Role Description The Senior Community Care Manager supports members in community-based care coordination and case management programs while collaborating across the Medical Management department to ensure alignment with organizational initiatives and strategic goals. Work Arrangements: Remote – Associate must reside in the state of Michigan (MI) Responsibilities: - Serves as a single point of contact for member questions in collaboration with telephonic care managers and the Community Care Management Team (CCMT) - Conducts in-home environmental and physical assessments for high-risk members to identify unmet needs and barriers to care - Develops and maintains individualized care plans, ensuring they are regularly reviewed and updated - Provides disease self-management education and coaching within the scope of practice - Performs medication reviews, including reconciliation during transitions of care - Coordinates care across settings to ensure services are delivered in the least restrictive environment and supports transitions between care levels - Connects members to community, medical, and behavioral health resources to address barriers and support independent living - Collaborates with and oversees Community Care Navigators to facilitate access to in-community support services - Serves as a subject matter expert and supports leadership with operational activities, including training, mentoring, workflow coordination, referral review, and case assignment - Maintains a caseload and provides coverage for team members as needed to ensure continuity of care - Acts as a clinical and operational resource to address member needs and resolve complex issues - Ensures compliance with workflows, documentation standards, and regulatory requirements, including National Committee for Quality Assurance (NCQA) and Utilization Review Accreditation Commission (URAC) standards Qualifications - Bachelor’s degree in nursing required. - Current, active, and unrestricted Registered Nurse (RN) licensure in MI. - 3 plus years of case management experience. - 1 year of community care management experience. - Home Health RN experience preferred. - Certification as a Case Manager within 2 years of hire. Requirements - Current, active, and unrestricted Registered Nurse (RN) licensure in MI. - Valid driver’s license with car insurance. Skills & Abilities - Strong clinical assessment skills with the ability to evaluate member needs and identify barriers to care - Strong communication and interpersonal skills, with the ability to engage members and collaborate with interdisciplinary teams - Ability to educate and coach members on disease management and self-care strategies - Critical thinking and problem-solving skills to address complex member needs and resolve care issues - Strong organizational and time management skills - Ability to collaborate with and provide guidance to team members - Knowledge of healthcare regulations, accreditation standards, and compliance - Proficiency with documentation systems, care management platforms, and Microsoft Office tools

Role Description As a Community Resource Specialist, your main responsibility will be to assist individuals in need by answering calls on the 211 information and resource hotline. This crucial role involves connecting callers with essential resources and providing compassionate customer service. - Answer incoming calls and inquiries from the public using computer software. - Make outgoing follow-up calls when applicable. - Assess the needs of callers and provide appropriate resources. - Research information in databases to resolve customer issues. - Document interactions and maintain accurate records of calls and referrals. - Handle multiple responsibilities simultaneously. - Demonstrate listening skills, empathy, and compassion to callers in need. Qualifications - English and Spanish preferred, but not required. - Ability to conduct need assessments and make effective referrals using telephone interviewing, active listening, problem solving, and crisis intervention skills. - Ability to efficiently and accurately use a computerized information management system for documenting call information and conducting searches for service information. - Ability to assist callers who are presenting life-threatening crises. - Understanding of confidentiality standards and the ability to practice them. - Ability to effectively use the 2-1-1 Helpline telephone system. - Effective interpersonal, oral, and written communication skills. - A strong commitment to punctuality to maintain proper telephone coverage and effective working relationships. - Ability to learn and use frequently changing computer and telephone technology. - MUST obtain an Inform CRS Certification within 90 days of acceptance of position (all costs paid by DI). Requirements - Available for work shifts in a 24/7/365 work environment (periodically). - Available for work on holidays as determined by program needs. - Must train on all shared 211 clients (currently includes taking calls for 5 different 211 clients with the possibility of learning more). Benefits - Pay: $15.00 per hour. - This is a W2 employee position. - Biweekly pay via direct deposit. - All mandatory events (orientation and training) are paid events. Shifts / Hours of Operation for the Client - The client operates 24 hours a day, 7 days a week. - Agents must be available to work: - Monday through Friday: Between 5:30 PM EST and 9:00 AM EST (overnight hours). - Saturday and Sunday: Any time (24 hours a day). - Agents are required to work a minimum of 20 hours per week, with at least 10 of the 20 weekly hours worked on the weekends (Saturday and/or Sunday). - Preferred agents should have availability to work some holidays. Training - Orientation Date: TBD Time: TBD (1 hour session). - Training Dates: TBD Time: TBD. - Training via a virtual atmosphere (instructor-led training). - Training is expected to begin within the next two weeks. Exact dates and times will be provided to candidates who are selected for an interview. Technical Requirements - Desktop (preferred) or a true laptop; Apple/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook, Notebooks, Virtual PCs and Android systems are NOT compatible. - Operating system – Windows 11; we no longer support Windows 10. - Your computer must have at least 8GB of RAM installed and a processor speed of 2.00GHz or higher. - At least 25 Mbps Download Speed. - At least 3 Mbps Upload Speed. - 200ms Latency, 50ms Jitter, 1% Packet Loss. - 4+ CPU Cores. - US based Internet service provider (ISP); NO T-MOBILE HOME INTERNET. NO 5G INTERNET. - High-speed Internet via a hard wired ethernet connection, no Wi-Fi, satellite or cellular hotspot or cellular internet. - USB wired headset with noise-canceling microphone.

