Airwallex

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you'll do As an Inbound Sales Representative (ISR) at Airwallex, you will drive Airwallex's future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallex's sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform, you will also be shaping our initial processes, customer segments and our product experience. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team. Responsibilities: - Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products. - Be an expert across Airwallex's product offerings and how specific products can resolve customers pain points. - Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise. - Achieve revenue targets from new customers. - Engage in customer conversations, understanding what their needs are and how we can help their business scale. - Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience. - Work across diverse global offices and different team functions. Requirements: - You have experience - at least 2+ years of B2B experience in a sales related role. - Strong motivator and self starter who is able to operate in a hyper growth environment. - Strong verbal and written communication in English. Mandarin is preferred - You have worked previously with complex sales, feeling comfortable selling to senior executives and business owners. - You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally. - You can speak to anyone - you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences. What you'll do This strategic leadership role gives you full ownership of Airwallex's financial markets and financial platform product strategy and roadmap. The Financial Markets team owns our FX platform, Liquidity Platform and Stablecoin platform. The Financial Platform team owns our ledger, wallet experience, reporting and reconciliation. As Product Director, you'll collaborate deeply with financial partnerships, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You'll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement and FX within Airwallex, and champion fast iteration on product launches and feature enhancements. Responsibilities - Define and own Airwallex's financial market's product strategy, solution design, roadmap, and delivery plans. - Lead, mentor and develop a team of high performing product managers. - Partner closely with engineering and design teams to build high-quality, scalable features and user experiences across web and mobile, driving clarity on requirements, trade-offs and timelines. - Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy-to-use products for our clients. Deeply understand user needs, target markets, and the competitive landscape; leverage customer and partner feedback to inform strategy and prioritization. - Manage difficult tradeoffs between long-term product vision and near-term growth, adapting quickly within a highly data-driven, fast-paced environment. - Lead the extension of financial markets into new verticals and use cases, validating opportunities and taking new propositions from concept to launch. - Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in finance, payments, and technology. Who you are - 8 + years of overall professional experience within Product Management - Bachelor's degree or higher in a related field - A customer obsession in building and developing 0 - 1 products - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time - Ability to thrive in cross-cultural and cross-functional teams - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. As a Customer Success Manager, SME & Growth at Airwallex, you will manage a portfolio of SME customers in Vietnam and play a key role in driving product adoption, retention, and growth across your accounts. You will build trusted relationships with customers, develop a deep understanding of their business needs, and help them unlock more value from Airwallex's product suite. You will work cross-functionally with teams across sales, product, operations, marketing, and strategy to deliver a strong customer experience and surface opportunities to improve how we serve customers. This role is ideal for someone who is customer-focused, commercially minded, and excited to help shape how customer success is delivered in Vietnam. This is an Onsite role and can be based in either Hanoi or Ho Chi Minh City. Responsibilities: - Build strong relationships across your portfolio and develop a deep understanding of customers' business models, workflows, current pain points, and future growth plans. - Identify growth opportunities by using customer data, product usage trends, and industry knowledge to increase wallet share and deepen usage of Airwallex products across your accounts. - Educate and activate customers on the full range of Airwallex products, guiding them toward stronger activation, and ongoing adoption. - Champion customer needs internally by acting as the voice of the customer and partnering cross-functionally to improve product, process, and customer experience outcomes. - Advocate for Airwallex by creating a strong impression with customers and helping position Airwallex as the partner of choice within your focus industries. - Retain customers by proactively identifying at-risk accounts, addressing blockers, and executing retention initiatives that improve customer satisfaction and reduce churn. