• The Account Manager services designated customer accounts (NAVSEA and Fleet Forces Command Accounts) to establish and maintain outstanding relationships, identify sales opportunities and close deals. • This position is designed to have constant engagements with many Government / DoD offices in set geographical areas and to get to know the personnel that serve in those offices very well. • To succeed the Account Manager must generate revenue in a competitive environment and be completely knowledgeable on their customer base/assigned territory. • They must apply the training and coaching from the company, create tremendous relationships, respond and engage with a sense of urgency, be fully compliant with the rules and regulations in Government contractual sales, contribute with passion to the Team and always be proactively communicating in that network. • The over-arching goal of this role is to be the “automatic first choice” that a customer thinks of when a requirement arises. • This job operates in a professional office environment and/or remote environment at both the Itasca and remote offices. This role routinely uses company standard office equipment such as computer and cell phones. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

• Lead and develop our field team, coaching them toward a consultative, partner-success mindset • Deepen relationships across our integration-firm members and vendor partners • Identify unmet needs on both sides and design solutions that create mutual value • Facilitate natural, sustainable growth — connecting people, ideas, and opportunities • Represent the organization at industry events and serve as a trusted face of our community • Partner with the CEO on strategy, and prepare to carry it forward

Role Description The Strategic Account Manager role on the Enterprise team at mPulse is built for the consultative, executive-comfortable account manager who wants to go deep with a small number of meaningful clients. You will own a portfolio of the largest health plans in our book — holding the day-to-day relationships, building the strategic plans, and quarterbacking the broader mPulse team behind each account. If you measure your impact in the depth of your client relationships and the outcomes you drive, this is your role. What You'll Do - Account Ownership: Serve as the primary, dedicated owner of a small Enterprise account portfolio. Be the single point of accountability for each client's experience with mPulse. - Executive Relationship Management: Build and hold relationships with director-level and above stakeholders. Earn time with C-suite stakeholders for strategic and renewal conversations. - Mutual Success Planning: Co-author and maintain Mutual Success Plans with each client. Drive measurable outcomes against shared goals. - EBR & QBR Excellence: Lead the design and delivery of executive-grade EBRs and QBRs. Frame value in client terms (Stars, member growth, total cost of care). - Account Strategy: Develop and execute the multi-year strategy for each account — retention, expansion, contract structure, executive engagement. - Cross-Functional Orchestration: Quarterback the mPulse team behind each account: Product, Implementation, Customer Success, Finance. - Risk & Renewal: Identify and address risks proactively. Lead the renewal motion in partnership with the Manager / Senior Manager. - Voice of the Customer: Synthesize client insights and bring them back to Product and Marketing in actionable form. Qualifications - 7+ years of Account Management, Customer Success, or Strategic Sales experience, with at least 3 years owning enterprise accounts in SaaS or healthcare technology. - Demonstrated track record of growing and retaining $1M+ ARR accounts. - Healthcare industry knowledge — health plans (MA, Medicaid, Commercial), CMS programs, Stars / HEDIS — strongly preferred. - Executive presence and credibility with senior client stakeholders. - Strong account planning, EBR design, and consultative engagement skills. - Bachelor's degree required. Benefits - Comprehensive benefits package, including medical, dental, and vision coverage. - 401(k) with company match. - Generous paid time off. - Resources to do your best work. - Specific benefits will be shared during the interview process. Equal Opportunity mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility-related concern, please do not hesitate to reach out to our People Ops and Recruiting team at careers@mpulse.com.

Role Description Humane World for Animals, a global leader in animal advocacy and protection, is seeking one part-time Companion Animal Policy intern for the Companion Animals department. As a Companion Animal Policy intern, you will gain experience researching and performing outreach to support ongoing companion animal policy campaigns, with a focus on cat protection issues. The intern will also learn about companion animal advocacy and how it intersects with public policy. This internship is 12 weeks long, beginning in September and working remotely approximately 120 hours per week. Please submit a cover letter explaining your interest in companion animals and public policy. Applications are reviewed on a rolling basis until the position is filled. You will be responsible for: - Attend and participate in regularly scheduled department meetings, as well as meetings focused on companion animal programs and policy, including cat-focused initiatives, with internal colleagues, external consultants, mentorship shelters, and coalition partners; - Assist with the creation of fact sheets, action alerts, testimony, letters to the editor, and other items as needed to support companion animal protection legislation; - Monitor news alerts for proposed changes to companion animal policies, research status, and follow-up as needed with advocates and/or policymakers; - Perform outreach to various segments of the companion animal protection community, including feline protection advocates and partners; - Spearhead one independent project that will culminate in a presentation to our department; - Complete knowledge building and professional development work, as assigned; Learning Opportunities: - Gain a deeper understanding of companion animal policy issues, including feline-related issues, and how they intersect with the issues of animal protection legislation and advocacy; - Develop structured mentor/mentee relationship(s) and network with other animal advocates; - Strengthening research, writing, networking, public speaking and presentation, data compilation, organizational and time management skills; - Learn how research supports policy work for companion animal issues, with applied examples from cat-focused campaigns; - Learn about Humane World’s major positions, programs, and mission. Qualifications - Must be able to work in the United States; - Must be at least 18 years of age; - Must have graduated high school; - Meets one of the following: - Currently enrolled as an undergraduate or graduate student of an accredited college or university; - High school or accredited college or university graduate who graduated within the last two years; - Service member with an honorable discharge within two years of leaving the military; - Previous experience in animal welfare preferred; - Strong desire to learn about companion animal issues in animal welfare; in particular, increasing veterinary access to care; - Excellent interpersonal and communication skills; - Strong research, writing, and critical thinking skills; - Strong work ethic and willingness to learn; - Proficiency in Microsoft Word. Familiarity with other Microsoft 365 applications—particularly Outlook, Teams, Excel, and PowerPoint—and Airtable, helpful; - Attentive to detail with a commitment to accuracy; - Able to use discretion, keeping in mind the confidential nature of some aspects of the work; - Able to work well independently and use good judgment. Benefits - $18.55 per hour working 20 hours a week; - Internship is from 9/14/2026 - 12/4/2026; - This internship is remote. Company Description Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, marital or parental status, or protected veteran status. EOE.