Role Description We are a fast-growing company, and everyone wears several hats. We are building a highly skilled support team to ensure that our customers succeed with our CNAPP products. If you are passionate about technology, love problem-solving, and want to have a direct impact on customer success, this role is perfect for you. Your Responsibilities - Manage a portfolio of customer accounts, ensuring customer satisfaction and long-term retention. - Act as the main point of contact for key customers, understanding their needs, and providing solutions that align with their goals. - Develop strong relationships with decision-makers within existing accounts to identify opportunities for upselling and cross-selling. - Develop and execute account strategies to maximize growth within existing customers. - Generate new business by identifying potential customers, conducting outreach, and managing the sales cycle from lead generation to close. - Collaborate closely with the technical and product teams to ensure smooth onboarding and delivery of Cloudanix solutions to customers. - Meet and exceed quarterly and annual sales targets by driving new business, upsell opportunities, and managing renewals. - Negotiate contracts and pricing with customers to ensure both customer satisfaction and revenue growth. - Travel as required within your territory. Qualifications - 3-4 years of experience in sales, account management, or customer success, preferably within the SaaS or cloud infrastructure space. - Proven track record of achieving or exceeding sales targets in a B2B environment, preferably in cybersecurity product domain. - Strong understanding of cloud platforms (AWS, Azure, GCP) and security tools. - Exceptional ability to build and maintain relationships with key stakeholders. - Excellent negotiation, presentation, and communication skills. - Ability to manage multiple priorities, work autonomously, and thrive in a fast-paced environment. - Experience working with CRM tools (e.g., Salesforce, HubSpot) to manage customer accounts and pipelines. - Strong problem-solving skills and the ability to work cross-functionally with technical and product teams. Benefits - Opportunity to work on impactful cloud security products, making a real difference for companies around the world. - Market-competitive salary. - Unlimited vacation policy. - World-class medical insurance for you and your family. - Flexi work culture with no strict office hours. - The latest tools and technologies to help you excel at your job. Company Description

Role Description Work directly with customers to help them create stunning websites through our CMS platform. - Become a go-to resource for customers, making tailored recommendations to help them unlock their full digital potential. - Become a Roomvo product expert, confidently walking customers through our various tools that support their day-to-day operations. - Help guide our product roadmap based on insights uncovered during hundreds of customer conversations. - Help create processes that improve efficiencies across our web team, both internally and externally. - Help drive new business by delivering custom demos and strategic consultations to a wide range of accounts—often supporting 100–150 clients throughout your tenure. - Leverage your customer-facing experience—whether from retail, hospitality, or tech—to build trust and drive meaningful results. - Engage regularly with clients via email and phone, providing hands-on training for new features and platform updates. - Represent Roomvo at select tradeshows and industry events throughout the year—an optional but encouraged opportunity to connect with new and existing clients face-to-face. Qualifications - Relationship-driven—building trust and maintaining strong client connections is central to your approach. - Critical thinker with a knack for creative problem-solving. - Strong sense of leadership, who takes pride in finding solutions and owning initiatives. - Strong written and verbal communicator, comfortable engaging with both customers and internal teams. - Able to manage multiple projects at once while staying organized and responsive. - Comfortable working autonomously, but quick to support teammates with feedback, collaboration, or guidance to help the whole team thrive. - Familiarity with tools like Google Sheets or Excel is a bonus, especially when troubleshooting more complex issues. - Past experience working cross-functionally with teams like dev, marketing, or customer success is a major advantage. - Basic understanding of SEO best practices. - Experience with web-building platforms of any kind (e.g.; Squarespace, Wix, Wordpress). - Experience with GitLab or Salesforce is a plus—while we provide training, any prior exposure is helpful. - Experience with domain transfers is a plus—while we provide training, any prior exposure is helpful. - Bonus points for design skills (Photoshop, Figma). Benefits - We're a remote-first company that encourages our employees to work from where they're most productive. - We work in tight-knit teams to cultivate an ownership mentality. - We cherish curiosity and an obsession for details because we know these details are invaluable over the long run. - We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency. - Work anywhere in the world for up to 3 months! - We value families by offering a parental leave program. - We offer a work-from-home stipend. - Your birthday (and our company's birthday) is a day off! Company Description At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.

• Lead relationships with foreign governments, including ministries of defense, space agencies, regulators, and embassy officials • Serve as senior company representative in international diplomatic, defense, and space forums • Build trusted sovereign partnerships to enable mission success and long-term collaboration • Partner with internal Government Relations to engage U.S. Government stakeholders, including the Department of State and Department of War • Ensure alignment with U.S. foreign policy, national security priorities, and regulatory frameworks • Navigate export control, security, and interagency processes impacting international operations • Lead in-country engagement strategies supporting deployment and sustainment of company systems and infrastructure • Develop and maintain relationships with national and local leaders supporting operational sites • Identify and coordinate in-country advisors, consultants, and partners to support execution • Partner with Engineering and Go-To-Market teams to enable international deployments • Support ongoing operational relationships to ensure continuity of site access and mission execution • Advise executive leadership on geopolitical, regulatory, and policy developments impacting global operations • Provide guidance on risk, timing, and strategy for international expansion • Shape policy positioning and engagement strategies to support long-term growth and market access • Support CEO and executive leadership in high-level international engagements • Develop briefing materials, strategic messaging, and executive positioning for government meetings • Represent the company in international forums, coalitions, and policy discussions • Partner with Business Development, Legal, Engineering, and Product teams to align international strategy execution • Ensure coordinated delivery of international initiatives across technical and commercial functions.

• Serve as the primary point of contact to respond to client inquiries, communicate Service Level Agreements (SLAs), and facilitate alignment meetings across internal business teams. • Partner cross-functionally to ensure client assets are accurately received, processed, and reconciled while investigating discrepancies to implement process adjustments. • Interpret client Master Services Agreements (MSAs) and Statements of Work (SOW), collaborate on project scoping, and oversee third-party vendors for warranty management and asset disposal. • Gather operational data to generate Quarterly Business Reviews (QBRs), manage monthly client invoicing, and submit accurate monthly settlement reports to Finance.