About Vaya Adventures We are a growing travel company that specializes in tailor-made travel experiences around the world. Our goal is to provide our clients with the most personalized, memorable and meaningful trips possible.  We have a fantastic team of Destination Specialists, all of whom have deep expertise in their areas of specialty, and a very efficient Operations team that works closely with our Destination Specialists and our Suppliers to help execute these fantastic trips. Position Overview: We are currently seeking a Destination Specialist for South America. This individual will be responsible for designing, planning, and booking customized travel experiences for our clients that are tailored to their unique tastes, preferences, and interests. The ideal candidate will have a deep knowledge of South America travel, a passion for exploring new cultures, foods, and experiences, and an enthusiasm for joining a growing company. Key Responsibilities: • Collaborate with clients to understand their travel preferences and interests and creatively put together truly outstanding travel programs for them. This includes listening and asking questions; explaining in detail the nature of our trips; answering questions about the trips; making suggestions based on information received from the potential clients; and determining whether the person is a good fit for the types of tours that we offer. • Design and book customized travel itineraries that exceed client expectations and get excellent feedback. • Prepare itineraries: includes drafting trip outlines, communicating with in-country operators and suppliers about availability and logistics; preparing proposals for potential clients; completing sales; and booking itineraries. • Prepare trip documents for booked itineraries, including final itineraries and Pre-Departure Materials. • Build strong relationships with suppliers, including hotels, tour operators, airlines, and local guides, to ensure we provide the best possible experience for our clients. • Develop in-depth knowledge of the cultural, culinary, and adventure experiences available in South America. • Stay up-to-date on travel trends and changes in the travel industry. • Manage client inquiries and bookings throughout the travel planning process. • Provide exceptional customer service and support to clients before, during, and after their trips. • Work collaboratively with other team members (in Operations and other departments) in connection with booked clients to help make sure that clients are taken care of throughout all of their interactions with Vaya. • Data entry for new leads and new clients. • General administrative work related to bookings and existing clients. • Whatever other tasks need to be accomplished. Qualifications: • Must have a B.A. or B.S. from an accredited university. • Strong references that can confirm experience dealing with challenging, detail oriented work. • Passion for travel and South America in general. • Fluent in English (additional languages are a plus). • Willingness to travel to South America frequently. If you possess the above qualifications and wish to join a dynamic team where you can utilize your skills and knowledge to create memorable travel experiences for our travelers, please apply with your resume and cover letter.

Position Summary: Key Duties / Responsibilities: Champion the Cadwell global brand by evolving our style guide and managing a comprehensive digital asset library to deliver a unified identity across all channels Design and execute visually-compelling assets for social media, email, web, and digital advertising Partner with cross-functional teams, including product managers, engineers, and clinical educators, to translate complex device functionality into intuitive diagrams, iconography, and visual assets Collaborate with sales and marketing teams to design high-impact sales tools and digital media packages, including brochures, flyers, white papers, PowerPoint presentations, and catalogs Manage front-end web design and CMS presence (WordPress, HTML/CSS) Plan and coordinate photography and video shoots with external contractors Drive experiential design for global trade shows, managing booth layouts and graphics and the visual customer journey for major industry events Ensure marketing materials and digital campaigns comply with medical device regulations (e.g. FDA, EU MDR) and industry standards, collaborating with regulatory affairs as needed Track digital marketing analytics (email, social, web), making informed decisions and creative revisions to graphics Leverage AI-driven design tools to improve workflow efficiency and optimize outputs for graphic design projects Other duties as designed Education / Experience: Bachelor’s degree in marketing, communications, graphic design, or a related field 3-5+ years of design and marketing experience, with a preference for highly regulatory industries (medical device or healthcare) A strong digital portfolio showcasing digital campaigns and tradeshow booth design Job Knowledge / Requirements: Physical Requirements / Working Conditions: General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested. Use of computer Work outside normal business hours may be required to meet business needs Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com. Salary Range $75,000 — $95,000 USD

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. The Customer Support Specialist role (CSS) is a full-time role that delivers world-class customer service for HeartFlow’s web-based medical software products to our research and commercial accounts. The CSS is the technical lifeline for accounts and ensures rapid resolution of issues and the achievement of customer satisfaction and customer loyalty targets. The CSS will help integrate the HeartFlow technology into the customers’ workflow and support them as needed.  The HeartFlow support team is a small group that solves problems to help our customers who are trying to provide the best care for their patients. We are looking for someone that enjoys technical troubleshooting in a fast paced and exciting environment. #LI-Remote Job Responsibilities: Help HeartFlow gain worldwide adoption of our novel FFRct product by providing knowledgeable responses to customer inquiries and issues. Provide prompt documentation and complete resolution of reported issues and manage knowledge base for customer issues. Deliver customer feedback into HeartFlow’s Customer Relationship Management system and help team members analyze and distill data to drive improvements in customer support and product development Assist production with incoming case management, troubleshooting and solving technical issues to ensure appropriate case response time Support Sales staff with feedback, product knowledge, and customer usage metrics to assist sales team in market and account penetration Assist in on-boarding new accounts, including system administrators and clinical users Work with IT, Marketing & Sales, and Production to improve customer support quality results by studying, evaluating, and re-designing appropriate processes Develop and provide customer technical support solutions to continually drive improve quality and efficiency Skills Needed: Positive, energetic personality, comfortable in front of groups/customers Responsible, accountable, and ability to work well with teams and cross-functionally Comfortable in high pressure situations Excellent verbal and written communication skills Highly detail-oriented with strong technical skills in MS Office Experience with data analysis techniques and especially the use of MS Excel. Experience with DICOM medical imaging, medical device, EHR/EMR software, or other technical product preferred Experience with Salesforce or other CRM tool highly preferred Fluency in English required, competency in German, Japanese, French and/or Italian desirable Educational Requirements & Work Experience:

• Provide ticket-based creative and technical support for Free, Standard, Pro, and Unlimited plan customers • Resolve customer inquiries with speed and accuracy • Handle escalations from AI layer with expert problem-solving • Analyze trends in our AI support escalations to optimize deflection and improve automated responses • Create and maintain self-service content (help docs, videos, FAQs) • Engage with Reddit community and user forums • Review and process API upgrade requests • Identify trends in support volume and proactively address root causes • Contribute to support process improvements and automation opportunities • Triage complex technical issues for escalation to Enterprise Enablement team