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 2 years of experience in account management, customer success, or a similar client-facing commercial role, with a track record of driving revenue growth within existing accounts. - Strong verbal and written communication skills in both English and Vietnamese. Confidence in engaging customers directly to understand their needs, solve problems, and promote Airwallex solutions. - Strong relationship-building skills, with the ability to work collaboratively with customers and internal stakeholders. - A results-oriented mindset with resilience, commercial drive, and motivation to achieve KPIs. - Strong problem-solving abilities and comfort navigating ambiguity in a fast-paced environment. - Comfort using software and tools to manage customer activity, drive activation, and increase wallet share. Preferred qualifications: - Experience in start-up, fintech, e-commerce, tourism, mobile gaming, or software environments. - Familiarity with CRM tools and a data-driven approach to managing customer portfolios and prioritizing opportunities. - Experience supporting customers through onboarding, product adoption, retention, and cross-sell or upsell motions. - Curiosity, ownership, and a willingness to experiment and improve how customer growth and success are delivered. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. Staff Software Engineer (Real-time Data Platform) Knowledge Platform Team About the team The Knowledge Platform team is at the heart of our company's data and AI strategy. We are building the foundational infrastructure that empowers the entire company to leverage data, AI, and ML into business impact. We accomplish this by creating platforms that handle the entire data and AI/ML lifecycle, simplifying the interface while providing proper safety and governance. This includes managing our data infrastructure (Databricks, Spark, Kafka, etc.), the technology to serve that data to our users (RAG, MCP, etc.), and the platform to host and govern these AI/ML models. In 2026, our team's overarching mission is to evolve our full data ecosystem-encompassing both platform and models-into a fully AI agent-ready infrastructure; we will empower customers to engage directly with the data platform to extract actionable value through capabilities like analytics and natural language querying, while also upgrading the platform to deliver robust, real-time performance for instant, data-driven decision-making. What you'll do As a high level architect (staff engineer), you will oversee the strategy, architecture, development, and operation of Airwallex's data and AI platforms. You will play a pivotal role in influencing data-driven and AI-powered decision-making processes. A key aspect of your role will also include building a high-performing team that excels in a fast-paced environment. Your leadership will be critical in mentoring the team, promoting a culture of innovation, and driving technical excellence. This role is based in Singapore. Responsibilities: - Spearheaded the identification and resolution of Airwallex-wide challenges using cutting-edge data platform solutions. - Provide visionary technical direction, fostering a community within Airwallex's data realm, and actively leading in solving complex problems hands-on. - Advocate for best practices across the data platform, instilling a culture of craftsmanship and innovation. - Mentor the data platform team, nurturing both technical and professional development. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum Requirements: - A minimum of 8 years of experience in Data Platform or an equivalent combination of work and academic exposure in a quantitative field. - Proven experience leading company-wide initiatives across multiple teams or influencing tech roadmap planning. - Effective collaboration with diverse teams and stakeholders to drive tangible business outcomes. - Demonstrated ability to balance execution and velocity with in-depth research, statistical understanding, and scalable design. - Track record of mentoring and investing in the development of scientists, engineers, and peers. - Experience providing technical leadership on significant projects, covering ETL frameworks, metrics stores, infrastructure management, and data security. - Proficiency in building, deploying, and maintaining reliable multi-geographical data pipelines at scale. - Familiarity with workflow or orchestration frameworks such as Airflow, DBT, etc. Preferred Qualifications: - Hands-on design experience in crafting data processing patterns for a modern Lakehouse architecture. - Contribute to the design and development of standard framework modules, high-performance services, and client libraries for big data using tools like GCP, Databricks, BigQuery, DataProc, Kafka, Kubernetes, Spark, DataFlow, Google Cloud Storage, and Airflow. - Excellent written and verbal communication skills tailored for diverse audiences (leadership, users, company-wide). - Ability to rapidly evaluate various technologies and conduct proof of concepts to drive architecture design. - Experience thriving in a complex environment. At Airwallex, you can make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Engineering team at Airwallex is a diverse group of innovators, builders, and problem solvers, driven by a mission to empower businesses to operate anywhere, anytime. We thrive in a collaborative and fast-paced environment, where we're constantly pushing the boundaries of what's possible in the financial technology space. As a team, we value technical craftsmanship, continuous learning, and a strong sense of ownership, working together to build scalable, reliable, and secure products that empower businesses of all sizes to grow without borders. The Expenses team builds innovative solutions that simplify the entire expense management process for our customers. From real-time expense tracking and automated receipt capture to seamless approvals and integrations, we deliver tools that give businesses greater control and efficiency over global spending. What you'll do As a Frontend Engineer, you will be responsible for designing and implementing user friendly