Title: Account Manager, SMB Location: Remote - Texas, San Antonio, TX or Dallas, TX Job Description: At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. The Impact You Will Make: - Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions. - Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients. - Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners. - Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement. - Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments within turnaround time expectations. - Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks. - Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices. - Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role. What You Bring to the Table - Must be in San Antonio, TX or Dallas, TX. - Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. - Bachelor’s Degree or equivalent years of experience and High School degree/GED required - 2-4 years of Sales or Account Manager experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. - Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus. - Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. - Ability and desire to do whatever it takes to find solutions for restaurants. - Strong verbal and written communication skills. - Confident making outbound dials on the phone. - Proven track record of success in meeting and exceeding goals. - Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. - Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below. Texas: $64,000- 80,000 ($80,000-$100,000 OTE) Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

Role Description - Account Management - Manage and grow an assigned portfolio of existing customer accounts - Conduct regular scheduled client visits according to a call cycle - Ensure customer satisfaction, resolve queries, and handle complaints promptly - Process orders accurately and follow up on deliveries - New Business Development - Identify and prospect new clients within assigned territory - Convert leads into active trading accounts - Present product range and negotiate pricing within approved margins - Sales Performance - Achieve monthly and annual sales targets and budgets - Monitor own sales performance against KPIs and take corrective action - Manage and reduce outstanding debtors within the customer portfolio - Market Intelligence - Report on competitor activity, pricing, and product offerings - Identify market trends and opportunities within the territory - Provide feedback to management on customer needs and product gaps - Administration & Reporting - Submit daily activity logs on GeoRep and make use of Dashboard - Maintain accurate and up-to-date customer records - Prepare and submit monthly sales reports and forecasts - Manage travel claims and expenses per company policy - Product Knowledge - Maintain thorough knowledge of the C&B Filtration product range - Provide basic technical guidance on product application and fitment - Attend product training sessions as required - Authority - Quote pricing within approved discount structures - Open new customer accounts (subject to credit approval) - Manage own daily schedule and call cycle within territory guidelines Qualifications - Valid Code 08 driver's licence - Willingness to travel and spend nights away from home - Product knowledge in filtration / automotive aftermarket - Understanding of sales processes and CRM systems - Basic computer literacy (email, spreadsheets, reporting) - Self-motivated and able to work independently - Strong interpersonal and relationship-building skills - Effective negotiation and closing ability - Good time management and planning - Resilient and target-driven - Professional presentation and communication Package & Remuneration To be discussed

• The Account Manager services designated customer accounts (NAVSEA and Fleet Forces Command Accounts) to establish and maintain outstanding relationships, identify sales opportunities and close deals. • This position is designed to have constant engagements with many Government / DoD offices in set geographical areas and to get to know the personnel that serve in those offices very well. • To succeed the Account Manager must generate revenue in a competitive environment and be completely knowledgeable on their customer base/assigned territory. • They must apply the training and coaching from the company, create tremendous relationships, respond and engage with a sense of urgency, be fully compliant with the rules and regulations in Government contractual sales, contribute with passion to the Team and always be proactively communicating in that network. • The over-arching goal of this role is to be the “automatic first choice” that a customer thinks of when a requirement arises. • This job operates in a professional office environment and/or remote environment at both the Itasca and remote offices. This role routinely uses company standard office equipment such as computer and cell phones. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

• Lead and develop our field team, coaching them toward a consultative, partner-success mindset • Deepen relationships across our integration-firm members and vendor partners • Identify unmet needs on both sides and design solutions that create mutual value • Facilitate natural, sustainable growth — connecting people, ideas, and opportunities • Represent the organization at industry events and serve as a trusted face of our community • Partner with the CEO on strategy, and prepare to carry it forward