RTX

• Own the product vision, strategy, and roadmap for Microsoft Dynamics applications, aligning with business objectives. • Collaborate with stakeholders to gather, prioritize, and refine requirements into actionable user stories. • Partner with development teams to ensure timely, high-quality delivery of features and enhancements. • Act as the primary liaison between business units, technical teams, and vendors. • Monitor product performance, user adoption, and feedback to drive continuous improvement. • Define data and analytics requirements and identify opportunities for the business to use this data to create value and enhance decision making. • Collaborate with the Data &Analytics team to develop Power BI dashboards. • Drive iterative improvements using Scrum and Agile methodologies. • Maintain Agile tools including Jira, Confluence to monitor execution progress and support Program tracking. • Analyze data to improve performance, communication, and program performance. • Coordinate cross-team dependencies and ensure alignment with system-level activities. • Support/lead Agile events such as retro's, demos, stand-ups and planning sessions. • Define impact of change and develop change management plans in collaboration with the business and Change Manager lead. • Stay informed on Microsoft Dynamics updates, trends, and best practices to maximize platform value.

• Serve as a Portfolio Architect responsible for helping map existing digital and business process, identifying necessary process changes, developing technology roadmaps, and acting as a critical resource to support our transformation journey. • Own one or more business technology portfolios within the Sustainment portfolio (e.g., Aftermarket, MRO), including the relevant strategies, roadmaps, solutions, and applications. • Serve as a senior member of the architecture community, tasked with developing clear portfolio level technical architectures, standards, and strategic technology roadmaps for assigned portfolios within P&W, driving end-to-end visibility of digital technology married to business processes, and driving the value and visibility of P&W’s architecture approach. • Develop and deliver robust architecture guidelines for major initiatives and partner extensively with all P&W stakeholders to ensure that Portfolio Architecture meets company needs. • Provide strong leadership and overall technical direction to technology and business teams and develop and communicate guidance to stakeholders based on enterprise standards. • Demonstrate thought leadership and expertise for platforms (e.g., SLM, SEM), applications, and related business processes within the assigned portfolios. Demonstrate thorough understanding of platforms, applications, and business processes in related portfolios. • Collaborate with peers, executives, subject matter experts, and other stakeholders using excellent communication skills to achieve business outcomes in a complex, regulated, global environment. • Provide guidance on a global scale regarding industry best practices for architecture and business processes within the assigned portfolio(s). • Demonstrate experience in process mapping, architecture, and optimization for digital transformation of major industrial, manufacturing, or A&D organization.

• Compiles cost, schedule, and technical elements in the development of very complex proposals in accordance with Federal Acquisition Regulations (FAR) for submission in response to request for proposal (RFP) • Thoroughly understands cost burdening and fee application to accurately build up proposal cost/price • Prepares complex financial summaries, performs detailed analysis, and breaks down complex information into key takeaways allowing Senior Management to make informed business decisions • Partners with contracts and is capable of leading customer fact-finding, negotiations, and DCAA/DCMA audits • Collaborates with leadership and various functional teams to gather information, share insights, and facilitate informed decision-making. • Assesses the financial implications of pricing strategies and ensures accuracy and integrity of current cost and pricing data • Leads the proposal team in identifying, assessing, and quantifying proposal risks and/or opportunities • Participates in internal/external audits with limited supervision • Ensures compliance with internal policies and procedures and FAR/DFARS requirements • Ability to travel domestic less than 10%

• Spend your days working to automate and improve reliability and continue to push the ARINCDirect infrastructure forward, ensuring it is resilient and reproducible. • Be responsible for service availability, performance, monitoring, incident response, and capacity planning. • Create, improve, and manage environments to ensure decisions on resource allocation, problem identification, and capacity planning are based on accurate data-driven insights. • Maintain a physical infrastructure using Linux • Help facilitate a push towards Kubernetes and declarative infrastructure • Impact technology decision and direction to grow and support the ARINCDirect platform. • Collaborate closely with fellow SREs on your team and extend your collaboration across other teams and disciplines to design dependable and scalable solutions and services. • Identify, implement, and champion process improvements to enhance productivity, collaboration, and delivery efficiency, while ensuring alignment with company goals and industry best practices.

