Blue Yonder

• Maintain and optimize CRM (e.g., Salesforce) configuration, data quality, user adoption and process flows • Drive accurate, timely sales forecasting and pipeline reporting for leadership and quarterly/annual planning • Develop and maintain sales dashboards, KPIs and regular performance reports (Power BI/Tableau/Excel) • Lead territory design, quota allocation and compensation plan administration in partnership with HR/Finance • Standardize and document sales processes (lead-to-cash, opportunity stages, handoffs) and champion continuous improvement • Support sales enablement: onboarding, playbooks, proposal/quote templates and training for tools and process changes • Manage CPQ and quoting process, integrations and automation. • Conduct root-cause analysis on deal slippage, forecasting variance, win/loss and churn drivers • Partner with Marketing and Customer Success to measure and optimize lead-to-opportunity and opportunity-to-close conversion rates • Manage ad hoc analytics and business cases to support strategic commercial initiatives and senior leadership decisions • Coordinate cross-functional projects • Mentor and develop junior Sales Ops staff

Role Description Seeking a successful, strategic Account Manager with previous supply chain management solutions sales experience at the enterprise-level ($2B annual revenue and above) to sell software solutions primarily into CPG accounts. Location: US-Remote with the ability to travel up to 50% What You’ll Do: - Prospect and develop early stage sales opportunities for your assigned accounts - Achieve / exceed quota targets annually - Actively understand each named customer’s technology footprint, strategic growth plans, technology strategy and its competitors to remain updated on key industry trends and issues impacting the customer or prospect - Conduct weekly customer discovery sessions to gain valuable insight at prospect accounts - Construct and deliver innovative customer presentations to position Blue Yonder solutions which can help them achieve or exceed their goals - Deliver Blue Yonder’s unique value proposition to customers - Understand Value Engineering (VE), benchmarking and ROI data and how they support the customer’s decision process - Work with Sales and VE to deploy tools effectively - Possess a humble, hungry and smart approach to selling that translates to a consultative sales approach Qualifications - Bachelor’s degree and 10+ years large software company experience with success selling enterprise-level, complex software sales - Cloud and ERP sales experience; supply chain management solutions + license and services experience - Proven quota attainment record ($2M annual quota achievement and above) - Proven experience selling Consulting, Cloud and Education Services ($200K and above) - Experience in a team-based selling environment - Exceptional presentation, facilitation, communication and negotiation skills Requirements The base salary range for this position is $130,000 - $150,000. The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position. Benefits - Comprehensive Medical, Dental and Vision - 401K with Matching - Flexible Time Off - Corporate Fitness Program - A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more Company Description At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options. We are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Role Description You will lead end-to-end solution delivery across Blue Yonder Network product areas — from business process design and configuration through go‑live support. Acting as the primary liaison between project teams, customers, and internal Product Management, you will translate business requirements into functional specifications, identify expansion opportunities, and ensure successful knowledge transfer to operations and customer teams. - Lead end-to-end delivery of solutions across Blue Yonder Network product areas, including business process design, system configuration, testing, deployment and go‑live support. - Serve as the primary liaison between project teams, customer stakeholders and internal Product Management; manage expectations and facilitate timely decisions. - Elicit, analyse and translate business requirements into clear functional specifications, configuration guides and acceptance criteria. - Design and document solution blueprints, process flows, integration patterns and deployment approaches that meet functional and non‑functional requirements. - Drive configuration and system setup activities, ensuring solutions are aligned to business process requirements and product capabilities. - Support and lead workshops, user acceptance testing (UAT), training sessions and knowledge-transfer activities; create handover documentation for support and operations teams. - Identify and quantify expansion and upsell opportunities based on customer processes and solution fit; communicate opportunities to Sales/Product Management. - Coordinate cross-functional teams (implementation, QA, product, support) to resolve technical issues, risks and blockers. - Define cutover, migration and rollback plans; provide on-site or remote go‑live support and stabilization until ownership is transferred. - Create and maintain project artifacts: functional specs, configuration matrices, runbooks, test cases, and post‑implementation reviews. - Mentor junior architects and consultants; promote repeatable patterns and best practices to improve delivery efficiency and quality. Qualifications - 4+ years’ experience delivering end‑to‑end customer solutions (adjust for seniority as needed). - Proven experience working on implementation/configuration projects and supporting go‑lives, preferably for supply‑chain, logistics or network SaaS platforms. - Strong skills in business process mapping and translating processes into system configuration and functional specifications. - Demonstrated customer-facing experience — workshops, UAT, executive briefings and training. - Experience coordinating cross-functional delivery teams and managing stakeholder expectations. - Excellent written and verbal communication skills; ability to present technical concepts to non-technical audiences. Requirements - Solution design and functional specification authoring. - System configuration and implementation best practices. - Integration technologies and patterns (APIs, EDI, webhooks, messaging). - Data mapping, transformation and validation techniques. - Basic scripting or SQL for troubleshooting and data fixes. - Familiarity with cloud-hosted SaaS environments, deployment and operational handover. - Test planning and UAT support. - Observability and incident handover basics. Benefits - Comprehensive Medical, Dental and Vision. - 401K with Matching. - Flexible Time Off. - Corporate Fitness Program. - A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more.

