Reach plc

• Omnichannel Strategy: Lead brand, trade, and performance marketing across all owned, earned, and paid channels (Google, Meta, TikTok, CRM, Affiliates, Press, and Influencers). • Trading Agility: Partner with Trading and Product to respond rapidly to in-week data—shifting budgets, re-forecasting channel activity, and pivoting campaign messaging with commercial urgency. • Commercial & Fiscal Accountability: Own the monthly marketing budget to maximize ROI, delivering against strict KPIs including Revenue, CPA, LTV, Conversion Rate, ROAS, and POAS. • Creative Guardrails & CRM: Oversee the CRM/lifecycle strategy and guide design/copy outputs to ensure every asset is brand-right and ruthlessly conversion-focused. • Team & Agency Leadership: Mentor and scale the internal marketing, promotions, and design teams while holding external agencies strictly accountable to performance targets. • AI & Innovation: Drive the adoption of AI, automation, and rapid testing to skyrocket creative output and marketing efficiency.

• Support the planning, coordination, and delivery of People projects, keeping activities on track and ensuring milestones are achieved. • Maintain master project plans, action logs, and documentation, proactively escalating risks or blockers where appropriate. • Coordinate several projects and workstreams simultaneously, adapting quickly to changing business priorities while maintaining high organisational standards. • Track project progress, budgets, and key performance measures to produce clear updates and reports. Help measure project outcomes and contribute to post-implementation reviews. • Build positive relationships across HR, Technology, Communications, and Learning & Development to prepare engaging project updates, presentations, and meeting materials. • Identify opportunities to simplify ways of working, improve processes, and maximise the value of technology and AI within the People function.

• Champion a portfolio of complex ER cases from inception to resolution • Guide leaders through organizational changes • Represent the business in confidential grievances and consultations • Update policies in line with legislation • Collaborate with the wider HR team on strategic projects

• Maintain master project plans, track budgets, manage resource allocation, and proactively identify potential bottlenecks before they impact delivery timelines. • Scope, plan, and execute multiple HR projects simultaneously from initiation to closure, with the flexibility to pivot priorities based on evolving business requirements. • Establish key performance indicators (KPIs) for each project; measure and report on return on investment (ROI) and success metrics post-launch to executive sponsors. • Provide clear, data-driven status updates and risk assessments to executive sponsors, team leads, and stakeholders across People Shared Services and other functions. • Collaborate with Communications, Learning & Development, and technical teams to develop comprehensive communication and training plans, whilst evaluating HR workflows to identify inefficiencies and recommend scalable, automated solutions that leverage technology and AI.

Role Description This role would be ideal for someone looking to drive impact and fast-track their Project Management career in a fast-paced, evolving HR function. The overall purpose of this role is to drive projects across the finish line to be delivered on time, on budget, and to a high standard. You will work primarily on HR technology-related projects whilst maintaining the flexibility to provide project management support to other functions as business requirements dictate. Key Responsibilities: - Maintain master project plans, track budgets, manage resource allocation, and proactively identify potential bottlenecks before they impact delivery timelines. - Scope, plan, and execute multiple HR projects simultaneously from initiation to closure, with the flexibility to pivot priorities based on evolving business requirements and seamlessly transition between HR technology projects and cross-functional support. - Establish key performance indicators (KPIs) for each project; measure and report on return on investment (ROI) and success metrics post-launch to executive sponsors. - Provide clear, data-driven status updates and risk assessments to executive sponsors, team leads, and stakeholders across People Shared Services and other functions to ensure project alignment and successful delivery. - Collaborate with Communications, Learning & Development, and technical teams to develop comprehensive communication and training plans, whilst evaluating HR workflows to identify inefficiencies and recommend scalable, automated solutions that leverage technology and AI. - Confidence and clarity when communicating data-driven status updates and risk assessments to senior leadership and Exco. Qualifications - Strong project management expertise combined with a genuine interest in technology and AI. - Ability to communicate data-driven insights with confidence to senior leadership. - Build collaborative relationships across diverse teams and adapt quickly to evolving business priorities. Essential - Hands-on experience supporting HR technology ecosystems, including HRIS, ATS, and payroll platform updates. - Capability to establish KPIs, analyse people data, and measure post-launch ROI for executive reporting. - Experience evaluating HR workflows to identify inefficiencies and design scalable, automated solutions. - Demonstrable background in project support. - Confident with stakeholder relationship management across Exco with cross-functional collaboration skills. - Excellent organisational and time management abilities. - Professional approach to all interactions. Desirable - Proven proficiency in project management methodologies (Agile, Scrum, Prince2) with demonstrated ability to manage budgets, resource allocation, and multiple project timelines simultaneously. - Ideally within HR or technology functions. Benefits - 25 days holiday as well as an extra day after you've been with us for three, five, and 10 years. We also have a scheme to help you buy extra holiday if you want to. - An extra day's paid leave each year to volunteer for a cause close to your community or your heart. - Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house, or welcoming a new addition to the family (human or furry!). - Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings. - Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice. - Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion, and progression. - A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments. - Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice. - Wellbeing support - including a 24/7 assistance programme for you and your family. - Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products. - Interest-free loans - including for season tickets and technology.