• Serve as Empowered Official • Supervise a team of Global Trade professionals, providing support, guidance, and career growth/development • Develop licensing plans and provide guidance for complex licensing strategy and program planning • Act as Subject Matter Expert (SME) in ITAR and EAR Export Authorizations requirements and drafting • Prepare, submit, track, obtain and manage from the U.S. government, all necessary export and import licenses, permits, and certifications – to include Technical Assistance Agreements (TAA), Manufacturing License Agreements (MLAs) and other export license authorization types • Work closely with internal customers to develop export and import approvals that allow for the efficient export of technology, technical data, hardware, and services • Ensure review of the scope of the effort with the applicable functions, stakeholders and the foreign parties prior to submittal • Obtain signed agreements and other required documentations from foreign parties (e.g., DSP-83s, ITAR NDAs, etc.) as applicable • Provide status updates to the programs/stakeholders for awareness • Review approvals to ensure execution and deliverables are considered • Responsible for managing day-to-day execution of agreements and licenses, ensuring compliance for all activities under the agreements and licenses, and Monitor authorizations for any changes effecting the authorizations and taking action upon knowledge of the change • Assure regulatory compliance through review and approval of foreign travel, foreign visits and export and import transactions • Provide day-to-day guidance, training and support to program personnel on export licensing and compliance needs (e.g., releasability, etc.) • Interpret and explain export compliance requirements such as license/TAA provisos, export regulations, and Raytheon export policies and procedures • Contribute to learning and audit assessment programs to ensure implementation and effectiveness of internal controls • Assist in identifying and reporting of compliance concerns and identifying errors/areas requiring improvement and implementing corrective actions to resolve problems • Support management in investigating and resolving compliance matters, audits and investigations • Contribute to key global trade compliance infrastructure elements including people, processes/procedures, automated solutions/tools, training, and metrics

• Prepare and obtain of all manner of solicitations including RFQ, RFP, and RFI activities from prospective subcontractors and employ various techniques to analyze cost/price, technical capability, and financial viability. • Evaluation of Proposal/Quotation activities from prospective subcontractors and employing various techniques to analyze cost/price, technical capability, and financial viability. • Managing Supplier's critical path in support of key program milestones. • Monitoring and reporting cost, schedule and status of suppliers and recommends or implements corrective action as necessary. • Analyze quotations/proposals utilizing price/cost analysis techniques. • Review of Statements of Work and In-house estimates. • Develop negotiation strategies and lead formal negotiations (Price, Delivery, Terms). • Place Purchase Orders of high dollar levels and procurement complexity. • Perform risk analysis and develop mitigation plans and solutions to problems. • Engage in significant interaction with Business EXIM, Legal, Sr. Leaders, Gate Reviews, internal and external stakeholders as well as program. • Travel to RTX and supplier facilities as deemed necessary. • Manage escalations and resolution of internal customer and/or supplier issues. • Drive the success for metrics, Late to Place, Late to Dock, Delinquent Material, etc.

• Perform procurement actions utilizing integrated supply chain models in compliance with all FAR/DFARS regulatory and corporate requirements • Preparation of all manner of solicitations including RFQs, RFPs, and RFI • Place Purchase Orders of high dollar levels and procurement complexity • Perform risk analysis and develop mitigation plans and solutions to problems • Develop negotiation strategies and lead formal negotiations (Price, Delivery, Terms) • Analyze quotations/proposals utilizing price/cost analysis techniques • Manage Supplier Relationship, Development, and Performance • Monitor procurement reports and help drive performance to meet company metric targets • Review drawings, specifications, and purchase history to determine sourcing strategy • Work with and review Statement of Work (SOW) documents • Formally document purchase orders per internal procedures • Perform routine post-award management activities • Communicate clearly and be proactive in a very fast-paced environment

