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UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Role Description The Agile Practitioner 3 is a strategic, senior-level role responsible for driving Agile adoption, delivery excellence, and transformation across enterprise-scale, complex initiatives. This role operates at the intersection of product, engineering, data science, and business teams, ensuring effective execution of Agile practices while delivering high-impact outcomes. The individual will work closely with cross-functional stakeholders to enable end-to-end delivery, optimise team performance, and foster a culture of continuous improvement. Experience in Data Science, AI/ML, or Generative AI initiatives, as well as exposure to Claims and Payment Integrity in the US Healthcare payer domain, will be an added advantage. Primary Responsibilities - Agile Delivery & Execution - Lead and drive Agile delivery across multiple teams/programmes, ensuring alignment with enterprise goals - Facilitate key Agile ceremonies (Sprint Planning, Reviews, Retrospectives) and ensure adherence to Agile principles and practices - Remove impediments and proactively manage risks, dependencies, and delivery challenges - Ensure iterative and incremental delivery of high-quality solutions - Program & Stakeholder Management - Act as a central liaison between business, engineering, product, and data science teams - Manage complex stakeholder expectations across multiple organisational layers - Provide regular updates on programme health, risks, and outcomes to senior leadership - Drive alignment across distributed teams to ensure seamless execution at enterprise scale - Agile Coaching & Transformation - Coach teams and stakeholders on Agile principles, mindset, and best practices - Identify opportunities to improve team performance, delivery flow, and collaboration - Promote a culture of continuous improvement and operational excellence - Guide adoption of Agile frameworks (Scrum, SAFe, Kanban) based on team and organisational needs - Delivery Excellence & Governance - Ensure compliance with enterprise standards, governance frameworks, and audit requirements - Establish metrics, KPIs, and reporting frameworks to track delivery effectiveness - Drive best practices, standardisation, and consistency across teams - Serve as an escalation point for complex delivery and programme issues - Cross-functional Collaboration (AI / DS Focus – Preferred) - Partner with Data Science and Engineering teams to enable Agile execution for AI/ML and advanced analytics initiatives - Support translation of complex analytical/AI requirements into executable Agile deliverables - Enable efficient collaboration across model development, deployment, and business integration workflows - Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks - Evaluate emerging trends to drive continuous improvement and strategic innovation Qualifications - 10+ years of overall IT / technology experience - 8+ years of experience in Agile delivery, project management, or program management roles - 8+ years of Agile frameworks such as Scrum, Kanban, or SAFe - Experience working on enterprise-scale, complex programs involving multiple stakeholders and teams - Experience with stakeholder management and communication skills, including interaction with senior leadership - Demonstrated ability to manage dependencies, risks, and delivery across cross-functional teams Preferred Qualifications - Certification in Agile methodologies (e.g., CSM, PMI-ACP, SAFe Agilist) - Experience working in Data Science, AI/ML, or Generative AI-driven projects - Experience working in highly regulated environments with governance and compliance requirements - Proven exposure to Claims, Payment Integrity, or Fraud, Waste & Abuse (FWA) domains within the US Healthcare payer ecosystem Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements)
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Role Description Utilize e-Prescribing software and telemedicine software. - Provide psychiatric assessment, diagnosis, treatment, and ongoing medication management for individuals with mental health and/or substance use disorders. - Depending on experience and qualifications, may also provide medication-assisted treatment (MAT) services. - Complete prescription refills, prior authorizations, and other required clinical documentation to ensure continuity of care. - Utilize psychotherapy in the context of Evaluation/Management visits when appropriate. - Utilization of safe prescribing practices and evidence-based treatment guidelines for psychiatric care of patients that have co-occurring substance use disorders. - Complete training provided on utilization and result interpretation of available diagnostic procedures (i.e., Pharmacogenetic testing and Computer-based Cognition Testing). - Ensure timely completion and closure of provider documentation within the Electronic Health Records within 24 hours of the encounter. - Be available during business hours to answer any correspondence or inquiries from Symetria Recovery clinic staff regarding psychiatric patients that are being cared for by APN. - Attend at least 50% of all monthly medical provider meetings. - Attend all mandatory company-wide meetings or trainings. - Attend clinic level treatment team meetings whenever clinically indicated. Meetings can be attended via phone conference, web format, or in person. - Comply with all state requirements of a collaborative/supervisory agreement for Advanced Practice Nurse with Physician. - Attending Psychiatrist at Symetria Recovery will meet on a regular basis with APN