Role Description The Sales Services Advisor is a sales overlay role within Blue Yonder's Professional Services Sales organization specializing in premium support and application managed services (AMS) offerings. This position is responsible for driving bookings for Blue Yonder’s CX Subscription Services (Enhanced Support & Managed Services offering) across an installed base and net new customers. The role owns ultimate accountability for developing and executing a territory plan that achieves overall pipeline and booking targets and will be primarily engaged in the pursuit of and closing opportunities. Requires in-depth experience and knowledge of managed services including solutioning, scoping/pricing, and contracting. The role partners closely with Client Partners, Account Executives, Services Delivery, and Customer Success to identify, shape, and close recurring services opportunities that help customers stabilize, optimize, and continuously improve their Blue Yonder solutions post Go-Live. What You'll Be Doing - Sales Ownership & Pipeline Management - Carry a CX Subscription territory booking target focused on Enhanced Support and Application Managed Services. - Build, manage, and forecast a qualified services pipeline across assigned territories and accounts. - Own opportunity strategy and execution for services deals, from early identification through close. - Drive bookings, recurring revenue growth, and margin-aligned deal structures. - Sales Execution & Client Engagement - Act as the primary services sales lead supporting Client Partners and Account Executives on Enhanced Support and AMS opportunities. - Lead and participate in customer discovery sessions focused on operational pain points, system adoption, stability, and performance. - Serve as a customer-facing SME, driving executive-level conversations and clearly articulating the value of Managed Services. - Position Enhanced Support and AMS as critical enablers of supply chain resilience, system reliability, and continuous improvement. - Solutioning, Pricing & Deal Structuring - Lead solution design for Enhanced Support and AMS offerings, aligning scope to customer maturity, complexity, and business outcomes. - Translate Blue Yonder product usage, support trends, and operational challenges into clearly defined service scopes. - Develop pricing models, multi-year commercial structures, and business cases aligned to Blue Yonder services margin targets. - Own the creation and review of proposals, Statements of Work (SOWs), and services contract components. - Partner with Legal, Finance, and Services Delivery to negotiate scope, pricing, and commercial terms and drive deals to closure. - Territory & Account Planning - Collaborate with Client Partners to develop joint territory and account plans focused on expanding recurring services revenue. - Identify whitespace opportunities across Blue Yonder’s install base, including post-implementation stabilization, optimization, and transformation services. - Proactively target accounts with high operational complexity, frequent change, or limited internal support capacity. - Sales Enablement & Offering Evolution - Contribute to the development and execution of Blue Yonder services sales plays, messaging, and value propositions. - Enable Client Partners and account teams on Enhanced Support and AMS positioning, differentiation, and when-to-sell signals. - Provide structured market feedback to Services Leadership and Delivery on customer needs, adoption challenges, and competitive dynamics. Qualifications - 8+ years of experience in enterprise software, professional services sales, or managed services sales. - Deep experience in Managed Services to drive client outcomes and address operational needs, along with experience selling, solutioning, scoping, pricing, and contracting managed services. - MUST have proven success in a sales overlay and/or quota-carrying role selling recurring services, post-go-live support offerings. - Demonstrated ability to lead complex, multi-stakeholder deal cycles. - Strong commercial acumen, including pricing, margin management, and contract structuring. - Executive-level communication, storytelling, and consultative selling skills. Preferred Experience - Strong understanding of Blue Yonder or Supply Chain Solutions. - Prior experience with Blue Yonder or Supply Chain implementations, support, or consulting engagements. - Experience selling into large, complex supply chain organizations (retail, manufacturing, logistics, or distribution). - Familiarity with supply chain execution and planning operations. - Experience selling multi-year managed services or outcome-based support models. - Background working in matrixed, global enterprise organizations. Requirements - The base annual salary for this position is $137,126.93 - $172,873.06. - Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. - This role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position. Benefits - Comprehensive Medical, Dental and Vision. - 401K with Matching. - Flexible Time Off. - Corporate Fitness Program. - Wellbeing Days. - A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more.