web interfaces that enhance the usability and functionality of our procurement offerings. This role requires expertise in front-end technologies, a strong focus on user experience, and the ability to collaborate with cross-functional teams. Our team is breaking new engineering ground and we have the opportunity to define innovative solutions for a number of challenges, paving the way for other teams to follow in our footsteps. This hybrid role is based in San Francisco. Responsibilities: - Implement and maintain frontend features using React and TypeScript, breaking down requirements into actionable tasks, estimating work, and participating in team planning and reviews. - Contribute to the development of Micro Frontends following a domain-based design approach, ensuring maintainability and modularity. - Work with product managers and designers to clarify feature requirements, support iterative delivery, and ensure product quality in production. - Use Apollo GraphQL to integrate with backend services via a Backend-for-Frontend (BFF) layer, focusing on clean, scalable APIs. - Collaborate with designers to implement and improve shared UI components and contribute to the team's design system. - Participate in team code reviews, help triage bugs, and contribute to improving the team's engineering standards. - Engage in ongoing learning via Frontend Guild discussions, tech spikes, and experimentation with new technologies. - Partner backend engineers, and product teams to deliver a smooth, high-quality user experience. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 6+ years of professional frontend software development experience. - Bachelor's degree in Computer Science, Engineering, or a related technical field. - Solid understanding of JavaScript/TypeScript, React, HTML/CSS, and modern web development best practices. - Familiarity with API integration patterns and frontend performance optimisation. - Demonstrated ability to write well-tested, maintainable code, and contribute to documentation. - Strong communicator and team player who enjoys working in a cross-functional, collaborative environment. Preferred qualifications: - Experience with GraphQL, design systems, or micro frontend architecture. - Exposure to CI/CD, monitoring, and frontend observability tools. - Interest in product development and a user-centric mindset. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Growth Analytics team at Airwallex is a dynamic group of data scientists and analytics professionals. We are passionate about leveraging data to drive business growth, optimize strategies, and unlock new opportunities across the company. As key partners to Growth, Marketing, Sales, and Product, our team works collaboratively to enable data-informed decision-making, experimentation, and scalable measurement frameworks supporting Airwallex's global expansion. Learn more about the data science team in this blog What you'll do - Partner closely with Growth, Marketing, Sales, and Product teams to derive actionable data-driven insights and impact business outcomes - Analyze data to assess performance and ROI of marketing and growth initiatives - Develop dashboards and robust, scalable measurement frameworks to empower data-driven decision-making - Identify trends and improvement opportunities to sharpen growth and marketing strategies - Act as the subject matter expert for marketing KPIs and analytics best practices; consult on marketing data projects - Design and conduct experiments to measure the impact of ad spend, brand campaigns, and other initiatives - Translate open-ended or complex business challenges into high-impact, structured analytics projects - Communicate analysis results clearly to both technical and non-technical audiences, influencing strategy and decisions Who you are - At least 6 years of industry experience and an advanced degree (PhD or MS) in a quantitative field (e.g. Statistics, Engineering, Sciences, Computer Science, Economics) - 2+ years of experience in Marketing Analytics or a similar role - Proven experience presenting actionable, data-driven recommendations to executives and cross-functional teams - Strong technical proficiency with SQL, Python, and/or R; experience in dimensional data modeling and schema design is a plus - Experience with digital marketing channels such as email, paid media, and SEO highly advantageous - Excellent communication and interpersonal skills in high-growth, cross-functional environments - Experience in technology, financial services, or high-growth organizations is advantageous Preferred qualifications: - Experience mentoring or leading analytics or data science teams in fast-paced or fintech environments - Familiarity with Google Analytics, Marketo, Salesforce, and A/B testing frameworks - Ability to perform advanced statistical analysis and develop machine learning models Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team We are seeking a highly skilled and detail-oriented talent to join our team as our Name Screening Team Lead. You will take a pivotal role in leading our cross-regional team in Malaysia and Shanghai, conducting comprehensive name screening and analysis to identify potential risks and threats related to individuals or entities. This is a crucial role in ensuring compliance with legal and regulatory requirements, maintaining the integrity of our organization, and mitigating potential risks. The ideal candidate should have a strong background in name screening, exceptional analytical skills, and the ability to handle sensitive information with utmost confidentiality. Responsibilities: - Manage team performance by overseeing metrics such as SLA, RFI rate, utilisation, and quality pass rate to meet global standards. - Oversee daily name screening