Client Partner Remote Jobs in Missouri (US)
This page tracks remote client partner openings that are location-eligible for Missouri.
This page tracks remote client partner openings that are location-eligible for Missouri.
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555 Jobs
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dbt Labs is a technology consultancy on a mission to “help analysts create and disseminate organizational knowledge.” Specializing in analytics, data engine
• Work with global alliance managers to understand co-sell processes specific to each partner and identify ways to improve support and scale - including sales-facing resources, system automation, and analytical insights • Proactively identify top accounts and customers for dbt Labs sales teams to prioritize with AWS, GCP, and Azure • Facilitate and secure engagements between dbt Labs/Fivetran and partner sales counterparts - including account workshops and joint opportunity reviews • Connect dbt Labs sales teams with the right partner contacts to ensure we're solution selling together and delivering a strong customer experience • Support pipeline creation and revenue growth across all three hyperscaler partnerships • Conduct informational interviews with partner field teams, customers, and internal stakeholders to understand where co-sell motions are working and where there's room to improve • Monitor trends across the hyperscaler ecosystem and synthesize findings into recommendations for alliance leadership • Identify whitespace and emerging opportunities across AWS, GCP, and Azure to help inform where we place bigger bets • Own account mapping across all three partners — analyzing overlap, co-sell propensity, and expansion potential to help alliance managers prioritize • Track alliance health, pipeline contribution, and program performance across cloud providers • Translate data from internal systems, partner portals, and marketplace platforms into clear, actionable recommendations • Help design and pressure-test new alliance programs before launch, using data and field research to sharpen targeting and sequencing • Identify what's working in one region or with one cloud provider and build the case for scaling it globally • Define, maintain, and improve co-sell operational components including playbooks, sales resources, and analytical frameworks
Title: Veterinary Client Experience & Call Quality Specialist Location: USA Department Administrative Employment Type Full Time Workplace type Fully remote Compensation $22.00 - $24.00 / hour Department: Administrative Job Description: Innovetive Petcare is seeking a customer-focused, detail-oriented Call Quality Monitoring Specialist to support exceptional communication standards and client service experiences across our veterinary hospitals. In this fully remote role, you will review client phone interactions, evaluate appointment booking effectiveness, monitor AI-assisted call experiences, and help improve how veterinary teams connect with pet owners every day. This opportunity is ideal for candidates with experience in veterinary customer service, veterinary receptionist leadership, call quality assurance, veterinary client communications, or multi-site client support environments who are passionate about delivering outstanding service experiences. If you enjoy coaching through insight, identifying opportunities to improve the client journey, and supporting veterinary teams through communication excellence, we encourage you to apply. Key Responsibilities Veterinary Client Service & Call Quality Monitoring - Review and evaluate recorded inbound and outbound veterinary client calls across assigned hospitals - Assess customer service quality, professionalism, empathy, and communication effectiveness - Monitor AI Virtual Assistant interactions for accuracy, client experience quality, and successful call routing - Evaluate appointment booking conversion and identify missed scheduling opportunities - Score calls using standardized quality assurance guidelines and service standards - Identify coaching opportunities related to client communication, scheduling, and de-escalation techniques - Maintain detailed records of call reviews, scoring, trends, and feedback documentation Client Experience Reporting & Insights - Prepare weekly and monthly call quality reports and customer service scorecards - Analyze trends related to: - Appointment conversion performance - Missed and abandoned calls - After-hours client communication - AI-assisted call handling effectiveness - Scheduling accuracy and responsiveness - Share actionable insights and service improvement recommendations with leadership teams - Help identify enterprise-wide opportunities to improve the veterinary client experience Coaching & Training Support - Partner with hospital leaders and CSR teams to improve client communication standards - Provide examples of successful client interactions and coaching opportunities - Recommend customer service training topics based on recurring trends and quality findings - Support onboarding and early-stage CSR development through call review feedback Systems & Program Support - Utilize Weave for call playback, communication review, and reporting - Use Patient Prism analytics to evaluate booking conversion and call outcomes - Support optimization efforts for AI-assisted veterinary communication systems - Assist with refining customer service quality standards and evaluation processes Qualifications - At least 1 year of