Cox Enterprises

The Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio-including F&I, DMS, and Xtime Service products-for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive's suite of technologies. This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth. This is a regional position encompassing Missouri, Nebraska, and Kansas. Preference will go to applicants living within the territory. What You'll Do - Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions. - Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction. - Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements. - Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools. - Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions. - Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows. - Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships. - Stay current on product updates and enhancements and communicate their value in the context of dealership operations. What's In It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are Minimum Requirements: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field - Safe drivers needed; valid driver's license required Preferred Qualifications: - 2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership. - Deep understanding of dealership operations, including service, parts, and F&I. - Proven ability to influence dealership personnel at all levels-from service advisors to general managers. - Proficient in Salesforce, Microsoft Office, and virtual collaboration tools. - Strong communication and listening skills, with the ability to uncover operational challenges and propose impactful solutions. - Comfortable working independently in a remote environment while collaborating cross-functionally. USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $42,300.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

The Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio-including F&I, DMS, and Xtime Service products-for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive's suite of technologies. This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth. This is a regional position encompassing Missouri, Nebraska, and Kansas. Preference will go to applicants living within the territory. What You'll Do - Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions. - Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction. - Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements. - Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools. - Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions. - Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows. - Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships. - Stay current on product updates and enhancements and communicate their value in the context of dealership operations. What's In It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are Minimum Requirements: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field - Safe drivers needed; valid driver's license required Preferred Qualifications: - 2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership. - Deep understanding of dealership operations, including service, parts, and F&I. - Proven ability to influence dealership personnel at all levels-from service advisors to general managers. - Proficient in Salesforce, Microsoft Office, and virtual collaboration tools. - Strong communication and listening skills, with the ability to uncover operational challenges and propose impactful solutions. - Comfortable working independently in a remote environment while collaborating cross-functionally. USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $42,300.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Carrier Access Manager (Cox Business) Join a goal-driven sales organization with the opportunity to grow revenue quickly! Cox Business is looking for a strategic and results-oriented individual to serve as the Carrier Account Manager for our East Region. This position will grow revenue with new business opportunities in the fiber and infrastructure space in partnership with the assigned carrier's organization. What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - A true team environment, with 3 days of real-life collaboration in the office. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. What You'll Do - Jointly develops account plans with National Account Managers in line with national account strategies to achieve revenue and growth commitments in support of company goals for national carrier accounts - Works with the National Carrier Sales Team to act as account management contact with local market carrier customer representatives. Leads business development, implementation and service delivery conversations during the sales process. - Responds to the NAD requests for service quotes for carriers within timeframes as defined in carrier MSAs - Monitors customer information via email and calls to gain an understanding of project status, concerns, and issues to maintain in-depth knowledge of their businesses, industry, and key competitors. - Meets regularly with carrier customer to identify their transport, data and infrastructure service needs and discuss service delivery and process changes. Cultivate relationships with customers to form a partnership at the system level to provide excellent service and develop future business opportunities. - Collaborates with customers on initiatives, and provides forecasts, budget, and build-out expectations for specific projects. - Makes complex sales presentations in partnership with the National Account Manager to carrier/wholesale customers. Uses consultative selling techniques to leverage the position of Cox Business and the carrier/wholesale products it offers to