Title: NON-CERTIFIED EPIC Cadence Application Coordinator Location: United States time type Full time job requisition id R-26281 Overview: This position has remote flexibility. Candidates would be required to be onsite at a minimum of three times annually. Job Description Summary: Analyzes business needs, defines requirements, develops solutions, implements systems, and manages installed applications in support of the Business and Clinical applications. Maintains a thorough understanding of applications and databases in a complex client-server architecture. Job Description: Essential Functions: - Provides systems analysis and support through customer service needs, system design, data queries, and reports. - Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed. - Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages. - Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan. - Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure. Education Requirement: Bachelor Degree in related Computer Science areas or equivalent experience, preferred. Licensure Requirement: (not specified) Certifications: (not specified) Skills: - Must be able to document process and changes and be able to present in power points this information at meetings. - Demonstrated ability to lead a team, accept direction from leadership and act as a role model for professionalism. - Demonstrates excellent communication skills, ability to communicate difficult or complex information for the purpose of education, or for influencing change. - Demonstrates excellent organizational and multi-tasking skills. Ability to juggle multiple and quickly changing priorities. Ability to organize data and people. Ability to analyze data and act upon it. Experience: 2 years' experience providing systems analysis support, required. Experience in health care environments, preferred. Physical Requirements: OCCASIONALLY: Color vision, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Reaching above shoulder, Standing FREQUENTLY: Decision Making, Depth perception, Flexing/extending of neck, Peripheral vision, Walking CONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Role Description At Bugcrowd, we handle application security assessment at an epic scale. As an Application Security Engineer (ASE), you will curate and manage the incoming security vulnerability submissions to some of the world’s biggest companies’ bug bounty programs. Here are just a few of the reasons why we are the best: - A tenure at Bugcrowd often means you have worked on not only one company’s security program but potentially on hundreds. - As an ASE at Bugcrowd, you will be exposed to the Internet’s best security researchers and their cutting-edge security testing methodologies. - Our ASEs quickly become technically fluent in obscure/complex vulnerabilities such as XSS, SQLi, XXE, IDOR, SSTI, SSRF, and many others. - You will be exposed to things outside of your comfort zone, including security programs for cars, IoT devices, embedded systems, mobile applications, and more! - We have an awesome team and tons of perks. We’ve even been selected as one of “The 10 Coolest Security Startups Of 2016” by crn.com. Qualifications - Bachelor’s degree or previous security consulting experience - Published and demonstrated passion for security assessment research - High proficiency with Burp Suite (or any other interception proxy) and a working level of experience with other industry standard tools (nmap, sqlmap, anything included in Kali Linux) - Ability to execute on individual projects but still contribute to the team - Ability to complete tasks on time - Strong organization, influencing, and communication skills Requirements - Strong knowledge of OWASP Top Ten type vulnerabilities - Strong skill set in one scripting/development language, often to assist with the design or development of tooling for improving the triage/validation process Benefits - Remote, work-from-home 100% of the time Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. - Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. - We value the perspectives and experiences people from underrepresented backgrounds bring.

• Demonstrate SPTS processes to meet the agreed specification • Assess results using analytical equipment and appropriate software packages • Provide the product marketing department with regular updates on the progress of sample/demonstration work • Develop good relationships with customers • Summarise results in a written report or presentation for both internal and external use • Develop processes in line with SPTS products • Varying the process parameters to optimise results • Run marathon tests for new processes and equipment • Contribute constructively to the work of project teams for new products and processes • Undertake problem solving and trouble-shooting involving hands-on equipment investigations • Summarise results in a written report or presentation • Write technical reports for patent applications • Write technical papers for publication at conferences, seminars etc. • Develop SPTS processes to meet the agreed specification at customer sites

Role Description We're looking for an experienced Application Support Specialist who thrives on solving real-world customer challenges - from straightforward questions to complex, multi-system issues. In this role, you'll take full ownership of incoming issues, dive deep using your technical expertise, and partner closely with Product Engineering teams when needed to drive swift, effective resolutions that get customers back up and running fast. - Serve as the trusted point of contact for customers facing blockers in their FA ecosystem - Troubleshoot and resolve a wide range of service requests with speed and accuracy - Collaborate with product teams to escalate, reproduce, and ultimately eliminate root causes - Turn complex problems into clear solutions, improving both customer satisfaction and our platform's reliability - Continuously develop and maintain a knowledge base to enhance incident resolution rates for FA products and services - Maintain effective communication and collaboration with business teams to ensure timely updates are shared - Keep your technical and application skills up to date through training and literature, sharing knowledge with others as needed Qualifications - Experience in a 2nd line Technical Operations or Application Support role - Familiarity with support processes - Proven track record of delivering exceptional customer service to end users, with a focus on meaningful communication - Ability to troubleshoot basic to advanced computer operations and software issues - Strong knowledge of SQL and scripting languages - Familiarity with technical and business environments and processes - Insight into the functional aspects and technical behaviour of operating systems, development environments, and deployment practices - Good verbal and written English communication skills - Self-motivated with a strong initiative - Exceptional problem-solving and analytical abilities - Strong organizational skills to manage own backlog - Keen attention to detail Requirements - Familiarity with Incident, Problem, Request, Escalation, and Change Management - Proficient in database configuration changes (SQL, MongoDB, RDS) - Understanding of software development practices, concepts, and technologies - Experience in Jira Service Management and Azure DevOps environments - Experience in working directly with engineering teams on addressing found bugs - Understanding the importance of thorough and secure screenings where people, processes, and technology intersect Benefits - Employee Impact Groups - FA Cares volunteer opportunities - Mentorship Advantage Program - SOAR, award-winning manager development program