Role Description Preparar y enviar las encuestas correspondientes al área de Engagement asegurando su correcta ejecución y seguimiento. Como así también encuestas adhoc. - Elaborar dashboards, presentaciones y reportes periódicos de NPS, compartiendo los resultados con las áreas involucradas. - Analizar los resultados de las encuestas e identificar hallazgos y oportunidades de mejora para contribuir a la definición de planes de acción junto a las áreas correspondientes. - Colaborar con el equipo de Data en la construcción, actualización y mantenimiento de las tablas y métricas asociadas al equipo. - Dar seguimiento a proyectos e iniciativas de distintas áreas que puedan impactar en las métricas de NPS, asegurando la correcta visibilidad y entendimiento de sus resultados. Qualifications - Profesionales o estudiantes de carreras como Economía, Administración o afines. - Sólidos conocimientos en SQL y Google Drive. - Fuerte capacidad analítica, criterio y mentalidad orientada a la resolución de problemas basándose en datos. - Contar con experiencia en roles analíticos o pasantías en áreas de BI, Operaciones o Estrategia. - Excelente oratoria y habilidades de comunicación para presentar e influenciar a stakeholders de distintas áreas. Requirements - Crear valor para un gran ecosistema de negocio. - Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía. - Moverte a la velocidad de tus ideas y emprender. - Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios. - Generar impacto positivo en las personas y el planeta. - Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo. Benefits - La diversidad de talento potencia nuestra Cultura y nuestra organización. - Promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. - Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales. - En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. - Siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.

Role Description The Account Coordinator is responsible for monitoring operational activities associated with claims and reviews for an assigned book of accounts. This includes: - Product and process education of clients - Soliciting additional claim information from clients - Providing relevant updates to clients and internal teams - Tasks associated with preparing and validating data for billing - Troubleshooting and contributing to continuous process improvement efforts Success comes through strong, collaborative partnerships internally with Operations, Finance, Information Technology, and Account Management partners as well as developing and maintaining deep client partnerships. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Manages ongoing contract relationships and service delivery to clients for one or more accounts - Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact and large or complex accounts - Build relationships with employer/group clients and serves as the primary point of contact for overall and day-to-day service delivery - Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs - Contacts clients as appropriate to obtain outstanding data and information - Troubleshooting and contributing to continuous process improvement efforts - Responsible for understanding client requirements and must clearly and quickly communicate issues internally and externally - Researching pertinent information to ensure efficient and timely handling for claim review process - Responsible for understanding client systems to research claim status and issues - Understand claim flow and work closely with operations personnel to determine additional information requirements essential to the Forensic Review or Appeal - Contribute to the development of innovative, practical solutions to solve client and business partner problems - Prepares, presents and reviews various internal and client reports - Responsible for working with validation team and billing to resolve issues with EOPs, MTD and claims - Other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma/GED - 2+ years of experience in a client service position - 1+ years of Itemized Bill Review (IBR) experience - 1+ years of experience solving moderately complex problems and/or conducting moderately complex analyses and managing problems to solve - 1+ years of multi-tasking working experience in a limited direction while maintaining attention to detail in a fast-paced environment - Intermediate level of proficiency in Microsoft Word, Excel, Outlook and Teams (create, edit, format, pivot tables, calendar management) Requirements - Experience in healthcare, medical insurance, or billing and coding Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description The Key Account Manager (KAM) is a field-based expert, that strategically drives the commercial objectives of Alnylam’s transthyretin amyloidosis (ATTR). The KAM will be primarily accountable for developing and implementing key account plans in their designated territory to optimize care for patients. Reporting to Area Sales Manager, the KAM is expected to develop territory specific strategic account plans in the context of the overall product strategy and in close alignment and collaboration with other functions such as Medical Affairs, while ensuring full compliance with all relevant company, industry, legal, regulatory and ethical standards. Key Responsibilities - Presents a positive image of the company and develops/reinforces awareness about RNAi platform to relevant customer groups. - Develop and Lead Regional/Hospital Market Access. - Develops, owns, and drives territory and account plan, including customer targeting, in line with country strategy in partnership with the Commercial and Medical Affairs team. - Achieves pre-launch and post-launch KPIs. - Performs detailed analysis of the assigned territory to identify, assess, and support the development of relevant centers for diagnosis and treatment. - Drives patient identification, diagnosis, and referral rates by executing against a territory strategy and account specific plans. - Develops trusted relationships with a portfolio of customers to ensure competitive advantage, after developing a thorough understanding of key customer needs and requirements. - Ensures the correct products and services are delivered to customers in a timely manner by collaborating with internal stakeholders (commercial, supply chain, and compliance) and external centers. - Establishes and maintains contact with key customers and provides commercial and scientific services to ensure access at site of care, and that logistics are in place to administer product. - Manages and executes local meetings to drive diagnosis and treatment rates, in collaboration with the Medical Affairs Team for physicians and other healthcare professionals. - Represents Alnylam at local and national events and congresses. - Serves as the link of communication between key customers and internal teams. - Liaises and collaborates with relevant internal staff (Medical Affairs, Commercial Leads, Marketing and Business Operations Manager), as required. - Timely and accurate reporting and continuous diligent maintenance of the CRM database. - Conducts all activities to the highest ethical standards in accordance with country code of practice and local laws and regulations. - Steers regular local alignment meetings with other field-based functions to ensure proper implementation and outcomes against the committed territory and account plans. Qualifications - University degree in a relevant scientific field, compliant with Italian regulatory requirements (D.Lgs. 219/2006). Equivalent qualifications as recognized by the Ministry of Health will also be considered. - 5+ years of Sales and Key Account Management experience in bio/pharmaceutical sales. - Ability to gain consistent access and develop strong & professional relationships for product promotion with healthcare providers in reference centers and the community. - Effective communication and influencing skills to engage with professionals at all organizational levels. - Strong business acumen to add value to the existing healthcare structures. - Ability to draw on previous experiences and insights to generate and maintain appropriate awareness and timely access to treatment. - Excellent organizational and project management skills. - Fluent in Italian and English, both written and verbal preferred. - Ability to travel within a territory on a regular basis (80% of the time). Company Description Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by “interfering” with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality.

• Build and manage relationships with utilities across North America, calling on Directors of Strategic Energy Resources, Directors of Demand Response, and Managing Directors of Customer Load Management among others. • Identify and pursue opportunities for Voltus to provide utilities with capacity through demand response and battery deployment as well as wholesale market participation to add additional value to their current demand responses programs. • Build relationships with key stakeholders at utilities to help shape their thinking about demand response. Respond to utility RFIs and RFPs, and work to refine and improve Voltus's approach to RFP and RFI responses over time. Strategically work through ecosystem partners to position Voltus as part of a complete solution. • Work cross-functionally with Partnerships, Energy Markets, Product Management, Engineering, Legal, Operations, and Marketing to pitch Voltus as part of a complete, winning solution for utility partners and execute on program delivery. Own the full cycle from initial outreach through relationship development, contract negotiation, program launch, and ongoing program management. • Attend industry conferences and in-person meetings to build relationships and represent Voltus in the utility market. • Share learnings and progress internally on an ongoing basis to help Voltus refine its utility offerings and competitive positioning.