influence buying decisions - Develops business, negotiates pricing, service levels, and terms/conditions of contracts with local/regional carrier customer. Provides feedback to the National Account Managers concerning pricing, service level agreements, and terms and conditions associated with MSAs in the markets where they are responsible for supporting national contract negotiation - Manage pre-sales technical relationship with wireless carrier's Transport, RF and Real Estate teams. - Provide customer insight and vision to develop Cox's wireless infrastructure services partnering with internal Cox departments to implement small cell, fiber and microwave services that meet budget and interdepartmental goals. - Work with equipment OEM's to keep infrastructure design and implementation teams versed in the latest industry products being deployed on behalf of the customer. - Ensures that local processes conform to all contract commitments made on behalf of Cox to each carrier, including pricing, trouble management, SLAs, and network performance requirements. - Collaborate with external customer and internal Operations & Engineering to forecast network demand, identify new opportunities, and advise on network infrastructure expansion opportunities. - Communicates customer technical project status, concerns, sales opportunities, implementations, and related issues internally with stakeholders as required. - Attends job-related training and informally remains current on technical information regarding Cox's telephony and infrastructure product offerings, Customer Premises Equipment (CPE), networking, and sales through completion of required/recommended training program. - Meet assigned revenue quota objectives Who You Are Minimum - Requires BS/BA in related discipline or 10+ years of experience in related field (i.e., Sales and Operations) OR MS/MA and 5+ years of experience in related field. Will consider additional industry experience in lieu of degree - 4+ years telephony, communications equipment and/or data transport experience 2+ years wireless site development and RF planning experience - A holistic understanding of cellular infrastructure permitting and deployment processes - A holistic understanding of cellular infrastructure technology including LTE, CRAN, DRAN, DAS. - A holistic understanding of wireless spectrum positions within the US market - Familiarity with related regulatory matters, access service evolution, industry terms and nomenclature, and telecommunication industry standards (e.g. Telcordia, OBF, MEF). - A familiarity with transport services, Ethernet services, and wireline network technology. - An understanding of carrier quote-to-cash operations as well as network management tools and processes. - Willingness to travel up to 50% (nationwide) - Aligning Performance for Success - Building Customer Loyalty - Building Strategic Working Relationships - Building Trust - Team Motivation and Energy - Formal Presentation - Gaining Commitment - Leading Through Vision and Values - Executive Sales Ability / Persuasiveness - Technical / Professional Knowledge and Skills Preferred - 5+ year's successful experience in wireless carrier implementation/or wireless carrier account management. - Small Cell and DRAN industry experience and examples of previous projects developed or sold under applicant's control - Outside Plant Experience Your next big opportunity starts here. Apply to Cox today! USD 94,200.00 - 141,200.00 per year Compensation: Compensation includes a base salary in the range of $94,200.00 - $141,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $76,800.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be within a commutable distance (25 miles or less) to one of the following Cox Automotive hub locations: 6240 Spring Pkwy Overland Park, KS 224 Valley Creek Blvd Suite 400 Exton, PA 1 Howard St. Burlington, VT 6305 Peachtree Dunwoody Rd. Bldg B Atlanta, GA 13693 S. 200 W Draper UT This is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday 6am-8pm CST (hours subject to change to meet business needs). The Technical Customer Care Specialist will work directly with clients via Phone, E-mail, Chat and / or other electronic methods of communication to resolve their application and product issues. In addition, the Technical Customer Care Specialist will also be responsible for routine customer questions relating to product usage within VinSolutions, as well as technical support issues relating to the Cox Automotive suite of products. This role is responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards. Specific Responsibilities - Handle routine customer questions relating to product usage - Provide technical support on issues through to resolution. - Maintains expert-level knowledge of VinSolutions processes and procedures - Accurately log all customer information in the CRM tool - Facilitate communication to other departments as needed to resolve client concerns - Communicate with key stakeholders to identify and resolve inquiries. - Provide proper follow- up to ensure customer is kept apprised of the issue status Qualifications: Minimum- - High School Diploma/GED - Generally, less than 2 years' experience in a related field - Working knowledge of Microsoft Outlook, Word and Excel - Ability to troubleshoot and document issues related to system performance and functionality. - Excellent communication skills (Verbal and Written) - Strong problem-solving/troubleshooting skills - Strong interpersonal skills and attention to detail - Ability to accommodate extended hours, flexible work schedule, and work overtime as needed, including weekend hours - Ability to work independently as a team to deliver on individual and business goals Preferred- - College