leadership experience. - Previous experience in call quality assurance, call monitoring, customer service coaching, or client experience evaluation - 2+ years of experience in veterinary customer service, veterinary reception, veterinary operations, or client communications - Strong listening, communication analysis, and interpersonal skills - Excellent written communication and documentation abilities - High attention to detail with strong organizational and time management skills - Ability to manage multiple hospitals, priorities, and reporting workflows simultaneously - Proficiency with Microsoft Office, including Excel and Word Preferred Qualifications - Experience using Weave communication software - Familiarity with Patient Prism or similar call analytics platforms - Background in veterinary front desk operations, veterinary call centers, or multi-location support environments - Experience working with AI-assisted customer communication technology or virtual assistant platforms - Multi-site veterinary support or enterprise-level experience Why Join Innovetive Petcare? At Innovetive Petcare, we are committed to delivering exceptional veterinary care and outstanding client experiences across our growing hospital network. This role offers the opportunity to directly influence how pet owners experience communication, scheduling, and support throughout their veterinary journey. You will collaborate with compassionate, forward-thinking teams focused on innovation, service excellence, and continuous improvement in veterinary medicine. Full-Time Benefits Include: - Medical, dental, vision, and life insurance - Paid time off - 401(k) with employer match - Employee discounts - Free annual membership to Calm Health - Ongoing training and career development opportunities Join a team that values communication excellence, customer service, and meaningful impact in veterinary healthcare. About Innovetive Petcare Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow. We run a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development. At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health. We are a culture-first company, that is working to redefine the veterinary lifestyle! We don’t just talk about it; we are living it! Equal Opportunity Employer Policy Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Patients over Profits - We are dedicated to designing a PBM solution that is ideal for your members and for you.
• Develop and implement program strategies to optimize outcomes, enhance client experience, and improve overall plan performance • Collaborate cross-functionally with internal stakeholders, including implementations, analytics, and account management teams, to align initiatives with client needs and objectives • Serve as the primary point of contact for clients regarding program performance, outcomes, and strategic recommendations, fostering strong client relationships and trust • Analyze data and trends to identify opportunities for program enhancement, cost savings, and quality improvement, leveraging insights to drive informed decision-making • Stay informed on industry trends, regulatory changes, and best practices in program management, incorporating relevant insights into program design and implementation • Develop and deliver client presentations, reports, and updates on program performance, demonstrating value and ROI to key stakeholders • Collaborate with clients to tailor programs and initiatives to meet their unique needs, ensuring alignment with organizational objectives and priorities • Foster a culture of continuous improvement and excellence within the team, promoting professional development, knowledge sharing, and accountability for achieving program objectives • Participate in client webinars, training sessions, and other educational forums, with occasional travel to client events as needed • Provide ongoing support, including interpreting plan design, resolving phone, written, and electronic inquiries, and addressing benefit and enrollment issues • Establish and maintain relationships with key client decision-makers, understand their goals, and determine how the organization can best help them achieve results • Manage and execute client contractual requirements and guarantees • Retain and grow client relationships • Maintain an understanding of industry trends and provide clients with insights and recommendations • Meet with clients to discuss trends, review relevant data, and offer recommendations with supporting rationale for strategies • Lead client discussions on industry trends, review performance data, and provide recommendations to support plan management strategies • Develop client relationship and strategy plans • Monitor key performance indicators and facilitate timely interventions • Analyze and evaluate reporting, and create ad-hoc reports as requested • Partner with client team members and internal support teams to deliver best-in-class client service • Support implementation of new clients, plan changes, and other setup requirements, including gathering requirements, building/coding, quality review, and testing • Collaborate with the Implementation team during client onboarding to ensure a seamless transition from implementation to client management • Identify and contribute to process improvement initiatives within the team • Provide guidance on internal and external collaborative projects and priorities
Anthesis is the world’s leading purpose driven, digitally enabled, science-based activator.