Role Description We are seeking a creative Community Manager to join our marketing team. The ideal candidate will be skilled in content creation, video editing, and social media management, with the ability to build and engage our coffee community across multiple platforms. - Create and edit Instagram Reels, TikTok videos, and short-form video content - Edit photos and maintain consistent visual style across all social media platforms - Manage Pro Coffee Gear's social media presence and engage with our community - Serve as liaison with our Meta advertising agency for campaign coordination - Develop content calendars and execute social media strategies - Monitor performance metrics and optimize content based on analytics Qualifications - 3+ years experience in social media management and content creation - Advanced video editing skills (Adobe Premiere, Final Cut Pro, CapCut, or similar) - Strong photo editing abilities (Photoshop, Lightroom, Canva) - Experience with social media management tools and Meta Business Suite - Excellent English communication skills - Portfolio showcasing video editing and photography work - Must align with US Central Time business hours Benefits - Competitive salary - Remote work with flexible hours - Professional development opportunities - Career growth within a rapidly expanding company - Goal-oriented work culture with autonomy Company Description Pro Coffee Gear is a rapidly growing e-commerce company specializing in espresso machines and related parts. Our passion for coffee drives us to provide top-tier products and exceptional customer service to coffee enthusiasts worldwide. As a dynamic and diverse team, we value collaboration, creativity, and continuous improvement, and we're committed to fostering a positive and inclusive work environment where everyone can thrive.

Role Description The NoGigiddy community is the product — and you're the one who keeps it thriving. As Community Manager, you'll be the human connection between NoGigiddy and the hundreds of thousands of side hustlers, gig workers, and earners in our orbit. You'll moderate, engage, inspire, and listen — then bring what you hear back to the team to make the platform better. No degree required — just genuine people skills and a passion for community building. Responsibilities - Manage and moderate NoGigiddy's online community spaces — Discord, Facebook Group, Reddit, and social comments - Respond to member questions, posts, and feedback in a timely and authentic brand voice - Create regular community content — polls, threads, announcements, and conversation starters - Identify and recognize top community members and power users - Collect community feedback and surface insights to the product and content teams - Coordinate with the social and support teams to resolve escalated issues - Monitor community health metrics and report trends weekly Qualifications - No degree required - Proven experience managing or growing an online community (any platform) - Strong written communication with a warm, authentic voice - Empathetic and patient — you handle frustrated members without losing your cool - Organized enough to stay on top of multiple community channels at once - Familiarity with Discord, Facebook Groups, or Reddit moderation tools Benefits - Hourly pay of $17–$24/hr - Fully remote - Creative input into community programming and culture - Growth path into head of community or brand roles - Access to the full NoGigiddy earning opportunity network Company Description NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.