Clio - Cloud-Based Legal Technology

• Develop and own Clio's demand generation strategy for the Spanish market, identifying the channels and programs that will unlock the biggest growth. • Set targets and budget allocation across paid search, paid social, webinars, and events, and be accountable for performance against them. • Analyse the Spanish market and legal industry landscape to shape messaging, targeting, and campaign priorities. • Build the annual and quarterly demand gen plan for Spain in partnership with the broader EMEA marketing and sales leadership. • Lead the execution of integrated, multi-channel campaigns across paid search (Google Ads), paid social (LinkedIn, Meta), webinars, and events. • Own the relationship with external paid media agencies, setting strategy and holding them accountable for delivery and performance. • Direct A/B testing programs across creative, copy, and landing pages, and use results to keep sharpening the approach. • Partner with Content, Design, and Product Marketing to make sure campaign assets land with the right audience and message. • Own reporting on pipeline contribution, CPL, conversion, and other key demand gen metrics for Spain. • Build and maintain dashboards in Salesforce and Looker that give leadership visibility into what's working. • Turn performance data into a clear point of view on where to double down and where to pull back. • Report regularly to EMEA marketing leadership on progress against targets. • Work closely with Sales and Customer Success on lead flow, follow-up, and feedback loops. • Represent the Spanish market's needs in broader EMEA marketing planning. • Build relationships with in-market stakeholders to keep campaigns grounded in what the Spanish legal market actually needs. • Manage cross-functional relationships with Sales, Content, Design, Product Marketing, and Revenue Operations. • Build and maintain the campaign calendar and roadmap for Spain. • Represent Spain's needs and opportunities within the broader EMEA marketing strategy.

• Develop and execute event and field marketing strategies that increase brand recognition and establish Clio as a market leader. • Implement targeted campaigns and events to generate high-quality leads. • Gather and analyze partnership opportunities to inform strategic decisions. • Lead the creation and execution of Spain-specific field marketing and events strategy. • Own annual and quarterly marketing planning for Spain, defining priorities, event calendars, budget allocation, and success metrics. • Plan, coordinate, and manage multi-channel marketing campaigns for demand and pipeline growth. • Build and execute brand-led programs to grow Clio’s reputation and awareness in Spain. • Develop and execute programs that foster customer engagement, advocacy, and retention.

• Design branded assets including but not limited to advertisements, social posts, brochures, presentations, whitepapers, reports, magazines, editorials, event signage, large scale print and website graphics. • Own the production of assets across the Clio brand and sub-brands, including advertisements and design of content. • Maintain quality control processes by ensuring accuracy in file preparation and necessary sign-offs while producing final files for print and digital production. • Work closely with our Senior Art Director to ensure design integrity and brand alignment is consistent across all touchpoints. • Work closely with Marketers to design assets for their campaigns and implement feedback.

Role Description As our product portfolio grows, so does the complexity of delivering a coherent experience across it. We’re looking for a Group Product Manager to own the vision, strategy, and roadmap for how our products come together as a unified platform: one that feels intentional, intelligent, and easy to use regardless of what a customer is working on. This is a high-visibility, executive-sponsored role that sits at the intersection of product strategy, design, and front-end platform engineering. You’ll lead a cross-functional effort spanning multiple product lines, working without full direct authority; but with the mandate and support to move fast and ship. This role can be performed from one of our Canadian offices, or remotely from the US or Canada, or a combination of both. Some exceptions may apply. What You’ll Do - Own the product vision and roadmap for platform-level experience: navigation, global utilities, shared surfaces, and the connective tissue that ties our product suite together. - Translate customer feedback, usability research, and product analytics into a sequenced roadmap that ships incrementally and delivers visible value at each step. - Lead cross-functional execution across design, engineering, and product teams; aligning stakeholders without always having direct authority over contributors. - Drive a coherent experience across Clio’s full product suite, ensuring that as we add new capabilities, the platform becomes more unified, not more fragmented. - Define success metrics for platform-level experience and use them to guide prioritization and trade-off decisions. - Identify and pitch new opportunities to improve how Clio’s platform enables both customer value and product-led growth. - Demonstrate a keen interest in up-leveling our product craft by using AI. - Communicate clearly to executive sponsors, cross-functional partners, and individual contributors; adjusting depth and framing for the audience. Qualifications - 8+ years of product management experience, with meaningful time spent on platform, shared infrastructure, or cross-product experience work. - Proven track record shipping platform-level features in a multi-product SaaS environment, e.g. navigation