Role Description We are looking for a Junior Partner Account Manager (fluent in Chinese, Russian, and English speaking) to join our Content Sufficiency team in Content & Service Quality Operations department. - Independently managing operational and analytical tasks from goal setting through to execution and result control; - Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities; - Developing and implementing content sufficiency and quality strategies in collaboration with the team and cross-functional stakeholders; - Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests; - Contributing to the improvement of partner-related processes and tools (CRM, reporting, files, internal guidelines); - Collaborating with internal teams to achieve shared goals related to efficiency and cost optimization. Qualifications - Proficiency in Chinese and Russian (reading, writing, ability to communicate) - C1+; - Proficiency in English (reading, writing, ability to communicate) - B1+; - Excellent communication skills; - Experience in negotiating, working with contractors, partners, working with claims; - Confident work with data in tables (Google Sheets, Excel); - Advanced user of Google Workspace. Benefits - REMOTE OPPORTUNITY to work full time; - Vacation: 28 calendar days per year; - 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; - Bonuses up to $5000 for recommending successful applicants for positions in the company; - 50% payment for professional training, international conferences and meetings; - Corporate discount for English lessons; - Health benefits: up to $1,000 gross per year for health insurance or doctor's fees for yourself and close relatives; - Workplace organization: equipped workplace and necessary equipment provided in offices or co-working locations, reimbursement of workplace costs up to $1000 gross once every 3 years; - Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc. Company Description Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others. SDG invests in IT startups around the world, including Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world. In August 2024, we achieved Great Place to Work US Certification™!

• Support the day-to-day administration of client benefit programs with a focus on Affordable Care Act (ACA) reporting, data integrity, client service, and process improvement • Partner with clients and internal teams to collect, review, prepare, and audit data for ACA reporting solutions • Respond to client questions and help ensure timely, accurate reporting outcomes • Prepare, validate, and organize client-provided data for import into ACA reporting technology • Manage multiple priorities and project deadlines, particularly during high-volume reporting periods

• Build relationships with top large utilities and with multi utilities. • Drive sales of water meters and related solutions to large water utilities. • Develop and maintain relationships up to C-level executives. • Drive sales of analytics and solutions (End-to-End and Connected sites) to wastewater business customers. • Prepare offers, lead negotiations, and close contracts. • Regularly engage with existing clients to expand business opportunities. • Identify and map key stakeholders within customer organizations (e.g., engineering, procurement, executive leadership). • Represent the company at trade fairs, industry events, and conferences. • Engage in industry discussions and position the company as a key partner. • Contribute to product and solution development based on customer needs and feedback.

Role Description The Senior Account Manager plays a critical role in driving client success by building solid, trusted partnerships and delivering strategic value across a portfolio of external payer clients within Optum’s Transplant Solutions. The Senior Account Manager is responsible for client satisfaction, retention, and growth through proactive relationship management, strategic guidance, and operational excellence. This role serves as the primary point of contact for payer clients, third party administrators, clinical management vendors, consultants, and internal partners, ensuring seamless delivery of Whole Health Solutions across products such as: - Transplant - Oncology - Kidney - Dialysis - Congenital heart disease - Ventricular assistive devices - Cell and gene therapy The ideal candidate will have exceptional written and verbal communication skills, the ability to build solid relationships with key decision makers of each client, and solid organizational skills. This role operates in a fast-paced, high-visibility client environment and requires the ability to quickly assume ownership of complex accounts with minimal oversight. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Qualifications - 5+ years of experience in medical health insurance setting (e.g., health plan, TPA, PBM, stop loss) including account management, relationship management, client implementation, or project management - 3+ years of experience owning/managing external client-facing relationships (executive, operational, clinical stakeholders) in a healthcare environment - 1+ years of demonstrated knowledge of healthcare benefits, benefit design, managed care programs, vendor networks, cost containment strategies, specialty healthcare solutions, or stop loss and reinsurance delivery - Experience serving as a primary contact for clients and partnering across internal teams to support client needs and deliver solutions - Advanced level of proficiency in Microsoft Word, Excel and PowerPoint - Proven solid understanding of health insurance ecosystem, including employer and payer perspectives, as well as related operations and infrastructure - Demonstrated written, verbal, and presentation skills through experience leading client-facing meetings, business reviews, operational reviews, educational sessions, and executive presentations with internal and external stakeholders Requirements - Drive client retention and identify opportunities for growth within existing accounts - Deliver insights, recommendations, and proactive strategies aligned to client goals - Oversee delivery of contracted services, ensuring performance meets or exceeds expectations - Partner cross-functionally with internal teams and external vendors to execute client initiatives - Provide education, guidance, and problem resolution across all applicable products - Lead issue resolution with urgency and accountability, ensuring positive client outcomes - Tailor communications to client needs, including industry updates, product enhancements, and performance insights - Act as a subject matter expert (SME) and trusted advisor on Optum Transplant Solutions product portfolio Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.