Role Description Blue Yonder is currently seeking a Sr. Collections Specialist to join the Order to Cash team. The role will be based in Poland. Scope: - Manage a ledger of customer accounts and ensure timely payment of invoices to contracted terms. - Field queries from customers and manage resolution of disputes with internal teams. Our current technical environment: - Systems used include Workday, Salesforce, Excel. What you’ll do: - Pursue payment of invoices and related credits, debits, cash on account, etc. for assigned accounts. - Resolve client issues and disputes, directing appropriately to initiating departments. - Follow up with those departments to ensure timely resolution and collections of cash. - Articulate communications through phone calls, emails, and dunning letters as appropriate. - Manage a heavy portfolio of accounts across the UK and Poland. - Run AR Aging reports, analyze and prioritize, and plan your work effectively and efficiently. - Communicate major disputes and payment delays to management when appropriate. - Collaborate with other Order to Cash departments, including but not limited to Credit Approvals, Billing, and Contract Entry. Qualifications - Around 3 years A/R collections experience required. - Fluent in English. - Advanced systems knowledge in the area of Accounts Receivable. - Knowledge of A/R reconciliations and adjustments. - Intermediate Excel experience. Requirements - Salary: 6,679 - 8154 PLN per month (Gross). - Location: Poland, remote first with access to office. Company Description Our Values: If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: - Core Values. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Lead a broad team of industry solution marketers setting team priorities and mentoring the development of individuals so that the organization delivers on corporate priorities and long-term business outcomes • Collaborate with peers in marketing and sales to create messaging and content frameworks / templates for delivering value-oriented messaging, and technical messages, to sellers, buyers, partners, market pundits and individuals • Create and execute multi-channel prong initiatives – including managing industry solution launches – that drive pipeline, digital and thought leadership • Serve as the subject matter expert in marketing on industries, supporting sales and marketing initiatives and providing insights on how to take advantage of market and competitive changes • Work with cross-functional stakeholders to translate new capabilities for a range of solutions and define an integrated approach into outcome-oriented messaging and content used in sales, awareness and demand generation • Evaluate opportunities to take share and deposition competitors, working with competitive intelligence, sales and partners • Serve as a spokesperson for the solution area, internally and externally, supporting engagements with analysts, press, industry pundits, partners and customers

Role Description At Blue Yonder, we are transforming how organizations access, understand, and act on critical supply chain intelligence. Our mobile ecosystem delivers real-time, AI-driven insights and empowers enterprise decision-making on the go through secure, performant, and beautifully crafted experiences on both iOS and Android. As a Staff Mobile Engineer, you will serve as the technical architect and hands-on expert driving the evolution of our cross-platform mobile platform. This is an individual contributor role with significant technical leadership responsibility. You will guide architectural direction, lead complex initiatives, and set engineering standards while remaining deeply involved in the code. You will collaborate closely with engineers across the U.S. and India, shaping best practices and ensuring technical excellence across the mobile ecosystem. A core responsibility of this role is to understand and champion Blue Yonder’s Mobile Studio platform. You will be responsible for guiding its architecture, governing patterns and standards, enabling product teams to onboard successfully, and ensuring the platform remains modern, performant, and developer-friendly. You will serve as a primary technical advisor for teams building on Mobile Studio, helping them build scalable and maintainable mobile experiences across the Blue Yonder product landscape. You will: - Architect, implement, and evolve a high-performance cross-platform mobile application using React Native to deliver seamless device-agnostic experiences. - Provide technical leadership across engineering teams, making key architectural decisions, performing deep technical reviews, and guiding engineers without direct people management responsibilities. - Understand, shape, and champion Blue Yonder’s Mobile Studio platform, ensuring consistent implementation patterns, guiding teams as they onboard, and driving long-term platform scalability and developer experience. - Define and maintain scalable mobile architectures that support multi-tenant enterprise-grade supply chain workflows. - Drive cross-platform strategy and technology patterns that improve performance, maintainability, and long-term sustainability. - Integrate and optimize Azure cloud services to power real-time shipment tracking, inventory visibility, predictive analytics, and edge-aware workflows. - Lead identity and security implementation, including AAD, OIDC, and evolving authentication standards