to provide education, feedback, quality improvement, mentoring, and chart review/audit. - The supervising physician will always be available for urgent consultation and guidance to the APN. - Ensure that advanced notice is given to Symetria Recovery clinic staff for any pre-planned absences or vacations so that alternative coverage can be arranged. - Maintain active state/federal prescribing privileges, and CME credits as required by relevant governing authority. - The Employee is required to inform the Company if there are any changes at all to the status of licensure, malpractice claims history, prescribing privileges, or ability to adequately perform job duties. - Be willing to work collaboratively with the treatment team in a comprehensive and patient-centered approach to care. - Arrive to work on time, and appropriate professional attire. - Maintain HIPAA standards for privacy of protected health information. - Any and all duties assigned. Qualifications - Current Illinois licensure as a Nurse Practitioner (NP) or Physician Assistant (PA) required. - Candidates must hold a Psychiatric Mental Health Nurse Practitioner (PMHNP) certification, a Certificate of Added Qualifications (CAQ) in Psychiatry, or possess a minimum of two years of experience providing psychiatric care. - This position primarily supports patients in Illinois, with the opportunity to provide care to patients in Texas as needed. - Assistance with obtaining Texas licensure will be provided for qualified candidates who are not currently licensed in Texas. - Active DEA registration. - Patient-centered approach with a strong commitment to delivering high-quality care. - Ability to successfully pass a criminal background check. Benefits - Medical, dental, and vision insurance for you and your family. - 401(k) with company match. - Life insurance. - Pet insurance. - CEU reimbursement and paid time for continuing education. - Licensure fee reimbursement. - Paid vacation and sick time. - Closed and paid major holidays.
Award-winning recruitment consultancy; delivering talent across Tech, Digital, Life-Sciences, Energy & Construction
• Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations • Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies • Collaborate with MAs, RNs, and other providers across service lines • Compliance with all applicable laws and regulations • Other duties as assigned
Teladoc Health is a public company and a global, online care leader working to transform how people access healthcare by helping individuals and organizations r
Staff, Registered Dietitian (Full Time) locations USA - Any Location (Remote) time type Full time job requisition id JR20705 Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. The Staff Registered Dietitian (RD) provides personalized nutrition plans and medical nutrition therapy to individuals seeking care through telemedicine Nutrition visits on the Teladoc platform, while creating a professional yet comfortable environment. During the visits, the RD will monitor progress and modify the nutrition plan as required during subsequent visits. This role will provide virtual services on a Full Time (W2) basis. Candidates must hold an active license and be credentialed in one or more of the following states: Washington, Wisconsin, Connecticut, Utah, Nevada, Massachusetts, Rhode Island, South Dakota, West Virginia, or Wyoming. Essential Duties and Responsibilities Patient-facing support (85%) - Through virtual services (audio and video as required), analyze patients' health status, goals, and dietary restrictions, while tracking dietary intake and progress, and providing education on how to maintain a balanced diet while delivering superb clinical care. - Utilize Teladoc-approved resources for member-facing support documents and programs and adhere to quality standards. - Refer to other specialists as needed whether on or off the platform. - Demonstrate and utilize knowledge of other services available to members both internally at Teladoc and externally with the health plan or community. - Work in a collaborative way with internal and external customers to assure members receive optimal care. - Comply with all policies, procedures, and protocols that Teladoc and its Quality Assurance Committee may adopt from time to time, including applicable Nutrition service line policies and procedures. - Strict adherence to confidentiality and HIPAA compliance regulations. Case documentation (10%) - Complete thorough and accurate record-keeping within 24 hours of member visit. Other duties as assigned (5%) The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities No Required Qualifications - Candidates must hold an active license and be credentialed in one or more of the following states: Washington, Wisconsin, Connecticut, Utah, Nevada, Massachusetts, Rhode Island, South Dakota, West Virginia, or Wyoming. - Required license or credential needed to perform job: Licensed Dietitian (LD) or Licensed Dietitian Nutritionist (LDN). - Maintain all state RD licensure in respective specialty. - Master’s degree in science or related health specialty unless RD/RDN license obtained prior to January 1st, 2024. - Minimum 2 years of experience as licensed RD/RDN working independently. - Excellent listening, verbal and written communication skills including documentation utilizing the Assessment, Diagnoses, Intervention and Monitoring/Evaluation (ADIME) process. - Ability to build rapport quickly using skills necessary for a virtual visit platform. The above qualifications, knowledge, experience, and/or background are expected but not required for this role. The base salary for this position is $70,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc 2026 Benefits. