Role Description The Sr. Specialist, Sales Force Effectiveness is a hands-on, execution-focused role responsible for improving customer engagement and facilitating field execution. In this role, you will: - Translate customer insights into targeted territory actions and call plans. - Champion adoption of field productivity tools and resources. - Maintain KPIs and scorecards. - Collaborate closely with the Associate Director, Chronic Care Sales Force Effectiveness, as well as Sales, Marketing, Operations, and Digital Human Health. - Design and execute sales force effectiveness initiatives that drive measurable actions and outcomes. Qualifications - High school diploma with 4+ years of relevant professional experience (e.g., sales, marketing, military, healthcare/scientific fields such as pharmaceutical, biotech, or medical devices). - 2+ years of experience in pharmaceutical sales, marketing, commercial operations, or a related field, either in the field or at headquarters. - Strong analytical and problem-solving skills, with the ability to analyze, translate data and customer insights into actionable recommendations. - Strong business acumen with a consultative, strategic approach to decision-making. - Demonstrated ability to collaborate across functions and execute cross-functional initiatives. - Effective communication, organization, project management, and stakeholder influence skills. - Proficiency in Microsoft Excel and data analysis tools, with the ability to maintain KPIs and produce actionable reports. - Practical field experience and a customer-first mindset, including territory and call planning and CRM/tool usage such as Veeva. - Ability to work within compliance and governance standards. - Ability to travel approximately 10% for national sales and headquarters meetings. Requirements - Chronic Care field sales or key account management experience. - Experience supporting product launches, field execution initiatives, or multi-market program rollouts. - Familiarity with sales force effectiveness, targeting, segmentation, and incentive/compensation programs. - Exposure to advanced analytics and AI-enabled solutions to identify performance opportunities and support data-driven decision-making. - Hands-on analytics experience, including advanced Excel skills. - Experience managing vendors or influencing budget decisions. - Knowledge of omnichannel and digital engagement models. - Experience with training, change management, and field capability-building initiatives. Benefits - Comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits (for employee and family). - Retirement benefits, including 401(k). - Paid holidays, vacation, and compassionate and sick days.