Columbia Shipmanagement

• Coordinate all aspects of group bookings, including reservations and onboard activities. • Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests. • Organize and oversee group events, ensuring all logistical details are executed flawlessly. • Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs. • Handle any last-minute changes or challenges, providing effective and prompt solutions. • Assist with the distribution of welcome packages, event schedules, and promotional materials to group members. • Maintain accurate records of group activities, requests, and special requirements. • Ensure compliance with all guest service standards and protocols. • Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination. • Provide exceptional customer service to enhance group members’ overall experience. • Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements. • Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information. • Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests. • Manage VIP group requests, providing enhanced services to high-profile group guests. • Collect and address feedback from group leaders and members to continually improve service delivery.

• Produce and publish all onboard guest communications (daily program, menus, signage, event collateral, newsletters, and digital materials) accurately and on time. • Design all content (layout, imagery, copy) in full alignment with Aman at Sea brand standards and aesthetic. • Proofread, edit, and quality-check all materials, ensuring zero-error, on-brand output. • Manage menu production in all venues and languages, coordinating translation, localization, and approvals. • Support translation and adaptation of all guest communications with departments and external resources • Review final layouts and proactively improve design, content, and presentation quality. • Deliver all additional print, signage, and bespoke design requests, managing priorities and deadlines effectively. • Support communications for special guests, media, and charter programs in coordination with management and corporate office. • Maintain production equipment, ensuring functionality through regular checks and prompt issue resolution. • Manage inventory of paper and consumables, track usage, and coordinate timely replenishment. • Maintain organized digital archives, backups, templates, and administrative records. • Communicate closely with management and departments, while adhering to SOPs, safety standards, and supporting training and additional assignments.

• Leading the engineering officers and ratings in executing maintenance and repairs. • Planning and monitoring preventive maintenance in compliance with agreed intervals and repairing of machinery. • Ensuring organization and stowage of spares and consumables, and compliance with stock control requirements. • Supporting the Hotel Services Engineer, in the preventive maintenance of the deck machinery and equipment thus ensuring safe and reliable operations. • Providing the Safety Manager with the necessary Engineering advice and assistance required to carry out the preventive maintenance, inspection, testing and repair of all safety equipment. • Working closely with the Safety Manager to assist with the investigation of engineering related accidents and incidents and ensuring a robust Safety & Health culture with the aim to prevent accidents is established. • Attending the Health Safety and Environment & Energy (HSE) Committee meetings, to ensure Safety, Health and Environmental awareness is encouraged and maintained. • Leading the development and provision of the Engineering section risk assessments. • Ensuring that the engineering officers and ratings are familiar with the Company's Management System. • Motivating the engineering officers and ratings in executing their duties according to the Company's Management System. • Ensuring that Engineering section activities are well planned, organized and safeguards established against all identified risks. • Assisting the Chief Engineer as required in overseeing fuel oil, diesel oil bunkering and transfer operations ensuring an efficient and effective cooperation with the barge and/or shore side personnel during all such operations. • All sludge, bilge, black and grey water discharge operations to shore facilities. • Ensuring that corrective and preventive actions are implemented in a timely and effective manner. • Reporting directly to the Chief Engineer occurrences that could either directly or indirectly lead to an adverse effect on Quality, Safety, Health, Environment & Energy, Security operational capability or reliability. • Reviewing the Company’s Management System on a regular basis and reporting to the Chief Engineer proposals for improvement. • Ensuring complete compliance with the Engineering Requirements addressed in the Machinery Space Operations Procedures. • Ensuring that the ship’s waste streams are effectively managed in compliance with Company’s Environmental Procedures and any applicable legislation. • Ensuring that the Staff Chief Engineer’s handover notes include a descriptive environmental compliance component and include information related to the status, handling and discharge of any vessel generated wastes or slops and the operation of the OWS, OCM and Incinerator. • Ensuring that all blank flanges and potentially removable flanges on all piping systems in the Engine Room, that lead overboard, are sealed. • Recording properly in the Staff Chief Engineer’s Environmental Seals Log Book (ER-ESLB) all environmental seals used. • Measuring, monitoring and managing the shipboard machinery space generated wastes on a daily basis. • Monitoring and managing the condition of HFO, MDO, Bilge and Lube Oil Tanks. • Monitoring and managing the condition of any equipment having oil-to-sea interface on a daily basis (weather and safety permitting). • Timely resolving (through repairs and/or applicable Management System procedures) all environmental concerns, such as inoperative or ineffective pollution prevention equipment, waste handling or monitoring equipment, and leakages (stemming from pump seals, packing glands or line breaks, or due to any other cause) contributing to the accumulations of bilge fluids, oily mixtures and sludge type wastes in the engine room, any other machinery space, or pump room. • Ensuring that all Engine Room wastes that are subject to special handling requirements (e.g. Hazardous Wastes) are properly managed.