Degree - Technical background - Displays strong dependability and reliability. - Ability to handle multiple, competing priorities and deliver results in a fast-paced environment. - CRM case logging/Salesforce experience - Experience with interaction distribution systems such as Genesys Pure Cloud. - Automotive industry knowledge. USD 16.59 - 24.86 per hour Compensation: Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be within a commutable distance (25 miles or less) to one of the following Cox Automotive hub locations: 6240 Spring Pkwy Overland Park, KS 224 Valley Creek Blvd Suite 400 Exton, PA 1 Howard St. Burlington, VT 6305 Peachtree Dunwoody Rd. Bldg B Atlanta, GA 13693 S. 200 W Draper UT This is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday 6am-8pm CST (hours subject to change to meet business needs). The Technical Customer Care Specialist will work directly with clients via Phone, E-mail, Chat and / or other electronic methods of communication to resolve their application and product issues. In addition, the Technical Customer Care Specialist will also be responsible for routine customer questions relating to product usage within VinSolutions, as well as technical support issues relating to the Cox Automotive suite of products. This role is responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards. Specific Responsibilities - Handle routine customer questions relating to product usage - Provide technical support on issues through to resolution. - Maintains expert-level knowledge of VinSolutions processes and procedures - Accurately log all customer information in the CRM tool - Facilitate communication to other departments as needed to resolve client concerns - Communicate with key stakeholders to identify and resolve inquiries. - Provide proper follow- up to ensure customer is kept apprised of the issue status Qualifications: Minimum- - High School Diploma/GED - Generally, less than 2 years' experience in a related field - Working knowledge of Microsoft Outlook, Word and Excel - Ability to troubleshoot and document issues related to system performance and functionality. - Excellent communication skills (Verbal and Written) - Strong problem-solving/troubleshooting skills - Strong interpersonal skills and attention to detail - Ability to accommodate extended hours, flexible work schedule, and work overtime as needed, including weekend hours - Ability to work independently as a team to deliver on individual and business goals Preferred- - College Degree - Technical background - Displays strong dependability and reliability. - Ability to handle multiple, competing priorities and deliver results in a fast-paced environment. - CRM case logging/Salesforce experience - Experience with interaction distribution systems such as Genesys Pure Cloud. - Automotive industry knowledge. USD 16.59 - 24.86 per hour Compensation: Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

The Client Relationship Manager III is a strategic, client-facing role responsible for optimizing commercial fleet operations for national clients. This position supports the department's core objective of driving client growth and retention through strong operational partnerships. Leveraging fleet industry expertise, leadership, data analysis, financial acumen, and technology, the Client Relationship Manager III ensures internal operations are aligned with client success while delivering a high-touch, white-glove service experience. Key Responsibilities - Serve as the primary point of contact for assigned national clients, ensuring strong relationships, client satisfaction, and long-term retention. - Deliver high-touch, white-glove service with a strong operational focus to consistently meet and exceed client expectations. - Develop, implement, and maintain client programs, services, standard operating procedures (SOPs), and operational best practices. - Act as a subject matter expert in operations, collaborating cross-functionally with internal teams to effectively address client needs. - Lead client and cross-functional calls, providing clear communication, operational updates, and alignment on priorities. - Proactively communicate operational status updates, service enhancements, and product improvements to clients. - Coordinate and manage resolution of critical client issues, ensuring transparency and communication from issue discovery through remediation. - Monitor customer satisfaction levels and identify service deficiencies, process gaps, and operational risks. - Review existing processes and provide recommendations to improve efficiency, effectiveness, and overall client experience. - Ensure adherence to established procedural controls, performance metrics, and reporting standards. Qualifications - Strong operational expertise with the ability to serve as a trusted advisor to clients. - Demonstrated leadership skills, including the ability to lead client-facing discussions and cross-functional teams. - Proven ability to manage complex client relationships and deliver high levels of customer satisfaction. - Experience developing and maintaining programs, processes, and SOPs within an operational environment. - Strong problem-solving skills with the ability to quickly and effectively resolve client issues. - Excellent communication skills, with a proactive and transparent approach to client engagement. - Ability to analyze operational performance, identify gaps, and recommend process improvements. - Experience working with data, financial considerations, and technology to support operational and client success. USD 67,100.00 - 100,700.00 per year Compensation: Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