operations, assist the team in conducting detailed analysis using various tools to identify risks and threats associated with individuals or entities. - Drive initiatives in collaboration with other stakeholders to enhance the operational process, support model, and develop procedures/SOPs proactively. - Workforce management and cost control: - Allocate headcount efficiently, including staffing/OT arrangements, to meet fluctuating submission vol. and 24*7 demands, ensuring evaluations are accurate to prevent resource wastage. - Plan headcount to meet growing global operational needs and ensure optimal workload efficiency. - Conduct interviews for new hires and track personal performance. - Handle daily administrative tasks, including monthly billing and cost distribution, etc. - Enhance team capabilities & people management : - Implement and maintain tools like dashboards and quality control systems for effective daily BAU and management. - Collaborate with internal stakeholders to deliver regular training on new requirements, screening policies, QA findings, and product features through training sessions and shadowing. - Set the individual target tracking personal performance., including regular 1 1 sessions, providing incentives, arranging Team building, cultivating the company culture, maintaining the low turnover rate, and conducting PIP management (if necessary), - Take over and prepare the team for the new business line, like KYC periodical review, Post-transaction investigation, etc - Reporting: - Provide regular updates on team performance, project progress, and any challenges to senior management for effective communication. Qualifications: - 3 - 5 years of solid experience in name screening. - 1 - 2 years of experience managing a team of 10. - Strong fluency in English and Mandarin, both written and spoken capabilities. - Understanding of compliance processes and risk control frameworks across various stages of the account lifecycle, such as onboarding, transaction monitoring, risk assessment, customer service, and treasury operations. - Strong analytical skills with confidence in analysing data and processes, as well as stakeholder engagement. Proficiency in Excel, PowerPoint, and SQL is a plus. - Highly organised, capable of managing multiple tasks and ensuring activities are completed efficiently and to high standards. - Proactive, creative, self-motivated, and pragmatic, with a strong sense of responsibility and accountability for personal tasks. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The SME & Partnerships Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. What you'll do As Head of SME & Partnerships, Mexico, you'll have the unique opportunity to strategize and drive the Mexico expansion plan for Airwallex. You will be a key part of the commercial leadership team in the Americas, contributing to decision-making and ensuring alignment with broader regional objectives. You will build and lead the commercial team who are responsible for acquiring, retaining and monetizing customers across the end to end sales cycle and drive exponential growth for Airwallex in years to come. You are able to roll up your sleeves and show how it's done while you build a team building a player/coach mindset. This role is based in Mexico City, Mexico and in office attendance will be required. Responsibilities: - Shape and execute commercial strategy in Mexico: Collaborate with Americas commercial and strategy leaders to refine our key verticals, positioning and value prop in Mexico; balance vision setting with rigorous execution - Build, lead and inspire the SME team: Recruit and oversee Sales Development, Account Executive and Channel Partnerships teams, build a high performing team to deliver exceptional results - Engage with customers and markets: Engage with customers and close deals yourself as an individual contributor along with being the leader of the commercial team, and drive growth initiatives that involve all aspects of the customer lifecycle (customer acquisition, activation, retention, and upselling) - Drive global and regional cross-functional collaboration: Partner with Americas and Global Marketing to strategize and execute effective customer acquisition campaigns; partner with Product to build the right user experience and tools for Mexican customers - Enhance Airwallex brand and drive strategic collaboration: Serve as prominent representative of Airwallex at key events within the Mexican SME business segment Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - At least 10 years of progressive go-to-market experience, including at a top tier management consulting firms or go-to-market leadership roles in a high-growth company - 5+ years of experience leading and managing GTM teams of 10 or more, including sales, account management, marketing - Demonstrated experience in developing and executing multi-channel customer acquisition strategies, and scaling customer acquisition and revenue growth in a B2B environment - Proven ability to build and scale high-performing commercial teams in high-growth environments - Direct experience and connections in the Mexican fintech market - Fluency in English and Spanish Preferred qualifications: - Experience launching and scaling go-to-market teams in hyper-growth startups, particularly in the fintech or payments sectors - Evidence of success in growing customer base from the ground up - Experience being Player/Coach as needed and love individual contributor work along with being a team lead - Ability to be analytical, data driven and creative when it comes to growth strategies - Proven ability to navigate ambiguity and adapt quickly to evolving market conditions, demonstrating resilience and innovative problem-solving - Familiarity with the local