Cerby logo
Cerby

Identity automation—no APIs, SAML, or SCIM required. From SSO to lifecycle management, Cerby secures disconnected apps.

Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200Since 2020H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

19 days ago

Salary

$210K - $230K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Solutions Engineer

Cerby

• Partner with account executives throughout the sales cycle to understand customer requirements and design tailored IAM and IGA solutions that address security, compliance, and operational needs. • Lead and deliver high-impact product demonstrations that showcase core IAM/IGA capabilities, including access governance, provisioning, lifecycle management, and policy enforcement. • Design and build custom demo environments and proof-of-concept (POC) implementations, including data modeling, configuration, and integration with customer systems. • Engage with technical stakeholders (security teams, identity architects, IT operations, developers) to perform technical discovery, requirement gathering, and solution validation. • Architect and explain solutions using modern identity standards and protocols such as SCIM and SAML, as well as REST-based API integrations with directories, HRIS, and SaaS applications. • Create technical documentation, solution diagrams, and implementation guides that clearly articulate recommended architectures and integration patterns. • Collaborate closely with Product Management and Engineering to relay customer feedback, influence product roadmap priorities, and stay ahead of evolving IAM and IGA use cases. • Support RFP/RFI responses and security questionnaires by contributing accurate, detailed technical content related to IAM/IGA capabilities and integrations. • Deliver presentations and technical workshops—both remote and onsite—for prospects, customers, and partners, tailoring the level of depth to executive, business, and technical audiences. • Work cross-functionally with Customer Success and Professional Services to ensure a smooth handoff from pre-sales to implementation, aligning expectations and solution design. • Continuously refine and improve demo scripts, environments, and technical sales assets to increase effectiveness and repeatability across the Solutions Engineering team. • Maintain a high level of self-organization and ownership over your territory, managing multiple opportunities, POCs, and stakeholder demands in parallel. • Stay current on industry trends and best practices in IAM, IGA, and security to serve as a trusted advisor to customers and internal teams. • Contribute to a collaborative, supportive team culture by sharing knowledge, mentoring peers, and participating in internal enablement sessions.

Job Requirements

  • Located on the East Coast of the United States, with the ability to work effectively with customers and internal teams across US time zones.
  • Proven experience (typically 3+ years) in a Solutions Engineer, Sales Engineer, Pre-Sales, or similar technical customer-facing role supporting enterprise solutions.
  • Hands-on experience with Identity and Access Management (IAM) and Identity Governance and Administration (IGA) platforms, including configuration and deployment of common use cases.
  • Strong understanding of modern identity standards and protocols such as SAML and SCIM, with the ability to design and explain end-to-end authentication, authorization, and provisioning flows.
  • Experience building, testing, and troubleshooting RESTful API integrations between identity platforms and third-party applications, directories, or HR systems.
  • Demonstrated ability to build and deliver compelling technical demonstrations and proof-of-concept environments customized to customer requirements.
  • Excellent presentation and communication skills, with the ability to confidently engage executives, business stakeholders, and deep technical audiences.
  • Proven organizational skills, including the ability to manage multiple concurrent opportunities, prioritize tasks, and meet deadlines with minimal supervision.
  • Self-motivated and proactive, with a track record of taking initiative, solving problems independently, and driving opportunities forward.
  • Collaborative team player who thrives in cross-functional environments and contributes positively to team culture and shared goals.
  • Comfortable using common tools in a pre-sales environment (e.g., diagramming tools, CRM systems, collaboration platforms) and documenting technical solutions clearly.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience in IAM/IGA and technical sales.

Related Categories

Related Job Pages

More Solutions Engineer Jobs

Nagarro logo

Associate Principal Engineer – Integration Architect

Nagarro

Nagarro (Frankfurt: NA9) is a leader in digital product engineering and drives technology-led business breakthroughs.