• Independently champion a portfolio of complex ER cases from inception to resolution, including dismissals, appeals, and tribunal preparation. • Act as our operational anchor during business change, guiding leaders through organisational design, restructures, and redundancy processes. • Virtually represent the business in confidential grievances, disciplinaries, and collective consultations. • Update policies in line with shifting UK&I legislation, while proactively building team capability through best-practice training. • Collaborate with the wider HR team on strategic projects to continuously elevate our overall service delivery.

• Strategic Seller Development: Oversee post-onboarding development by maintaining and reviewing structured Joint Business Plans (JBPs) to drive sustainable growth and tier progression on a monthly basis. • Retail Media & Commercial Revenue: Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives. • Portfolio & Success Playbook: Develop strategies for channel optimisation and seller retention while continuously refining the seller playbook and training materials to streamline operations. • Trading Coordination: To ensure high-potential deals are integrated into the master trading calendar, you will supply the Trading team with weekly and monthly seller offers at the SKU level. • B2B Communications: Own and Lead all seller communications regarding seasonal campaigns promotions as well as including service messaging to ensure high engagement and participation in site-wide events. • Performance & Compliance: Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards, including tax and safety. • Listing Excellence: Collaborate with sellers to optimise product listings for "Retail Readiness," ensuring high-quality images and descriptions in sellership with the Marketplace Admin team. • Audit & Intervention: Conduct regular reviews to identify underperforming sellers for either structured recovery plans or offboarding. • Data & Dispute Resolution: Use performance analytics to identify growth opportunities or gaps and mediate seller-related inquiries and disputes to protect brand reputation.

• Champion a portfolio of complex ER cases from inception to resolution • Act as operational anchor during business changes • Legally safeguard the business in grievances and consultations • Update policies in line with UK&I legislation • Collaborate with the HR team on strategic projects

• Omnichannel Strategy: Lead brand, trade, and performance marketing across all owned, earned, and paid channels (Google, Meta, TikTok, CRM, Affiliates, Press, and Influencers). • Trading Agility: Partner with Trading and Product to respond rapidly to in-week data—shifting budgets, re-forecasting channel activity, and pivoting campaign messaging with commercial urgency. • Commercial & Fiscal Accountability: Own the monthly marketing budget to maximize ROI, delivering against strict KPIs including Revenue, CPA, LTV, Conversion Rate, ROAS, and POAS. • Creative Guardrails & CRM: Oversee the CRM/lifecycle strategy and guide design/copy outputs to ensure every asset is brand-right and ruthlessly conversion-focused. • Team & Agency Leadership: Mentor and scale the internal marketing, promotions, and design teams while holding external agencies strictly accountable to performance targets. • AI & Innovation: Drive the adoption of AI, automation, and rapid testing to skyrocket creative output and marketing efficiency.

• Utilising the research and data collected by reporters in the team, you will write and edit engaging news content, including articles, pictures and video. • You will organise and manage the publishing of fresh, accurate and legally-sound news content. • Live coverage is a vital part of our newsrooms, so you will use your excellent news sense to know when to launch live blogs for big stories and how to maintain momentum as readers flock to our sites. • You will step up and deputise as needed, supporting and inspiring your team of reporters to pitch, research and write stories of their own. • You will oversee our websites and social media channels, helping to develop our social strategy. • This role will involve working shifts on a rota basis including some evenings and weekends so a flexible approach is required.