• Maximize revenue from assigned customers • Build and maintain strong client relationships • Act as primary point of contact • Understand iGaming trends and consult clients • Track client feedback for product team

Title: Sr Partner Account Manager Location: North Sydney, Melbourne Australia Job Description: Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Workday Global Partners Organization (GPO) is responsible for building and scaling a high‑performing partner ecosystem that accelerates customer success and Workday growth. We collaborate closely with Sales, Services, Marketing, and Product teams to drive partner‑sourced and partner‑influenced pipeline, ensure practice readiness, and deliver a consistent experience for our customers through our partners. About the Role As a Sr Partner Account Manager (PAM) for Australia, you are the primary strategic owner of a portfolio of high‑impact partners. You are responsible for overall partner strategy and development, including growth strategy, practice health, delivery quality, and enablement, ensuring partners are on a successful trajectory and aligned with Workday's priorities. You will lead joint business planning, performance management, and multi‑stakeholder coordination across Sales, Services, Marketing, and Customer Success. You will also act as the "voice of the partner" internally and a trusted advisor to partner executives. In this role, you will be responsible for: Partner strategy, growth & practice health - Serve as the primary Workday point of contact and strategic leader for assigned partners, owning the multi‑year partner strategy and execution plan. - Define and drive growth strategies across partner‑sourced and partner‑influenced pipeline, bookings, and customer expansion, aligned to regional and global GTM priorities. - Assess and guide practice health, including capacity, capability, certifications, deployment quality, and customer satisfaction, leveraging programs such as the Partner Collaboration Program and related enablement. Joint business planning & performance management - Lead the creation and execution of annual joint business plans with partners, covering revenue targets, pipeline, solution focus areas, certifications, marketing, and customer success, and ensure plans are visible and maintained via Partner Center/SFDC. - Run structured governance rhythms (QBRs, MBRs, executive check‑ins) with partner leadership and internal stakeholders, driving accountability against agreed goals and corrective actions as needed. - Monitor key performance indicators (pipeline coverage, win rates, attach rates, deployment outcomes, growth reporting, certifications) and proactively identify risks and opportunities. Sales & opportunity collaboration - Partner with Channel Account Executives, Partner Sales Executives, and Field AEs to align on coverage models, segmentation, and rules of engagement for partner‑led and co‑sell opportunities. - Jointly manage and forecast pipeline with partners, participating in weekly forecast calls and leveraging sales stage templates and progression guides to ensure deal quality and accuracy. - Support resolution of channel conflicts and complex deal structures through effective stakeholder management and data‑driven recommendations. Enablement, marketing & customer success - Orchestrate partner enablement across sales, solution consulting, deployment, and support, ensuring partners complete required onboarding, certifications, and advanced accreditations. - Collaborate with Partner Marketing on joint campaigns, events, and marketplace initiatives that build partner awareness and pipeline in Australia. - Ensure partners support strong customer success outcomes, including growth reporting, adoption, and expansion, working with Customer Success and Services counterparts as needed. Leadership & advocacy - Act as the internal advocate for your partners, representing their perspective in sales, product, and program discussions, while upholding Workday standards and strategy. - Contribute to the evolution of partner programs, processes, and tools by sharing best practices and feedback from the field. - Coach and mentor more junior Partner Managers and cross‑functional colleagues on partner engagement best practices. About You Basic Qualifications - 8+ years of experience in partner management, channel sales, alliances, or business development in enterprise SaaS/Cloud, consulting, or related fields. - Proven track record managing strategic partners or alliances in ANZ, preferably with experience across SI, VAR, or referral models. - Demonstrated experience building and executing joint business plans with measurable revenue and practice outcomes. Other qualifications - Strong relationship‑building and communication skills, with the ability to collaborate effectively across sales, services, marketing, and operations teams. - Comfortable working with data: tracking performance metrics, preparing partner reviews, and turning insights into actions. - Interest in partner business models (services, resell, referral), with a desire to grow into owning more strategic partner portfolios over time. - High learning agility and curiosity about Workday products, programs, and the partner landscape. Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

• Onboard new hosts - Manage incoming applications and ensure smooth onboarding of new content creators - Guide hosts through platform setup and best practices to ensure fast activation • Identify and scale acquisition channels - Research and test new sources for attracting hosts - Launch and optimize acquisition initiatives together with partners • Manage and grow affiliate partnerships - Build strong relationships with existing partners - Support partners in scaling their teams and improving content quality • Analyze performance & drive growth - Monitor partner and host performance (conversion, revenue, engagement) - Generate hypotheses and implement actions to improve key metrics - Take ownership of performance improvements and results • Lead promo initiatives - Initiate and calculate promo mechanics (bonuses, contests, incentives) - Evaluate effectiveness and iterate based on data

Title: Senior Programmatic Technical Account Manager Location: New York United States Job Description: SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud. SoundCloud is seeking a Senior Programmatic Technical Account Manager to support the scaling and operationalization of our global programmatic advertising business. This role will partner closely with Revenue Operations, Engineering, Product, Accounting, and external advertising partners to support programmatic monetization capabilities across global display, video, and primarily audio advertising formats. The ideal candidate brings hands-on experience across programmatic integrations, troubleshooting, demand partner management, and yield optimization. Key Responsibilities: - Manage and support relationships with programmatic advertising partners, exchanges, platforms, data providers (e.g., LiveRamp, Permutive), and demand sources - Lead the integration, implementation, and operationalization of programmatic advertising technologies, demand sources, and partner solutions - Develop scalable documentation, playbooks, training materials, and operational resources to support partner onboarding, integrations, and ongoing programmatic operations - Troubleshoot and resolve technical programmatic delivery, reporting, monetization, and integration issues across internal systems and external partners, inclusive of Google Ad Manager (GAM) - Establish and maintain scalable operational processes, technical documentation, and programmatic best practices - Enable ongoing optimization and scalability of programmatic advertising workflows across display, video, and audio advertising formats - Support pricing strategy, yield management, inventory optimization, and broader programmatic monetization efforts - Analyze programmatic performance trends and identify opportunities to improve operational efficiency, revenue performance, and partner outcomes - Partner cross-functionally with Sales Strategy, Engineering, Product, Data, Accounting, and Ad Operations teams to support programmatic operations, partner integrations, and monetization initiatives - Monitor industry trends, emerging technologies, and programmatic best practices while providing recommendations to improve monetization performance, operational effectiveness, and advertising capabilities Experience and Background: - 5-8+ years of experience in programmatic advertising, ad operations, technical account management, monetization operations, or related digital advertising roles - Strong understanding of programmatic advertising ecosystems, including bidding environments, exchanges, ad serving technologies, demand platforms, and monetization workflows - Hands-on experience supporting programmatic integrations, implementation, troubleshooting, and operational scaling across advertising technologies and partner platforms, including Google Ad Manager (GAM) - Strong analytical and troubleshooting skills, including experience using SQL, reporting tools, and data analysis workflows to investigate programmatic performance, resolve monetization issues, and support business reporting - Experience partnering cross-functionally with Engineering, Product, Revenue Operations, and external partners, with exposure to pricing strategy, yield management, inventory optimization, or monetization analytics preferred The salary range for this role is $110,000 - $120,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below! About us: - We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London) - We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home - We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone's voice, perspective and experience is respected and heard - We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities Benefits: - Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources - Robust 401k program - Employee Equity Plan - Generous professional development allowance - Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit! - Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually - 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children - Various snacks, goodies, and 2 free lunches weekly when at the office Diversity, Equity and Inclusion at SoundCloud SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what's next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.