such as Gravitee. - Champion performance, security, and reliability by profiling and optimizing startup time, memory usage, rendering performance, and network throughput. - Work closely with product, UX and UI, backend, cloud, and platform teams to align technical execution with customer and business value. - Establish engineering best practices, architectural guardrails, and CI and CD patterns for mobile delivery at scale. This role offers the opportunity to define the technical foundation of Blue Yonder’s mobile strategy, influence platform-wide decisions, and build a world-class enterprise mobile experience at scale. Qualifications - Mobile Engineering and Architecture - Min of 7+ years designing, building, and maintaining large-scale mobile applications using React Native, Swift, and Kotlin. - Proven track record of delivering visually polished and resilient apps with strong long-term maintainability. - Expertise designing scalable and flexible mobile architectures for iOS and Android using modern tools and best practices. - Experience evaluating and adopting cross-platform technologies to improve performance, maintainability, and developer experience. - Skilled in performance profiling, memory management, startup optimization, and overall app responsiveness at scale. Requirements - Technical Leadership, Systems, and Security - Senior or staff-level individual contributor experience providing architectural direction, conducting deep technical reviews, and mentoring engineers across distributed teams. - Strong understanding of backend systems and microservices, ideally with Node.js and TypeScript. - Skilled in REST API design, integration with cloud services, and working with NoSQL databases such as MongoDB. - Hands-on experience implementing authentication and identity solutions including AAD, OIDC, and evolving IAM platforms such as Gravitee. - Experience establishing engineering best practices, coding standards, architectural guardrails, and platform-wide patterns. - DevOps, Quality, and Cross-Functional Collaboration - Experience building CI and CD pipelines with GitHub Actions and managing mobile releases through App Store Connect and Google Play Console. - Strong advocate for quality with experience in unit, integration, and end-to-end testing using WebdriverIO, Appium, and SauceLabs. - Effective collaborator with product, UX and UI, backend, cloud, and platform teams. - Strong communicator able to translate business needs into scalable technical solutions and mobile experiences that deliver customer and enterprise value. Benefits - Comprehensive Medical, Dental and Vision - 401K with Matching - Flexible Time Off - Corporate Fitness Program - Wellbeing Days - A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

• Own and scale Blue Yonder’s global ISV Partner Program, including partner segmentation, program structure, onboarding, enablement, governance, performance management, and ongoing partner engagement. • Develop and execute partner business plans that align ISV, consulting services, and GSI partner motions with Blue Yonder’s strategic priorities, sales targets, industry focus areas, and market messaging. • Lead go-to-market collaboration with marketing and sales teams to create integrated partner campaigns, co-sell plays, field activation plans, events, and demand-generation programs that drive qualified pipeline and revenue growth. • Build and maintain trusted executive relationships with ISV partners, consulting services partners, GSIs, and internal Blue Yonder stakeholders across sales, marketing, product, alliances, and customer success. • Manage, coach, and develop direct reports by setting clear priorities, establishing goals and metrics, supporting career development, and fostering a high-performance, collaborative team culture. • Drive cross-functional alignment and execution across partner initiatives, ensuring clear ownership, timelines, communication, and accountability for key deliverables. • Partner with product and solution teams to identify joint solution opportunities, partner integrations, innovation priorities, and differentiated offerings that enhance customer value. • Establish program metrics and reporting mechanisms to measure partner performance, including pipeline contribution, revenue impact, enablement progress, campaign effectiveness, and partner engagement. • Coordinate partner enablement activities, including training, community calls, webinars, field education, sales plays, and partner-facing resources that support adoption and activation. • Represent Blue Yonder in partner meetings, executive briefings, industry events, and speaking engagements, clearly articulating Blue Yonder’s value proposition and partner ecosystem strategy. • Develop global and regional approaches for ISV partner activation, ensuring consistency in program execution while allowing flexibility for local market dynamics and field priorities. • Collaborate with regional sales leaders, field alliance teams, industry teams, and services leaders to identify partner-led opportunities and accelerate customer engagement. • Support joint go-to-market motions across ISVs, consulting services partners, and GSIs to improve market coverage, solution differentiation, and customer outcomes. • Provide regular updates to internal stakeholders on partner strategy, program performance, field engagement, partner enablement, and areas for improvement.

