Role Description Serve as the primary point of contact throughout implementation, owning the end-to-end customer experience from sales handoff through post-launch transition to customer success. - Lead project kickoff, milestone reviews, approvals, and launch preparation activities, keeping projects on schedule with clear ownership and documented next steps. - Provide guidance to customers on website goals, and SEO/AIO best practices; manage improvement projects for existing customers. - Coordinate cross-functionally with design, content, SEO, production, sales, operations, and customer experience teams to deliver accurate, high-quality work on time. - Collect and communicate key account, branding, and website requirements; track timelines, dependencies, risks, and blockers proactively. - Facilitate customer reviews and approvals, balancing customer preferences with SEO, usability, and accessibility best practices. - Address customer questions, concerns, and escalations in a timely manner; build relationships that support long-term satisfaction and retention. - Ensure customers are successfully onboarded to all purchased products and services, including applicable tools, dashboards, and marketing services. - Maintain accurate project documentation, account notes, and communication records in internal systems. - Identify customer feedback, product improvement opportunities, and process gaps; share insights with appropriate internal teams. Qualifications - Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience. - 3–5 years of experience in project management, customer success, account management, implementation, or a related customer-facing role. - Proven ability to manage multiple projects simultaneously with strong attention to detail and organizational skills. - Strong customer communication skills — via Zoom, phone, and email — including the ability to lead meetings, present recommendations, outreach proactively, and manage expectations. - Comfortable working cross-functionally across creative, technical, marketing, sales, and customer-facing teams in a fast-paced environment. - Proactive, goal-oriented, and confident making decisions independently. Requirements - Familiarity with SEO/AIO, website strategy, digital marketing, branding, or user experience best practices is a plus. - Experience with project management tools (Taskray, Asana), CRM systems (Salesforce), website platforms (WordPress, Wix, Shopify), or digital marketing tools (GA4). - Legal industry experience is a plus. Benefits - Flexible PTO - 2 Company-Wide Mental Health Days - Parental Leave Programs - 401(k) with Company Match - Broad Equity Participation

Role Description We are seeking an experienced Project Manager to lead and support complex data migration initiatives in preparation for a modern data platform transformation. This role will focus on driving execution, maintaining organization across multiple workstreams, and ensuring successful delivery of critical data projects. The ideal candidate will bring strong data migration experience, excellent stakeholder management skills, and the ability to provide structure and momentum in a fast-moving environment. Qualifications - 10+ years of project management experience, including large-scale initiatives. - Proven experience leading data migration or data transformation projects. - Strong knowledge of Agile and Scrum methodologies. - Exceptional stakeholder management and communication skills. - Experience with Azure DevOps (ADO) or similar project tracking tool. Requirements - Lead end-to-end execution of mid- to large-scale data migration projects. - Develop and manage project plans, timelines, risks, and dependencies. - Ensure projects are delivered on time, within scope, and aligned to business objectives. - Support migration of multiple large data marts to a new data platform. - Coordinate across technical teams to ensure seamless transition and minimal disruption. - Identify and mitigate risks associated with data transformation and migration efforts. - Facilitate Agile ceremonies and ensure adherence to Scrum best practices. - Partner with technical teams to maintain backlog, sprint priorities, and delivery cadence. - Drive continuous improvement in Agile processes and execution. - Act as primary point of contact for key stakeholders and leadership. - Communicate project status, risks, and progress clearly and proactively. - Facilitate decision-making and alignment across cross-functional teams. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description This is a Contract to Hire position based out of Seattle, WA. The pay range for this position is $65.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Role Description We have an excellent opportunity for a Technical Project Manager to lead other members of the Development team in the implementation of internal software solutions. The Technical Project Manager will be required to work on multiple projects, coordinating resources to ensure all milestones are met on time and on budget, and that quality standards are adhered to. This person will be 100% remote and will be supporting our team in India. - Responsible for implementation of software solutions across multiple deliveries - Develop a project plan based on a business case, in order to have clear guidance to project execution, leading to expected project results - Manage project execution, coordinate all involved internal and external parties, and monitor consistency with the project plan - Manage the project/scrum team on a day-to-day basis by proactively addressing issues and risks to deliver the project products at the required standard of quality and within specified constraints of time and costs - Ensure the project scope and requirements are well defined and that the estimated timeline and budget levels are appropriate at all stages of the software development life cycle (SDLC) - Work closely with QA, DevOps, and support teams in a matrix reporting environment to deliver projects - Organize and lead user acceptance testing (UAT) with the appropriate project stakeholders - Develop technical specifications from business/functional requirements, manage project resources, and skillfully manage internal stakeholders - Create documentation for any key project decisions, action items, issues, and other pertinent information - Answer questions and resolve functional and technical issues from stakeholders - Clearly communicate project status and manage expectations to internal and external stakeholders Qualifications - Bachelor's Degree in Computer Science or Business related discipline - Agile/Scrum Master Certification (CSM) and/or PMP Certification is a plus - Must have 6+ years in software implementation projects in an Agile environment - Preferred experience managing projects in Fintech, Financial Services or related industry Requirements - Java technical stack including Spring/Hibernate, Angular and database experience required - Solid understanding of the software engineering process - Appreciation of a range of technologies, including databases, and their implementation in a business environment - Expert knowledge in systems analysis and project management techniques with a proven record of applying these to solve business problems - Excellent written and verbal communicator, must be able to manage internal resources - Highly organized and able to manage and motivate a team to achieve their milestones - Experience in a fast-paced and challenging environment Benefits - Comprehensive health and wellness plans - Paid time off and company holidays - Flexible and remote-friendly opportunities - Maternity/paternity leave Company Description Provenir is a global fintech company with offices across North America, the UK, and Singapore backed by talented teams across APAC, EMEA, and LATAM. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders.

• Lead project management execution of Polish STATCOM projects (scope, schedule, cost, quality). • Ensure a smooth handover from project phase to service, securing long-term service readiness. • Act as primary customer interface during execution and early service phase, building strong relationships. • Drive service growth (~35%) by identifying upsell opportunities (LTSA, upgrades, lifecycle solutions). • Support service-related offers and contract negotiations linked to ongoing projects. • Collaborate cross-functionally to ensure successful delivery and future service expansion.