payment ecosystem (e.g., SPEI), fintech regulations and key fintech players Please submit resumes in English Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Engineering team at Airwallex is a diverse group of innovators, builders, and problem solvers, driven by a mission to empower businesses to operate anywhere, anytime. We thrive in a collaborative and fast-paced environment, where we're constantly pushing the boundaries of what's possible in the financial technology space. As a team, we value technical craftsmanship, continuous learning, and a strong sense of ownership, working together to build scalable, reliable, and secure products that empower businesses of all sizes to grow without borders. Our SRE team is breaking new engineering ground and we have the opportunity to define innovative solutions for a number of challenges, paving the way for other teams to follow in our footsteps. This team is responsible for the availability, performance, monitoring and capacity planning of our Global services. What you'll do As a Senior Site Reliability Engineer, you'll work closely with product teams in Spend to deliver and maintain scalable, reliable cloud infrastructure in support of key product initiatives. Aligned to the roadmap, you'll lead on infrastructure design and delivery for complex, high-risk projects such as launching new services, executing global data centre migrations, and modernising data pipelines. Responsibilities: - Architect and implement cloud infrastructure for new services and roadmap initiatives. - Embed with development teams to drive reliability, performance, and operational readiness. - Lead incident response, observability, and automation across critical systems. - Own team-level SLOs, runbooks, and DevOps performance metrics. - Collaborate with central DevOps and security teams to ensure compliance and resilience. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 6+ years in an SRE, DevOps, or infrastructure-focused engineering role. - Bachelor degree in Computer Science, Software Engineering, or a related field. - Expertise in cloud platforms (AWS/GCP), Kubernetes, observability, and incident response. - Able to lead SRE strategy for large-scale, cross-functional projects. - Strong experience supporting production systems with high availability and compliance requirements. - Proven ability to work closely with developers and guide reliability best practices. Preferred qualifications: - Experience in a fintech or similarly regulated industry. - Familiarity with data streaming, analytics pipelines, or financial data systems. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. What you'll do We're looking for a Technical SEO Manager to scale and optimize our global SEO efforts, drive high-intent organic traffic, and improve revenue growth. This is a unique opportunity to join the Global Growth Marketing Team and shape the technical foundation of our SEO approach. In this role, you'll support the Director of SEO in developing a best-in-class technical SEO strategy, ensuring our site architecture, performance, and discoverability set us apart. You will be a "hybrid" contributor-someone who can identify problems, write Jira tickets for the engineering team, and, when necessary, get your hands dirty in the codebase to implement fixes. You'll work cross-functionally with Growth Marketing, Content Marketing, Product, RevOps, Data, and Engineering teams to deliver impactful technical solutions. This role is based in San Francisco. Responsibilities: - Roadmap Support: Support the technical SEO roadmap, managing site architecture, crawl budgets, and complex URL structures to ensure indexation is optimized at scale. - Engineering Partnership: Partner with Engineering to scope and execute technical changes, including structured data (JSON-LD), internal linking, and international SEO (hreflang, localization). - Technical Execution: Proactively identify technical issues and optimization opportunities; write clean, semantic HTML, CSS, and JavaScript to directly implement recommendations within our front-end stack (e.g., React, Next.js). - Site Audits: Lead comprehensive site audits (crawl errors, redirects, canonicalization, duplicate content) and deep-dive into rendering issues (SSR vs. SSG). - Performance Optimization: Relentlessly optimize Core Web Vitals (LCP, INP, CLS) and overall page speed across global markets and devices. - Authority Growth: Support off-site backlink strategies by ensuring technical health and site integrity support authority growth. - CRO & Testing: Support conversion rate optimization (CRO) initiatives and design/measure SEO A/B tests to validate the organic impact of template changes. - Monitoring & Analytics: Establish monitoring and reporting processes using server log analysis and custom dashboards (GSC API, GA4) to measure technical SEO performance. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 4+ years of SEO experience, with at least 2+ years specifically in a technical SEO role (preferably in-house for B2B, SaaS, or Fintech). - Strong understanding of HTML, CSS, and vanilla JavaScript as they relate to the critical rendering path and how search bots parse code. - Familiarity with modern web architectures, including Headless CMS, SPAs, and React/Next.js frameworks. - Proven track record with international SEO and multi-language/multi-domain strategies at scale. - Strong analytical skills with the ability to turn raw data into technical insights and business actions. - Deep knowledge of Google Search Console, GA4, Screaming Frog, Sitebulb, and web performance tools (Lighthouse, WebPageTest). - Excellent communication skills to explain complex technical concepts to non-technical stakeholders. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid