• Reporting to the Director of Solutions & Customer Success • Partner with account executives to understand client challenges, operational objectives, and strategic goals — and translate these into tailored Factbird solutions • Lead on-site and remote assessments and process analyses for prospective customers, identifying areas where Factbird can drive measurable improvement • Deliver engaging, solution-focused demonstrations and presentations that clearly articulate Factbird's value proposition to both operational and executive audiences • Rapidly build compelling business cases — ROI models, cashflow projections, and breakeven analyses — anchored in real operational impact, not feature lists • Deploy and coach customers on Factbird's software during the trial period to increase trial-to-conversion rates • Own the assessment-to-proposal narrative, align stakeholders on success criteria, and reduce deal risk with clear value confirmation • Collaborate with customer success teams to ensure seamless onboarding, adoption, and long-term value realisation • Build trusted advisor relationships with key stakeholders — from frontline operators to senior plant leadership • Act as the bridge between sales, technical, and product teams, serving as a custodian of solution standards across the organisation • Continuously develop expertise in manufacturing best practices, productivity methodologies, and Benelux industry-specific requirements

Role Description As a Security Specialist Solutions Architect, you will bring deep expertise in SIEM solutions, security technologies, and consultative selling to support customers in securing their data and infrastructure. You will leverage your knowledge of vendor ecosystems, security architectures, and operational processes to help customers solve complex challenges, enhance incident response, and build modern, scalable security solutions. What You Will Be Doing - Architect next-generation security solutions: Design and implement cutting-edge solutions utilizing Elastic's latest advancements in AI, to help improve incident response. - Harness the power of the Elastic Security Solution to enable organizations to achieve their use case requirements and improve overall operational efficiency. - Deliver compelling proof-of-value (POV) projects: Showcase the value of Elastic Security’s detection, AI, and Incident Response capabilities, demonstrating the potential to improve the analyst experience and shorten the time it takes for an analyst to make an informed decision. - Be a thought leader and evangelize our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in SIEM and Analytics. - Foster collaboration and knowledge sharing: Cultivate a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. - Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of SIEM and Analytics and related technologies, ensuring our solutions are always at the forefront of innovation. Qualifications - 5+ years of experience in enterprise PreSales. - Extensive experience with SIEM platforms and vendor solutions in enterprise environments. - Deep understanding of AI and its impact on SIEM and Analytics solutions. - Strong understanding of SOC workflows, processes, and operational challenges. - Knowledge of a wide range of security solutions, the type of data they produce and build content to satisfy Use Case Requirements. - Background that includes forensic analysis, troubleshooting, and threat mitigation. - Experience with Behavioral Analytics, and Machine Learning techniques. - Ability to work independently and thrive in fast-paced environments. - Proven success in consultative selling, RFI/RFP responses, and customer presentations. - Excellent communication and presentation skills, able to engage both technical and non-technical audiences. - Collaborative spirit and a passion for sharing knowledge and expertise. - Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends. - Certifications such as CISSP, CEH, or GIAC are a plus. - Willingness to travel 30-50% of the time. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

Role Description As a Security Specialist Solutions Architect, you will bring deep expertise in SIEM solutions, security technologies, and consultative selling to support customers in securing their data and infrastructure. You will leverage your knowledge of vendor ecosystems, security architectures, and operational processes to help customers solve complex challenges, enhance incident response, and build modern, scalable security solutions. What You Will Be Doing - Architect next-generation security solutions: Design and implement cutting-edge solutions utilizing Elastic's latest advancements in AI, to help improve incident response. - Harness the power of the Elastic Security Solution to enable organizations to achieve their use case requirements and improve overall operational efficiency. - Deliver compelling proof-of-value (POV) projects: Showcase the value of Elastic Security’s detection, AI, and Incident Response capabilities, demonstrating the potential to improve the analyst experience and shorten the time it takes for an analyst to make an informed decision. - Be a thought leader and evangelize our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in SIEM and Analytics. - Foster collaboration and knowledge sharing: Cultivate a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. - Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of SIEM and Analytics and related technologies, ensuring our solutions are always at the forefront of innovation. Qualifications - 5+ years of experience in enterprise PreSales. - Extensive experience with SIEM platforms and vendor solutions in enterprise environments. - Deep understanding of AI and its impact on SIEM and Analytics solutions. - Strong understanding of SOC workflows, processes, and operational challenges. - Knowledge of a wide range of security solutions, the type of data they produce and build content to satisfy Use Case Requirements. - Background that includes forensic analysis, troubleshooting, and threat mitigation. - Experience with Behavioral Analytics and Machine Learning techniques. - Ability to work independently and thrive in fast-paced environments. - Proven success in consultative selling, RFI/RFP responses, and customer presentations. - Excellent communication and presentation skills, able to engage both technical and non-technical audiences. - Collaborative spirit and a passion for sharing knowledge and expertise. - Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends. - Certifications such as CISSP, CEH, or GIAC are a plus. - Willingness to travel 30-50% of the time. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

• Write clean, production-grade Python across AI integrations, backend services, and RESTful APIs • Implement and optimize RAG systems for production use cases • Design and build LLM-based and agentic AI solutions that address real client business challenges • Own the technical direction of client engagements from discovery through delivery • Support presales: discovery calls, technical proposals, scoping, and client-facing demos • Lead architecture reviews, produce technical design documents, and contribute to standards across the Python practice • Mentor engineers, lead code reviews, and share knowledge across the team • Build and maintain strong relationships with key client stakeholders as a trusted technical advisor