Vaya Adventures

• Develop and manage travel programs across Australia/NZ, from inception to delivery, in accordance with the company's overall business plan, goals, and standards. • Collaborate with clients to understand their travel preferences and interests and creatively put together truly outstanding travel programs for them. • Design and book customized travel itineraries that exceed client expectations. • Prepare itineraries: includes drafting trip outlines, communicating with in-country operators and suppliers about availability and logistics; preparing proposals for potential clients; completing sales; and booking itineraries. • Prepare trip documents for booked itineraries, including final itineraries and Pre-Departure Materials. • Build strong relationships with suppliers, including hotels, tour operators, airlines, and local guides, to ensure we provide the best possible experience for our clients. • Develop in-depth knowledge of the cultural, culinary, and adventure experiences available in the assigned destination. • Stay up-to-date on travel trends and changes in the travel industry. • Manage client inquiries and bookings throughout the travel planning process. • Provide exceptional customer service and support to clients before, during, and after their trips. • Work collaboratively with other team members (in Operations and other departments) in connection with booked clients to help make sure that clients are taken care of throughout all of their interactions with Vaya. • Data entry for new leads and new clients. • General administrative work related to bookings and existing clients. • Whatever other tasks need to be accomplished.

About Vaya Adventures We are a growing travel company that specializes in tailor-made travel experiences around the world. Our goal is to provide our clients with the most personalized, memorable and meaningful trips possible.  We have a fantastic team of Destination Specialists, all of whom have deep expertise in their areas of specialty, and a very efficient Operations team that works closely with our Destination Specialists and our Suppliers to help execute these fantastic trips. Position Overview: We are currently seeking a Destination Specialist for South America. This individual will be responsible for designing, planning, and booking customized travel experiences for our clients that are tailored to their unique tastes, preferences, and interests. The ideal candidate will have a deep knowledge of South America travel, a passion for exploring new cultures, foods, and experiences, and an enthusiasm for joining a growing company. Key Responsibilities: • Collaborate with clients to understand their travel preferences and interests and creatively put together truly outstanding travel programs for them. This includes listening and asking questions; explaining in detail the nature of our trips; answering questions about the trips; making suggestions based on information received from the potential clients; and determining whether the person is a good fit for the types of tours that we offer. • Design and book customized travel itineraries that exceed client expectations and get excellent feedback. • Prepare itineraries: includes drafting trip outlines, communicating with in-country operators and suppliers about availability and logistics; preparing proposals for potential clients; completing sales; and booking itineraries. • Prepare trip documents for booked itineraries, including final itineraries and Pre-Departure Materials. • Build strong relationships with suppliers, including hotels, tour operators, airlines, and local guides, to ensure we provide the best possible experience for our clients. • Develop in-depth knowledge of the cultural, culinary, and adventure experiences available in South America. • Stay up-to-date on travel trends and changes in the travel industry. • Manage client inquiries and bookings throughout the travel planning process. • Provide exceptional customer service and support to clients before, during, and after their trips. • Work collaboratively with other team members (in Operations and other departments) in connection with booked clients to help make sure that clients are taken care of throughout all of their interactions with Vaya. • Data entry for new leads and new clients. • General administrative work related to bookings and existing clients. • Whatever other tasks need to be accomplished. Qualifications: • Must have a B.A. or B.S. from an accredited university. • Strong references that can confirm experience dealing with challenging, detail oriented work. • Passion for travel and South America in general. • Fluent in English (additional languages are a plus). • Willingness to travel to South America frequently. If you possess the above qualifications and wish to join a dynamic team where you can utilize your skills and knowledge to create memorable travel experiences for our travelers, please apply with your resume and cover letter.