• Lead client engagements across the full lifecycle, from initial needs assessment to delivering measurable impact. • Build and direct cross-functional teams to ensure high-quality client delivery and outcomes. • Partner with clients to identify, frame, and address opportunities for sustainable performance improvement. • Guide clients through strategic, structural, operational, and management transformations to achieve lasting results. • Facilitate executive and cross-functional alignment to secure buy-in and resources for successful implementation. • Oversee research and analysis efforts, including data collection, synthesis, and interpretation to inform decision-making. • Conduct interviews with key stakeholders, including employees and leadership, to uncover insights and validate findings. • Design and lead workshops to foster collaboration and co-create solutions. • Diagnose organizational challenges, develop hypotheses, and formulate actionable solutions. • Prepare compelling business proposals and deliver strategic recommendations to client leadership. • Support implementation of solutions, ensuring clients have the tools, guidance, and support needed for success. • Lead and mentor project teams, including analysts and consultants, to drive performance and professional growth. • Serve as a trusted advisor to clients, building strong relationships and ensuring alignment throughout the engagement.

• Lead client engagements across the full lifecycle, from initial needs assessment to delivering measurable impact. • Build and direct cross-functional teams to ensure high-quality client delivery and outcomes. • Partner with clients to identify, frame, and address opportunities for sustainable performance improvement. • Guide clients through strategic, structural, operational, and management transformations to achieve lasting results. • Facilitate executive and cross-functional alignment to secure buy-in and resources for successful implementation. • Oversee research and analysis efforts, including data collection, synthesis, and interpretation to inform decision-making. • Conduct interviews with key stakeholders, including employees and leadership, to uncover insights and validate findings. • Design and lead workshops to foster collaboration and co-create solutions. • Diagnose organizational challenges, develop hypotheses, and formulate actionable solutions. • Prepare compelling business proposals and deliver strategic recommendations to client leadership. • Support implementation of solutions, ensuring clients have the tools, guidance, and support needed for success. • Lead and mentor project teams, including analysts and consultants, to drive performance and professional growth. • Serve as a trusted advisor to clients, building strong relationships and ensuring alignment throughout the engagement.