• Lead and oversee the full suite housekeeping operation on board Amangati, ensuring all suites are serviced, turned down, and presented to the highest Aman standard at all times — immaculate, considered, and personalized to each guest’s preferences and profile. • Manage, schedule, and develop the suite attendant team, ensuring appropriate coverage across all suites at all hours, efficient rotation during turnaround, and consistent delivery of Aman’s housekeeping standards throughout each voyage. • Conduct regular suite and cabin inspections across all guest accommodation, crew cabins, and officer cabins, and ensure all deep-cleaning programmes, pre-embarkation preparations, and end-of-voyage clearances are planned, executed, and completed to full standard. • Maintain accurate records of all suite inspection outcomes, maintenance requests, and follow-up actions liaise closely with the technical team to ensure all defects are reported, tracked, and resolved without delay. • Manage all guest amenities, minibar, and in-suite consumable stock levels, ensuring correct par levels are maintained, replenishment is timely, and all items meet Aman at Sea’s specifications. • Ensure full compliance with all USPH, ISM, and Aman at Sea hygiene and sanitation standards across all housekeeping operations, including infection prevention protocols and outbreak management procedures. • Hold full operational responsibility for the onboard laundry, ensuring efficient, high-quality processing of all guest laundry, crew uniforms, officer laundry, linen, and toweling, and that all items are handled with care and returned within service timeframes. • Manage linen stock across all categories, monitor condition and replacement cycles, and ensure the laundry facility and equipment are maintained, operated correctly, and any faults reported without delay. • Ensure the impeccable cleanliness, presentation, and appropriate set-up of all public areas aboard Amangati at all times, supported by structured cleaning schedules, regular inspection rounds, and close coordination with all departments. • Oversee the cleaning and presentation of all outdoor deck areas, pool surrounds, sun decks, and al fresco spaces, ensuring all areas are correctly set up and guest-ready from the start of each day. • Own the floral and decorative programme aboard Amangati, including planning, sourcing, monitoring condition, adapting for special occasions, and managing budgets in line with agreed parameters while maintaining the Aman aesthetic. • Lead, inspire, and develop all team members within the Rooms Division, managing scheduling, performance, training, and induction, and liaising with the Director of Human Resources to ensure welfare, compliance, and a high-performance, people-first culture.

• This is a “jumper” role in the rotation between Public Health Admin & Public Health Officer within the same contract. • Responsible for driving and coordinating the execution of the company's shipboard Public Health and Outbreak Prevention and Response Plan (OPRP), ensuring the company's public health and infectious disease standards are met and/or exceeded onboard. • Cooperate and coordinate tasks, duties and responsibilities with Hotel Sanitation Officer / Hotel Sanitation Manager / Sanitation Engineer and with all shipboard Departments, to ensure understanding and implementation of Public Health and Outbreak Prevention and Response Plan (OPRP) requirements and related company policies and procedures. • Assessing the effectiveness of risk reduction, actions, and interventions. • Implement company policy and port state regulations that secure and ensure health and safety of the vessel, crew and guests. • Conduct Public Health and OPRP training for all Crew, Supervisors and Officers. • Perform other related duties as assigned or directed by Staff Captain

• Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes. • Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay. • Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment. • Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships. • Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices. • Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks. • Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. • Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.

• Overall command of the vessel, ensuring safe navigation and operations • Ensure compliance with all regulatory and company requirements • Plan and execute voyages efficiently • Supervise cargo operations (loading, stowage, securing, discharge) • Lead crew, enforce safety procedures, and conduct drills • Handle emergencies and maintain all documentation & reporting

• Join CSM Rijeka as a seafarer • Ensure overall ship's command and safety of crew and cargo • Comply with all regulatory and company requirements • Plan and execute efficient voyages • Supervise cargo operations • Lead crew and conduct drills • Handle emergencies and maintain documentation

• Overall ship's command and responsibility to ensure safety of crew, passengers and environmental protection • Responsible for the occupational health, safety and welfare of the crew, and the safety of passengers • Responsible for the compliance with the International regulations and company safe practices and policies • Ensure that all Officers and Crew are familiar with the Company's Management System • Ensure that a robust Safety & Health culture and Environmental and Energy Efficiency awareness is encouraged and maintained • Ensure that safety and efficiency are maintained onboard

• Assist in cargo operations and navigational watch. • Maintain safety and navigational equipment.