• Lead client engagements across the full lifecycle, from initial needs assessment to delivering measurable impact. • Build and direct cross-functional teams to ensure high-quality client delivery and outcomes. • Partner with clients to identify, frame, and address opportunities for sustainable performance improvement. • Guide clients through strategic, structural, operational, and management transformations to achieve lasting results. • Facilitate executive and cross-functional alignment to secure buy-in and resources for successful implementation. • Oversee research and analysis efforts, including data collection, synthesis, and interpretation to inform decision-making. • Conduct interviews with key stakeholders, including employees and leadership, to uncover insights and validate findings. • Design and lead workshops to foster collaboration and co-create solutions. • Diagnose organizational challenges, develop hypotheses, and formulate actionable solutions. • Prepare compelling business proposals and deliver strategic recommendations to client leadership. • Support implementation of solutions, ensuring clients have the tools, guidance, and support needed for success. • Lead and mentor project teams, including analysts and consultants, to drive performance and professional growth. • Serve as a trusted advisor to clients, building strong relationships and ensuring alignment throughout the engagement.
Role Description This role reports to the Senior Director of the Transformation Management Office (TMO) and is responsible for driving enterprise transformation by applying Organizational Change Management (OCM) and Performance Excellence principles. The position partners closely with Transformation Managers and business leaders, providing structured coaching, problem-solving, and hands-on support to ensure successful execution of strategic initiatives. Operating within Franklin Energy’s TMO, this role helps identify, shape, and accelerate high-impact transformation efforts that deliver sustainable value for employees, clients, and stakeholders. The individual collaborates across project teams to embed change management practices throughout the project lifecycle, using influence and partnership to ensure initiatives achieve lasting adoption and measurable results. This position blends change leadership, performance coaching, and practical execution, leading short, targeted improvement efforts (4–12 weeks) that enhance operational efficiency, financial performance, and client outcomes. The role ensures strategic priorities are effectively translated into tangible, sustainable business results. Essential Duties and Responsibilities - Change Enablement - Drive Change Adoption & Leadership Alignment - Partner with coach leaders to translate strategic priorities into actionable change plans and adopt new ways of working - Identify and address resistance with targeted, practical interventions - Design and execute communication strategies that reinforce clarity and momentum - Link Change to Business Outcomes - Connect behavior change to measurable business results, tracking adoption and its impact on delivery, efficiency, and quality - Ensure change initiatives are outcome-driven and aligned to operational and financial performance goals not solely activity-based - Support the development of a comprehensive TMO strategy - Develop change management strategies incorporating relevant technology and digital tools to deliver tangible business value against transformation roadmap - Identify methods to measure success in upskilled employees, enhanced employee engagement/ways of working and quantifiable operational efficiencies - Foster a culture of innovation through partnerships with business stakeholders at all levels, coaching them to champion and support change, ensuring readiness and enduring change adoption. - Change Delivery - Identify targeted improvement initiatives - Support the development of a clear case for change for TMO projects with Transformation Managers and Business Owners. - Analyze learning needs, develop training approaches and curricula, and lead the development and delivery of training courses as needed - Deliver High-Impact Results - Lead 4-12 week targeted improvement initiatives efforts that remove barriers to execution and accelerate results - Own and deliver quick-win initiatives that demonstrate visible value - Diagnose root causes of performance gaps and implement sustainable solutions - Embed Within Strategic Work - Integrate directly into priority programs and initiatives - Act as an