Role Description This role reports to the Senior Director of the Transformation Management Office (TMO) and is responsible for driving enterprise transformation by applying Organizational Change Management (OCM) and Performance Excellence principles. The position partners closely with Transformation Managers and business leaders, providing structured coaching, problem-solving, and hands-on support to ensure successful execution of strategic initiatives. Operating within Franklin Energy’s TMO, this role helps identify, shape, and accelerate high-impact transformation efforts that deliver sustainable value for employees, clients, and stakeholders. The individual collaborates across project teams to embed change management practices throughout the project lifecycle, using influence and partnership to ensure initiatives achieve lasting adoption and measurable results. This position blends change leadership, performance coaching, and practical execution, leading short, targeted improvement efforts (4–12 weeks) that enhance operational efficiency, financial performance, and client outcomes. The role ensures strategic priorities are effectively translated into tangible, sustainable business results. Essential Duties and Responsibilities - Change Enablement - Drive Change Adoption & Leadership Alignment - Partner with coach leaders to translate strategic priorities into actionable change plans and adopt new ways of working - Identify and address resistance with targeted, practical interventions - Design and execute communication strategies that reinforce clarity and momentum - Link Change to Business Outcomes - Connect behavior change to measurable business results, tracking adoption and its impact on delivery, efficiency, and quality - Ensure change initiatives are outcome-driven and aligned to operational and financial performance goals not solely activity-based - Support the development of a comprehensive TMO strategy - Develop change management strategies incorporating relevant technology and digital tools to deliver tangible business value against transformation roadmap - Identify methods to measure success in upskilled employees, enhanced employee engagement/ways of working and quantifiable operational efficiencies - Foster a culture of innovation through partnerships with business stakeholders at all levels, coaching them to champion and support change, ensuring readiness and enduring change adoption. - Change Delivery - Identify targeted improvement initiatives - Support the development of a clear case for change for TMO projects with Transformation Managers and Business Owners. - Analyze learning needs, develop training approaches and curricula, and lead the development and delivery of training courses as needed - Deliver High-Impact Results - Lead 4-12 week targeted improvement initiatives efforts that remove barriers to execution and accelerate results - Own and deliver quick-win initiatives that demonstrate visible value - Diagnose root causes of performance gaps and implement sustainable solutions - Embed Within Strategic Work - Integrate directly into priority programs and initiatives - Act as an on-the-ground problem solver to close execution gaps - Align cross-functional teams to improve speed, decision-making, and outcomes Success Measures - Improved adoption rates of key initiatives into measurable outcomes - Measurable delivery gains (speed, quality, cost efficiency) - Number and impact of improvement initiatives delivered - Reduction in execution barriers and decision bottlenecks - Stakeholder alignment and engagement levels Qualifications - Bachelor's degree in Business, related field, or equivalent work experience is preferred. - 7-10+ years of experience leading transformational change in support of a variety of cross-functional transformational initiatives. - Proven ability executing change management projects or workstreams including development of communications, training, and a variety of change strategies. - Experience in gathering and analyzing stakeholder insights to inform change strategies and performance improvement diagnostics. - Experience supporting a wide variety of project types including process improvement efforts, including digital and technology implementations. - Analytical and problem-solving skills, with the ability to utilize data to drive decision-making. - Ability to anticipate, identify and mitigate risks associated with transformation initiatives. - Experience in developing and tracking key performance indicators to measure success of change efforts with both financial and non-financial metrics derived from performance improvements. - Strong Experience with Performance Excellence, Transformational Change, Lean, Agile, or Six Sigma Required Skills, Knowledge and Abilities - Ability to lead through ambiguity - Cross-functional influence without direct authority - Change management and adoption strategy - Process improvement and problem-solving - Strong facilitation, influencing, and leadership coaching - Ability to move from strategy to execution quickly - Data-driven mindset with focus on outcomes Licenses & Certifications - Valid driver’s license - Prosci Certified – preferred - Advanced AI certifications – preferred Travel Requirements - Willingness to travel up to 30%

• Drive revenue growth in current and future business models; ensure the creation and execution of effective sales plans that deliver customer value, learner progression and business growth, • Develop political maps and deep understanding of customer critical success factors such that they become an integral consulting partner for the client C-suite as they seek to meet their internal goals. • Work in close partnership with the Professional Services Team to continuously use qualitative and quantitative decision criteria to evaluate the viability of each enterprise level opportunity and make collaborative decisions to pursue only those that fit the mission, purpose, feasibility and profitability metrics. • Effectively represent Pearson suite of enterprise level product and service capabilities and work with customers to co-create business solutions that will help them achieve their goals and drive revenue growth for Pearson. • Stay current to communicate internally and externally on current key issues in the Higher Education sector, state-wide legislative issues and at each key institution they are partnered with within the territory. • Demonstrate a commitment to lifelong teaching and learning while supporting diversity, equity, and inclusion. • Ability to quickly engage with and understand departmental/divisional/executive positions, effectively communicate those to internal stakeholders and respectfully guide internal resources to obtain a positive result for the customer and revenue growth for Pearson. • Provide executive sales leadership driving expansion of current accounts and generate net new business sales with the strategic development and implementation of district sales plans. • Foster an environment to attract, engage, develop and retain best in class sales talent. • Train teams on planning, territory management & selling skills and provide developmental coaching for all direct reports. • Effectively represent Pearson suite of product and service options and work with sales teams to create solutions that will help them achieve their goals and drive revenue growth for Pearson. • Build relationships at program level, aimed at account growth through programmatic solutions. • Support Diversity, Equity and Inclusion (DEI) initiatives.