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. You will accrue 8 hours of PTO per semi-monthly pay period. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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Role Description Winona is seeking a full-time, remote Patient Care Representative to be the frontline of our customer experience. In this vital role, you'll act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging issues for Winona's customers. - Answering patient inquiries about Winona’s products and services through text message, email, and phone calls. - Making inbound and outbound calls to answer questions or concerns while ensuring a high level of customer service in all interactions. - Delivering information about Winona’s offerings. - Ensuring patient satisfaction and maintaining professional patient support. - Handling patient complaints and identifying the appropriate response and strategy to solve issues as quickly as possible. - Keeping records of patient interactions, processing patient accounts, and filing documents. - Assisting doctors with various requests to handle specific patient issues/questions. - Providing excellent service to both internal department teams as well as external customers. Qualifications - Strong customer service experience in a remote environment. - Excellent written and verbal English communication skills. - English proficiency must be at C1 or C2. - Hands-on experience in Excel/Google Sheets, Word/Google Docs, email applications, and other computer basics. - Experience with Slack, JustCall, Intercom, Stripe, Calendly, and Google Suite are a plus. - Ability to manage several work platforms at once. - Strong ability to manage time and work priorities with minimal direction. - Experience in the healthcare or medical field is a plus. - Must have a personal computer and reliable internet connection for remote work. - Availability to work Monday–Friday from 1:00 PM to 9:30 PM EST is required. Benefits - Remote-first, work wherever you choose. - Unlimited paid time off. - Paid non-working holidays per country of residence. - Pro-rated 13th-month bonus in select regions. - Referral bonuses. - Financial support for online courses. - Fun and casual work environment. - Employee engagement activities and virtual gatherings.
Bringing our heart to every moment of your health.
Role Description Aetna LTC Inbound/Outbound Queue Associate is responsible for reviewing requests and entering service authorizations within 24 hours into associated applications. They are responsible for successfully sending service authorizations to providers and notifications to Case Managers. Qualifications - Must be fluent in English and Spanish - Must reside in Miami FL - 2+ Years of Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification, and resolution of issues to promote positive outcomes for members. - 2+ years’ demonstrated proficiency with personal computers, keyboard and multi-system navigation, and MS Office Suite application (Teams, Outlook, Word, Excel, etc.) - Strong and effective communication, telephonic and organization skills with ability to be agile, managing multiple priorities at one time, and adapting to change with enthusiasm. Requirements - Motivational interviewing skills - Call Center experience - Managed Care experience - 1-4 years of experience in healthcare field or working in a medical office, hospital setting, case worker in community health setting Education - High School Diploma, G.E.D Benefits - Medical, dental, and vision coverage - Paid time off - Retirement savings options - Wellness programs - Other resources, based on eligibility Pay Range The typical pay range for this role is: $17.00 - $28.46. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Role Description Chaplains are the frontline staff fulfilling the mission and Christian ministry of MCHAP, by using their gifts and talents to serve company employees and their immediate families. - Serves as a messenger and conveyor of faith, mission, and purpose. - Interacts with companies, their employees, and the community in a manner that exhibits character through personal and spiritual disciplines. Ministry - Makes regular visits to company worksites (usually weekly) to interact with employees and build relationships of trust and friendship motivated by Christian faith. - Visits employees or immediate family members wherever care can be expressed and help given: hospitals, nursing homes, funeral homes, family residences, or other sites. - May provide confidential pastoral discussions for problem issues of employees and their immediate family members including, but not limited to: - Family matters - Divorce - Serious illness - Care of aging parents - Death and grief recovery - Parenting - Financial situations that may include debt discussions, budgeting, and other life issues related to financial stress - Any other personal issues - Provides referral service and acts as coordinator for specialized assistance to employees and/or immediate family members with specific needs. - May assist in the planning, conduct or attend funerals for employees or immediate family members, including follow-up support and encouragement to immediate family members during the grief period. - May make jail visits to employees and immediate family members. - Works with companies to serve notifications of death and serious injuries to families and other employees, encouraging those impacted by various tragedies. - May provide post-termination care for laid-off or terminated employees