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Instacart

Instacart invites the world to share love through food. This is how homemade is made.

Program Manager, Compliance Program

Program ManagerProgram ManagerOtherRemoteSeniorTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

122 days ago

Salary

$120K - $152K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishTableau

Job Description

Program Manager, Compliance Program

Instacart

• Execute compliance programs end-to-end • Manage multi-phase compliance programs from planning through implementation and monitoring, ensuring deliverables are completed on time, within scope, and meeting quality standards. • Drive day-to-day execution across Legal, Product, Engineering, Hardware, Operations, and Marketing teams, keeping workstreams aligned and moving forward. • Identify and resolve blockers, manage dependencies, and escalate strategic decisions or novel compliance questions to senior leadership. • Convert complex regulatory requirements into clear, actionable work plans, technical specifications, and implementation roadmaps. • Partner with Product, Engineering, and Hardware teams to define requirements, acceptance criteria, and testing approaches that satisfy compliance obligations. • Manage compliance projects beyond hardware, including marketplace obligations, consumer protection requirements, feature-specific compliance needs, and jurisdiction-specific rules. • Set up and run program governance mechanisms (working groups, status meetings, RACI matrices) to drive decisions and maintain momentum. • Create and maintain program documentation: requirement specifications, process maps, decision logs, risk registers, and status reports.

Job Requirements

  • 5-7 years of relevant experience in program management within regulatory, compliance, hardware, product/technical, or risk domains.
  • Proven track record as an individual contributor successfully delivering complex, cross-functional programs on time and with quality.
  • Experience managing hardware compliance programs (e.g., weights and measures, safety, EMC/RF/wireless, environmental, labeling, certifications, market access) and working closely with hardware and technical teams.
  • Bachelor's degree in business, engineering, or a related technical field; or equivalent practical experience.
  • Strong understanding of how regulatory requirements translate into product, technical, and operational changes, with experience creating implementation plans and requirements documents.
  • Demonstrated ability to manage programs at multiple levels:
  • Planning: creating roadmaps, defining milestones, and managing timelines
  • Execution: writing requirements, coordinating testing, tracking deliverables, and resolving issues
  • Reporting: maintaining dashboards, communicating status, and escalating risks
  • Excellent program management fundamentals: scoping, planning, risk management, stakeholder coordination, and dependency management.
  • Strong written and verbal communication skills, with ability to communicate effectively with engineers, hardware teams, operators, legal counsel, and external partners.
  • Proficiency with program management and tracking tools (e.g., Jira, Asana, Smartsheet) and data/visualization tools (e.g., Mode, Tableau, Excel).
  • Self-starter with high ownership, strong follow-through, and ability to thrive in a fast-paced, evolving environment.

Benefits

  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
  • Eligible for a new hire equity grant as well as annual refresh grants.

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