Client Services Representative Remote Jobs in New York (US)
This page tracks remote client services representative openings that are location-eligible for New York.
This page tracks remote client services representative openings that are location-eligible for New York.
Open jobs
1,987
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$19 - $90,000
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1987 Jobs
815 Companies
End-to-End Virtual Staffing Solutions | Hire Simply, Scale Quickly
• Deliver remote services to clients worldwide • Support the founders in daily operations • Maintain organization across systems • Ensure a seamless client experience throughout all programs • Manage recurring workflows and coordinate client communication • Use AI tools to draft emails and assist with content • Help improve workflow efficiency • Coordinate Zoom sessions and assist with transcription workflows
Apply now to join Alfil Logistics in Colorado Springs as a remote Customer Care Assistant supporting daily customer operations.
Role Description Alfil Logistics is hiring a remote Client Support Coordinator in Lexington, Kentucky. This is a part-time role with flexible scheduling and structured communication tasks. Monthly compensation ranges from $2,000 to $5,000+ based on performance and availability. We hire only candidates currently located in Kentucky. - Coordinate customer communication remotely - Track and update client information - Assist with scheduling and follow-ups - Support internal service operations - Monitor incoming support requests - Maintain accurate digital records Qualifications - Previous client support experience preferred Requirements - Must currently reside in Kentucky - Previous support experience preferred - Strong written communication skills - Professional phone etiquette required - Reliable computer and internet access - Authorized to work in the United States Benefits - Remote part-time flexibility - Performance-based monthly earnings - Structured onboarding support - Professional remote environment - Consistent workflow and scheduling - Long-term opportunity available Company Description Apply now to join Alfil Logistics in Lexington as a remote Client Support Coordinator supporting daily customer and operational communication.
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.
Role Description AO Globe Life is seeking motivated professionals to join our fully remote team in a client-focused role supporting individuals and families across the United States. In this position, you’ll help clients understand and access benefit programs designed to provide financial protection and long-term security. You’ll work with individuals who requested additional information about available benefits, schedule virtual consultations, and guide them through their options in a professional and supportive manner. With structured training, ongoing mentorship, and advancement opportunities, this role offers a clear path toward a flexible, purpose-driven remote career. Qualifications - Strong communicators with a client-first mindset - Organized, dependable professionals comfortable working independently - Individuals confident using Zoom and digital communication tools - Service-oriented candidates who enjoy helping others - Customer service, consulting, or client-facing experience is helpful but not required - Growth-minded professionals open to mentorship and continuous development Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability - Must be physically located within the United States Benefits - 100% remote work environment from anywhere in the United States - Flexible scheduling with autonomy over your day - Warm inbound client interest — no cold calling or unsolicited outreach required - Weekly direct deposit - Performance-based bonuses and long-term renewal income potential - Comprehensive training and licensing support - Leadership development and advancement opportunities - A collaborative, growth-focused team culture Company Description For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around flexibility, stability, service, and long-term professional growth. If you’re ready to build a flexible career where you can grow professionally while helping families protect their futures, apply today to learn more about joining AO Globe Life.
Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place. Fuerst Group, KEEN, and Chrome are equal opportunity employers. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Role Description The Fan Services Representative role is responsible for delivering an exceptional overall fan experience via phone, email, and chat interactions. - Responds to inbound customer communications by phone, live chat, and email politely and efficiently within a fast-paced environment. - Answers product questions from fans and provides solutions based on individual needs. - Assists fans in submitting internet orders, returns, exchanges, and warranty claims. - Provides technical and/or product information to help fans make informed purchases and reduce the risk of return. - Leverages product and technical knowledge to create revenue opportunities for the brand. - Makes suggestions that improve internal processes and result in enhanced fan experiences. - Acts as a brand champion. Qualifications - High School Diploma or GED. - Previous customer service experience and internet call center preferred. - Must be able to work independently with little supervision. - Must be able to manage their own workload, time, and organize their responsibilities within the needs of the business. - Advanced verbal and written communication skills. - Must be flexible in working hours; this is a fluid working position, at times exceeding 40 work hours, to meet the needs of the business. - Ability to respond to complex fan situations with empathy. - A team player who can maintain positive working relationships. - Excellent problem-solving skills. - Detail oriented. - Must have a positive attitude. - Must be able to handle feedback from others, including peers. - Any equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis. Requirements - Travel Required: No - Base Salary: $19.44 hourly Benefits - This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. - Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits. Company Description Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. - Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal. - Has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. - Strives