in order to foster a smooth transition to another work environment. - May facilitate, but not lead, spiritual enrichment activities, as an employee-sponsored and led activity will usually be more fruitful than a chaplain led event. - Provides, as appropriate/requested, literature and other resources to assist company employees with life issues. - Represents companies to clients/customers where it would be appropriate to ministry services involved (i.e., serious illness, accidents, traumatic events, and funerals). - Participates in new employee orientation to explain the Employee Care Service and the role of the Chaplain Team. - With Executive Director of Operations (EDO) permission, responds positively and assertively to other duties and services requested by executive leadership of companies, within the scope of the Letter of Agreement between MCHAP Chaplains and the company. Qualifications - Has ability to work as member of interdisciplinary group and in an interfaith setting. Possesses ability to accept different lifestyles, cultures, beliefs, and values. - Skills to effectively listen and interact with clients, employees, and their families. Skills to deliver community presentations. Skills to deal effectively with family members and staff under stressful circumstances. High regard for the dignity and worth of clients, employees and their families. Skills to cope with stressful situations and able to document accurately according to standards. - Spiritual maturity and commitment to a Christian lifestyle and to MCHAP's Ministry values. Incorporates Christian values and beliefs in day-to-day activities and in the performance of job duties. Has a fundamental understanding of the Holy Bible and its proper application. Attests to a saving faith in Jesus Christ and actively participates in a biblically based church. - Demonstrated ability to interact professionally with diplomacy, patience, and courtesy with diverse groups; ability to establish and maintain effective and cooperative working relationships while providing exceptional customer service. Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues. - Demonstrated excellent oral and written communication skills to communicate and interact effectively with leadership, colleagues, employees, and families. Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses. - Demonstrated skill in analyzing information to define and follow up on problems or objectives. Ability to identify solutions and solve problems. Demonstrated skill in interpreting policy and procedures related to the position and keeping others informed. - Demonstrated computer proficiency using Google Suites, Microsoft Office, or other equivalent software, internet, email messaging, and web-based software applications. Ability to understand and learn new technology programs. - Must have active state driver’s license and state minimum auto insurance (state(s) where servicing clients). Requirements - Must pass a pre-employment background check. Work Environment This is a remote position in the field, and the work environment is dependent upon the clients’ worksite. Work environments can include manufacturing, hospitals, office buildings, and funeral homes with differing levels of temperature, noise, and light exposure.
The Attorney General's Office offers a comprehensive benefits package. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Role Description Would you like to be a part of an amazing team that makes Arizona Stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork. The Division of Aging and Adult Services seeks an experienced and highly motivated individual to join our team as a Hotline Support Senior Associate. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans. - Perform senior level Customer Service activities within the Adult Protective Services (APS) Call Center. - Serve as the team lead providing assistance, mentoring, guidance, and instruction to less experienced Customer Service Representative staff. - Receive and process allegations from the call center report line and internet reports. - Maintain adequate organization of work product and follow established policies and procedures. - Actively monitor call volume and changes call center work status to provide excellent customer service. - Respond to callers seeking resources for services and referral information for vulnerable and elderly individuals. - Must be willing to work weekends and holidays. - This position may offer the ability to work remotely, within Arizona, based upon the department's business needs. Qualifications - Bilingual in English and Spanish. - 3 years' experience in a customer service call center environment; OR 1 year as a Customer Service Representative 2 in AZ state government. Requirements - Valid fingerprint clearance card issued pursuant to section ARS 41-1758.07. - Subject to a search of Child Protective Services Central Registry and the Adult Protective Services Registry. - Driver’s License Requirements if driving is essential for the job. - Successful completion of the Electronic Employment Eligibility Verification Program (E-Verify). Benefits - Affordable medical, dental, life, and short-term disability insurance plans. - Participation in the Arizona State Retirement System (ASRS) and long-term disability plans. - 10 paid holidays per year. - Paid vacation and sick time. - Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. - Deferred compensation plan. - Wellness plans. - Tuition Reimbursement. - Stipend Opportunities. - Infant at Work Program. - Rideshare and Public Transit Subsidy. - Career Advancement & Employee Development Opportunities.
