This page tracks remote customer support openings that are location-eligible for Ohio.
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Our Mission is Compassion. Our Mission is Dignity. We are Stella Maris.
• Respond to client inquiries via phone, email, and online chat in a timely and professional manner • Schedule appointments and coordinate with clients and team members to ensure timely completion of projects • Provide administrative support to the team, including data entry, file management, and document preparation • Collaborate with other team members to ensure a seamless and efficient customer experience • Maintain accurate and up-to-date records of client interactions and project details • Identify and escalate any issues or concerns to the appropriate team members for resolution • Continuously strive to improve customer satisfaction and retention by providing exceptional service • Stay updated on company products, services, and policies to effectively address client inquiries and concerns
This is best suited for individuals seeking flexibility and growth, not a traditional 9–5 office role.
Role Description This opportunity is ideal for anyone looking for a flexible side hustle, work-from-home position, or a way to build something alongside an existing 9–5. No prior travel experience is required. We provide training, mentorship, and systems to support your success. - Assist clients with vacation planning (cruises, resorts, group travel, honeymoons) - Research destinations, hotels, and travel experiences - Communicate with clients via email and messaging platforms - Learn booking systems and supplier tools (training provided) Qualifications - Self-motivated and reliable - Comfortable working independently from home - Strong communication skills - Coachable and willing to learn Benefits - 100% remote opportunity - Flexible schedule (part-time or full-time potential) - Training, mentorship, and community support - Travel industry access and perks Company Description
Our entrepreneurs create jobs and provide clean water to developing communities everywhere using sustainable energy!
• Lead a team responsible for customer experiences • Drive team performance through coaching • Manage operational excellence and issue resolution • Collaborate cross-functionally to improve outcomes
Role Description Join The AmazingCo Team, Where the dream Begins! At AmazingCo, our greatest objective is creating an everlasting experience that brings people together through our exclusively unique mystery picnic, Valentine adventure, weekend getaways, organization retreats, and well-curated local experiences. We are committed to helping thousands of clients/customers experience long-lasting memories all over the world. As we continue to grow, we are actively looking to add a dedicated Remote Support Services Specialist to our growing global support staff. This role will provide you with the opportunity to make a meaningful difference in supporting residents, property teams, and internal operations while helping deliver a great service experience that AmazingCo is famously known for. The Remote Support Services Specialist is the first point of contact for: - Customers - Prospective high-value clients - Individual companies - Vendors - Organizations - Experience partners This position provides professional support, bookings, picnic reservations, client inquiries, organizes service requests, maintains accurate records, and assists with daily operating duties. Main responsibilities include: - Fast response to all client bookings and inquiries. - Responding to clients, organizations, and vendors through telephone, e-mail, and online communications inquiries. - Providing timely and professional solutions-based service. - Guiding clients through their AmazingCo experiences and resolving issues effectively. - Assisting with service inquiries, account questions, scheduling, and general needs. - Delivering a good customer experience through clear and transparent communication. - Coordinating and tracking service requests from start to finish. - Scheduling appointments and updating residents and property teams. - Ensuring timely follow-up by liaising with internal departments and service suppliers. - Responding to card issues or purchases. - Keeping track of service history and open requests. - Supporting business processes that enhance service delivery and resident satisfaction. - Escalating complex issues to the appropriate department for solutions. - Maintaining accurate records of residents, vendors, and services. - Data entry, records management, and administrative support. - Reporting and record keeping for support activities. - Complying with company policies, practices, and data privacy standards. - Working with property management teams and other internal departments. - Participating in team meetings, training, and professional development opportunities. - Identifying process improvement and service quality possibilities. - Helping build a good, collaborative, and service culture in the workplace. Qualifications - GED or high school diploma or equivalent. - Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling, or related field. - Excellent written and verbal communication skills. - Excellent organizational and time management skills. - Strong organizational and multi-tasking skills. - Attention to detail and a devotion to accuracy. - Experience with Microsoft Office Suite, Google Workspace, and web-based business applications. - A good high-speed internet connection and a dedicated work area. - Independent, self-starting, and able to connect with a distant team. Requirements - Preferred A.A. or B.A. - Experience in property management, multi-family housing, resident services, hospitality, customer assistance, or other relevant businesses. - Experience using CRM, ticketing, property management, or customer service software. - Experience working with remote/distributed teams. - Excellent dispute resolution and problem-solving skills. Benefits - Competitive salary. - Home office setting and flexible working. - Medical, Dental & Vision Insurance. - 401(k) business match retirement plan. - Vacations & Time Off. - EAP, Employee Assistance Program. - Professional Development Reimbursement. - Opportunities for training and career advancement at all times. - Staff health & wellness services. - Collaborative and inclusive work environment to grow our employees to the best of their abilities. Company Description Our AmazingCo principles are easy: The Right Thing. Do work you can be proud of. Be a great place to work. We have a proud history of providing a place where individuals can develop great professions, construct healthy communities, and make a difference every day. If you are a people person, enjoy helping others, solving problems, and giving outstanding service as a team player, we want to hear from you. AmazingCo is an Equal Opportunity Employer. We work to create a diverse, inclusive, and inviting environment. Qualified applicants shall be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap, genetic information, or veteran status in accordance with applicable laws.