The VinSolutions Performance Manager is expected to build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities to ensure client and revenue retention and drive product utilization. The Performance Manager owns the client relationship on behalf of the company and will act as the client advocate internally by communicating the client's needs to various departments. The Performance Manager works remotely under moderate supervision, responsible for protecting the revenue stream from a business model even where no long-term client contracts might exist. The Performance Manager is also responsible for identifying the level of customer interest in additional products, harvesting additional accounts, and expanding/upselling product functionality to potentially increase revenue growth across their client base. The Performance Manager is expected to collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience. This is a regional position encompassing parts of Indiana, Ohio, and Kentucky. Preference will go to applicants in these states and other states in the Central time zone. What You'll Do: - Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio. - Build and maintain relationships with a portfolio of clients and ensure customers' needs are the driving force behind every priority, decision, and activity. - Retain clients by engaging with each client through onsite visits and virtual screen share engagements to drive valuable insights to increase product utilization and improving client's business processes and helps them meet their objectives. - Build and develop strong working relationships with clients and all client staff at all levels from within the dealership. - May also work with 'at risk' clients, using judgment to identify and develop an action plan to turn around and retain the relationship. - Follow standard practices and procedures to identify key barriers and core problems with their client's situations preventing them from meeting business objectives. Applies problem-solving skills and strategic insight to accomplish client goals. - Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Will influence clients on how to use and leverage the capabilities of the product to meet their business objectives. - Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives to achieve results. - Closely monitor system 'red flags'/emergencies with clients and take immediate action. - Improves existing processes & systems using conceptualizing, reasoning & interpretation during engagement with clients. - Required and responsible for maintaining product knowledge to include new releases or enhancements to the products in their direct area of responsibility. - All other duties as assigned. What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are: Required Qualifications - Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field. Preferred Qualifications - At least 3 years' recent retail automotive experience as a General Manager, General Sales Manager, Sales Manager, Finance Manager, BDC Manager or similar capacity - Proven ability to influence change inside or a dealership - Direct experience desking deals in a retail automotive environment - Working knowledge and experience in retail automotive and broad capabilities through software utilization - Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems - Ability to effectively communicate with all levels at an automotive dealership or dealer group - Ability to communicate in a way that retains audience engagement - Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke thoughtful disruption - Ability to work remote, nearly autonomously under moderate supervision with ability to follow departments standard practices and procedures - Desire to work in a highly collaborative atmosphere through remote technologies - Ability and eagerness to learn complex technology and basic understanding of web-based systems - Ability to travel potentially up to 50% although the exact amount may vary depending on client demands, travel consists of in market and overnight or occasional weekends USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

The VinSolutions Performance Manager is expected to build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities to ensure client and revenue retention and drive product utilization. The Performance Manager owns the client relationship on behalf of the company and will act as the client advocate internally by communicating the client's needs to various departments. The Performance Manager works remotely under moderate supervision, responsible for protecting the revenue stream from a business model even where no long-term client contracts might exist. The Performance Manager is also responsible for identifying the level of customer interest in additional products, harvesting additional accounts, and expanding/upselling product functionality to potentially increase revenue growth across their client base. The Performance Manager is expected to collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience. This is a regional position encompassing parts of Indiana, Ohio, and Kentucky. Preference will go to applicants in these states and other states in the Central time zone. What You'll Do: - Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio. - Build and maintain relationships with a portfolio of clients and ensure customers' needs are the driving force behind every priority, decision, and activity. - Retain clients by engaging with each client through onsite visits and virtual screen share engagements to drive valuable insights to increase product utilization and improving client's business processes and helps them meet their objectives. - Build and develop strong working relationships with clients and all client staff at all levels from within