on-the-ground problem solver to close execution gaps - Align cross-functional teams to improve speed, decision-making, and outcomes Success Measures - Improved adoption rates of key initiatives into measurable outcomes - Measurable delivery gains (speed, quality, cost efficiency) - Number and impact of improvement initiatives delivered - Reduction in execution barriers and decision bottlenecks - Stakeholder alignment and engagement levels Qualifications - Bachelor's degree in Business, related field, or equivalent work experience is preferred. - 7-10+ years of experience leading transformational change in support of a variety of cross-functional transformational initiatives. - Proven ability executing change management projects or workstreams including development of communications, training, and a variety of change strategies. - Experience in gathering and analyzing stakeholder insights to inform change strategies and performance improvement diagnostics. - Experience supporting a wide variety of project types including process improvement efforts, including digital and technology implementations. - Analytical and problem-solving skills, with the ability to utilize data to drive decision-making. - Ability to anticipate, identify and mitigate risks associated with transformation initiatives. - Experience in developing and tracking key performance indicators to measure success of change efforts with both financial and non-financial metrics derived from performance improvements. - Strong Experience with Performance Excellence, Transformational Change, Lean, Agile, or Six Sigma Required Skills, Knowledge and Abilities - Ability to lead through ambiguity - Cross-functional influence without direct authority - Change management and adoption strategy - Process improvement and problem-solving - Strong facilitation, influencing, and leadership coaching - Ability to move from strategy to execution quickly - Data-driven mindset with focus on outcomes Licenses & Certifications - Valid driver’s license - Prosci Certified – preferred - Advanced AI certifications – preferred Travel Requirements - Willingness to travel up to 30%
Pearson Virtual Schools, formerly Connections Education and a division within Pearson, is a leading provider of accountable, high-quality virtual education solu
• Drive revenue growth in current and future business models; ensure the creation and execution of effective sales plans that deliver customer value, learner progression and business growth, • Develop political maps and deep understanding of customer critical success factors such that they become an integral consulting partner for the client C-suite as they seek to meet their internal goals. • Work in close partnership with the Professional Services Team to continuously use qualitative and quantitative decision criteria to evaluate the viability of each enterprise level opportunity and make collaborative decisions to pursue only those that fit the mission, purpose, feasibility and profitability metrics. • Effectively represent Pearson suite of enterprise level product and service capabilities and work with customers to co-create business solutions that will help them achieve their goals and drive revenue growth for Pearson. • Stay current to communicate internally and externally on current key issues in the Higher Education sector, state-wide legislative issues and at each key institution they are partnered with within the territory. • Demonstrate a commitment to lifelong teaching and learning while supporting diversity, equity, and inclusion. • Ability to quickly engage with and understand departmental/divisional/executive positions, effectively communicate those to internal stakeholders and respectfully guide internal resources to obtain a positive result for the customer and revenue growth for Pearson. • Provide executive sales leadership driving expansion of current accounts and generate net new business sales with the strategic development and implementation of district sales plans. • Foster an environment to attract, engage, develop and retain best in class sales talent. • Train teams on planning, territory management & selling skills and provide developmental coaching for all direct reports. • Effectively represent Pearson suite of product and service options and work with sales teams to create solutions that will help them achieve their goals and drive revenue growth for Pearson. • Build relationships at program level, aimed at account growth through programmatic solutions. • Support Diversity, Equity and Inclusion (DEI) initiatives.