Founded in 1889, the State of Washington was the 42nd American territory to be admitted to the United States. Located in the Pacific Northwest, Washington is si
Role Description We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Equity | Inclusion. At the Department of Licensing (DOL), we recognize the importance of work-life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers, and help build trust in our government. Our Driver and Vehicle Records (DVR) unit is seeking to hire a Customer Service Specialist that is able to multi-task and has excellent verbal and written communication skills. We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washington residents and collect nearly $3 billion in taxes and fees annually. We know our services are essential to our customers’ ability to live, work, drive, and thrive. We take this responsibility seriously and are committed to ensuring every resident has equitable and meaningful access to our services. If you are looking for an opportunity to join a highly motivated team, we encourage you to apply today! Duties - Supports accurate, complete and legally compliant driver and vehicle records. - Contributes to timely, accurate, and equitable resolution to customer and stakeholder inquiries, complaints, and issues. - Provides technical assistance and guidance to internal and external customers to support resolution of issues, inquiries, and complaints verbally and in writing. - Sort and route documents for processing to ensure work queues are maintained and distributed to DVR program areas. Qualifications - Two (2) years of experience providing assistance to clients/customers regarding inquiries, complaints, or problems. - Three (3) years of combined relevant education and experience may substitute for this requirement. - Experience must include the following: - Two (2) years of using Microsoft Suite programs to include: Word, Excel, PowerPoint, Outlook, TEAMS, SharePoint and/or OneNote. - One (1) year of providing assistance or customer service in person, writing and/or by phone where explaining rules, policies, and/or procedures are regular daily functions. - Applying complex rules, state or federal laws, and policies or procedures to analyze, advise, answer, explain or resolve customer complaints, inquiries, and complex problems verbally and in writing to convey regulatory information. - Composing clear, professionally appropriate, technically correct, and step-by-step instruction responses to customers. - The ability to: - Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions. - Promote and support a respectful, equitable, and inclusive workplace for all employees. - Promote and support respectful, equitable, and inclusive delivery of services to customers. - Take action to learn and grow. - Take action to meet the needs of others. - *Experience may be gained concurrently* Requirements - Must be able to travel to our Olympia office once per month or more to meet business needs. - Prior to a new hire, a pre-employment check including criminal record history will be conducted. - Verified reliability and malfeasance check for previous five years of employment. - An acceptable fingerprint based criminal history background check is also required for this position, as a condition of employment. - You will have the capability to review and challenge any record through the FBI. Benefits - DOL is committed to the full inclusion of all qualified individuals. - We will take the steps to ensure that people with disabilities are provided reasonable accommodations. How to Apply - Select the Apply button at the top of this job announcement. - Attach a resume. - Incomplete applications may disqualify you from eligibility for the position. - Ensure all application areas, including supplemental questions and attachments, are completed in full. - Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
Role Description We're looking for a Customer Service Representative who is passionate about helping people and delivering an outstanding customer experience. If you enjoy solving problems, communicating with customers, and working in a fast-paced environment, we'd love to hear from you. Our Customer Service team plays a vital role in building trust with our clients and their residents by providing timely, accurate, and friendly support. - Answer inbound customer calls, emails, and support tickets - Assist customers with utility billing questions, account maintenance, and payment inquiries - Resolve customer concerns while providing exceptional service - Research customer accounts and accurately document interactions - Process payments, forms, and service requests - Escalate complex issues to the appropriate internal teams - Maintain accurate customer records and follow up on outstanding requests - Collaborate with internal departments to ensure timely issue resolution - Meet departmental goals for quality, accuracy, and response times - Contribute to continuous process improvement and provide feedback to enhance the customer experience Qualifications - 1-2 years of customer service experience - Excellent verbal and written communication skills - Strong problem-solving and critical thinking abilities - Comfortable navigating multiple computer systems and Microsoft Office - Highly organized with strong attention to detail - Ability to manage multiple priorities in a fast-paced environment - Self-motivated with the ability to work independently in a remote setting - Commitment to providing exceptional customer service and building positive customer relationships Requirements - Bilingual (Spanish/English) preferred - Experience in utility billing or the utility industry preferred - Experience working in a call center or customer support environment preferred - Experience using CRM or customer service software preferred - Ability to work the 9:30 a.m. – 6:00 p.m. Pacific Time schedule Benefits - Fully remote work environment - Collaborative and supportive team - Opportunities for professional growth and development - A culture focused on teamwork, innovation, and exceptional customer service - The opportunity to make a meaningful impact by helping customers every day
The first predictive staff scheduling platform for ambulatory care.