the dealership. - May also work with 'at risk' clients, using judgment to identify and develop an action plan to turn around and retain the relationship. - Follow standard practices and procedures to identify key barriers and core problems with their client's situations preventing them from meeting business objectives. Applies problem-solving skills and strategic insight to accomplish client goals. - Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Will influence clients on how to use and leverage the capabilities of the product to meet their business objectives. - Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives to achieve results. - Closely monitor system 'red flags'/emergencies with clients and take immediate action. - Improves existing processes & systems using conceptualizing, reasoning & interpretation during engagement with clients. - Required and responsible for maintaining product knowledge to include new releases or enhancements to the products in their direct area of responsibility. - All other duties as assigned. What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are: Required Qualifications - Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field. Preferred Qualifications - At least 3 years' recent retail automotive experience as a General Manager, General Sales Manager, Sales Manager, Finance Manager, BDC Manager or similar capacity - Proven ability to influence change inside or a dealership - Direct experience desking deals in a retail automotive environment - Working knowledge and experience in retail automotive and broad capabilities through software utilization - Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems - Ability to effectively communicate with all levels at an automotive dealership or dealer group - Ability to communicate in a way that retains audience engagement - Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke thoughtful disruption - Ability to work remote, nearly autonomously under moderate supervision with ability to follow departments standard practices and procedures - Desire to work in a highly collaborative atmosphere through remote technologies - Ability and eagerness to learn complex technology and basic understanding of web-based systems - Ability to travel potentially up to 50% although the exact amount may vary depending on client demands, travel consists of in market and overnight or occasional weekends USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

The VinSolutions Performance Manager is expected to build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities to ensure client and revenue retention and drive product utilization. The Performance Manager owns the client relationship on behalf of the company and will act as the client advocate internally by communicating the client's needs to various departments. The Performance Manager works remotely under moderate supervision, responsible for protecting the revenue stream from a business model even where no long-term client contracts might exist. The Performance Manager is also responsible for identifying the level of customer interest in additional products, harvesting additional accounts, and expanding/upselling product functionality to potentially increase revenue growth across their client base. The Performance Manager is expected to collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience. This is a regional position encompassing parts of Indiana, Ohio, and Kentucky. Preference will go to applicants in these states and other states in the Central time zone. What You'll Do: - Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio. - Build and maintain relationships with a portfolio of clients and ensure customers' needs are the driving force behind every priority, decision, and activity. - Retain clients by engaging with each client through onsite visits and virtual screen share engagements to drive valuable insights to increase product utilization and improving client's business processes and helps them meet their objectives. - Build and develop strong working relationships with clients and all client staff at all levels from within the dealership. - May also work with 'at risk' clients, using judgment to identify and develop an action plan to turn around and retain the relationship. - Follow standard practices and procedures to identify key barriers and core problems with their client's situations preventing them from meeting business objectives. Applies problem-solving skills and strategic insight to accomplish client goals. - Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Will influence clients on how to use and leverage the capabilities of the product to meet their business objectives. - Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives to achieve results. - Closely monitor system 'red flags'/emergencies with clients and take immediate action. - Improves existing processes & systems using conceptualizing, reasoning & interpretation during engagement with clients. - Required and responsible for maintaining product knowledge to include new releases or enhancements to the products in their direct area of responsibility. - All other duties as assigned. What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are: Required Qualifications - Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field. Preferred Qualifications - At least 3 years' recent retail automotive experience as a General Manager, General Sales Manager, Sales Manager, Finance Manager, BDC Manager or similar capacity - Proven ability to influence change inside or a dealership - Direct experience desking deals in a retail automotive environment - Working knowledge and experience in retail automotive and broad capabilities through software