systems, global UI components, design systems, or shared app shells. - Strong instincts for user experience and information architecture, with the ability to synthesize qualitative and quantitative signals into clear product direction. - Experience leading cross-functional, distributed teams without full direct authority in a fast-evolving, multi-product environment. - Ability to think strategically while remaining hands-on and execution-focused; comfortable driving ambiguous initiatives forward. - Excellent communication and stakeholder management skills, with experience influencing across a matrixed organization. - Familiarity with front-end platform concepts: component modularization, design token systems, and cross-product API surface design. - An entrepreneurial mindset with comfort operating in ambiguity and a bias toward action. Benefits - Competitive, equitable salary with top-tier health benefits, dental, and vision insurance. - Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. - Flexible time off policy, with an encouraged 20 days off per year. - EAP benefits for you and household members, including counseling and online resources. - 401k matching and Child Education Savings. - Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

• Scaling the Onboarding motion: Identifying friction points in our established customer onboarding process, for each segment, and deploying solutions to handle higher volumes without sacrificing quality. • Building the end-to-end Professional Services engine: Designing operating models and systems to enable predictable delivery, efficient resource utilization, and clear margin visibility of this nascent function from project scoping through to delivery and payment collection. • Partnering closely with Onboarding and Professional Services leadership teams to translate high-level strategy and goals into concrete, executable projects. • Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane). • Leading and executing highly visible, "connective tissue" projects that span teams. • Contributing to the continuous improvement of the Revenue Operations team itself.

• Serve as the "Single Point of Truth" for customers once the sale is closed • Ensure a seamless transition from onboarding to long-term partnership • Manage a diverse portfolio with strategic and scalable engagement • Identify early warning signs to prevent churn and ensure renewals • Lead impactful Quarterly Business Reviews with decision makers • Drive contract renewals and identify expansion/upsell opportunities • Act as the "Internal Quarterback," orchestrating efforts across teams to deliver value

Title: Senior Workflow Consultant Location: Remote - Canada United States locations Vancouver Remote - Canada Toronto Calgary time type Full time Job Description: Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Senior Workflow Consultant to join our Professional Services team in Burnaby, Calgary, Toronto or remotely across Canada (except Quebec). We are looking for a dynamic and skilled Senior Workflow Consultant with hands-on legal experience to join our team. Someone who brings not only exceptional technical expertise but also a passion for delivering outstanding customer experiences. As our ideal candidate, you thrive in customer interactions and helping customers achieve their goals. You also have experience working in a law firm or legal department on substantive legal matters, and have exposure to using AI tools to support legal work. In this role, you will be responsible for providing comprehensive workflow consulting services to our customers, ensuring seamless integration and utilization across our portfolio of software solutions. You will play a critical role in optimizing customer workflows, increasing efficiency, driving adoption, and enhancing customer satisfaction. This position requires a strong strategic mindset, exceptional communication skills, a deep understanding of the needs of legal professionals, and practical experience performing legal work in a legal environment, including using AI tools to improve productivity and quality. What your team does: Our Professional Services team is dedicated to helping customers fully realize the value of Clio's product suite. Our team members are smart system thinkers who strengthen long-term adoption by translating complex needs into clear, efficient solutions and guiding customers through meaningful operational change. What you'll work on: - Talk to potential professional services customers to position the value of workflow packages and assist with closing opportunities. - Maintain accurate and up-to-date records of sales activities and customer interactions in Salesforce and other systems. - Become an expert on Clio's suite of products and the value opportunities it offers to help streamline legal workflows. - Collaborate with customers to assess their current workflows, identify pain points, and recommend workflow enhancements using Clio's legal software suite. - Conduct comprehensive account setup and configuration services, ensuring the software aligns with customer workflows, business processes and best practices. - Assist customers in setting up efficient document generation workflows using a portfolio of Clio's suite of products. - Leverage prior legal experience to improve workflows related to substantive legal tasks (e.g., legal drafting, legal research, legal strategy, etc.). - Support customers in adopting AI-powered features for legal work while reinforcing best practices and responsible use. - Develop and maintain strong relationships with customers, acting as a trusted advisor throughout their implementation and adoption journey while maintaining high-standards of