Role Description
We're hiring experienced digital retail operators to join TOMORROW's Community as part-time independent contractors, supporting client engagements that drive digital transformation at the world's leading retailers, brands, and digital platforms.
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Community Consultants are matched to engagements based on their background and the client's needs.
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The work spans the full breadth of digital retail:
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Channel strategy
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eCommerce growth
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Store-based fulfillment
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In-store digitization
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Customer data and personalization
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Retail media
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New business line incubation
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On any given engagement, you might be:
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Advising a C-suite team
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Leading a workstream
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Building an operating model
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Sitting alongside a client's team to help them execute
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This is a role for senior operators who want to put their experience to work on real problems — without the full-time commitment of a permanent seat.
Engagement details
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Type: Independent Contractor
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Time commitment: Variable; typically part-time, scoped per engagement
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Duration: Engagement-based; typical projects run 3–12 months with potential to extend or roll onto new engagements
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Location: Remote; open globally, with regional matching to client time zones
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Working hours: Aligned to client time zone for the engagement
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Reports to: TOMORROW Engagement Lead (assigned per project)
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Travel: Occasional, as required by engagement
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Start: Rolling; we build the Community ahead of demand and match consultants to engagements as they come online
What you’ll do
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Advise clients on digital retail transformation — Bring your operating experience to bear on the strategic and executional questions clients face, from channel growth to in-store digitization to customer data.
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Lead or contribute to engagement workstreams — Depending on the project, own a workstream end-to-end or sit alongside a senior TOMORROW lead, partnering directly with client teams to drive outcomes.
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Translate experience into client value — Turn what you've lived through as an operator into clear, practical recommendations clients can actually use — not theoretical frameworks.
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Build trusted relationships with client teams — Earn credibility through expertise, candour, and a collaborative working style.
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Shape deliverables that drive decisions — Co-create the analyses, recommendations, and operating models that move client leadership from debate to action.
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Contribute to the TOMORROW Community — Share insights, sharpen the firm's thinking, and help raise the bar for the work we do across clients and markets.
What you’ll bring
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10+ years in retail, eCommerce, or digital commerce — built inside a leading retailer, brand, digital platform, or top-tier advisory firm, with hands-on accountability for outcomes.
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Deep expertise in a digital retail domain — Channel strategy, store-based fulfillment, in-store digitization, customer data and personalization, retail media, marketplace, or a related area.
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Advisor instincts — You can synthesize complex situations into clear recommendations, build trust quickly with senior client stakeholders, and influence without formal authority.
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Candid and collaborative — You bring a strong point of view but listen first. You give and receive feedback well.
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Bias toward action — You move from diagnosis to recommendation quickly, manage tradeoffs pragmatically, and care about whether what you propose actually gets done.
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Flexible and engagement-ready — Comfortable scaling your involvement up or down based on client needs.
How you’ll know you’re succeeding
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Clients describe you as a trusted advisor — someone who brought sharper thinking, faster decisions, and a clearer path forward than they had before you arrived.
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Deliverables landed with impact — recommendations were adopted, workstreams moved from idea to execution, and the client's leadership has a clearer view of what to do next.
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Your TOMORROW teammates would happily work with you again, and clients ask for you by name on the next engagement.
Bonus points
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Experience leading digital transformation inside a top-tier retailer (e.g. Walmart, Target, Kroger, Tesco, Carrefour, Alibaba, JD, Amazon) or a leading brand or digital platform.
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International experience across multiple markets, particularly in regions where digital retail is most advanced (China, US, UK, India, Southeast Asia).
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A specialist edge in a high-demand area — retail media, AI and personalization, marketplace economics, store-based fulfillment, or omnichannel customer data.
How we work
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Operators who love to help — We start with the end in mind. We solve real problems and craft practical solutions.
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Candid, with a strong point of view — We seek and give great feedback. We care enough to be honest.
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Humble and inclusive — We respect the people we meet on every journey, and we embrace what makes each of us different.
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Never satisfied with “good enough” — We push harder and dig for new perspectives.
Equal opportunity
TOMORROW is committed to building a team that reflects the diversity of the retailers and customers we serve. We welcome applicants of every background, identity, and experience.
