• Lead SBD’s involvement in major North American construction projects, ensuring full engagement from pre-construction planning through project closeout. • Build and maintain direct relationships with end users, contractors, and subcontractors, understanding their needs and advocating SBD’s solutions. • Promote and implement SBD’s value-added products and services, customizing solutions to maximize project efficiency, safety, and profitability. • Oversee SBD’s contributions at all construction phases, coordinating with internal teams to ensure timely product delivery and problem resolution. • Develop and execute comprehensive engagement plans for each assigned project, aligning SBD resources to project milestones and customer requirements. • Identify new opportunities for SBD to add value, streamline procedures, and enhance customer satisfaction throughout the project lifecycle. • Monitor project progress, manage budgets, and provide regular updates to leadership on SBD’s impact and project metrics.

Role Description The Sales & Service Representative is responsible for managing existing accounts and developing new accounts for additional sales opportunities, new product opportunities, and to actively seek out new business and new market for Kop-Coat, Inc. This role is the primary point of contact between Kop-Coat and its customers. - Establish relationships with all levels of customers, including maintenance, labor, supervisors, management, and leadership. - Meet with mill management on a regular basis to review product performance, testing, and results, and make any appropriate suggestions that will improve the customer experience or add value to the relationship for the customer or Kop-Coat. - Accurately perform all testing in accordance with prescribed procedures. - Ensure all safety, testing, dilution charts, and testing instructions are kept accurate and up-to-date at each customer location. - Manage customer product inventories and facilitate processing of new orders to ensure customers have an appropriate amount of inventory for their daily operations. - Complete all required paperwork for each service visit, documenting the condition of the chemical room, chemical and equipment inventory, hazards identified, and potential areas for improvement for the customer and Kop-Coat. - Troubleshoot and diagnose customer problems, suggest and implement appropriate solutions for customers with available resources. Qualifications - 3+ years of related experience in a sales and service role within an industrial setting, preferably within the wood treatment industry. - Physical requirements include the ability to lift up to 50 pounds on a regular basis, able to perform work while standing for extended periods of time, and the ability to drive long distances on a daily basis. - Proficient with computer applications including Microsoft applications and Customer Resource Management (CRM) software. - Willingness to travel up to 50% of the time on a weekly basis.

• Actively build sales pipeline of potential customers primarily with Hospitality, Linen Supplier, and Industrial Laundry verticals. • Developing new opportunities in current accounts. • Collaborate with HID leadership, regional sales, product management, and marketing to suggest and implement opportunities for growth. • Accurately forecast sales pipeline and close business against defined quota (personal overall including regional teams). • Represent the company at trade shows and events and to partners including the preparation and execution of speaking sessions as needed. • Provide competitive analytics for current and future requirements to the regional sales managers and other interested parties. • Review continually the sales results at all levels of the reseller channels you are responsible for, put in place action programs to make good any shortfall against forecasts, for these accounts. • Provide training and business case support to regional sales teams and HID business development. • Manage leads, opportunities, and forecasts within Salesforce on a regular basis. • Perform any other duties as deemed necessary by the sales management.

Role Description We are hiring a Sales Development Representative to fuel our growth. You will identify potential customers, generate new business opportunities, and partner closely with Account Executives to move qualified prospects through the pipeline. You will engage VP and C-level legal leaders (General Counsel, VPs of Legal, and other executives) across segments and verticals who want to optimize how their teams review and negotiate contracts. This is a high-performance, high-ownership role with a clear path to advancement based on results and capacity. If you are a self-motivated communicator who wants to build a sales career in a fast-growing legaltech company, we want to hear from you. What you'll do - Run multi-channel outbound sequences (email, phone, LinkedIn) in Outreach, and follow up promptly on inbound and marketing-sourced leads. - Research personas to craft relevant, value-led outreach to legal decision-makers. - Use Claude to accelerate account research, personalize messaging, and prioritize your outreach. - Book and confirm qualified meetings for Account Executives, and collaborate on account strategy to hit shared targets. - Run effective discovery to understand prospect priorities, current contract review process, and fit for LegalOn. - Maintain accurate, up-to-date records of activity and pipeline in HubSpot. - Share market and prospect feedback with Sales and Marketing to sharpen messaging and targeting. Qualifications - 1+ years as a Sales Development Representative, OR 3+ years in the legal industry working with attorneys and/or VP/C-level executives. - Excellent written and verbal communication skills. - Strong work ethic, resilience, and a track record of meeting goals. - Curiosity about AI tools like Claude and a willingness to use them to work faster and smarter. - Self-motivated and able to thrive in a fully remote, fast-paced environment. Requirements - Experience in SaaS sales development. - Experience in legaltech or selling to legal teams. - Comfort with a modern SDR tech stack (HubSpot, Outreach, ZoomInfo) and the discipline to keep data clean. Benefits - Health, dental, and vision insurance. - 401(k). - Generous PTO. - Fully remote, flexible working environment.