• Develop and execute partner account strategies aligned to Blue Yonder’s go-to-market (GTM) priorities, with a strong focus on global systems integrators (SI) across key industries such as Retail, Manufacturing, and Logistics • Establish and maintain a strong operating cadence with SI and partner leadership, as well as Blue Yonder sales teams, to align on pipeline, priorities, and joint opportunities • Partner closely with sales teams and SI partners to support account planning, deal execution, and co-sell motions, helping progress opportunities and remove blockers throughout the sales cycle • Coordinate cross-functional resources (sales, marketing, product, and industry teams) to enable SI and partner ecosystems and support successful deal execution and customer outcomes • Drive joint go-to-market initiatives with SI partners and the broader partner ecosystem, including co-selling, co-marketing, and field engagement activities that increase demand and accelerate revenue • Support SI partner enablement by ensuring readiness across solution positioning, sales engagement, and delivery lifecycle in collaboration with internal teams • Provide visibility into SI and partner-driven pipeline, including tracking deal progress, identifying risks, and escalating issues as needed to maintain momentum • Serve as a key partner-facing resource across SI and consulting partners, bringing customer insights, market feedback, and opportunity intelligence to internal stakeholders.

Role Description Blue Yonder is looking for an Account Executive with passion, high energy, knowledge of Supply Chain, deep insights into Order Management Systems, and extensive sales experience within the software industry, to join our vibrant and successful team in North America. This role is responsible for establishing customer relationships (C-level), understanding business needs, and developing end-to-end account plans and strategies to expand Blue Yonder’s penetration into new and existing accounts. This is an individual contributor role focused on targeting opportunities, developing account-specific sales strategies, and closing new opportunities. Location: US-Remote with the ability to travel up to 50% What You’ll Do: - Develop and execute strategic account plans to grow revenue in assigned major accounts and new logo targets - Build and maintain trusted relationships with executive and C-level stakeholders, understanding their strategic priorities and how Blue Yonder solutions drive business outcomes - Qualify, develop, and close complex enterprise software opportunities — with emphasis on Supply Chain and Order Management System (OMS) solutions & returns - Drive end-to-end sales cycles: discovery, solution alignment, commercial modeling, negotiation, contracting and deal closure - Partner with internal teams (solutions engineering, customer success, product, marketing, legal) to create compelling proposals, pilots, and proofs-of-value that accelerate customer adoption - Map account landscapes, identify expansion and cross-sell opportunities, and proactively manage pipeline to meet and exceed quota - Provide market and competitive intelligence back to product and GTM teams to influence roadmap and positioning - Maintain accurate activity and opportunity records in CRM and forecast consistently - Represent Blue Yonder at executive briefings, industry events, and customer forums Qualifications - 8+ years of quota-carrying enterprise software sales, with demonstrated success selling to major accounts and closing large deals - Deep knowledge of Supply Chain concepts and demonstrable experience or strong familiarity with Order Management Systems (OMS) and related fulfillment/order orchestration and return technologies - Experience engaging and influencing C-level and senior executive decision makers - Strong commercial acumen: ability to build business cases, ROI analyses, and value-based selling motions - Excellent communication, presentation, negotiation and stakeholder management skills - Experience working independently as an individual contributor and managing complex multi-stakeholder sales cycles - Bachelor’s degree (or equivalent) in Business, Supply Chain, Engineering, Computer Science, or related field Requirements - #LI-REMOTE - *LI-HB1 Benefits - Comprehensive Medical, Dental and Vision - 401K with Matching - Flexible Time Off - Corporate Fitness Program - A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more Company Description At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options. We are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.