to show the world through its products and its actions that a business for good can actually be good for business. - By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place. - Believes in a more just and equitable future for all people. - Acknowledges that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. - Strives for a future that recognizes the knowledge, rights, and resilience of these peoples. - KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. - Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Role Description SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud hosted infrastructure, technical & application managed services to our SAP private cloud customers. The Client Delivery Manager is the main customer-facing representative of SAP ECS organization ensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle. - Own and grow the client engagement for SAP Enterprise Cloud Services and act as the voice of the client within SAP for application managed services. - Accountable for entire AMS engagement across all lifecycle phases (KT, Stabilization, Operation), lead the engagement with supporting AMS functions and roles to deliver as per contract scope and in line with customer expectations. - Setup proactive service plan and conduct regular service review meetings with clients (operational and strategic topics). - Act as an (de-)escalation point for AMS delivery-related topics (Incidents, Service Requests, and other customer requirements). - Ensure seamless alignment across multiple ECS and other SAP internal and external stakeholders (Supplier Management, Delivery Management, BDM, Solutioning Center). - Coordinating day-to-day service operations (Ticket Tracking, Resource Planning). - Coordinating Reporting and Invoicing (Weekly, Monthly Reporting, Excess Hours). - Support commercial change request management in the client lifecycle, perform contract compliance and risk management (project and business risks). - Support the positioning of additional ECS offerings and support contract renewal in alignment with SAP sales teams. - Share knowledge across CDM community. Qualifications - Fluency in English is mandatory. Proficiency in Spanish, Italian, Portuguese, Arabic or Turkish language is an advantage. - Min. 5 years of working experience in functional Application Managed Services from one of the key ERP modules or applications such as MM, PP, SD, or BW, CRM, HR. - Strong customer orientation with a focus on relationship-, expectation- and de-escalation management. - Strong understanding of Project Management Tools and Processes. - Knowledge of IT trends, their impact on business strategies, and SAP’s Applications strategy and service portfolio. - Ability to work effectively as a virtual member of a dynamic and dispersed team (remote). - SAP Project Management, Application Consulting certifications are beneficial.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
Role Description Working under direct supervision of the Client Experience Manager, the Client Experience Associate handles basic, entry level administrative tasks associated with simple product client orders and client quotes. The Associate role includes: - Entering basic data for simple quotes, repetitive orders, client standards, and returns. - Assisting the Client Experience Specialist in monitoring the daily Open Order Report. - Responding timely to client requests regarding order tracking and simple pricing requests from clients with already established system pricing. - Assuring departmental processes are performed in compliance with applicable Sarbanes-Oxley controls where applicable. Key responsibilities include: - Responding timely to client requests and prompt placement of basic simple orders within company procedural guidelines to meet the client’s SLA. - Understanding shipment cutoff times for all major distribution partners and carriers. - Proactively communicating to clients on order placements including order ETA and back order information at time of order placement. - Escalating cost changes/EOL to Sales Operations Advisor or account manager. - Providing timely basic quotes for simple velocity products, within 4 hours, based on direction from the account manager or Client Operations Specialist. - Assisting with quotes for accounts with established pricing. - Providing administrative support for open order tracking, scheduled and custom reporting, and inquiries on sales orders. - Researching open orders and providing ETA information to clients in a report format. - Entering and updating order information in the system for all team members to access. - Using established tools to provide the customer with any one-off or scheduled report. - Escalating any complex requests on open orders or reports to another team member. - Working with management on any request that falls outside the scope of any existing report. - Responding to client email requests for tracking, serial numbers, packing slips, and other inquiries. - Initiating the returned merchandise process and educating the client on the RMA creation. - Entering RMA in the system and escalating all RMA requests to Customer Service. - Performing all other duties or special projects as assigned. Qualifications - Less than 1 year of work experience to qualify for the role. - 4 years of total work experience to be fully proficient. Requirements - Basic Microsoft Office skills to include Outlook, Word, and Excel for creating and using spreadsheets. - Basic understanding of the anatomy of a desktop/laptop with the ability to understand customer needs. - Ability to complete on-the-job training in client operations and inside sales support within the first two months of hire. - Articulate with the ability to express oneself clearly and professionally in written and oral communication. - Good listening skills with the ability to receive information completely and understand what is being said. - Quick study with the ability to master a situation or learn new things with minimum direction or training. - Organized state of mind with the ability to respond timely to requests and track orders. Benefits - Progressive and competitive compensation. - 401k plans. - Medical insurance. - Free therapy visits, mental health coaching and tools, and meditation resources. - Generous paid time off package including vacation, sick time, Wellness, and Volunteer Time Off days.
• Serve as the primary client service contact for the Broker and Military clients • Own day-to-day service execution across assigned accounts • Support ongoing maintenance and growth initiatives • Ensure data accuracy and consistency through regular quality checks • Engage clients to understand business objectives and priorities • Collaborate cross-functionally across analytics, technology, and delivery teams • Provide subject matter expertise on tools and processes • Contribute to continuous improvement initiatives
Role Description TDS Global Solutions is looking for a dynamic Practice Lead to oversee our Utilities, Energy, & Home Services division. This role is pivotal in providing strategic leadership, driving business growth, and delivering tailored solutions to clients in these key sectors. The Practice Lead will collaborate across sales, delivery, and operations to ensure service excellence and innovative solutions that address the evolving needs of utility, energy, and home services customers. - Develop and execute strategic plans to grow the Utilities, Energy, & Home Services practice. - Act as a subject matter expert on industry trends, regulations, and market challenges. - Lead and mentor a team of professionals within the practice, fostering knowledge and performance excellence. - Partner with sales and marketing to generate business opportunities and support client engagements. - Oversee project delivery ensuring high-quality outcomes and client satisfaction. - Build and maintain strong relationships with key clients and stakeholders. - Monitor competitive landscape and adapt strategies to maintain a competitive edge. Qualifications - Minimum 8 years of experience in the utilities, energy, or home services sectors. - Demonstrated leadership experience in managing teams or business practices within BPO, consulting, or related industries. - Strong understanding of industry regulations, technologies, and customer expectations. - Proven ability to develop and implement strategic growth plans. - Excellent client relationship management and communication skills. - Experience collaborating cross-functionally with sales, operations, and delivery teams. - Bachelor’s degree required; advanced degree preferred. - Ability to manage multiple projects and priorities in a fast-paced environment.
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Description Our remote client experience team is continuing to expand, and we're looking for motivated individuals to join us as Personal Services Coordinators. In this position, you'll support clients by helping organize travel plans, oversee booking-related details, and provide ongoing assistance to help ensure every experience is handled smoothly and efficiently. This opportunity is ideal for individuals who enjoy communication, organization, and assisting others in a flexible remote environment. Candidates with backgrounds in customer service, hospitality, scheduling, retail, administration, or support services are encouraged to apply. No prior travel industry experience is necessary, as training and mentorship are included. What You'll Do - Work with clients to review travel interests, timelines, and vacation goals - Coordinate travel services including resorts, flights, cruises, transportation, tours, and activities - Research pricing, availability, and package options through approved booking resources - Manage itinerary organization, confirmation details, and reservation tracking - Respond to client questions and provide support through email, phone, and digital messaging platforms - Assist with booking revisions, travel updates, and post-booking follow-up communication - Keep client records accurate and updated within internal systems - Stay informed on destination highlights, supplier promotions, and current travel offers - Attend virtual onboarding sessions, ongoing trainings, and development workshops Qualifications - Strong communication and customer interaction skills - Ability to stay organized while handling multiple responsibilities - Comfortable working independently in a remote setting - Basic knowledge of online systems, email platforms, and computer applications - Reliable internet service and professional communication habits - Positive attitude with willingness to learn new tools and processes - Interest in client coordination, hospitality, travel services, or administrative support - Must be at least 18 years of age - Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions Benefits - Fully remote work environment - Flexible scheduling opportunities - Step-by-step onboarding and training resources - Ongoing mentorship and skill development support - Access to travel supplier platforms and booking systems - Eligibility for travel-related perks, discounts, and incentive programs - Long-term growth potential within a supportive remote organization
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
Role Description Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers. The Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols which may include: - Education regarding immediate care advice - Preventative behavior Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record. Qualifications - A minimum of five years of clinical experience in acute or ambulatory care is required. - Seven or more years of clinical experience in acute or ambulatory care is preferred. - Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. - Bachelor's degree is preferred. - Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact). Requirements - Candidate must live within a 1-hour radius of the Woodland Prime facility. - Standard Hours: 28.00 - Shift: Shift 3 - Shift Details: Every other week (A week): Mon- Sun 2200-0600. Holidays on A week. Benefits - Pay is expected to be between: $29.70 - $46.04 (hourly). - Paid time off. - Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities. - Academic Partnership with the Medical College of Wisconsin. - Referral bonuses. - Retirement plan - 403b. - Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics. - Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available. Company Description The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research, and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network includes: - Ten hospitals - Nearly 2,000 physicians - More than 45 health centers and clinics We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.
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