• Act as the Incident Operational Manager, spearheading Raytheon ITSM strategies in coordination with the RTX Digital Major Incident Management (MIM) Center of Excellence. • Serve as the primary liaison between Raytheon and RTX ITSM/ServiceNow Leadership Teams to synchronize Raytheon ITSM modernization efforts with RTX enterprise priorities, ensuring operational consistency and efficiency. • Optimize incident handling through targeted knowledge updates and automation, fostering quicker triage and enhancing self-service success rates. • Oversee Major and Critical (P1) Incidents, ensuring proper classification, prioritization, and adherence to SLAs. • Represent Raytheon in RTX weekly incident review meetings. • Drive escalations and ensure clear communication with Raytheon leadership during critical incidents. • Analyze workflows and KPIs to identify performance gaps, address inefficiencies, and implement impactful enhancements to ITSM processes. • Design, execute, and manage end-to-end Test and Defect Management approaches specific to Raytheon for ServiceNow release upgrades (bi-annual) and testing new applications and capabilities. • Collaborate with Raytheon staff to leverage ServiceNow ITSM/ITIL capabilities and provide training on existing, new, and enhanced platform capabilities. • Promote ServiceNow best practices and offer tailored guidance to Service Owners, Support Group Managers/members, and other Raytheon staff as needed. • Lead the migration, creation, and maintenance of ServiceNow catalog items, ensuring alignment with Raytheon-specific requirements. • Partner with stakeholders to gather requirements, design workflows, and implement automated approval and fulfillment processes. • Promote efficiency and stakeholder satisfaction through iterative enhancements of catalog items and workflows. • Maintain accurate ownership, support group assignments, and associated workflows for the Service Catalog to ensure seamless operations. • Conduct rigorous testing in ServiceNow Test Instances and validate functionality in production. • Report, track, and validate fixes for ServiceNow platform anomalies to ensure consistency across ITSM processes, including Incident, Major Incident, Problem, and Request Management. • Utilize ServiceNow intake forms to gather service details and manage the onboarding and retirement of applications or technical services. • Develop dashboards to provide actionable insights to leaders. • Analyze incident, service task, and request data to identify patterns, offering strategic recommendations to minimize recurring issues and reduce high-cost impacts on operations.

• Conduct internal investigations of matters implicating P&W Global Trade policy or export control and sanctions compliance concerns, including interviewing witnesses, gathering relevant documents, and consulting with subject matter experts across Pratt & Whitney and RTX • In consultation with counsel in the Global Trade Investigations & Disclosures group, research the applicability of U.S. and foreign regulations concerning controlled military and dual-use items, and determine whether a matter constitutes a violation of Global Trade regulations or policies • Maintain evidence in a highly organized fashion and accurately document the resolution of all matters • Support Global Trade Investigations & Disclosures group initiatives and projects, as needed • Continually enhance and improve Pratt & Whitney’s “Speak Up” culture while acting with integrity at all times

• Demonstrated knowledge and experience coaching APQP/PPAP elements with suppliers • Ensure compliance by providing guidance and direction with regards to dedicated PW quality systems and requirements within the supply base • Coach and mentor suppliers through their process control, continuous improvement journey • Maintain key relationships with Procurement, Engineering, Value Stream Managers, Supplier Development Group, and suppliers. • Team with Engineering and Procurement to execute the supply base improvement plans to improve quality signature and ensure customer confidence. • Support Vendor Corrective Action Board (VCAB) reviews. • Provide timely and effective communications to all levels of organization. • Drive product and process improvements that ensure Supply Base quality metric goals are met for process certification and supplier maturity. • Drive a culture of continuous improvement using CORE tools to implement change, eliminate process escapes, reduce cost, and lead times. • Coordinate cross functional activities to improve supplier quality signatures. • Maintain key relationships with external suppliers’ quality and operations management teams.