The #1 supply chain platform delivering more growth, less waste and amazing customer experiences. #Fulfillyourpotential
Role Description Blue Yonder, a leading supply chain software company, is seeking a motivated and experienced Services Partner to join our Sales team. The ideal candidate will be responsible for driving services revenue and ensuring successful implementations of Blue Yonder’s solutions with our major customers. This is an exciting opportunity for an individual who is passionate about sales, customer success, and driving revenue. Scope Blue Yonder is seeking a Sr Client Partner for North America Services Sales focusing on Supply Chain Planning and Execution Solutions with emphasis on AI/ML based algorithms. - The Client Partner plays a pivotal role in working with Blue Yonder Customers to support SaaS Subscriptions and lead the Services Sales selling for their assigned opportunities. - The role’s primary objectives are to position a value-based selling approach with our industry leading solutions and collaboratively work with the Partner eco-system, when applicable, to drive incremental growth for the company. - BY is making a transition from our current solutions to SaaS Native Cognitive Solutions. Knowledge of our current solution stack is preferred. What you’ll do - Be regarded as the Subject Matter Expert on implementing Blue Yonder’s Supply Chain planning solutions – with background in one of the following sub-verticals: Grocery / CPG / Life Sciences. - Exposure to BY’s AI/ML based solutions (or similar industry solutions) would be preferred. - Own the overall Services Sales strategy for assigned solution suite and opportunities. - Support Request for Proposals (RFPs) for new sales opportunities and engage directly with prospective customers, helping to position BY Software solutions and services. - Collaborate with all internal Blue Yonder business functions i.e. Sales Leadership, Customer Executives, and Customer Success teams to develop an effective sales strategy prior to sales engagement, and ensure efficiency during the sales cycle to drive profitable outcomes for Blue Yonder. - Provide insights and support to the Sales Leadership and/or Customer Executive during a sales cycle. - Develop high level implementation plans and effort estimates based on our recommended best practices, focusing on quick time to value in support of software sales cycles. - Work closely with the customers in discovery sessions and ongoing follow-up discussions to ensure clear, unambiguous definition of scope and deliverables for the software implementation by the delivery teams. - Conduct Services workshops for prospective customers highlighting the value of Blue Yonder’s services in addressing customer’s business challenges and needs with Blue Yonder solutions. - Establish relationships with the key decision makers to negotiate services contracts and facilitate successful sales outcomes. - Work with Customer Success and marketing to develop collateral on implementation approaches and promote Blue Yonder events and trade shows. - Develop template plans, SOW Templates and services sales collaterals and help ramp up other team members and new hires on the team. - Works with Partners to identify opportunities and create demand through lead generation activities, product & services launch campaigns, and targeted account selling strategies in existing and opportunistic markets for assigned Solutions. Qualifications - Professional Services sales experience within a software and/or consultative company is required, with demonstrated success managing complex, end‑to‑end, program‑based sales cycles across multiple stakeholders. - Combination of 15 years’ relevant experience either positioning implementation services in support of Software Sales / evaluating need for implementation services (as a customer/partner) / previous experience in a formal sales / account management role. - Exposure to industry specific planning processes for Retail / Mfg. - Relevant work experience implementing BY portfolio supply chain solutions is highly desirable. - Exposure to new AI/ML based Solutions is preferred. - Ability to thrive in an extremely fast-paced, high-pressure, high-visibility role and handle multiple priorities. - Superior analytical skills, technical aptitude and attention to detail. - Current experience in a high growth enterprise software company, with SaaS/Cloud business models. - Strong Leadership skills and ability to influence. - Strong communication, reporting and presentation skills to large groups of people and C-Suite. - Ability to work in a fast-paced environment and handle multiple priorities. - Strong interpersonal skills and ability to build relationships with customers and partners. - Able to travel as required; minimum 25% travel expected. Benefits - Comprehensive Medical, Dental and Vision. - 401K with Matching. - Flexible Time Off. - Corporate Fitness Program. - A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more.
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.