• Provide high-quality, timely solutions to a variety of customer support requests, (typically Tier 1/2) responding to 10-20 tickets per day • Manage customer expectations and provide clear, actionable resolutions while minimizing disruption to their business • Adhere to ticket processing workflows, ensuring all issues are logged, prioritized and escalated as needed • Share technical expertise with clients, guiding them through the use of TeamBuilder’s platform and promoting adoption of our learning and optimization tools • Collaborate with internal teams to share best practices and contribute to the documentation and streamlining of support procedures • Participate in shift coverage as required, ensuring client needs are met across time zones
The operating system for high-performance organizations.
• Become deeply knowledgeable about the Teamworks product suite • Own a queue of support tickets across AMS, Nutrition, and Strength & Conditioning, triaging and resolving issues based on severity and business impact. • Gain an understanding of our customers' challenges and needs in order to troubleshoot and solve complex problems in a prompt and friendly manner. • Fulfill technical requests including workflow configuration, dashboard and visualization building, third-party integration setup, data uploads, template creation, workflow customization, and general troubleshooting. • Communicate clearly and responsively with customers, owning all correspondence from initial contact through resolution. • Handle sensitive information, including athlete health data, and enforce data security measures to protect all information. • Coordinate with internal stakeholders across Product and Engineering to surface bugs and customer feedback, providing thorough documentation when escalating, and ensuring products are improving and customer needs are being met. • Contribute to internal process improvements that keep team KPIs healthy as the business scales. • Participate in a rotating schedule for weekend coverage during high-stakes customer projects.
Caiz is THE FIRST ISLAMIC ECOSYSTEM BUILT ON BLOCKCHAIN: The mission is to create a Fiqh compliant financial ecosystem that provides our community fair and easy access to ethical financial products and services that give them the tools to build a strong financial future and engage in long term economically beneficial behaviour. Caizcoin is the native coin that can be used on the Caiz blockchain to make payments, store value and to interact with the ethical financial products that will be built. The Caiz app serves as the centerpiece of the extensive Caiz ecosystem. With the App, you can maintain complete control over your digital assets and access all the features of the ecosystem.
Role Description We are hiring a Customer Support Specialist to manage customer queries and complaints. You will also be asked to make modifications and escalate complaints across several communication channels. Responsibilities: - Manage large amounts of social media and website inquiries. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts, and file documents. - Follow communication procedures, guidelines, and policies. - Take the extra mile to engage customers. Qualifications - 5+ years of experience in Customer Support, including 2 years of experience in Crypto Customer Support. - Knowledge or experience in Finance and/or Decentralized Finance and/or Cryptocurrency/Blockchain. - Thorough knowledge of legislation about consumer protection. - Top-notch oral, written, and interpersonal abilities. - Well-developed arbitration skills with the ability to remain impartial. - Affinity for multitasking with precision. - Capacity to accept and utilize constructive criticism. - Alignment with our company's values. - Diploma, Bachelor, or Master Degree in Economics, Business, Sales, or similar. - Fluent in English. Benefits - Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication. - Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad. - Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance. - Relocation Assistance: We provide relocation support for employees moving to new locations. - Professional Development: Opportunities for training, certifications, and career growth. - Employee Recognition: Programs to celebrate and reward your achievements and contributions. - Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters. - Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.
• Serve as the frontline voice of Ruggable to our consumers, delivering excellent consumer service primarily via phone, chat and email • Provide timely and thorough resolution to consumer inquiries, including ones pertaining to returns, cancellations, exchanges, order status, product recommendations, etc. • Act as a product expert, maintaining a well-rounded understanding of our website, features, stock lists and products • Communicate with management to escalate problems and recommend resolutions to better our consumer experience • Be a collaborative team player by supporting your teammates and sharing helpful tools or methodologies to enhance efficiency across the team
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Python, Tableau