professionalism and customer service in all interactions. - Continuously evaluate and recommend improvements to workflow packages based on customer needs/feedback and sales performance. - Share insights and customer feedback to become an advocate for customers with internal stakeholders and contribute to product enhancements and improvements. - Collaborate with cross-functional teams to co-create visionary workflows that address complex business challenges. - Provide thought leadership and creative solutions for business process optimizations to improve overall operational efficiency. - Design and prototype innovative workflows that can be implemented at scale and align with industry best practices. What you may have: - 5+ years experience in developing and implementing workflow strategies and breaking down complex workflows into simple pieces, ideally within the software or technology industry. - 2+ years of legal experience and/or training at a paralegal or higher level. - Bachelor's degree in a relevant field or equivalent practical experience. - Strong strategic thinking, analytical, and communication skills, with a track record of identifying customer needs and influencing outcomes through clear presentation and negotiation. - A keen interest in improving your craft by using AI with hands-on experience for drafting, research, summarization, or workflow support. - Genuine empathy, strong interpersonal skills and ability to make customers feel appreciated and valued. - Proactive and self-motivated mindset, constantly thinking outside the box to employ creative solutions where appropriate. - Ability to work independently and manage multiple priorities in a fast-paced environment while exercising good independent professional judgment. - Exceptional creative mindset to lead business processes through a visionary and collaborative approach. Serious bonus points if you have: - A strong understanding of cloud-based legal technologies together with a demonstrated understanding of the legal industry and the needs of legal professionals. - Ability to design and build automation processes using Excel/Google Sheets, Slack workflows, or scripting languages (e.g., SQL). This is a new role. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: - Competitive, equitable salary with top-tier health benefits, dental, and vision insurance - Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. - Flexible time off policy, with an encouraged 20 days off per year. - $2000 annual counseling benefit - RRSP matching and RESP contribution - Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $103,800 to $122,100 to $140,400 CAD. There are a separate set of salary bands for other regions based on local currency. - Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Title: Staff Product Designer, Design Systems Location: Remote - Canada Remote - USA Job Description: time type Full time job requisition id REQ-4703 Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days. Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team. About the role The Design Systems team at Clio is the connective tissue of our product ecosystem. Our foundations allow teams to move faster and ship more consistently, and that work is more important than ever. AI is rewriting what "baseline" means for every interface our customers and colleagues touch. We’re rewriting the playbook for how Clio's product teams discover, design, and ship alongside it, by creating shared frameworks, heuristics, and tooling that make the agentic product development lifecycle faster, more consistent, and more repeatable for every team we support. Our vision is a design system that doesn't just describe how things look, it describes how intelligent systems behave, communicate, adapt, and delegate to users, while staying on brand. Our mission is to build that system, and the culture around using it, so that every experience feels coherent, trustworthy, and unmistakably Clio. As a Staff Product Designer, you'll own the vision and evolution of Clio's design system as it enters an AI-first era, acting as both product owner and design practitioner for the shared foundations that power our internal teams and shape every customer-facing experience. You'll drive the frameworks, patterns, and standards that define how Clio designs agentic product experiences: from AI interaction models and streaming states, to content voice, brand expression, and the new heuristics needed to evaluate intelligent systems. Ideal candidates thrive in ambiguity, turning deep customer understanding into clear direction, cohesive experiences, and measurable outcomes. You’ll partner closely with Product and Engineering leaders to set vision, raise the quality bar, and elevate other designers, including shaping AI experiences that are trustworthy, explainable, and appropriately controlled. What you’ll do - Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities, grounded in customer insights and business outcomes. - Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions. - Lead end-to-end design across multi-surface journeys from opportunity framing to prototyping, validation, and high-quality execution. - Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaborative thinking. - Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.” - Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope. - Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaboration. - Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft. - Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area. - Contribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolio. What you bring - 8+ years of Product Design experience. B2B SaaS experience is preferred, but not required. - Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market). - Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems. - Proven track record of shipping high-quality work that solves customer problems and moves key product metrics. - Strong product judgment and business acumen; an ablility to connect customer needs to strategy, metrics, and roadmap decisions. - Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design. - Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities. - Proven experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows. - Proven systems thinking; an ablility to design reusable frameworks and patterns that scale across teams and products. - Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Gemini, etc.) - Excellent presentation and storytelling skills. - Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity. - Strong cross-functional partner who drives execution across teams and workstreams. - Experience mentoring peers. What we're specifically looking for - A track record of taking a design system from functional to foundational, evolving application and rollout rigor, documentation, and architecture to support an adaptive product ecosystem, including products brought in via acquisition and 0-1 bets. - Fluency with agentic or AI-first products where the primary unit of interaction is a system behavior not a screen and where delegation, trust, and human oversight are central design problems. - Shipped interaction patterns for AI-powered features: streaming states, citations, confidence signaling, refusals, and error recovery. - Experience adapting a platform to serve distinct customer verticals with different domain vocabularies, workflows, or compliance contexts. ​Bonus if you have… - Grounding in content design or UX writing, with the ability to develop voice, tone, and writing standards that operate at a system level and hold up across surfaces. - Experience designing AI-powered features in professional contexts where trust, explainability, and user control are meaningful design constraints. This is a new role. What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: - Competitive, equitable salary with top-tier health benefits, dental, and vision insurance - Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. - Flexible time off policy, with an encouraged 20 days off per year. - $2000 annual counseling benefit - RRSP matching and RESP contribution - Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $148,000 to $185,000 to $222,000 CAD. There are a separate set of salary bands for other regions based on local currency. *Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Title: Director, Finance Systems Location: Remote - Canada United States Job Description: Summary: We are currently seeking a Director, Finance Systems to join our IT team in Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days. About the role: The Director, Finance Systems owns the strategy, delivery, and operational excellence of the enterprise Finance Systems portfolio. This leader is accountable for both core financial platforms (ERP, close, spend, tax, equity, record-to-report, order-to-cash integrations, and procure-to-pay integrations) and FP&A/Planning platforms (EPM, modeling, forecasting, workforce planning, dashboards). This role partners deeply with Finance, Accounting, FP&A, IT, RevOps, People Systems, and Data/Analytics to ensure finance data is accurate, secure, automated, compliant, and decision-useful. The Director is also the owner for finance systems governance, including SOX/ITGC readiness, segregation of duties, and audit relationships. Mission and Impact: Finance Systems empowers the company through innovative, reliable, and user-friendly systems that improve accuracy, efficiency, internal controls, and strategic decision-making. The team’s vision is to mature the finance architecture so it not only streamlines processes but also enables predictive insights and scalable growth. What you’ll work on: - Own the multi-year vision and roadmap across Finance Systems and FP&A Systems, aligning delivery to business priorities and capacity. - Drive annual planning, budget ownership for the Finance Systems org - Lead and coach two managers and their IC teams; set clear outcomes, operating rhythms, and development plans. - Build a culture of accountability, customer-centricity, strong controls, and continuous improvement. - Scale the org as the company grows (headcount planning, hiring, leveling, capability building). - Strategic and architectural owner of the core Finance platforms (NetSuite, Pigment, Coupa, Leapfin, FloQast, Avalara, Workiva, Stripe), ensuring platforms and integrations scale appropriately with business growth and audit requirements - Ensure platform health, scalability, release management, and vendor performance. - Partner with Finance teams to map existing manual processes to proactively identify and execute automation initiatives to streamline operations and reduce human error. - Sponsor AI/automation capabilities across the portfolio - Own end-to-end financial data flows and integrations between ERP, EPM, HRIS, CRM, billing, and analytics platforms. - Establish reusable integration patterns, master data management, and reconciliation processes ensuring consistent “actuals vs. forecast” truth. - Set and enforce finance systems governance: access controls, segregation of duties, change management, ITGC/SOX controls, and evidence quality. - Lead SOX gap remediation and continuous control improvement across the portfolio. - Establish SLAs, intake triage, and support models (ticketing, training, enablement). - Improve user experience and company-wide adoption through documentation, and education. What you may have: - 8-10+ years in finance systems / enterprise applications / business systems, including 4+ years leading managers and multi-team orgs. - Hands-on experience taking a company public or operating finance systems at a company that has recently gone public (IPO readiness, S-1, SOX scaling, first-year public close). - Deep expertise in ERP ecosystems (Netsuite) and adjacent finance tools (record-to-report, procure-to-pay, revenue lifecycle, expense, close, tax, compliance, order-to-cash). - Strong experience with EPM/FP&A platforms and planning processes (forecasting, budgeting, driver-based modeling, dashboards). - Proven ability to design and govern integrations across ERP, EPM, HRIS, CRM, and billing/data platforms. - Demonstrated ownership of SOX/ITGC controls, change management, and experience partnering with (internal and external) auditors through rapid growth and change. - Track record of leading enterprise programs with executive stakeholders, clear ROI, and on-time delivery. - Bachelor’s degree in Information Systems, Computer Science, Finance/Accounting, or equivalent practical experience. - Growth mindset when it comes to process improvement and new technologies, especially AI This is a new role. What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: - Competitive, equitable salary with top-tier health benefits, dental, and vision insurance - Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. - $2000 annual counseling benefit - RRSP matching and RESP contribution - Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​ The expected salary range* for this role is $176,600 to $220,800 to $265,000 CAD. There are a separate set of salary bands for other regions based on local currency.

Title: Senior Product Designer, Drafting Location: Remote - Canada United States Job Description: Full time job requisition id REQ-4763 Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days. Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team. About the role As the newest addition to Clio's Intelligent Legal Work Platform, Clio Work is an AI-driven workspace purpose-built for the future of the legal profession. We are on a mission to enable every legal professional to complete complex tasks faster, with higher quality, and with total confidence. By bringing research, drafting, case context, and client collaboration together into one seamless hub, Clio Work actively transforms how legal professionals manage their day-to-day work. Documents are the fundamental building blocks of legal work. The Drafting team owns the product layer where legal thinking becomes reality. They build everything from intelligent template automation to AI-powered drafting tools that convert research into drafted document outputs. Their tools empower law firms to dramatically scale capacity, giving lawyers time back to focus on high-value strategy and client advocacy. As a Senior Product Designer, you’ll reimagine where legal work happens leveraging AI to simplify complex substantive tasks, accelerate output, and empower legal professionals to deliver higher-quality results with total confidence. You’ll lead the end-to-end design process, from strategic discovery and opportunity framing through development, launch, and ongoing iteration. Ideal candidates will ground decisions in deep customer understanding, translate ambiguity into clear direction, and partner tightly with Product and Engineering to drive meaningful business and customer outcomes. You’ll launch to learn with high-impact features, raising quality and coherence across our product ecosystem, and demonstrating strong judgment in designing intelligent AI automation that is trustworthy, explainable, and appropriately controlled. What you’ll do - Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business. - Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making. - Lead end-to-end design for a product area from vision crafting, to prototyping, testing, and polished execution. - Raise the quality bar through polished, accessible, and cohesive experiences and push beyond “good enough” toward best-in-class interaction design. - Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope. - Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams. - Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution. What you bring - 6+ years of experience designing digital products. B2B SaaS experience is preferred, but not required. - Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market). - Proven track record of shipping high-quality work that solves customer problems and moves key product metrics. - Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution. - Strong customer-centric practice, with the ability to translate customer insight into actionable design direction. - Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI. - Highly capable in design and prototyping tools, with solid command of AI tools in your process (e.g., Figma Make, Cursor, Gemini, etc.) - Strong communication and presentation skills, including clear articulation of rationale and trade-offs. - A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution. This is a new role. What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: - Competitive, equitable salary with top-tier health benefits, dental, and vision insurance - Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. - Flexible time off policy, with an encouraged 20 days off per year. - $2000 annual counseling benefit - RRSP matching and RESP contribution - Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $128,400 to $151,000 to $173,600 CAD. There are a separate set of salary bands for other regions based on local currency. *Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.