Role Description Navitus Health Solutions is seeking a Sr. Coordinator, Client Audits to join our team! The Sr. Coordinator, Client Audits is responsible for providing administrative, technical and process support for client audit functions. This role requires analytical skills, strong attention to detail, spreadsheet administration, and basic knowledge of standard audit practices. - Provides client audit administration support and coordination for audit activities. - Serves as point of contact to account management when client audit requests are received. - Accountable for coordination and/or facilitation of deliverables including schedules, identifying client demographics and IDs for data gathering, preparing templates, updating policy and procedures, and internal communications. - Administer all Service Requests and serve as initial point of contact for inquiries by analytics for all data extractions. - Accountable for validating accuracy of data criteria and reporting formats, per audit requirements. - Prepares audit deliverables and performs initial quality review ensuring deliverables comply with audit criteria. - Accountable for administering the SharePoint site used for inventory, tracking, and recording audit related activities. - Supports Manager, Client Audits, account management, and organizational SMEs with coordination of schedules, deliverables, communications, inventory, and reporting. - Serves as a SME to support and/or respond to client inquiries. - Develops knowledge in Navitus audit practices to better understand upstream and downstream processes. - Administers end to end audit activities and processes with precision and accuracy. - Identifies potential process improvements and works closely with the Manager, Client Audits to modify, test, inform, and/or implement. - Assists the Manager, Client Services in subsequent Corrective Action activities if/when applicable. - Participates in internal audit meetings to support in taking minutes, documentation, and other tasks as assigned. - Other duties as assigned. Qualifications - Associate or bachelor’s degree, preferably in Business, Accounting, or Finance OR 5 or more years equivalent experience. - Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint) knowledge is required. - Advanced Microsoft Office tools recommended or preferable. - Participate in, adhere to, and support compliance program objectives. - The ability to consistently interact cooperatively and respectfully with other employees. Requirements - Pay Range: USD $51,408.70 - USD $61,200.83 /Yr. - STAR Bonus % (At Risk Maximum): 5.00 - Salaried Non-Management except pharmacists. - Work Schedule: M-F 8am to 5pm CT. - Remote Work Notification: Navitus is unable to offer remote work to residents of certain states. Benefits - Top of the industry benefits for Health, Dental, and Vision insurance. - 20 days paid time off. - 4 weeks paid parental leave. - 9 paid holidays. - 401K company match of up to 5% - No vesting requirement. - Adoption Assistance Program. - Flexible Spending Account. - Educational Assistance Plan and Professional Membership assistance. - Referral Bonus Program – up to $750!
With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Role Description Are you looking for a flexible career with real growth potential? Globe Life AO is seeking motivated professionals who want more than just another job. This fully remote opportunity allows you to develop valuable skills, earn competitive income, and grow professionally while working from home. What You’ll Be Doing: - Guide new clients through the enrollment and onboarding process - Answer questions and provide personalized benefit recommendations - Build professional relationships and establish long-term client trust - Develop tailored solutions aligned with each client’s needs and goals - Manage appointments and maintain organization in a remote work environment Qualifications - Strong communication and interpersonal skills - Self-motivation and accountability while working remotely - Ability to learn quickly and adapt in a fast-paced environment - Confidence working independently while collaborating with a team - Customer service or sales experience is helpful but not required (training is provided) Requirements - No prior industry experience required Benefits - Union representation - Medical reimbursement programs - Life insurance coverage - Weekly pay and performance bonuses - Comprehensive training and mentorship - Performance-based rewards - Travel opportunities - Team recognition programs - Clear paths for professional growth with leadership development and mentorship Company Description This opportunity goes beyond a traditional role. It offers flexibility, professional growth, and the ability to build a meaningful career while helping individuals and families access important benefit programs. You will be supported by mentorship, structured training, and a team-focused environment designed to help you succeed.
• The Service Center Client Manager (SCCM) serves as a strategic leader and trusted advisor responsible for delivering exceptional client experiences and building strong, lasting partnerships. • Acting as the primary point of contact for a portfolio of clients, this role champions client needs, drives process improvements, and ensures Service Center performance meets and exceeds expectations. • The SCCM collaborates cross-functionally with Operations, Quality, Training, Sales, Client Services, and Implementation teams to translate client feedback into actionable solutions. • This role plays a critical part in resolving challenges, supporting successful client launches, and maintaining service excellence during high-impact periods such as Annual Enrollment. • Build and maintain strong relationships, ensuring client goals and service expectations are consistently exceeded. • Lead proactive client meetings to review performance, identify opportunities, and align on strategic initiatives. • Analyze service trends and root causes to identify areas for improvement. • Develop and implement high-impact process improvements that enhance operational efficiency and client satisfaction. • Partner with internal teams to enhance service delivery. • Ensure alignment between client expectations and internal execution. • Manage and resolve client escalations with urgency and professionalism. • Prepare and deliver client-facing reports and presentations. • Leverage data and storytelling to communicate performance, highlight successes, and identify improvement opportunities.
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