Full TimeRemoteTeam 10,001+Since 1996H1B Sponsor

• Work with clients to help them understand the Quadient Inspire software and implementation best practices • Consult with the client to develop solutions that leverage Inspire’s Content Management System • Review and analyze client content and collateral to determine organizational methodologies • Understand business and content-related problems to identify and present solutions • Lead the creation of production dynamic document templates for new and existing clients • Create documents and artifact templates for new and existing customer • Work collaboratively with offshore and onshore teams to ensure completion of deliverables • Provide support and ongoing services for existing clients in accordance with SLAs • Assist with conducting on-site and virtual training with clients as necessary

United States
Caylent logo

Customer Solutions Architect

Caylent

Caylent is an information technology company offering cloud-native services and expertise that helps customers “harness the power” of Amazon Web Services (AWS) with state-of-th

Role Description We are seeking a Customer Solutions Architect specializing in Amazon Connect to partner with our sales team and enterprise clients. The right candidate combines deep Amazon Connect expertise with broad AWS knowledge and a proven ability to establish themselves as a trusted advisor. You are passionate about transforming how businesses connect with their customers and love working backwards from real business challenges to design innovative, scalable CX solutions. What You’ll Do - Client Engagement and Pre-Sales - Provide technical thought leadership and serve as a trusted advisor to customer executives, helping shape CX transformation strategies and long-term technology roadmaps. - Lead deep dive architecture and design sessions focused on Amazon Connect and modern customer experience solutions. - Author proposals, solution designs, and statements of work that accurately capture customer requirements, technical constraints, assumptions, and delivery approach to ensure successful project outcomes. - Conduct technical discovery workshops to understand client business challenges and translate them into actionable technical solutions. - Develop proof-of-concepts and prototypes to demonstrate the value of Amazon Connect features and capabilities. - Serve as a subject matter expert and trusted advisor on Amazon Connect throughout the sales cycle. - Solution Design and Architecture - Design and architect comprehensive customer experience solutions leveraging AWS services, with a focus on Amazon Connect and generative AI integration. - Create detailed technical specifications and architecture documents aligned with client requirements and AWS Well-Architected best practices. - Integrate AI and machine learning capabilities (Amazon Lex, Amazon Bedrock, generative AI) into contact center solutions to enhance customer interactions. - Ensure solutions meet compliance and security requirements in regulated industries such as healthcare, finance, and government. - Evangelism and Thought Leadership - Educate clients and internal teams on Amazon Connect capabilities, AWS CX best practices, and emerging AI and ML technologies. - Contribute to blogs, white papers, webinars, and presentations that showcase Caylent's CX expertise. - Stay current with AWS service updates, the Amazon Connect roadmap, and industry trends in contact center technology. Qualifications - Deep expertise in Amazon Connect and AWS services. - Proven ability to establish trust with clients as a technical advisor. - Experience in designing customer experience solutions. - Strong communication and presentation skills. Requirements - Experience in customer engagement and pre-sales activities. - Ability to lead architecture and design sessions. - Knowledge of compliance and security requirements in regulated industries. Benefits - Medical Insurance for you and eligible dependents. - 401k plan with company match up to 4% and immediate vesting. - Competitive phantom equity. - State of the art laptop and tools. - Dental and Vision insurance. - Term Disability Insurance. - Term Life Insurance. - Flexible Spending Account. - Equipment & Office Stipend. - Annual stipend for Learning and Development. - Generous and flexible PTO. - 10 Paid Holidays.

Northern America + 1 moreAll locations: Northern America | Latin America (LATAM)
Pindrop logo

Principal Solution Architect

Pindrop

Security, Identity & Intelligence On Every Voice

Full TimeRemoteTeam 201-500Since 2011H1B Sponsor

• Engage and consult with global, strategic clients to architect solutions that deliver maximum value, including offering best-practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance. • Assist the sales team in building prospect confidence in Pindrop’s solutions by articulating complex product functionality, cloud architecture, and network architecture in a simple, easy-to-understand manner. • Identify and document all potential risks that could impact a prospect’s or customer’s successful deployment and full optimization on Pindrop. Lead internal discussions with stakeholders and build mitigation plans. • Write accurate Statements of Work (SOWs) with proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing. • Lead complex deployments from project kickoff through transition, including gathering technical and functional requirements, configuring the solution, and supporting Pindrop customers with testing, training, and go-live. • Gain deep product knowledge and partner closely with Product and Engineering teams to identify product gaps and influence new features and products on the roadmap.

United Kingdom
$132K - $158K / year
Full TimeRemoteTeam 51-200H1B No Sponsor

• You act as the interface between sales, customers, project teams, development teams and IT. • You support our sales team already during the proposal phase in designing digital solutions and translate customer requirements into viable service components. • After project award, you accompany the implementation through to successful go-live. • Advise sales on digital learning and AI solutions and assist in preparing proposals. • Design and specify digital learning solutions (e.g., learning platforms, portals or AI services) and manage the technical implementation together with internal teams and external service providers.

Germany