, collaborative relationships with business and IT leaders while holding teams accountable for commitments and outcomes. TRAVEL REQUIREMENTS: - Occasional travel- 10-15% - may be required for department or program/project meetings, vendor management, or enterprise workshops. PHYSICAL REQUIREMENTS: - Frequent sitting and use of computer equipment - Occasional standing, walking, bending, and lifting materials up to 10 lbs. - Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements. The starting rate is $100,000 to $110,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
• Capture Customer Engagement and Requirements • Develop requirements from Change Requests • Ensure functionality meets customer requirements • Software Block-point Release Coordination • Conduct Kickoff Meeting, Requirements and Architecture Meeting (RAM), and Pre-Lab Meetings • Coordinate with Functional and IT Application Subject Matter Experts (SMEs) • Maintain Application Information Database • Coordinate application testing and validation • Perform Functional Coordination of proprietary requirements to standard solutions • Provide administration for the PCAS Lab Teamcenter installations
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• Serve as the primary intake point for AI project requests from across the business; triage, prioritize, and manage a cross-functional AI initiative backlog. • Define product vision, strategy, and roadmap for AI initiatives based on business objectives, user feedback, and organizational priorities. • Partner with stakeholders at all levels to capture requirements and translate them into clear, actionable technical specifications. • Design and deliver AI-powered workflows and automations using tools including Claude Enterprise and Workato, in collaboration with AI engineering and IT teams. • Lead recurring alignment sessions with business stakeholders on AI initiative priorities, progress, and outcomes. • Evaluate emerging AI tools and capabilities and make build-vs-configure-vs-integrate recommendations grounded in business impact. • Manage project lifecycles end-to-end, including scope, timeline, resource coordination, risk management, and post-launch iteration. • Develop and maintain documentation including requirements, process flows, test cases, training materials, and stakeholder communications. • Establish metrics and feedback loops to measure the effectiveness and adoption of deployed AI solutions. • Champion responsible AI practices across all initiatives, ensuring solutions are accurate, auditable, and aligned with SentinelOne's security and compliance standards. • Mentor and support team members on AI tooling, prompt engineering, and AI-assisted workflows.
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Role Description As a Customer Service Agent – Payments & POS Solutions, you will be the first point of contact for merchants and partners. You will handle inquiries related to card payment terminals, POS systems, and payment processes while ensuring professional assistance and high customer satisfaction. - Handle calls, emails, and tickets in line with SLA requirements - Provide phone and written support for card terminals and ATMs - Assist with installations, terminal replacements, and activations - Analyze and resolve technical and commercial inquiries, including troubleshooting, error codes, and connectivity issues - Escalate complex cases and maintain accurate documentation in the ticketing system - Support portal access requests and selected back-office activities Qualifications - Very good German skills (C1) and English at B1 level - Previous experience in customer service or technical support is required - Interest in technical topics and a structured way of working - Customer-oriented, solution-driven, and able to work under pressure - Confident using phone, email, and ticketing systems Requirements - Experience in payments, POS, or financial services environments (Nice to Have) - Basic knowledge of Excel and ticketing systems (Nice to Have) Benefits - Attractive salary package with bonus system, food vouchers - Permanent employment contract and 21 days paid vacation - Additional health and life insurance - Paid training and clear career development opportunities - Modern work environment, team events, and recognition programs
Role Description We are seeking an IT Developer to support a strategic application modernization initiative focused on migrating legacy applications to SQL Server while modernizing application architecture, user interfaces, and API frameworks. The ideal candidate will have strong Java and Spring Boot experience, expertise in SQL Server, and the ability to collaborate across multiple technical teams to deliver scalable, modern solutions. Key Responsibilities - Support the modernization and migration of legacy applications to SQL Server. - Design and define database schemas and table structures in collaboration with database administration teams. - Develop and enhance Java-based applications using Spring Boot. - Modernize front-end user interfaces using Angular or comparable web technologies. - Design, develop, and enhance APIs as part of application modernization initiatives. - Collaborate with database, cloud infrastructure, project management, and technical teams to deliver solutions. - Evaluate technical solutions, make informed design decisions, and execute development tasks independently. - Contribute to additional application modernization initiatives as new projects are introduced. - Participate in Agile development activities and support continuous improvement efforts. Qualifications - 4+ years of hands-on Java development experience. - Hands-on experience with Spring Boot. - 4+ years of experience with SQL Server, including schema and database structure design. - Front-end development experience with Angular or similar web technologies. - Strong understanding of application modernization principles. - Ability to work independently with minimal supervision. - Strong communication, collaboration, analytical, and problem-solving skills. Preferred Qualifications - Experience with legacy LUW databases and database migration projects. - Prior experience with application modernization initiatives. - Experience working in cloud-enabled environments.
Role Description Join a leading financial services organization as a mid-level IT Developer, driving a high-impact application modernization project. You will play a critical role in migrating legacy LUW database applications to SQL Server, modernizing architecture, interfaces, and APIs. This is a fully remote, 6-month contract (with strong extension potential), offering collaboration with cross-functional Agile teams and the opportunity to shape the future of enterprise technology. - Lead modernization and migration of legacy applications from LUW databases to SQL Server - Design and define robust database schemas and table structures in partnership with DBA teams - Develop and enhance Java-based applications using Spring Boot - Modernize front-end user interfaces with Angular or similar frameworks - Build and update APIs to support scalable, modern application ecosystems - Collaborate with database, cloud infrastructure, project management, and technical leads - Evaluate technical solutions independently and drive decisions with minimal oversight - Contribute expertise to additional modernization projects as the pipeline expands Qualifications - 4+ years of Java development experience - Hands-on expertise with Spring Boot - 4+ years of SQL Server experience, including schema and data structure design - Front-end development proficiency (Angular preferred, other web frameworks considered) - Ability to work independently and proactively engage diverse technical teams - Strong communication and collaboration skills Requirements - Exposure to LUW legacy databases and migration projects - Prior application modernization experience - Familiarity with cloud-enabled environments Benefits - 100% remote work (U.S.-based only) - Competitive W2 contract compensation - Opportunity to work on strategic, high-visibility modernization initiatives - Collaborative, Agile team environment - Strong potential for contract extension
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