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SOFTSWISS logo
SOFTSWISS

Winning combination of software products for iGaming

Payment Account Manager

Location

Poland

Posted

9 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishRussian

Job Description

Payment Account Manager

SOFTSWISS

• Develop and maintain long-term relationships with clients and key stakeholders on the client side. • Understand client business models, operational processes, and payment-related needs. • Monitor and forecast key payment performance metrics. • Create development plans for assigned clients. • Collaborate with PSP Business Development, Technical teams, Business Account Managers, and other stakeholders to resolve issues and drive successful outcomes. • Communicate client requirements and feedback to internal teams. • Identify opportunities to improve account management processes and implement initiatives that enhance efficiency and service quality.

Job Requirements

  • Experience in client-facing roles involving relationship management, account management, or customer success.
  • Strong communication, negotiation, and analytical skills.
  • Advanced English proficiency (B2 level or higher).
  • Russian native-level proficiency.
  • Good understanding of the IT industry and key business processes.
  • Strong time management skills.
  • A proactive mindset with a strong willingness to learn and grow professionally.

Benefits

  • Full-time remote work opportunities and flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports benefit
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events.

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