utilization - Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems - Ability to effectively communicate with all levels at an automotive dealership or dealer group - Ability to communicate in a way that retains audience engagement - Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke thoughtful disruption - Ability to work remote, nearly autonomously under moderate supervision with ability to follow departments standard practices and procedures - Desire to work in a highly collaborative atmosphere through remote technologies - Ability and eagerness to learn complex technology and basic understanding of web-based systems - Ability to travel potentially up to 50% although the exact amount may vary depending on client demands, travel consists of in market and overnight or occasional weekends USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. We are seeking an AI and Agentic Transformation Consultant in our growing Consulting & Advisory organization to lead Data and AI Strategy advisory engagements and drive transformational outcomes for our enterprise and SMB clients. As an AI and Agentic Transformation Consultant, you'll serve as a trusted advisor to our clients, helping them navigate complex business challenges and unlock the potential of AI and Data to automate and evolve business processes and operations. You'll perform as an AI Transformation Strategist leading discovery workshops, stakeholder interviews, and executive-level Data & AI strategy sessions. The ideal candidate brings: - Experience in technology consulting - Demonstrated experience delivering AI and Data strategy engagements for enterprise clients - Expertise with 1 major cloud AI platform and familiarity with 1 other (AWS Bedrock/SageMaker, Azure AI & Copilot, Google Cloud Vertex AI) - Experience mapping business workflows and solutioning agentic patterns with appropriate tool & code approach (no-code, low-code, pro-code) - Experience solutioning common agentic patterns in enterprise contexts, including intelligent document processing, knowledge retrieval, and workflow automation - Strong executive communication and facilitation skills - you're equally comfortable in a boardroom and a whiteboard session - Experience building or advising on AI governance frameworks Our Consulting & Advisory positions will require 50% travel to customer sites and conferences. What You'll Do: Strategic Advisory (~35%) - Lead executive-level AI strategy sessions, discovery workshops, and stakeholder interviews to assess readiness and define transformation roadmaps - Design AI governance frameworks including tiered risk models, responsible AI policies, and governance-as-enabler narratives for enterprise clients - Help clients stand up AI Centers of Excellence - operating models, tooling selection, team structures, and change management - Translate AI capabilities into measurable business outcomes and build compelling executive business cases for AI investment - Contribute to practice development: IP assets, point-of-view papers, playbooks, and go-to-market offerings Technical Solutioning (~40%) - Architect AI and agentic solutions appropriate to the client's context - selecting the right approach across no-code, low-code, and pro-code patterns - Design and validate workflow approaches (e.g. Intelligent Document Processing), agent orchestration patterns, tool-use frameworks, and LLM evaluation strategies - Assess and advise on data foundations: data lakes, lakehouses, and modern data platforms (Snowflake, Databricks, Fabric, AWS Glue) - Serve as a technical SME during pre-sales, supporting scoping, solution design, and proposal development alongside sales teams - Evaluate emerging AI and data technologies and contribute to the organization's technical knowledge base Delivery Leadership (~25%) - Manage project workstreams and coordinate cross-functional client and internal teams to ensure quality of consulting deliverables - Own engagement health: scope, timeline, risk, and client satisfaction across concurrent projects - Represent RapidScale at industry events and conferences as part of the AI and Data practice's market presence What You Bring: Minimum Qualifications - Bachelor's degree and 6 years' experience in Software Architect/Engineer roles OR a Master's degree and 4 years' experience Software Architect/Engineer roles OR a Ph.D. and 1 years' experience in Software Architect/Engineer roles OR 10 years' experience in Software Architect/Engineer roles. - At least 5 years in technology consulting with a mix of strategy and technical delivery experience; Big 4 or equivalent consulting background strongly preferred - Demonstrated experience leading AI and Data strategy engagements for enterprise clients from discovery through roadmap delivery - Hands-on expertise with at least one major cloud AI platform (AWS Bedrock/SageMaker, Azure AI & Copilot Studio, Google Cloud Vertex AI) and working familiarity with a second - Practical knowledge of agentic AI: agent orchestration, tool use, memory management, RAG pipelines, LLM evaluation, and observability of automated workflows - Experience mapping business processes and selecting appropriate implementation patterns (no-code, low-code, pro-code) based on client capability and context - Strong executive communication and facilitation skills - equally comfortable in a boardroom strategy session and a technical whiteboard - Experience building or advising on AI governance frameworks Preferred Qualifications - Background in data platform modernization (Data Lakes, Snowflake, Databricks, Fabric, AWS Glue) USD 134,900.00 - 224,900.00 per year Compensation: Compensation includes a base salary in the range of $134,900.00 - $224,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets