Role Description As Head of Client Advisory Services at goodcarbon, you will own the value proposition and delivery of our Portfolio Management Services line. You will design, execute, and manage carbon removal procurement programs that enable leading companies to achieve net-zero in line with their sectoral guardrails. In this capacity, you will oversee key account management for leading Enterprise clients. Additionally, to develop the proposition forward, you will be accountable for our partnerships which complement our service offering. This is a key leadership role at the intersection of client success, impact delivery, and business growth. - Take full accountability for the value proposition, offer creation, and program delivery of our Portfolio Management Services, ensuring exceptional client satisfaction and measurable impact outcomes. - Drive program execution on time and budget, managing complex global procurement processes and multi-stakeholder relationships with precision and transparency. - Lead our Enterprise key account management team with accountability for client NPS. Identify and pursue upsell opportunities, expanding the scope of client engagements through additional services and portfolio diversification. - Develop existing partnerships to complement the goodcarbon offer and identify new partnership opportunities. Execute programs in alignment with partners. Manage the PMO. - Maintain deep market intelligence on voluntary carbon markets, Nature-based Solutions, and evolving standards to inform portfolio strategy and strengthen goodcarbon’s leadership position. - Partner with internal teams (Sales, Category Management, and Sourcing) to align offerings, ensure data integrity, and deliver best-in-class solutions across the carbon value chain. Qualifications - Bachelor or Master’s degree from a leading university. - 4-5 years of work experience in a top-tier strategy consulting firm, leading ESG consulting firm, or Big 4 consulting environment. - Experience in carbon markets more generally and/or Nature-based Solutions more specifically is required. - Proven track record in project and program leadership. - Excellent client management, communication, negotiation, and analytical skills. Ability to convey complex ideas clearly and influence at the executive level. - Strategic thinker with a hands-on, collaborative leadership style and strong execution skills. - Entrepreneurial mindset with a proactive, results-oriented approach. Ability to thrive in a fast-paced, evolving environment. - Fluency in English is required; German proficiency is an advantage. Benefits - Purpose-driven work with the ability to contribute to the fight against climate change. - Instant gratification every day: fast impact and the ability to change the game as you will be one of our first employees. - Flexible hours and a remote-friendly environment, along with a centrally located office in the heart of Berlin. - Competitive compensation package. - Great team and learning environment.

Role Description As an Advice & Wealth Management Extended Hours Client Representative, you will efficiently serve our clients through phone and chat channels during non-traditional business hours. Your support will take the complexity off their plate and instill trust as they navigate their investing journey. - Answer inbound calls and chats to meet the service and trading needs of Vanguard Advice & Wealth Management clients during non-traditional business hours. - Research, analyze, and collaborate to resolve complex client situations and deliver tailored solutions. - Foster trust and reliability through consistent, high-quality service. - Educate clients on Vanguard's product and service offerings to enhance the client experience and fulfill investment needs. - Develop and maintain current knowledge of Vanguard's funds, services, and technology. - Understand current market factors and how they affect Vanguard's funds and products. - Participate in special projects and perform other duties as assigned. Qualifications - This job requires the SIE, Series 7 & 63 regulatory license and/or registration (e.g., FINRA, state, SFC). - Undergraduate degree or equivalent experience required. - Commitment to delivering exceptional client service and excellent communications skills (both written and verbal). - Interest in financial planning, investment advice, and wealth management (preferred but not required). - Learning agility to navigate continuously evolving desktop applications and technology-based advice offers. Requirements - Base salary range for this role is $64,000 – $70,000 based on relevant experience. - Opportunities for annual partnership bonus after your first year and merit increases. - Eligibility for overtime and a shift differential depending on shift schedule. - One-time $20,000 licensing bonus for bringing your active SIE, Series 7, and Series 63 licenses into the role. - Training hours are 8:30am – 5:00pm ET. - Must be able to work at least 37.5 hours per week within shifts that primarily cover overnight and/or weekend hours. - Some holiday coverage will also be required. - This role will be fully remote, with work duties performed from your approved home address/state. Benefits - Acumen building on our products and services to equip you with the expertise necessary to have meaningful conversations with our clients. - Access to learning and development resources to equip and empower you with the skillset to continuously improve and problem solve in collaboration with your peers and business partners. - Hands-on coaching by purpose-driven leaders to help you excel in your current role and prepare you for the next. Available Shift Options - Weekday Shifts (5 days/week) - Monday – Friday, 6:00 PM – 2:30 AM ET (2nd Shift) - Monday – Friday, 1:30 AM – 10:00 AM ET (3rd Shift) - Weekend Compressed Shifts (4 days/week) - Friday – Monday, 8:00 AM – 6:30 PM ET (Weekend Day Shift) - Friday – Monday, 1:00 AM – 11:30 AM ET (Weekend 3rd Shift) - *Shift assignments are determined based on business needs and will be discussed during the interview process. Special Factors - Sponsorship: Vanguard is not offering visa sponsorship for this position.

• Builds and maintains the relationships of qualified defined contribution retirement plans utilizing our Recordkeeping platform. • Acts as a point of contact for assigned relationships, resolves team escalations, documents procedures and identifies areas for process improvement. • Provides client assistance and customer service on day to day issues with clients by replying via both oral and written communication. • Acts in a proactive manner with assigned clients and builds relationships to ensure retention. • Works under pressure in a very fast paced environment.

Role Description Temporary hire supporting DR#501-26. Position is Work from Home. - Perform activities relating to the implementation, evaluation, design, and management of program or service. - Perform administrative, fiscal, and inventory duties as needed to support program operations. - Monitor program activities and develop status reports for management review. - Collect and analyze data, identify areas of need and/or improvement, and develop recommendations for program improvement. - Administer processes within assigned program area. - Analyze operating practices and recommend revisions to improve established procedures. - May perform activities that support funding and proposal initiatives. - Develop and cultivate professional relationships with key internal & external partners/organizations. Qualifications - Education: Bachelor's degree required. - Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. - Management Experience: N/a - Skills & Abilities: - Demonstrate in-depth knowledge of program or service and ability in creating presentations and developing training modules. - Excellent oral and communication skills, including training and presentations. - Excellent interpersonal, verbal, and written communication skills. - Develop project plans, budgets, and strategies to achieve organizational goals. - Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. - Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. - Ability to work on a team. - Travel: Travel may be required. Requirements - Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements - Regularly required to sit; use hands to handle or feel; and talk or hear. - Frequently required to reach with hands and arms. - Occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. - Must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - Work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic). - Ability to work in a small cubicle and sit at a computer terminal for an extended period of time. Company Description The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.