Role Description The Mid-Market Accounts Executive at Wyllo is in charge of generating new business and developing market presence by working with mid-market clients. This profession takes a consultative sales approach to understanding customer needs and providing appropriate solutions. The executive will establish and maintain connections with key decision-makers, act as the primary point of contact for queries, and create strategic sales plans. Conducting product demos, developing tailored proposals, and staying current on market developments and competitor activity are all part of the job. Meeting or surpassing sales objectives, guaranteeing high levels of customer satisfaction, and developing new business possibilities to support mid-market development are all indicators of success in this role. - Identify, prospect, and engage with mid-market clients to drive new business and expand market presence. - Utilize a consultative sales approach to address client needs. - Build and maintain relationships with key decision-makers and stakeholders within mid-market accounts. - Act as the main point of contact for client inquiries and support. - Develop and execute sales strategies tailored to mid-market clients, aligning solutions with client objectives and challenges. - Conduct product demonstrations and presentations to potential clients. - Create and deliver customized proposals and contracts that meet the specific needs of mid-market clients. - Keep up with industry developments, market circumstances, and competitor activity to properly position Wyllo's solutions. - Keep precise records of sales activity, customer interactions, and pipeline status. - Give regular updates and reports on sales performance and development. - Work collaboratively with marketing, product, and customer success teams to guarantee smooth client onboarding and continued support. - Provide input to help improve product offers and sales methods. Goals and Expectations - Meet or exceed sales targets and revenue goals for mid-market accounts. - Ensure high levels of client satisfaction through effective management and support. - Successfully close deals by navigating the sales process and addressing client needs. - Identify and capitalize on new business opportunities within the mid-market segment to drive growth. Qualifications - Proven track record of success in sales, with experience managing mid-market accounts. - Strong ability to understand client needs, present tailored solutions, and negotiate contracts effectively. - Excellent skills in building and maintaining relationships with key decision-makers in mid-market companies. - Exceptional verbal and written communication skills, with the ability to deliver impactful presentations and proposals. - Strong analytical abilities to assess client needs, market conditions, and sales metrics. Requirements - At least three years of experience in sales, with a focus on managing mid-market accounts and closing deals. - Experience in the eCommerce or fraud prevention industry is a plus. - Proficiency with CRM systems and sales tools (e.g., Salesforce, HubSpot) is preferred. - A bachelor's or associate's degree in business administration, marketing, or a similar discipline is necessary. - Relevant sales or business credentials are beneficial. - The ability to work remotely and manage time properly is necessary. Benefits - We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. - We seek passionate and dedicated individuals who align with our core principles: Integrity, Pride, Humility, and Impact. Company Description Wyllo is a CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions.

• Develop a sales strategy to retain and grow revenue streams from an assigned book of business across the Cox Automotive suite. • Collaborate with team members in multiple departments at various auction locations and other Cox Automotive business units to ensure client service and client experience is constantly improving. • Develop opportunities with assigned key accounts for other Cox Automotive Solutions groups and collaborate with the sales teams to close these opportunities. • Collaborate with team members in marketing, promotions, and sales to explore growth opportunities for clients. • Create value-added solutions based on process to help clients and Inventory Solutions transact constantly and exceed sales goals. • Consultative Solutions sales approach at the client’s place of business. • Knowledge and understanding of auction and Inventory Solutions top performers and under performers. • Ability to leverage Salesforce as a selling tool and as informational resource.

• Conduct high-volume outbound calls, emails, and multi-channel outreach to hospitals, clinics, long-term care facilities, and other healthcare organizations • Navigate front desks, operators, and clinical staff professionally and respectfully • Clearly and concisely communicate pricing models and value propositions • Position solutions in a way that respects time constraints and clinical priorities • Identify the appropriate stakeholder as the local (facility) and enterprise levels • Identify and set meeting with appropriate decision makers • Maintain accurate and detailed records of outreach, conversations, and insights in CRM • Track key metrics such as connection rates, qualified leads, and meetings set • Collaborate with Account Executives to ensure smooth handoff of qualified opportunities

• Build and strengthen relationships with clients across the Americas region. • Proactively identify and engage at-risk clients before concerns escalate. • Lead service recovery and retention efforts, helping clients navigate challenges and rebuild confidence in BSI. • Partner with internal teams to resolve client concerns and deliver positive outcomes. • Analyze customer feedback, trends, and client sentiment to identify opportunities for improvement. • Advocate for clients while balancing business priorities and operational requirements. • Support initiatives that improve client satisfaction, retention, and overall customer experience. • Identify potential growth, renewal, and cross-sell opportunities and collaborate with Sales teams when appropriate. • Maintain accurate records, reporting, and documentation of client interactions and outcomes. • Contribute ideas that enhance operational effectiveness and strengthen long-term client loyalty.