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HR Manager, Lifecycle Time & Attendance
Location
Australia
Posted
1 day ago
Salary
$48.9K - $109.9K / year
Seniority
Senior
Job Description
HR Manager, Lifecycle Time & Attendance
Remote
• own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team. • report to the Senior Manager of Lifecycle Operations Time & Attendance. • navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. • elevate and integrate cutting-edge technology solutions, and enrich customer experiences in over 80+ countries. • influence compliance coverage, enhance customer journeys, and significantly increase operational capacity. • serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics. • partner across domains to enhance T&A processes, workflows, and SOPs. • improve & optimize the Lifecycle T&A team's processes, existing workflows and tools, including identifying opportunities for automation to improve quality, efficiency and drive scale. • ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs. • resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies. • champion the responsible adoption of AI-assisted tools within the T&A team — identifying opportunities and scaling what works.
Job Requirements
- hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams.
- proven track record of experience in HR Operations across multiple countries.
- deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.
- deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.
- experience working in a fast-paced, international, scale-up environment.
- comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.
- tech-savvy and has experience working with a variety of digital tools, with an eye toward process optimization and automation.
- write and speak fluent English.
- safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases.
- (A Plus); startup, remote working experience and other languages besides English.
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
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