Role Description Claxton Dietetic Solutions, LLC is seeking a Registered Dietitian to provide clinical nutrition services in the long-term care/rehabilitation setting. This is a PRN / Remote opportunity for approximately 0-40 hours/week. - Conduct nutrition assessments and documentation - Complete MDS assessments and care plans - Monitor weights and nutrition risk - Participate in nutrition at-risk meetings - Perform meal rounds and sanitation audits - Onsite visits completed during weekdays Qualifications - Registered Dietitian credential (CDR) required - Active state licensure in the State of Tennessee - Strong organizational and time-management skills - Long-term care or geriatric experience is required Requirements - Criminal background check - TB screening - Drug screening Benefits - Competitive compensation based on experience, licensure, role scope, and location - Continuing education opportunities - Employee discounts
Federal Prison Industries (UNICOR) provides employment and job skills training to federal inmates through the manufacture of goods and services for federal agencies.
Role Description We need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). In this role, you will perform all duties assigned to Level I Technicians and additionally: - Assist in creating Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials. - Collaborate with development staff to recreate issues in the test environment. - Work with operations staff on configuration management through Windows Operating System Deployment. - Evaluate user requirements and workflows to recommend appropriate information technology solutions. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! Responsibilities - Perform account management and troubleshooting of workstations including desktops, laptops, 10Zig zero clients, and mobile thin clients. - Handle hardware and software installation, operating system configuration, and workstation peripheral configuration and troubleshooting. - Ensure systems remain current with approved configurations and security requirements. - Handle requests for assistance received through the Service Desk by telephone, the ServiceNow ticketing system, or walk-in inquiries. - Assess user issues through conversation or remote access, assign appropriate priorities, and dispatch or escalate support requests to Level II Technicians when necessary. - Track ticket status and resolution and communicate updates or issues to both the user and the Service Desk Supervisor. - Create Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials. - Provide a weekly status report to the Chief, Customer Support Section of tasks completed during the week and upcoming initiatives. - Participate in and complete training requirements. Qualifications - 4 years of IT Help Desk experience including Help Desk administration and User Support. - CompTIA A+ certification can be used to substitute for 1 year of network experience. - Good verbal and written communication skills with the ability to independently interact with teammates, managers, and non-technical users. - Experience with Microsoft Windows 11, Microsoft Server 2022, Microsoft Office M365 suite, Exchange with Outlook Client, Active Directory, SCCM, SCOM, ServiceNow Help Desk System, Windows Operating System Deployment (OSD), and SAP (basic knowledge of user management). Education - Bachelor's degree in a related field - preferred. Location - Remote. Clearance - Must be able to obtain and maintain a Public Trust clearance. - Must be a US Citizen. Hours - 40 hours per week. - 8 hours per day. Employment Classification - Employment Classification Eligibility – W2. Relocation - Not eligible for relocation benefits. Compensation - Salary Range: $59,000 - $81,000. - Benefits: Benefits package includes options for health, dental, and vision insurance coverage. Other Considerations - This position is W-2 only; no Corp-to-Corp or 1099 candidates. - Relocation will not be offered. - Individual’s primary workstation is located in an office area. - The noise level in this environment is low to moderate. - Regularly required to sit for extended periods up to 80% of the time. - Frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. - Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. - Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
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