Chippewa Falls Area Chamber of Commerce

• Selling and servicing fire departments within a 40 – 50-mile radius of Milwaukee, WI. • Including, but not limited to; Milwaukee County, Ozaukee County, Sheboygan County, Racine County, Waukeshau County, Washington County, Fon Du Lac. • Maintaining and selling established customers • Identifying and pursuing new business opportunities • Building strong relationships with existing and new customers • Demonstrating and introducing new products • Provide technical support and training on our product offering • Staying up to date on industry trends • Manage order pipeline

• Assist and support assigned Outside Sales Representatives through the entire order process including but not limited to: lead identification; quoting; order entry; customer service; expediting; follow up. • Conduct an accuracy assessment of orders before routing to Purchasing Department. • Build cross-functional relationships within Darley Defense in order to execute bookings and closed sales. • Manage customer service requests. • Assess customer situations, develop options and deliver solutions. • Conduct discovery calls with current accounts to expand sales. • Assist assigned Sales Representatives in generating and maintaining a pipeline of opportunities in Salesforce to achieve individual annual goals. • Utilize Salesforce to manage and analyze customer interactions and contact data throughout the customer lifecycle. • Develop personal relationships with customers and vendors to help understand customer preferences, habits, and actions. • Work with vendors to negotiate preferred pricing & delivery. • Assist with capturing the Dealer of Record and sending to Vendor Relations for situational awareness. • Advise customers on selection of proper Funding or Contract Vehicles. • Respond to requests via phone, email, or in person meetings expeditiously. • Understand assigned sales territory and conduct research for new sales territories. • Conduct prospect calling to find new customers and contacts within assigned territories

• Responsible for driving revenue growth and strategic market penetration across an assigned territory. • Selling fire, rescue and EMS equipment, services, training, and integrated life-safety solutions. • Blend strategic account management, business development, and technical solution selling. • Utilize CRM tools, research potential customers, deliver briefs, and build relationships with military customers. • Monitor and report on market and competitor activities.

• The Senior Business Development Manager hunts for sales opportunities and closes deals at an aggressive pace. • Collaborate with our Navy Team, government customers, industry partners, and develop strategies for supporting Navy requirements and acquisitions while driving sales for our Navy Team and company growth. • Build strong and deep relationships with military Customers at all levels including end users, supply officers, contracting officers, decision makers and influencers. • Conduct cold calls, either face to face or via telephone, to prospect new business. • Monitor and report on market and competitor activities.